Via Mobility Services (formerly Special Transit) 2855 N. 63rd Street | Boulder, Colorado 80301 www.viacolorado.org | 303.447.2848

Formerly Special Transit

A Participating Agency

Moving In. Stepping Out. 2011 ANNUAL Report to the community 2 3 Dear Friends, A few short years ago, our beautiful new facility was just a glimmer in our eyes, a vision with little shape or form, yet driven by the reality of the growing needs of our customers and community. When we moved in on that cold, wintery January day in 2011, we all felt a sense of wonder inspired by the building’s grace and design,

as well as humble gratitude for a community that poured out its support to help us Lenna Kottke Jana Petersen complete such an ambitious effort.

While we thought the new facility was the completion of a strategic organizational change effort, we soon learned otherwise. Near the end of this year came the culmination of a multi-year effort to enhance our communications strategy. Through the hard work of staff and board, and with expert advice from Vermilion Design, we identified a pathway to enable us to reach out to more and more community members in need. And we also agreed to change the name of our We envision a future where all people, regardless of age, health, organization to Via Mobility Services.

disability, income or ethnicity, have easy access to the mobility options In between those milestones, we worked on other goals. We supported efforts to expand future they need to enhance their independence and quality of life. charitable giving, and we focused on board recruitment with a particular emphasis on reaching out to prospective board members of racially and ethnically diverse backgrounds. Our Mission We believe… We are guided by values… We look back on our 2011 accomplishments with a true sense of achievement. Here’s to Via. Here’s to Mobility for Life and all it stands for. And here’s to our renewed commitment to serving our Our mission is to promote independence F All people are entitled to live as F Integrity in all our business dealings community and the more vulnerable citizens who rely on us to stay and self-sufficiency for people with independently as possible within connected and engaged. F Respect for individuals limited mobility by providing caring, their life circumstances. We are all privileged to live here and all privileged to serve. customer-focused transportation options. F Teamwork and positive problem-solving F Freedom of movement is a basic

We provide a variety of specialized human need in our society. F Caring—for our customers, for our transportation and mobility options community and for each other F Everybody counts, regardless of age, that improve the quality of life for older Lenna Kottke Jana Petersen health, disability, income or ethnicity, adults, individuals with disabilities, and Executive Director President, Board of Directors others with limited mobility in the many and has a contribution to make to the communities we serve. community in which they live.

2 3 2011 – 2012 Board of Directors

That early aspiration had a profound influence on the organization. Our beliefs and The Legacy of the Special Transit Name Jana Petersen values arose from that hope, as well as the way we provide service — the kindness, President 2011, Past President 2012 During its first year of service 33 years ago, the the care, and the willingness to change to meet community needs. While these Administrative Services Director, Boulder County tiny organization called Special Transit was located principles were born under the name of Special Transit, all remain under the Gretchen Fapore in two rooms in the old County Butler building umbrella of our new name, Via. Vice President 2011, President 2012 on Pearl Street in Boulder, where the Kinkos/ Senor VP, Wells Fargo Bank What has been left behind is just a name. What continues are the dreams, beliefs and Frank Bruno FedEx store is now located. When the roof blew off, the handful of part-time office Vice President 2012 employees and drivers had to relocate. Another temporary location was found, and values the organization was founded upon and that will be stewarded throughout the VP for Administration, Western Disposal there the vehicle maintenance program began in the dirt driveway outside, with one life of the organization. Bill Munson little coat closet to store tires. Treasurer 2011-12 A rider recently visited us, a gentleman who has been using our services for VP & CFO, Boulder Community Hospital What a long way we’ve come. every one of our 33 years. While he completely understood all the reasons for the Liz Abbott Secretary 2011-12 organizational name change, his closing comment was “You will always be special Boulder Public Library, Retired This organization was born in a time of inspiration and dreams. The visionary transit to me.” That’s a promise. Mary Blue advocates who worked diligently to found Special Transit surely had a belief in an Member-at-Large 2011 inclusive community for all, regardless of age or disability. And by manifesting their Former Chairman, RTD Board of Directors vision, others would be enabled to achieve their own dreams. Stacy Cornay Member-at-Large 2012 Owner, Communications Concepts, Marketing and Public Relations Promoting independence, Don Brown Co-President, Secondary Interactive self-sufficiency and access Joan Campbell Community Volunteer Tony Dworak Attorney, to the community. Lyons, Gaddis, Kahn & Hall PC Forrest Fleming* Owner, Instant Imprints Suzanne Hoover* Career Volunteer Lenna Kottke Executive Director, Via Frank Latino, Jr.* CPA, Latino and Associates Ted Manning Consultant, Retired Judy Nock Community Volunteer Wendy Reynolds Branch President, Summit Bank & Trust Kati Pressman Rider Sam Sussman Co-Owner, 8 Days A Week Imaging

*New in 2012 4 5 Accomplishments About our clients Disability Status 39% live at or below federal poverty level 47% live with a disability or advanced frailty F January 28: Ribbon Cutting and Building Dedication Ceremony for our New Facility for the 21st Century. of $10,830 annually 29% live with a chronic disease F September 2: Executive Director Lenna Kottke celebrated 20 years as leader of the organization. 57% do not have the minimum income to % 20 report no disability F September 28: The Board of Directors unanimously voted to change the organization’s name from Special Transit to Via Mobility Services. meet The Elder Economic Security Index for Boulder County

Age Where they live 41% Paratransit Program 80-89 35% 90+ • 126,142 one-way trips were provided, the most IMPACT % 28 10% in the history of the organization. 0-19 Income 1% The 2011 Program Outcome Measurement Evaluation 4% 20-29 7% • 2,247 unduplicated individuals were served. To meet the Elder Economic 5% proved that 98% of riders agreed or strongly agreed 70-79 % % % Security Index in Boulder County… 6 4 30-39 4 % • Service to the Longmont community increased by 9%: 34,967 3 % our service helps them to be more self-sufficient and % < % < % < % 2 trips were provided. % 1 1 1 1 97% agreed or strongly agreed we help them to be F $18,288 is required annually for one 8 40-49 older adult with no mortgage % • 12,293 trips were provided for individuals experiencing more independent. 21 Erie 60-69 F $28,572 is required annually for an % Boulder homelessness in order to secure safe shelter during the winter. 18 Lafayette Louisville elder couple with no mortgage Longmont • 29,258 trips were provided for medical or therapy purposes. 50-59 Adams County Larimer County Other Counties F Arapahoe County $23,856 is required annually for one Broomfield County Trips by Purpose • 17,065 trips were provided to ensure access to food and older adult renting a one bedroom Other Boulder County % nutrition programs. 23 F $34,140 is required annually for an Ethnicity 16% elder couple renting a one bedroom • 105,962 trips were provided in Boulder County, a two percent Medical and PersonalTherapy % F If an older adult is in poor health, increase over 2010, and 1,946 residents were served. 10 $2,376 in annual increased income 24,365 % % % % % % Education 10% is needed 87 8 <1 2 <1 2 • The average cost per paratransit trip was $29.27. Population in % Safe Shelter 9 F If an older adult is in poor health service area • The volunteer driver collaboration with American Red Cross Caucasian Spanish/ Black/ Asian/ American Other/ % and requires home- and community- Hispanic/ African Pacific Indian Unknown 8 Latino American Islander provided 2,194 trips. based long-term care, annual Grocery Shopping % Employment 6 income increases required range According to the 12,463 • The Medical Mobility volunteer driver collaboration with % 2010 Census, the Recreation 5 from $7,920 to $36,768, depending Boulder County CareConnect provided 3,609 trips. The on hours/week of care needed. population of older % adults and people volunteer driver provides round trip transportation and 5 F The Boulder County Trends with disabilities in Gender stays with the rider through the health care appointment 4% Report states 6% of Boulder Via’s service area is Senior CenterSenior Programs Meals expected to grow County’s older adults live below or procedure. 2% 95% between 2010 22% 78% federal poverty levels. Adult Day Care and 2025. Male Female • 576,301 miles were traveled and 57,123 service hours Volunteer 2% 2010 2025 were provided. Misc/Aides 6 7 Thank you Travel Training Program Safety Significant Organizational for getting me here. • 59 individuals were served in the comprehensive one-on-one The safety of our passengers, drivers and the public continues to be our Achievements mobility assessment and travel training program. highest priority. F A total of 2,559 unduplicated individuals Bonnie, age 38 • Ten community presentations were conducted on disability awareness and • Drivers in the four divisions drove almost 3.2 million miles and completed were served in the paratransit, travel community transportation options; 264 attendees participated. the year averaging 0.75 accidents per 100,000 miles driven. training and mobility options programs I literally cried just thinking and a total of 139,968 trips were “ • Five Train the Trainer seminars were conducted with 26 participants. • 33 drivers received Driver Safety Awards for maintaining a safe driving about what I was going to have record for five to 10 years. provided or enabled. to do to ride the public transit Impact • Five drivers received Driver Safety Awards for maintaining a safe driving F The organization moved into its new bus from my home in Boulder to record for 10 years. facility on January 10, 2011. get to my new job in Thornton. The year-end Program Outcomes Measurement Evaluation showed F Special Transit changed its name to Via. I had so many fears about not that 50% of successful trainees agreed or strongly agreed that they felt OUR STANDARD F An unsolicited, windfall gift of $383,000 getting off at the right stop more independent and had more confidence in their ability to get to or even if the bus would stop. was received from the Margaret Cargill where they needed to go as a result of the travel training. Successful Definition of an accident: Any time a vehicle comes in contact with Your travel training program has Foundation. trainees used public transit for an average of 17 trips per month. anything other than the tires touching the ground resulting in property opened so many doors for me. damage or injuries of any amount. F The HOP, Call-n-Ride and Access-a-Ride Now I know that if the bus goes contract services provided 1,121,065 there, I can go there. ” passenger trips. Mobility Options and Individual Travel Planning F The financial year ended with a four Acting as a travel navigator, the mobility specialist provides percent margin of operating revenue information and referral on a wide range of travel options, and over expenses. individual travel plans are developed.

• The mobility specialist contacted 720 out of 1,009 newly registered clients.

• 501 had individual travel plans (ITP) developed.

• 255 individuals received ITP’s who did not become riders or trainees.

Impact

Year-end evaluations indicated that more than 39% were complying with their ITP.

13,826 trips were taken on public transit by individuals who had successfully completed the travel training program or complied with their ITP. 8 9 Social Enterprise The HOP How We Support Our Mission Services Social enterprise in the nonprofit Total Passenger Trips 879,433 sector may be defined as “improving Paratransit, Travel Training and Mobility Options Programs The HOP is the heart of Boulder’s Community Transit Network. the effectiveness and sustainability The HOP is a high frequency circulator shuttle connecting the of the organization by employing primary retail, social and educational centers in the city of 2011 Mission Services Revenue Categories earned income contracts to achieve Boulder, including the University of Colorado. The HOP is a fully social objectives.” funded contract with the City of Boulder, CU-Boulder and RTD. As a nonprofit organization, Via Fares & Program Registrations % ensures that all profits from the 2 three earned income contracts are RTD Match Access-a-Ride Federal Grants % reinvested to enhance our mission 23% 12 Total Passenger Trips 103,140 services, to nurture the well-being Access-a-Ride is an on-demand paratransit program mandated of our organization, to reinforce our Program Contracts 5% commitment to the communities we by the Americans with Disabilities Act (ADA) and is provided 23% Local Misc. 2% Governments Mission Services serve and to make our organization’s throughout RTD’s (Regional Transportation District) fixed Net Revenue 6% Revenue: $3,572,834 route service area. Riders on Access-a-Ride must be certified Earned Income Contracts Expenses: $3,792,119 vision a reality. % % 3 as having a disability that prohibits them from using the fixed Interest <1 Paratansit Program 3,540,489 % % Medicaid 22 1 United Ways route system. As the regional public transit provider, RTD is Travel Training and Mobility Options 247,980 Capital Campaign 3,650 legally responsible to fund and ensure this service is available Private Giving net OPERATING LOSS ($219,285) to eligible individuals. Earned Income Contracts 2011 Mission Services Expense Categories (HOP, Access-a-Ride, Call-n-Ride): Call-n-Ride Revenue: $9,691,976 Expenses: $8,942,789 Total Passenger Trips 138,492 NET REVENUE: $749,187 Call-n-Ride is a hybrid, demand-response service established to serve residents living in specific communities where fixed Salaries Operating 74% Total Agency Operating Revenue $13,264,808 routes are generally not cost effective. Designed to connect Expenses % & Benefits 16 Total Agency Operating Expenses people to the RTD park-n-Rides during peak hours, the (excludes depreciation) $12,734,906 service is open to anyone living or working within the defined % Liability 4 Net Agency Operating Income $529,902 geographic area for general transportation purposes. This is a Insurance 6% fully funded contract with RTD. Fuel

10 11 Special Transit 2011 Financial Highlights Statement of Financial Position Restricted Stock Award December 31, 2011 and 2010 During 2009, Special Transit received a gift of restricted shares of stock in a privately Assets 2011 2010 Liabilities & Net Assets 2011 2010 held company from the Margaret Cargill Foundation. The Foundation held the Current assets: Current & total liabilities: stock on our behalf and in 2011 exchanged the shares for stock in a publicly traded Cash & cash equivalents $1,733,953 $1,794,561 Accounts payable: company and subsequently liquidated the acquired shares, providing a cash gift of Accounts receivable: Construction $ – $81,997 approximately $383,600, with the proceeds restricted to use for care of the elderly. Trade 2,022,162 1,905,621 Trade 183,790 189,830 The proceeds were recorded as unrestricted fundraising revenue during 2011, and Other 368,308 583,531 Accrued payroll 685,709 650,566 approximately $200,000 of the proceeds were utilized for support of mission services Pledges receivable 216,374 214,299 Payroll taxes & related liabilities 36,653 6,316 during 2011, with the balance remaining to support future program costs. Deposits 32,088 48,414 Retainage payable – 81,753 Prepaid expenses & other 202,795 166,922 Unearned income 109,890 96,872 Total current assets $4,575,680 $4,713,348 Total liabilities $1,016,042 $1,107,334 Capital Campaign Completion During 2008, Special Transit initiated a capital campaign to raise funds to be used Investments limited as to use 943,697 954,890 Net assets: toward the construction of its new headquarters and maintenance facility. Total Unrestricted: Property & equipment, at cost: Operating 4,892,790 3,914,879 funded costs toward construction of the facility were approximately $11,240,000. CNG refueling facility – 163,323 Net investment in The capital campaign was effectively closed during 2011 upon the completion and Facility 7,988,020 1,251,477 property & equipment 12,535,712 13,361,289 move into the new facility. Land 2,501,137 2,501,137 Board designated 831,901 840,479 Maintenance equipment 274,322 103,979 Thank you Total unrestricted $18,260,403 $18,116,647 Change in Net Assets Office furniture & equipment 1,026,601 564,865 Temporarily restricted 415,273 26,071 for getting me here. Vehicles 4,842,636 4,846,991 Permanently restricted 111,796 114,411 Net assets released from restrictions for the year ended 12/31/2011 represents funds 16,632,716 9,431,772 Total net assets $18,787,472 $18,257,129 released related to remaining construction costs incurred for the new facility as well Accumulated depreciation 4,097,004 4,325,806 as federal funds related to capital purchases of equipment. Josie, age 73 Sub-total $12,535,712 $5,105,966 Total liabilities & net assets $19,803,514 $19,364,463 Construction in progress – 8,255,323 It seems like I have been with Net Income “ you for a million years. Thank Total property & equipment $12,535,712 $13,361,289 The Board of Directors directs staff to Program General and you for all of your kindness and budget and manage for a three percent 82.6% Other assets: Services 14.3% Administrative for helping me to be part of the margin of organizational revenue over Pledges receivable, community. net of current portion 98,040 226,524 expenses. In 2011, this margin was 3.1% Fundraising ” Inventory 67,737 46,174 approximately four percent. Income over Investments 1,582,648 62,238 expenses is used to maintain required Total other assets $1,748,425 $334,936 operating, facilities and vehicle reserves. The Board may also determine an Total assets $19,803,514 $19,364,463 allocation to any of three endowments held by the organization.

12 13 Annual Fund Gifts Louise and Charles Barth David Brandon Noel and Pauline Clark Laura and Wayne Dickinson Betty Fischer Robert J. Golten and Joan Richard and Catherine Harris Helen Hondius Barry Kalish Albert Bartlett Janet Brennan Margaret E. Cleary Margaret Dickinson Laura Fischer Brett Burgette Hart Suzanne and David Hoover Phyllis A. Kaplan and Stewart Individuals Debra Baskett Shirley and Eric Brod George and Anna Bell Linda and Don Diebert Rebecca L. Fischer and David Julie Gonzales Judy and James Hartley Joyce and Ken Horner E. Guthrie Clements F. Goossen Michael and Anita Gonzales Dale and Alice Harvey Lawrence Kaptein and Ellen Elizabeth and Dave Abbott Heather Beadle Andria Bronsten Robert and Ilabell Dike Elizabeth Horton James and Karly Clements Janice and Gary Fisher Miriam and J. A. Goodman Duane and Patricia Haugen Brock Lois Abbott Chauncey and Nancy Beagle Betty Brooks Ronald Dobbins Robert Horton Jesse Cleveland Linda and Norm Flack Harry E. Goresline Larry and Ruth Hause Linda and James Karagas Joan and Paul Acker David Becher Don and Karen Brown Barbara Dolder Suzanne Hough Ingrid and Harold Becher Martha Brown Ellis and Wilma Cobb Doris Dore Dana Flitcraft and Robert Eleanor Gradziel Carole and David Hawkes Barbara Jo Hubly Nadine Karplus Holly Adamek Zegarelli Vera and Alfred Bedard MaryRose Brown Mary Cobb and Andrew Clark Theresa Doucet Stephanie A. Grainger Charlene Hayes James Hudson and Kathy Harriet Katz Carol and Albert Aguero Bruce Flynn and Stephanie Bradford and Peg Beeler Virginia and Scott Brown Richard Coble Caroline Douglas Marcelee Gralapp Deborah Hayes Davidson Satwant Kaur and Swarnjit Kathleen Ahl Griffin Singh Sara J. Beery Teresa and Gerardo Brucker Hope Colcord Jeffrey Dreyfuss Gustavo and Susan Grampp Barbara and Samuel Hays Jerri Huggins Randall and Susan Ahlberg June Follett Robert Kehoe Joseph Levine and Ruth S. Harold Bruff Sean Coleman Rosemarie Duemig Carolyn J. Grant and Robert Mary and Richard Hayward Fred Hull Irene Ahrens Don and Judy Forkner Krenz Charles and Katherine Keim Beiersdorf Frank and Shelly Bruno James and Claudia Colwell Fran Dugan Joan and Emmett Haywood Bob and Dickey Lee Lynne Albert Patricia Foss Geary and Jan Grantham Hullinghorst Edward Kellenberger Karen T. Bell Dianne Bryers Diane Compton Helen Duhon Jack Heard Laura Alexander Barbara and Jack Fowler Doris Gray Robert and Eileen Hunnes Michael and Marianne Kellogg Margaret Bell Lillian Buckner Esther Concha and Eric Zarate Renee Durland John and Ninetta Heard Susan and Michael Alexenko Terry Franchini-Hinkelman Frances Green William and Ann Kellogg Stephen Bendit Andrea M. Buell William and Sherry Conner Anton and Jeanne Dworak Josie Heath Shirley Huntbach Faisal Ali Melencio and Nieves Franco Menucha Greenberg Don Kellum Doris Bennitt Dick Bulinski Genevieve and Michael Dixie and Al Dworak Cathy Heckel Connie Hurlburt Cynthia Allison Conners Andrew and Audrey Franklin Jane W. Greenfield and James Karen Kelly William and Jeanne Bensema Stephanie Buller Christine Dyess Natalie L. Hedberg and Gene Hilton and Donna C. Renate Alpert Steven Conney Margie Freedman Pettit Thomas E. Vanzandt Hurley Fred Kemmerling Gloria and Jorge Bensus Cotton and Joy Burden Luis and Ursula Eades Kathy and A. Alrubaiy Shirley and Tom Conquest Fredric and Carolyn Freeman Helen Greschler Gerald and Janice Heinz Sylvia Hutchinson Mary Kenny Arthur and Shirley Bernstein Richard Burns Elizabeth and Carson Edwards Penelope K. Amabile Barbara Cooley Donald and Barbara Frey Neal Griggsmiller Judy and James Heinze Dorothy and Ray Imel Randall and Rachael Kester Wilmar and Lorna Bernthal Maggie Burrall Houston Elam Audrey and Robert Ambler Evelyn W. Cooper Kathryn Friend Glorianne M. Grunklee Nicholas Helburn Jessie and Thomas Inglefield Ethel Kice Dennis G. Berry Mildred and Donald Burton Bruce and Linda Eller Giovanna and Bruno Ammann Mary Copeland Richard and Judy Fritz Robert Guokas Richard H. Helgoth David and Karin Jackson Marc T. Killinger Nancy and William Berry Alice and Richard Byrd Jennie and James Elliott Andy and Annette Anderson Sue Corbett Doug and Marge Fuhr Elissa and Stanley Guralnick Ada I. Heline Arnold and Victoria Jacobson Bruce Kindgren James Berryhill David Ellison Craig and Judith Anderson Sally Byrkit William and Rita Corn Helen and Gregory Beylkin Leslee Elsea Mariette and Herman Maybelle Cage Stacy and Paul Cornay Louise and Martin Bickman Linda and Lawrence Emsing Anderson Assunta and Salvatore Christine and David Correa Campagna Marian Engel Virginia Anderson Kreighton Bieger Barbara Counihan Joan Campbell Daniel P. Engle Ruth Andrade Nancy Bigelow Gerald M. Cowan and Mary “Thank you for getting us here.” George and Pam Angel June and Daniel Bills Jean M. Cannella Rogers Donald and Agnes Enright Nancy and John Birchmeier Blake Cannon William and Judy Erfling Francie Anhut Helen and Edward Craven Bruria and Illana Gallon Betty Gutierrez Diane and Eugene Henderson Jo Jacobson Kristina and Robert King Lynn Bird Ann Capodanno Twig Ertl Anonymous (4) Christy Crosser Irma Galusha and Robert Anthony Gzehoviak Ray and Jeannine Henderson Judith Jaehning and Barry Stuart and Lauren Kingsbery Eleanor and Christian Cares Lenora Etchells Karl Anuta Suzanne and Peter Birkeland Edward Crothers Harrington Jeanie Hale Michelle Henzel Polisky Beth Kiteley Harriet and Willard Bissell Whitney Carmen and Nada John Evans Alex and Nancy Ariniello Raymond and Jean Crowder Ken and Marie Gambon Edward and Virginia Hall Carl and Judy Herbet Betty Jahn Timothy and Deborah Kitt David Black Diachenko Mary Jean and Peter Ewing Eileen Armstead Constance Crump Elena Garcia Susan and Clark Hamilton Rebecca and Thomas Herman Jan Jancosek Phyllis Klein Tom Aron, Jr. Tim Black Robert Carnahan David and Deborah Fahey Geri and Linda Curry Tess Gardetto Betty Hammond Norris and Teri Hermsmeyer Stephen Jerritts Courtney and Joseph Teresa L. Aronovitz Timothy and Mary Black Steve and Barbara Carnes John Fahey Ann Garland Bruce Curtis Fleur and O. W. Hampton Alex and Nancy Herzog Linda Johnson Klingensmith Sandra Aschert Marie and Howard Blaney Anne and Peter Carpenter George W. Curtis Delores Failinger Ann Garstang Earl and Barbara Hancock Daniel Hess Lynn and Karon Johnson Kenneth Klingenstein Patrick Ashburn John and Carolyn Bliley Dianne Carter Carolyn Cutler Poppi Good and Kay Faklis John and Marilyn Gary Marie Johnson Dorothy D. Handler Derek J. Hess Charles and Nancy Knight Ana Atkinson Mary K. Blue and Tom Cobb Alexander Carver Harlan L. Cyphers Gretchen Fapore and John Dorothy Gasiewski Rich and Dena Johnson Daniel and Pamela Bea and Carlton Hanna Minna Hewes Brenda and Bobby Avery Richard and Pamela Delphine and Joseph Casey Thomas Daly Wahl Ron and Deborah Geary Marianne Hansen Robin and Quentin Johnson Knollenberg Altrus Hill Maria and Jesse Aweida Blumenthal Ramona Castillo Mary A. Dangelo Marianne and William Farnum Steven and Susan Gebert Regina Hanson Betti and Dennis Jones Kaspar G. Knutsen David and Joan Hill Aniela and Henry Babuszczak Joseph and Ann Boberschmidt Jeanette A. Chadwick Glenna and H.B. Dannels Mary Ann and John Farrington Rachel Gehr Deborah and Mark Hardgrave Ruth Jones Helen Kobobel Sharlene Hill Kaye Bache-Snyder and Janis Bohan Karen Chaffee Helen and Robert Davis Margie Farwell Jeannette George Jane Hardin Eileen Jonikas Robert and Laura Koecheler Ruben and Erma Hirning Howard A. Snyder David Schimel and Susan Lois Chapman Kenneth and Betsy Davis Mary Faulkner Rosaline Gerhardt Marynell Hardin Marilyn Jorrie Gail and Gerhard Koepf Geraldine Hogsett Nancy and Ralph Bachus Bonfield Lynn and Jeff Charlebois Dan Day Karlene H. Ferguson Carol Gerlitz Nancy Harding Louise Jouard Mary Kolar Mary and Jay Balzer Patricia Booton Bob and Judy Charles Mary and Tom Deany Andy and Grace Fiamengo Pamela Giardiello Susan and Stephan Harman Linda and Charles Holbrook Dottie and Ray Joyce Betty Konecne Shaun K. Barnes and Vic Davis Margaret Bowdey Aphrodite Chellos Alice R. Defler and Jennifer Pearl Fick John and Lynn Gibert Gayle Harms Marvyl Holder Anne W. Judson Herta Koogler Steven and Lynne Barnett Fern Bowman Jim and Susan Chrisman McKeown Dorothy Field Priscilla Gifford Todd Harms Mark and Sarah Holdt Pat and Steve Jungbauer Rick Koopman Sonja and Bernard Baro Joanna Boyd Susan Chrisman Carol Delker Jeanine Figur Lesley and Thomas Gillis Kathleen Harrach Virginia and James Holmes Colman and Marcia Kahn Jodi Kopke Mary Baron Helen Braccio Shirley Churchwell Stephen and Tammy DePlato Richard and Alyssa Finer John and Karen Gintert Ronald and Elizabeth L.R. and Robert Holub Diana and Kenneth Kahn Lenna and Jon Kottke Linda Barr Sandy and Sally Bracken Margaret Clark Duane and Jane Deyoe Gladys Finkenbinder Charlena Glover Harrington Thomas and Catherine Holzer Sandra Kail Lois Kramer

14 15 Bruce Kranzberg and Cathy Natsuda Loek Wayne and Dorothy Mattive Dorothy Moore Kyeath and Jennifer Palmer Connie Pringle Ral Sandberg Jeanne Snyder Mary Trembour Shirley Wergin Sacco Leslie Lomas Rodney and Imogene Maxon Susan Moore Nima Panyukova Dr. Charles Proudfit and Winnie Sanders Marie Sollod Diana Tripp Rebecca and Ronald Lanelle Krueger Joanne Long Barbara May Axson Morgan June Paquette Margret Hamilton Garry Sanfacon Frances Sonitzky Robert C. Tripp Wheelwright Glenn and Joanne Krumell II Evelyn J. Longseth Teresa S. Mayes Kay Morgan Linda and Christopher Paris Shirley L. Pullum Robert Sani Ethel Soppeland Paul and Rosemary Trout Phyllis and Roy Whyman Sara Krus Susan S. Loo and Larry Donner Paula Mayo Edwin Morse Peter Park Charlotte and Steven Pulos Donald and Lavon Saunders Joseph and Dennis Spano Jeffrey Truesdall and Reesa Nancy W. Wigington Venita Kruse Sandra L. Love Priscilla and Jack Mazzella Willa Mues Jane Patrick and Barry Schacht Edward Putzier Jane Sawyer James and Marlyn Spelman Porter Mary Wilder Betty Kuhn Susan and Allan Love Lou and Gary McClelland Beverly and Stuart Mundt Mary Lou Patten Dale Quakenbush Carolyn Schauble Leonidas Springer Steven P. Turley H.E. Wilkinson Judy and Joseph Kurtz Elaine Lunsford Sharon McClew Bill Munson Mary Pattishall Mary and Lyal Quinby Mary Schlesinger Elizabeth Stephenson Karen Utley Linda L. Wilkinson and Dave Eve Lacey Robert and Carol Lynch Joan McConkey Suzan and Michael Myers Cathy and Royce Payne Rodger and Dian Quist Muriel Schmidt Ruth Stern Ventura Valdovinos Brown Charlotte and Michael Lacopo Richard Lyons Karen McConnell Robert and Prudence Nagel Wade and Elizabeth Payne Cheryl and Ronald Rains Dorothy Schneider Rick and Sandy Stewart Richard and Elizabeth Valent Arnold and Millie Williams Charles J. Williams Doris and Geo Lamb Sarah Lyons Stephen and Lynda Dottie Neal Imadail Pearson Alice Ramstetter Suan Schnell Zoe Ann and Paul Stivers Margaret and Joseph Van Gretchen and Richard Williams Ann and Gerhard Langer Peter E. Maciulaitis McCormick Iosif Nemirovskiy Delores M. Pederson Nancy Randolph Henry Schnitzer Dorothy and William Stock Andel Alexander and Alex Wilson Joyce Larsen Bruce MacKenzie Janet McCowan Richard and Carol Neslund Paul and Mary Pelanek Alice Ranney Robert and Barbara Schnurr Earl E. Stratton Maureen Van Camp Velda L. Wilson Anne Larson Howard and Megan MacMillan Priscilla McCutcheon John and Joyce Neville Carlen Penfold Patricia Ravine Christopher Schoeneck Lynn A. Streeter and Thomas Steve Van Lier and Kathy Catherine E. Winters David and Nance Larson Thomas and Gail Madden James and Barbara McDermid Viola Newkirk Rose Perechinsky Elaine Ray Gary and Lisa Schone Landauer Nuzum William Wood Ed Larson Diane and Gerald Madigan Richard and Shirley McDowell Basil and Carol Nicolaidis Edith Permut James Raybin William Schooleman Katherine Streicher Betty Van Zandt Thomas Woodard Mariann Lastoka Kathleen and John Madsen Thomas and Jo McGrath Catherine and Peter Nielsen Phyllis Perreault Dorothy Read Robin and Stephen Schottler Jan Stuart Ruth E. Van Zuiden Elena Vasiliu Audrey Woods Bernadine Law Fay Magee Frank McHugh Marjorie Nightingale Dee Perry Marion D. Read Darla and Steven Schueth Aimee Sullivan Viola Vaughan Elyce Woolf Lee and Elaine Lawson James Maguire Cintra McIlwain and Warren Mildred Nilon Hazel Perry Muriel and Jeff Reaves Roger and Wendy Schuett Corbett Summers Gillette Leonard Velick Jackie Wright Margaret Le Mone George and Petrea Mah Judy and Denis Nock William H. Perry and Diane Karyn and Bob Reed Annemarie Schutte Patricia and Gilbert Summers Marilyn R. Mcnea Velta Velme Abigail and David Wynja Diana L. Lee K.T. and Prameela Nancy Nolte Clymer Richard Reed Peter and Barbara Sciaky Sam and Cheryl Sussman Gerald and Patricia McNutt Sharon L. Norton Suzanne Venino Rev. Christine Williams Xavier Stella Lee Mahanthappa Beverly and George Peters Suzanne Reed Anna and Paul Scott Jon and Catherine Swanson Peter McNutt Thomas Norton Mary Ann Peters Amelia Vernon Donald Yannacito Edward and Connie Lehman Jane and George Mahoney Mary and Fred Resh Brenda Seaborn Tom Swart Betty Vesta Catherine Yates Jon and Wendy Reynolds Vivian and Richard Seale Richard Swiderski Jean Vigil Melba B. Yeck Gerald and Nancy Rhodes Jo An Segal William and Lillian Taggart Marilyn and Remsen Voorhis Margaret Young Walter Richards Marilyn Sena Ellen Tate Catharine Vorhaus Wendy Zalcberg “ ” Ann Ripley Marjorie E. Shafer Gail A. Tate Your contribution changes lives. Katharine Vorhaus and Rennie W. Zapp Thomas Shallow John and Molly Tayer Virginia Robbins Daniel and Pat Ziemkowski Brenda Shea and Catherine Helen and John Taylor Douglas Boucher Tula Roberge Edmond and Patricia Zonick Harold and Joan Leinbach Gloria Main and Jack Ramaley Aya Medrud Donella Novak Jana and Christopher Petersen Griffith Robin and Kent Taylor Gary W. Waggoner and Joann Roberts Wanda Cox Joyce Leiper Caroline Malde Marla Meehl Mary Novak Pat and Hans Peterson Ingrid Larsson and Dennis Rodney and Judith Taylor Mary Roberts Fred and Mary Wagner Kitty Leonard Jerome and Susan Malitz Janet L. Meinhold George and Patricia Nytes Mary and Michael Pettigrew Shea Stephen Tebo Organizations Mary and David Leonard Robert Palaich and Jeanne O’Donnell Robert and Bonita Robertson Guy and Pamela Sheets Dennis and Janet Waide Stephen and Terri Melville Edgar and Mona Pfohl Edward and Mary Theiss 1040 Foundation Karen Levi Margaretha Maloney Doris Oest Winnifred Robinson Carol Sheppard William and Joanne Waite Lise Menn Alroy and Kathleen Phillips Kristine Theriault Amgen Foundation Kathleen Lewis Pam and Reiner Malzbender Susan Merwin Arthur Olsen Bill Roettker Jody Shevins Amanda Walker De Anna Phillips and Gerard Carol Thieme Art Cleaners Clara Li John Mancino Jean Messimer Christopher and Leslie Olson Paul Marjorie Rogers Delores Shikles Jean Walker Bertha Thomas Avista Adventist Hospital William Light Anna and John Mandis Sara and Josef Michl Jane Olson Lanny and Carmen Pinchuk Robert and Diane Roggow Michael and Gail Shimmin Richard and Marian Walker Marianne and David Thomas Ball Corporation John Lindgren Clyde and Rosa Manning Patti and David Micklin Phyllis Olson Rich Pinto Bernice and David Rosenburg Jane Shoemaker Simeon and Janis Walker Martha Thomas BC Office Interiors Patricia Linville and Cain Thurston Manning Jean Miller Suzanne O’Neill Jerome and Joan Podgorski Beth Rosenfeld John Sidwell Theodore and Barbara Walker Suzanne Thomas and Steven BNSF Foundation Kobert Charles and Barbara Margolf Ruth Miller Florina Opran Victor and Natalie Pollak Robert and Susan Rosenthal Jetta and Barry Siegel Alice Wallace Stone Burden Incorporated Elizabeth Lipstreu Gail Markel S. J. Miller Kathy and Jim Pollicita Vicki Teideman and Eric A. Roth Rayna and Steven Signer William Wallace Evelyn Orenstein Joann Thompson Burt Foundation Diana Lirtzman John Marottek Sandra Miller Brad and Jan Poole Betty Rowley Nancy Simon Bruce and Margo Walsh Eulalia Ortega Mack and Betty Ann Caplan And Earnest LLC Patricia and Robert Lisensky Ruby Marr Shirley and Glenn Miller James L. Popish and Jeannie Glenn Rowley Rachel Simon Betty and Keith Warren Gail L. Osterbur and Gordon Thompson Caring For Colorado Barbara C. Martin Holtz Robert Rumfelt Susan Litt David and Marlys Millhiser Kost Sandy Sisneros Mary Thompson Jan Warren Foundation Dorothy Martin Virginia Postle Margaret Ryan David and Ceclea Little Andrew Minden Amy Ostrander Jerry and Nancy Sisson Joyce Thurmer Janet Watts Collins Foundation Trust John Martin Leonard and Betty Potzler Ronald Littmann Doris Mitterling Bette and Alan Otto-Bliesner Mary Ryan Elizabeth and Fred Smith Marion C. Thurnauer and Karen and Philip Weber Colorado State Bank And Trust Lorraine Martin Karen Prater Eleanor Livingston Jere and Bruce Mock Linda and Stephen Overholser Barbara Sable Imogene Smith Alexander D. Trifunac Victor Weidmann Community First Foundation Rosemary and Douglas Prato Margaret Livingston Mary Jean Martin John and Bernice Mock Gwynne L. Owen John and Rebecca Saccardi Jane Smith Beverly Todd Claude M. Weil and Carolie Community Foundation Scott and Tamara Livingstone Bob and Ester Matheson Barbara and Robert Mohr Kenneth Oxley Kati Pressman Ruth Sachnoff Judy Smith Norman Todd Coates Of Northern Colorado Kathleen Lloyd Mikki and Lorne Matheson Rolf Monge Laurence Paddock Ella Preston Richard and Anne Salberg Leslie Smith Edith Toliver Kathleen and Dennis Wellman Community Foundation Camilla C. Lococo Linda Matson Lillian Montanari Allison Palmer John and Mary Price Carroll Sand Scot and Eileen Smith Mary and Parker Tracy Grace Wells Serving Boulder County 16 17 Corden Pharma Colorado Wells Fargo Lenna and Jon Kottke Local Governments Frank and Shelly Bruno A Rider’s Letter Covidien Welzig Heating and Air Larkburger Richard Burns Daniels Fund Western Disposal Services, Inc. Liquor Mart Adams County Eric Zarate and Esther Concha Denver Foundation Westview Presbyterian Church Longmont Florist Arapahoe County Max and Barbara Coppom Special Transit has been providing a unique service in Boulder County Denver Post Season to Share/ Wright Family Foundation Lucile’s Creole Cafe Diana and Joseph DeBrohun Boulder for over 33 years. It recently changed its name McCormick Foundation Martini’s Bistro City of Boulder Gretchen Fapore and John City of Lafayette DigitalGlobe, Inc. In-Kind Donors Maruca Design Wahl to Via. I have been a rider with this organization for over Estes Park Community Thrift City of Longmont Betty Fischer McGuckin Hardware, Inc. 16 years. I resisted a name change when I first heard of Shop, Inc. 50 Plus Marketplace News Mile Hi Skydiving City of Louisville Jim and Sandra Jo Fitzgerald Estes Park Rotary Greg Adelman Miller Farms Town of Bennett Andrew and Audrey Franklin its possibility. I did not care what the service was called. Foundation Inc. Agave Mountain Sun Pub and Town of Brighton Marcelee Gralapp Exempla Good Samaritan Baker Street Pub & Grill Brewery Town of Deer Trail Rebecca and Thomas Herman I was habituated to the name Special Transit. Medical Center Boulder MyChelle Dermaceuticals Town of Erie Leo Hill First Presbyterian Church Mary and Jay Balzer Olive Garden Town of Estes Park Lisa Hojaboom When I actually saw the name in print, I became excited. Foothills United Way Barnsely Tire Co On Broadway Salon and Spa Town of Lyons Suzanne and David Hoover Frasier Meadows Retirement BeadforLife Town of Superior I thought it was brilliant because it aligned with the Community Ozo Coffee Co Lenna and Jon Kottke Big Daddy Bagels Pasta Jay’s Lee and Elaine Lawson function of the services, and more. Golden West BJ’s Restaurant and Brewhouse IBM Employee Services Center Jana and Christopher Petersen Longmont United Hospital Mary K. Blue and Tom Cobb Pollard Friendly Motor Co. Federal Grants Richard and Donna Meckley James Hynd Trust Boulder Beer Company I could get from here to there via using Via. I could Special Transit Jared Polis Foundation Prairie Mountain Publishing Title III/Older Americans Act Bill Munson Boulder Blooms Rags Consignments FTA Section 5311 Sharon Navitsky move from dependence to independence via using Via. Management Staff Kaiser Permanente Boulder Cork Ladies Of The Elks Renegade Brewery FTA Section 5317 New Margi Ness I could move from isolation to community via using Via. Boulder County Business Teresa Rivas Freedom Judy and Denis Nock Larry H. Miller Toyota Boulder Report Lenna Kottke Savory Spice Shop Laurence Paddock From now to the future — Via! Laurus Associates, LLC Boulder Dinner Theatre Executive Director Seth Ellis Chocolatier Jana and Christopher Petersen Law Offices of Kottke & Boulder Integrative Massage Spooners Frozen Yogurt Endowment Gifts Teresa Rivas Steve Blacksher Brantz, LLC Boulder Philharmonic Kati P., age 85 Co-Director of Customer Lockton Companies Of Orchestra & Academy Spruce Confections Bakery Mary K. Blue Ann Roecker & Cafe Colorado, Inc. Boulder Swing Dance Joan Campbell RouteMatch Software Boulder and Community Services Starbucks Longmont Community Breadworks Anton Dworak Marie Sollod Jon Swanson Foundation Strange Brewing Gretchen Fapore Sam and Cheryl Sussman Brock Media/Boulder Co-Director of Customer Longmont United Hospital Sugar Beet Lenna and Jon Kottke Jon and Catherine Swanson Magazine and Community Services Louis P. Singer Fund, Inc. Joan Campbell Sunflower Farmers Market Andrew Minden Paul Turley Lynn and Helen Clark Fund CB and Potts Restaurant Sweet Basilico John Wittemyer Rich Burns Lyons Gaddis Kahn & Hall and Brewery Synergy Fitness Studio Ming Ying Zhou Director of Operations Margaret A Cargill Foundation Colorado Baggage Table Mesa Pharmaca Capital Gifts Mary Cobb McCaddon Cadillac Buick GMC Coopersmiths Pub and Ten Thousand Waves The individuals and organizations McCormick Foundation Brewing Ten20 Salon Vehicle Fund listed made contributions to the Director of Communications Pedestrian Corporation Crackpots The Mediterranean University Of Colorado organization between January 1, Patti Micklin 2011 and December 31, 2011. Platte Valley Medical Center Equinox Brewing The Puddle Encana Oil & Gas (USA) Inc. Director of Development Quota International Flatiron Athletic Club Traffic Signal Controls FTA Section 5310 Foundation Of Estes Park Flying Dog Brewery Twisted Pine Brewing We have made every effort to Sandy Sisneros produce accurate lists. If we Regional Transportation Upslope Brewing Company Director of Finance Fruehauf’s Patio & Garden The Ride of Your Life have misspelled or inadvertently District Center Vermilion Capital Campaign omitted a name, please Tonya Fodness Rose Community Foundation Gordon Biersch Restaurant Via Toscana accept our apologies. Call Human Resources Manager RouteMatch Software Greenbriar Inn Vic’s Espresso Elizabeth and Dave Abbott the Development Office with Royal Neighbors of America Hapa Sushi Vitamin Cottage Vicky and Randy Ahlberg corrections at 303.473.2883. Alex Salvo Sargent Bickham & Associates Health Center for Integrated Wallaroo Hat Company Irene Ahrens IT Manager The Culver Family Therapies Wenger Jane and Richard Barker Via is a private, nonprofit Foundation Inc. Hoshi Motors Yellow Scene Magazine Gary D. Berg and Karen organization. United Way of Larimer County Hotel Boulderado Ziggi’s Coffee House McMurry ©2012 Via Mobility Services. US Bancorp Corporation Jester’s Dinner Theater Mary K. Blue and Tom Cobb Vectra Bank KGNU Alice Mae Bowen 18 19