THE GROUP ENVIRONMENTAL PERFORMANCE REPORT 2017-18

1 2 INTRODUCTION

This Environmental Performance Report presents environmental performance data from Emirates Group operations in , and Emirates flight operations globally. It complements Annual Report 2017-18, which can be downloaded from https://cdn.ek.aero/downloads/ ek/pdfs/report/annual_report_2018.pdf

Emirates is a global airline, operating the world’s largest fleets of A380 and 777 aircraft from its hub in Dubai, . is one of the largest combined air services providers in the world, delivering and ground handling, catering and travel services.

Emirates and dnata are independent entities, but since they are under common management, they are together referred to as the Emirates Group in this report.

As a leader in the , air services and travel industries, the Emirates Group is committed to minimising the environmental impact of our operations across all our businesses and activities. We aim to meet the needs of our customers while using energy and resources efficiently, minimising waste, and operating our assets in the most environmentally responsible manner.

The Emirates Group Environmental Policy sets out this commitment and direction, and can be downloaded from the Emirates website.

3 OUR PRIORITIES

CARBON EMISSIONS AND CLIMATE CHANGE • Maintaining a young, fuel-efficient fleet. • Implementing fuel-saving operational techniques, both in the air and on the ground. • Working with air traffic management providers, authorities and airports to establish fuel-saving routes and flight procedures. • Supporting the development and introduction of the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) through the International Civil Aviation Organization. • Encouraging the development of a commercially-viable supply chain for sustainable aviation fuel. • Optimising ground transportation planning. • Conducting trials of, and purchasing, electric and hybrid ground equipment and vehicles to replace diesel-fuelled equipment.

NOISE AND LOCAL AIR QUALITY • Operating a young, technologically-advanced aircraft fleet. • Using operational procedures to reduce aircraft noise and emissions. • Introducing electric ground equipment. • Switching off aircraft auxiliary power units (APUs) where ground power and pre-conditioned air are available. • Optimising ground transportation planning.

MATERIALS AND WASTE • Refurbishing and repurposing equipment. • Recycling from offices, operational facilities and staff accommodation. • Reducing resource consumption and waste. • Designing solutions to reduce single-use plastic items and other waste from inflight service.

4 ELECTRICITY AND WATER • Installing equipment to increase energy and water efficiency in buildings. • Using a dry washing technique to clean aircraft with significantly less water. • Installing solar energy in facilities.

BIODIVERSITY AND NATURAL CAPITAL • Prominently supporting action against the illegal wildlife trade, including the United for Wildlife Buckingham Palace Declaration, the USAID ROUTES programme, and the World Travel and Tourism Council Buenos Aires Declaration. • Promoting wildlife and habitat conservation through the Dubai Desert Conservation Reserve, Emirates One&Only Wolgan Valley, and dnata4good.

5 ENVIRONMENTAL DATA

AIRCRAFT FUEL CONSUMPTION AND CARBON DIOXIDE EMISSIONS

Emirates’ total jet fuel consumption and associated CO2 emissions grew with the expansion of the fleet and network. However, fuel efficiency improved as airspace enhancements took effect in the United Arab Emirates (UAE), some previously-closed airspace in the region was re-opened to air traffic, and as Emirates’ fleet replacement programme progressed with the retirement of older aircraft and introduction of new aircraft. As of 31 March 2018, the average fleet age was 5.7 years.

Sustainable Aviation Fuels AVERAGE FLEET AGE Emirates participated in the “Fly Green Day” at Chicago O’Hare International Airport on 8 November 2017. The event was the first time that biojet fuel had been delivered via the airport’s existing fuelling infrastructure. The fuel was produced from bio-isobutanol 5.7 (an alcohol derived from renewable feedstocks) and blended with conventional jet fuel to YEARS meet international jet fuel standards. Emirates’ scheduled flight from Chicago to Dubai operated using the biojet fuel blend.

8 NOV Reducing Weight Through 3D Printing Emirates applied cutting-edge 3D printing technology to manufacture 2017 components for aircraft cabins. Using Selective Laser Sintering, the team produced a USED BIOJET FUEL batch of video monitor shrouds weighing between 9% and 13% less than conventionally- FOR THE produced components, presenting an opportunity to reduce the weight of aircraft fittings FIRST TIME and therefore fuel consumption and emissions in-flight.

6 Fuel onsumption and Emissions

etric nit change

et fuel consumption tonnes 11,20,72 10,8,80 10,121,87 2

2 emissions tonnes ,8,672 ,6,211 1,88,260 2

Aircraft Fuel and Efficiency

etric nit change

Passenger fuel efficiency 100P 10 2 20 -

Freighter fuel efficiency T 017 01781 0180 -21

Combined fuel efficiency T 028 0 027 -18

Passener 2 efficiency 2 P 101 101 10 -

reihter 2 efficiency 2 T 11 0 8 -21

ombined 2 efficiency 2 T 0811 0826 0808 -18

7 NOISE AND AIR QUALITY EMISSIONS

Emirates’ approach to maintaining a young, technologically-advanced fleet has ensured continuing reductions in noise levels per aircraft movement. Our actions to reduce fuel consumption and carbon emissions also help to minimise emissions of local air quality pollutants.

All of Emirates’ aircraft are compliant with ICAO Chapter 4 noise standards (excluding wet-leased freighters) and applicable ICAO local air quality emission standards.

REDUCED Fuel Jettison Events NOISE LEVELS

edical Reasons 11

Technical Reasons 8

Fuel Jettison Events ther perational Reasons Fuel is only jettisoned in an in-flight emergency situation Tot Eet 22 when it is necessary to lower the aircraft weight to ensure a safe ettoe Fe toe 7 landing.

8 oise

etric nit change

leet cumulative marin to hapter EPd -1108 -108 -101 -21

leet cumulative marin -007 1 -678 -671 -6 Excludes wet-leased to hapter percentae points B747-400 freighters.

ocal Air ualit Emissions

etric nit change

emissions tonnes ,000 ft 1,71 1,71 12,6 1 landin and tae-off ccle

emissions tonnes ,000 ft ,81 ,260 8,120 landin and tae-off ccle

emissions tonnes ,000 ft 1,00 1,018 876 1 landin and tae-off ccle

leet marins below -0 -77 - -88 reulator limits for percentae points Note: Nitrogen oxides (NOx), leet marins below -01 -6 -621 -86 carbon monoxide (CO) and reulator limits for percentae points unburnt hydrocarbons (UHC). leet marins below -08 1 -612 -66 -661 Excludes wet-leased reulator limits for percentae points B747-400 freighters.

9 VEHICLES AND GROUND SERVICE EQUIPMENT

The Emirates Group’s Transport Services department has been making ongoing improvements to the company’s staff transport

operation, resulting in a 10% reduction in fleet CO2 emissions. They introduced larger buses meeting more stringent emissions standards for cabin crew transportation, which in turn helped to reduce the fleet size. In addition, optimising the flight crew transport operation reduced the total monthly operating kilometres for this fleet by 10%. As well as reducing fuel consumption and

CO2 emissions, the initiatives also contribute to reducing air quality emissions and cutting congestion on the roads.

10% REDUCTION IN

FLEET CO2 EMISSIONS

10 ehicle and Ground Service Euipment Fuel onsumption

etric nit change

iesel litres ,6,70 ,80, 2

Petrol litres 1,61,08 1,7,778 00

Associated CO₂ emissions tonnes 18, 18,708 71

Note: Diesel quantity and

associated CO2 emissions for 2016-17 amended due to previous error in calculation.

CO2 figures for 2016-17 amended with updated emissions factors. 11 ELECTRICITY AND WATER

The Emirates Group’s Facilities Management department is driving electricity and water conservation initiatives across many of the Group’s buildings in Dubai. Changes implemented in Emirates Group Headquarters, such as modifying the times that air conditioning and lighting are in operation, are saving 8% of electricity a month in the building.

12 Electricit consumption

etric nit change

Electricit consumption h 68,8 68,2 -002

tonnes 28,22 28,266 -002 ssociated 2 emissions

Electricit consumption hheadda 10 1 per head of staff

Water consumption

etric nit change

ater consumption 2,772 2,6771 6

ssociated emissions 2 tonnes 1, 0,17 6 desalinated water Note: Figures for 2016-17 have been adjusted to exclude ater consumption litresheadda 112 10 87 some previously-included staff per head of staff accommodation buildings (out of reporting scope).

13 MATERIALS AND WASTE

Emirates Group divisions are applying innovative solutions to reuse materials and reduce the weight of new components.

The Emirates Aviation College successfully dismantled and recycled the parts and components from an unused full-flight simulator, maximising the recovery of useful spare parts for use in the College’s other simulators. A total of 36 tonnes of remaining equipment that the College could not reuse were then collected by a recycling contractor for further sorting and processing.

Waste

etric nit

Waste (landfill) tonnes ,01 ata not available

aste per head of staff headda 177 ata not available

14 Reccling in tonnes

aterial reccled

Paper and cardboard 2,817 ,020 ,281

Plastic 27 7 126

T and e-waste 08 68 7

il 21 1 6

luminium foil, cans, 10 72 110 aviation rade 2017 allo

teel scrap and cans 128 278 171

Tetiles 0 0 0

ood 0 2 0

ther 0 0 0

Tot toe 257. 208.2 7.0

15 16 GROUP CO2 EMISSIONS

Emirates Group – CO₂ Emissions

etric nit change

Scope

liht operations tonnes ,8,672 ,6,211 1,88,260 2

round operations tonnes 18, 18,708 1,2 71

Total cope 1 emissions tonnes ,87,271 ,78,1 2,01,0 2

Scope

Electricit tonnes 28,22 28,266 261,280 00

esalinated water tonnes 1, 0,17 2,71 6 Note: CO2 figures for 2016-17 amended due to Total cope 2 emissions tonnes 2,82 28,2 0,021 0 corrected diesel consumption figures and updated diesel and petrol emissions factors. Total CO₂ emissions toe 588705 50822 22525 2. CO2 emissions from electricity and desalinated water for 2016-17 have been adjusted to exclude some previously- included staff accommodation buildings (out of reporting scope). 17 18 NOTES TO THE PERFORMANCE REPORT

The 2017-18 Emirates Group Environmental Performance Report covers the Emirates Group’s Financial Year, from 1 April 2017 to 31 March 2018. References to Scope 1, 2 and 3 emissions within this report are based on definitions from the Greenhouse Gas Protocol – revised edition (2012).

The Environmental Performance Report covers the following business operations:

• Emirates’ fleet operations (passenger and cargo, the latter flown under the Emirates SkyCargo brand). • dnata operations in Dubai (aircraft ground handling, cargo and travel services). • Emirates and dnata commercial buildings in Dubai, including offices, training colleges, flight catering, laundry services, warehouses, IT and engineering services. • Emirates Aviation University. • . • SkyCargo truck feeder service between Dubai International Airport and Al Maktoum International Airport.

Environmental impacts associated with the following activities of the Emirates Group were not included:

• Fully and partly owned Emirates companies in the categories of air transportation and related services, consumer goods, hotel operations, and food and beverage operations. • Outstations and the airline’s offices and ground-based activities outside of the UAE. • Partly and wholly owned dnata ground handling, cargo, catering and travel services outside of Dubai. • Partly owned dnata freight forwarding and security companies in the UAE. • Other Emirates SkyCargo trucking services. • Emirates Flight Training Academy.

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