Polycom UC Software Feature-Rich Software for IP-Enabled Devices Running in Open SIP and Microsoft Environments

DATA SHEET Polycom UC Software Feature-rich software for IP-enabled devices running in Open SIP and Microsoft environments

Call and conference with confidence Polycom UC Software is a leading unified communications (UC) software platform for open standards-based communication. Whether your teams engage your customers via IM, video conferencing or voice communications, UC Software brings it all together at the desktop or on your phone with all the features you need.

Interoperability and investment protection Polycom UC Software works with more than 60 industry-leading call control platforms. No business wants to be locked in with proprietary phones. Open standards-based phones are the answer and Polycom UC Software makes it possible. Our software delivers on features—over 500 features delivered or enhanced over a succession of software releases. It’s easy to upgrade and stay current with the latest feature innovations. Industry standards and protocols change, too. IPv4 is moving to IPv6. Security is a must—and TLS 1.2 is not supported on IP phones that you bought 8 years ago. Polycom customers who originally bought Polycom SoundPoint IP phones because of their reliability and feature performance can easily upgrade to the more powerful, more current and more capable Polycom VVX phones, and stay with the service providers they rely on and trust. Polycom UC Software makes the transition easy. Benefits • Improves desktop productivity Desktop productivity is feature-driven for users at all levels of the organization Businesses who are moving from legacy proprietary PBX systems to cloud-based and hosted solutions have more choices, but they still want a mix of traditional phone features • Simple to deploy, easy to alongside the new features that increase productivity. How a phone sounds and performs administer, upgrade and maintain in a noisy office may be at the top of your list or maybe it’s “how easy it is to join my next • Reduces downtime through robust scheduled meeting.” Feature-rich headsets on phones, remote workers, web sign-in, desk security options phones connected via Wi-Fi, hybrid registrations—there’s a growing list of features to • Leverages existing communication consider. Polycom UC Software delivers phone performance that makes your employees investments, third-party UC and more productive. And Polycom UC Software on the phones makes it easier for IT to productivity applications troubleshoot and manage. • Compatibility with multiple industry Access at-a-glance—View and managing Exchange calendars/contacts. Update your standard call control platforms, presence status on the phone’s large touchscreen display (VVX 500 and 600 series). Open SIP and Skype for Business Click-to-join calls from the meeting reminder prominently displayed on your phone. Easy • Compatible with IPv6 when used search to corporate directories—it’s right there where you need it on your always-on, in Open SIP deployments always-connected phone.

Open and expandable—Polycom UC software delivers advanced productivity features to save time on everyday tasks using standards-based open application protocols. This open-standards approach, combined with a set of REST APIs, provides third-party developers with maximum flexibility to build and customize unique features for customers in a wide range of industries. DATA SHEET Polycom UC Software

Hear the difference—The award-winning Polycom Acoustic Fence • UC-One contacts and favorites—Synchronized UC One feature helps in noisy environments like call centers and open contacts, personal groups and favorites with BroadTouch offices. Acoustic Fence removes the background office noise that Business Communicator (BTBC) client applications your caller would otherwise hear. They no longer have to struggle • BroadSoft Enhanced Executive—Improved call screening and to hear what you are saying over the background noise at your filtering, and management of executive calls by the assistant location. And while you are on conference calls, you can stay • BroadSoft flexible seating—Improves on the existing hoteling focused on your meeting knowing that you don’t constantly feature; when a user logs into a host phone, all aspects of the need to manually mute and unmute your phone. configured guest profile are applied to the host phone PC-phone integration—Users save time by extending their PC • Qualified UCS latest release against BroadWorks R21 to their desk phone through a simple point-and-click interface to activate phone features directly through their PC using the BroadWorks UC-One integration Polycom Desktop Connector. The Polycom® Desktop Connector • BroadWorks server-based call waiting (PDC) gives your team convenient access to the screens of their desk phones by way of the mouse attached to their PCs. • BroadWorks server-based redial • BroadWorks server-based DND UC Software for federal Polycom UC Software is the best choice for delivering advanced • BroadWorks server-based call forward telephony features in Federal environments. Polycom UC Software These features require the BroadSoft BroadWorks R18 SP1 platform provides support for critical U.S. federal security standards such with patches and the BroadSoft BroadCloud services. as FIPS 140-2 on all VVX models except VVX 501 and VVX 601. UC Software also supports AS-SIP. Along with robust security and • Broadsoft User Experience Theme broad feature support, UC Software running on VVX business • Presence media phones provide the best feature set with the highest level • BS contact directory search of security required for critical U.S. federal deployments. • Filter search Polycom BroadSoft UC-One integration • Favorites The Polycom BroadSoft integrates with a BroadSoft enterprise Polycom Skype for Business integration directory and BroadCloud services—a set of hosted services that Polycom UC Software has delivered over 70 features for Skype BroadSoft runs—to provide features like. for Business (many of them carried over from Microsoft Lync). Most of these features are still supported on VVX phones registered to • Enhanced Call Park—Park a call directly to a contact’s line with Microsoft Teams through a Teams gateways service provided by audio and visual indication and retrieve the parked call without Microsoft. Phones supported on Microsoft Teams through the needing to remember the feature access codes gateway service include the VVX 201, 301, 311, 401, 411, 501 and • Directory integration—Unified presence information with the 601. The newest VVX 250, VVX 350, and VVX 450 are not BroadTouch Business Communicator (BTBC) client applications supported on Microsoft Teams through the gateway service. Please note, phones running UC Software connected to Teams on other devices; i.e., work and mobile numbers are not running Microsoft Teams natively. • Search and display all BroadSoft directories—Group, Group Common, Enterprise, Enterprise Common and Personal UC Software hybrid line registration directory contacts VVX phones support the hybrid line registration feature that • UC-One presence—Unified presence information for contacts enables you to register to a Skype for Business server on one line with the BroadTouch Business Communicator (BTBC) client and an OpenSIP platform on your other lines. This feature was first applications on other devices introduced on Polycom Trio. It was added to VVX phones in UCS release 5.8.0. DATA SHEET Polycom UC Software

Better together headset features The combination of a Plantronics headset on a Polycom phones provides many benefits to employees—both in the office and for remote workers. Poly is actively working to deliver new phone/ headset integration features that will benefit users. With support of Plantronics HID 1.0 in UC software 5.9.0--Mute, Volume, Call Answer/End, Call Hold/Resume, Multiple Call Management are now synced across VVX and the Plantronics headset. With UC Software release 6.0.0, we deliver “Plantronics Hub-like” headset configuration on VVX 501 and VVX 601 with a limited selection of Plantronics headset models. There are plans for support for more VVX phone models and Plantronics Headset models in future releases. And stay tuned for more phone/headset features to come.

Easy to manage With Polycom Device Management Service (PDMS) and Zero Touch Provisioning, it’s easy to bring all the features you need to your phones. Deploy your unique predefined phone feature profiles at a department, location or country level or schedule phone firmware upgrades. UC Software and our management tools work together to make IT’s configuration and troubleshooting tasks easier. DATA SHEET Polycom UC Software

Skype for Business enhancements Polycom UC Software complete • Audible call ended indication • Common Area Phone calling features • Auto-answer a page with a muted microphone • Hot Desking • Automatic off-hook call placement (hot dialing) • PTT and Multicast group paging • Web Proxy Auto Discovery (WPAD) • Call media recording/playback • Emergency Instant Message Display • Skype for Business Cloud PBX interoperability (Office 365) • Call timer • Enhanced Feature Key Macro Actions • Skype for Business interoperability • Call hold timer • Configurable volume reset behavior • Better Together over Ethernet (BToE) • Call waiting (visual, audible, per-line) • Local, group and corporate (LDAP) contact directories including support for • Shared Line Appearance (Boss/Admin) • Call Forward and Private Hold for shared lines OpenLDAP • Address Book Service (ABS) • Distinctive incoming call treatment • Context sensitive volume control • Audio media path support with BToE (visual, audible) • Flexible line appearance • Smart Search • Do not disturb (DND) • Handset, headset, and speakerphone • Flexible Line Keys • Automatic/remote answer on headset • Configurable idle display image • Music on Hold using electronic hook-switch • Microphone mute • Calendar Support / Meeting Reminders • Local three-way and four-way conference • Missed call notification • Visual Voicemail with conference management • Configurable time and date display • Federated calling between networks • One-touch speed dial, redial • Multiple line registrations per device • Branch office resiliency • Call hold, diversion (forward), transfer • Soft key driven user interface • Exchange calendar integration (consultation, blind), pickup • Screen capture utility • Pin authentication • Calling, called, connected party identification • System status monitoring • Enhanced Presence support • Caller ID privacy • Music on hold • Active Directory support • Conference bridging • Multi-stage dialing • Skype for Business/Lync in-band • Voicemail (message waiting device update • Centralized conference bridge support notification/indicator) • PIN Authentication—Makes use of • Local call forwarding (all, busy, no • Enhanced feature keys (EFK)—speed ADAL functionality on the PC to improve answer)—destination shown on idle dials, configurable soft keys, macros the security of the phone and simplify display logging in using a PIN • Automatic call distribution (ACD) • Statically controlled BLF call park/retrieve • Multiple Emergency Dial Plans • Automatic answer (intercom) • Configurable, customizable call progress tones (.wav file) • Hot Desking/Common Area Phone • Call park/retrieve • Local dial plans/digit map • Web Proxy Support • Busy lamp field (BLF)/Attendant console • Configurable feature keys • BToE Static Pairing • Enhanced Busy Lamp Field (one-touch • Customizable audio sound effects (.wav) • Skype for Business look and feel call park, call retrieve or blind transfer) • Power-on welcome sound effect • Skype for Business Hybrid Registration • Directed call pickup • Notification profiles (VVX 500, VVX 600, • kype for Business Simplified PSTN • Group call pickup VVX Camera and VVX 1500) Failover/Failback • Hold, resume, answer, conference • Audio/video toggle (VVX 500, VVX 600 • Reverse Name Lookup remote control and VVX Camera) • Boss-Admin Workflow Enhancements • Hunt group—sequential calling • Improved call list management • Last call return • Web Sign-In for Skype for Business on- (VVX 500, VVX 600, and VVX 1500) premise deployments • Key System Emulation • Persistent ring volume after reboot • “Guest” Softkey Customization • Shared call appearances (SCA)—shared • USB keyboard support (VVX 600 and line on multiple phones • BToE default support for TLS 1.2 VVX Camera) • Shared call/bridged line appearance DATA SHEET Polycom UC Software

• ESK and EFK do not require a reboot • PoE 802.3af for power requirements • SIP proxy/SBC registration • Next-gen contact directory notification • Survivable Remote Site Telephony • Verify missed call tracking on • SIP over TCP (SRST) non- shared lines • Two-Way Active Measurement Protocol • Redundant boot server support • Predictive dialing (VVX 500, VVX 600 (TWAMP) per RFC5357 (DNS name discovery, URL lists, and VVX Camera) • VLAN—CDP, DHCP VLAN discovery, georedundancy, re-registration on fail over) • Flexible home screen layout (VVX 500, LLDP-MED for VLAN discovery VVX 600 and VVX Camera) • NAT support (static, keep alive, • Web configuration utility • Flexible line key assignment MCP NAT traversal) • Host name for DHCP registration • Selectable Modern and Classic UI • Administrator configuration website • Distributed polling for software upgrades Themes (VVX 500 and VVX 600) • FTP/TFTP/HTTP/HTTPS server • Support for TR-069 provisioning • Call logs/call lists (placed, received, based central provisioning for mass • Wireless connectivity via ObiWiFi5G deployments. Provisioning server missed, speed dial) • Collection of log files on USB for redundancy supported troubleshooting Audio processing • Local UI SIP configuration menu Better together Plantronics • SILK codec (only for VVX 501 and 601) • Automatic configuration change polling headset features • Audio Codecs: G.711, G.729AB, • URL syntax for boot server address • Plantronics HID 1.0 support (Mute, G.722, G.722.1, G.722.1 Annex C, iLBC, • AT&T SAS-VP management v3 Siren 7 (Skype for Business), Siren 14, Volume, Call Answer/End, Call Hold/ • DHCP—option 60 string/binary Resume, Multiple Call Management) Siren 22, L16/8000/16000/32000/4, configurable, option 125 as per RFC 4100/48000, Opus 3925, vendor ID information • Headset Device Management (VVX 501 and 601 with certain headsets) • Automatic gain control • Simplified configuration and provisioning • Background noise suppression • Self-contained and fault tolerant Microbrowser • Comfort noise fill configuration requiring no restart • Idle browser with interaction • DTMF tone generation/DTMF event or reboot • Table support RTP payload • Simplified configuration file arrays • Low-delay audio packet transmission • SIP-Synchronized • Check boxes and radio buttons • Jitter buffer and packet loss concealment • Obsolete and legacy platform • XHTML browser for application • Rx: soft limiter, tone control coexistence • Push API, telephony XML API (Webkit browser (VVX) • Customizable Rx and Tx equalization • Boot server discovery via DHCP INFORM • Voice activity detection (VAD) • Automatic application upgrade/ • HTTP push downgrade, network file transfer client • Multicast RTP • SIP signaling associated web content • Automatic provisioning support for (SSAWC)—open a URL provided in a • Digital headset individual images SIP message • Individual volume settings with visual • Automatic BootBlock upgrade • Microbrowser invokes reboot or feedback for each audio path reconfiguration • New image format for individual images • Polycom Acoustic Fence • Control allowable characters in the • Remote reboot via SIP NOTIFY with (with user control) input fields check-sync for phone updates • Display custom soft-keys in the Network, provisioning and server • Remote reboot using HTTP input fields • IPv6 and IPv4 support—including dual (requires license) • Ability to use the dial-pad to select IPv4/IPv6 mode • Provisioning server redundancy with entries from a list • Emergency proxy routing DNS-A Records • Play .wav files while off-hook • Quick setup button • Registration multi-homing using speakerphone • DHCP support • SIP server redundancy (DNS SRV, static) SIP server fall-back for survivability (DNS, • User Controlled Download static DNS) • SNTP time discovery from DHCP DATA SHEET Polycom UC Software

Security features Interoperability and integration Localization • Enhanced 911 Location support • Interoperability with a wide variety of SIP • Unicode multilingual user interface: • Support for FIPS 140-2 security protocols call servers (refer to Polycom’s Partner English (US, Canada, UK), Danish, Dutch, (All VVX models EXCEPT VVX 501/601) Program for additional information French (France, Canada), German, Italian, Norwegian, Polish, Portuguese, Russian, • User and administrator passwords • Windows Messenger 5.1 and Office Communicator support for presence Slovenian, Swedish, Chinese (simplified • Privacy option for Call Logs and Contacts and instant messaging and traditional), Korean, Japanese • Per-method request challenges • C-link integration, SoundStation IP • Downloadable and customizable • Configurable digest realm 7000 daisy chaining, provisioning over UI text strings (VVX 600 and Polycom • Serialized user-agent header c-link, video via Polycom HDX, Polycom VVX Camera) • Signed image support SoundStructure solutions • Configurable fonts and indicators local features • HTTPS secure provisioning and • Exchange Calendaring (VVX 1500, VVX BootROM provisioning 500, SpectraLink 8400 phones) Video features and processing • Polycom Desktop Connector • SIP Transport Layer Security (TLS)— (VVX 1500 only) mutual authentication, configurable • CMA Management (VVX 1500 phone) • Video on VoLTE networks cipher suites • REST APIs for 3rd party application • Polycom CMA presence • Support for TLS 1.0/1.1/1.2 development • Video Codecs: H.261, H.263, • SRTP media encryption • uaCSTA (Basic and Minimal Profiles per H.264, H.323 • SIP NTLM authentication (basic, version 2) TR-087) for PC-based call management • H.235 security • Network DoS attack mitigation (ICMP • uaCSTA Advanced Features (conference, • ITU-T G.719 vocoder (fast video update flood, broadcast storm, VLAN filter, device snapshot, consultation call and via RFC 5104) multicast filter) transfer call) • Near-end camera control • OpenSSL library System management • Video quality manipulation (configurable • Configuration file downloadable custom • Event and error logging video call rate) TLS certificates • Syslog reporting (TLS) • Picture-in-picture, local camera playback • Device certificates • Menu-driven hardware diagnostics • Video call/three-way video conference • 802.1x Authentication and EAPOL • CPU, DSP CPU, network load, • Phone lock memory graphs Video features with Eagle Eye • JITC latency management via • Upload tech-support information Mini Camera configuration (Polycom VVX 601 v 5.87.1 or above) • Voice quality metrics (RTCP-XR and (Polycom VVX 501 v 5.8.1 or above) • Custom device certificates SIP reporting) • Encrypted configuration files • Diagnostic menu configuration • H.264 Constrained Baseline • Support for URL syntax with password file statistics Profile support for boot server • Upload current configuration files • Packetization Mode 1 support • User profiles to boot server for diagnostics and • Automatic exposure and white balance • Multiple TLS profiles troubleshooting • Autofocus, 8cm-infinity • AS-SIP (Assured Services—SIP)/ MLPP • User accessible network diagnostics • EagleEye Mini USB camera firmware (Multilevel Precedence and Preemption) • Reset phone to factory defaults updates through VVX software updates • Voice over Secure IP (Encrypted RTP • Warning and error notifications media streams) management • Session Traversal Utilities for NAT (STUN) • Improved boot-up behavior • Basic Device Monitoring via Polycom ObiTalk cloud service DATA SHEET Polycom UC Software

Protocol compliance • RFC 3711: SRTP media security • RFC4291 IPv6 Addressing Architecture • RFC 3261: SIP basic (UDP, TCP, TLS, • RFC 3389: RTP payload for comfort noise • RFC4861 Neighbor Discovery for IPv6 ETSI TS 102) • RFC 1889, 3550: transport protocol for • RFC4862 Multimedia Terminal • RFC 3262: PRACK real-time applications |Adapter Management • RFC5357: TWAMP • RFC 1890, 3551: RTP profile for audio/ • RFC4443 Internet Control Message video conferences with minimal control Protocol (ICMPv6) • RFC 3263: DNS • RFC 3555: MIME type registration of RTP • RFC1981 Path MTU Discovery for IPv6 • RFC 5357: TWAMP payload formats • RFC6157 IPv6 Transition in SIP • RFC 3264: SDP • RFC 2833: RTP payload for DTMF digits, • RFC3266 Support for IPv6 in Session • RFC 3265: NOTIFY telephony tones, telephony signals Description Protocol (SDP) • RFC 3515: REFER • RFC 3611: RTP control protocol extended • RFC3315 Dynamic Host Configuration • RFC 3891: SIP replaces header reports (RTCP-XR) Protocol for IPv6 (DHCPv6) • RFC 3892: call transfer • RFC 5104: fast video update via RTCP • RFC3646 DNS Configuration options • RFC 3842: message waiting summary • RFC 3925: DHCP option 25 for DHCPv6 and indication event • RFC3266 Reason Header Field • RFC3736 Stateless DHCP Service • RFC 4235: INVITE-initiated dialog • RFC3911 SIP Join Header for IPv6 event package • RFC3959 Early Session Disposition Type • RFC3319 DHCPv6 Options for SIP • RFC 3856: presence event package for SIP • RFC4075 SNTP Configuration Option • RFC 3325: asserted identity • RFC 3984 RTP Payload Format for for DHCPv6 • RFC 3311: UPDATE method H.264 video • RFC6035 Voice Quality • RFC 3361 Dynamic Host Configuration • RFC4575 SIP Event Package for monitoring-compliant Protocol (DHCP-for-IPv4) Option for Conference State Learn more Session Initiation Protocol (SIP) Servers • RFC5952 IPv6 Text Representation For more information on Polycom • RFC 2308: negative caching of DNS • RFC5954 Essential Correction for IPv6 queries (DNS NCACHE) ABNF and URI Comparison in RFC 3261 UC Software, visit www.polycom.com/uc-software. • RFC 1738: uniform resource locators • TS24.229 3GPP IMS Base Spec (partial) (URL) • RFC2460 Internet Protocol • RFC 4662: event notification extension Version 6 Specification for resource lists