A Sustainable Journey Safety, Care and Environment in our operations Contents

This is Stena Line...... 3

A world dependent on ships...... 4

From the CEO...... 5

Our sustainable history...... 6

Good health and well-being...... 8

Life below water...... 10

Clean energy...... 12

Responsible consumption...... 16

Key figures...... 20

Time line – our sustainable journey...... 22

2016 in brief

energy efficiency improvement projects 2 8 ,76 9 completed since 2005. tonne reduction 296 in the fleet’s carbon dioxide emissions. 2,062 99.5% performance of safety drills conducted during the year. scheduled sailings.

Our total distance We decided to phase out sailed is 2 ,7 7 0 equivalent to employees have plastic bags and participated so far in the SAVE disposable items made of 123 environmental plastic on our ships. laps around the training programme. world. This is Stena Line

36 ships 6 owned ports 5,000+ employees Turnover about SEK 12,500 million

7 million passengers 20 routes 2 million trucks 1.5 million cars

Vision Mission Values Connecting Europe for a To increase shareholder value We deliver efficiency and Sustainable Future through affordable and seamless sustainability through care – transportation with an care for our customers, care for absolute commitment to safety resources and care for each other and reliability, and a reduced environmental footprint

Part of something bigger Stena Line is part of the Stena AB Group, one of ’s code of conduct guarantees that Stena’s various operations are biggest family-owned companies with just over 15,000 run in an ethically and environmentally correct way and covers employees and operations in the areas of , shipping, not only issues of working environment and safety and labour offshore drilling, property, wind power and finance. law, but also anti-corruption.

Within the Stena AB Group there are shared guidelines in The Stena AB Group also has a shared whistle-blower the form of policies and values. The foundation is a corporate function to which all employees can submit anonymous culture based on delegated responsibility and innovation, with a reports of anything that is in breach of current legislation, focus on care for both the environment and people. The shared the code of conduct or company policies. A world dependent on ships Ever since the first ship set sail from , Sweden to Skagen, in 1962, Stena Line has been transporting freight and passengers around Europe in a safe and efficient way.

Today the Stena Line net- trade is as important to the Environment work is an important part shipping industry as it is to of European logistics and of- Stena Line. is high on the fers connections that enable agenda in all industries trade and travel in an effi- Environmental consciousness cient manner while reducing and the threat of climate – shipping included.« congestion and accidents on change is becoming increas- Erik Lewenhaupt, Head of Sustainability the roads. Every day of the ingly important in all indus- year, Stena Line’s vessels and tries – and shipping is no fuel regulations and CO2 crews perform more than 70 exception. Generally regard- reporting for all ships. crossings connecting several ed as a very energy-efficient European countries. Inter- means of transportation, in- The number of alternative fu- modal transportation, com- ternational shipping moves els being developed and tested bining rail, road and sea, is around 90 per cent of world is steadily growing, although something of a European trade and is responsible for conventional bunker fuels speciality and the heartbeat around 2.2 per cent of glob- seem to be the dominant pow- of European transportation. al CO2 emissions*. But with er source for the foreseeable This system is unique in the a growing merchant fleet, future. Ship technology is de- world, and so is the fact that currently consisting of more veloping fast, and digitisation European companies control than 50,000 vessels, the ship- is also increasing in shipping, around 70 per cent of the to- ping sector needs to take ac- with technical improvements tal global ferry segment. Free tion towards a sustainable fu- in operations, efficiency and ture. Recent examples of this cargo calibration. include global regulations on Stena Line navigates in this energy efficiency (EEDI and constantly changing environ- SEMP), upcoming low sulphur ment of new technology, reg- ulations and economic factors

to ensure that we always Stena Line’s deliver the best service pos- network connects 30 sible for our customers and terminals in 10 guests in a responsible way. n countries with 27,000 sailings * Third IMO Greenhouse Gas Study 2014 each year. From the CEO

Niclas Mårtensson, CEO with Cecilia Andersson, Environmental Manager, Stena Line has recently initiated a partnership with and Erik Lewenhaupt, Head of Sustainability. the charity organisation Mercy Ships.

Becoming a leader in sustainable shipping Operating one of the world’s largest fleets of ferries comes with a big responsibility. That is why sustainability is a prioritised area for Stena Line. The core of our strategy is the vision – Connecting Europe for a Sustainable Future. It is actually so important that we are painting it on the sides of all our ships.

As I write these lines in the energy consumption every to safety, quality and reduc- first quarter of 2017, Stena year. At this stage we have in- ing our environmental foot- Line is focusing more than itiated around 300 projects print. ever on the future. Looking within the ESP programme, back, we have a very event- and more are in the pipe- Our commitment to sustaina- ful year behind us with much line. Perhaps one of the most bility has been translated into more to come this year and well-known projects is our four focus areas, based on the next. We have reorganised methanol conversion of Ste- UN Sustainable Development our company to be able to na Germanica, where we are Goals. That gives us a great deliver better service to our evaluating methanol as a pos- foundation for incremental customers and have created sible green marine fuel for the improvements in the years to new solutions for our guests future. During the last year come. We know that we can- onboard. As if that were not we took an important step in not solve all our industry’s enough, Stena Line has also that project when she made challenges at once, but with ordered four new state-of-the- her first full trip on methanol a structured approach and by art ships that will be deliv- from Göteborg to . taking continuous initiatives, ered in 2019 and 2020 – and our aim is to be a leader in these will further strengthen With 27,000 sailings per sustainable shipping. On the our customer offering. year, Stena Line is an impor- following pages we will de- tant part of the European in- scribe some of the highlights The new ships will also con- frastructure that facilitates from our operations. tribute to Stena Line’s overall trade and growth. We are energy efficiency. Since 2005 convinced that we can only Happy reading, and I hope to we have been committed to be successful in the long term see you onboard soon! an Energy Saving Programme if we have a full commitment (ESP) that aims to reduce our to sustainability with regard Niclas Mårtensson, CEO

A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 5 Good health and well-being Through care for eachother and an absolute commitment to safety Stena Line shall actively promote the well being of our guests and staff. Target: Continuously reduce the number of accidents at the workplace with a goal of 1.2 LTIF* for 2017. Target: Make sure that the number of accidents onboard per 100,000 passengers is below the comparable industry index.

* LTIF (Lost Time Injury Frequency).

Our sustainable history Stena Line is one of the Stena Line’s objective is the UN goals is to eradicate world’s largest shipping to look after future genera- ­extreme poverty, reduce companies, with operations tions by running a sustain- ­inequalities and injustices that include the transpor- able business characterised in the world and solve the tation of passengers and by quality at all levels of the climate crisis. freight, onboard sales, man- organisation. By providing Four of the 17 goals de- agement of ports and hotel efficient, climate-friendly fined by the UN have been and restaurant operations. transport services, Stena selected as Stena Line’s Sustainability has always Line contributes to the suc- focus areas. These relate been a natural element cess of both our customers directly to Stena Line’s of our business, not least and society. business: Clean energy, through our heritage from When the UN launched ­Responsible consumption, the owner, the Olsson fam- its sustainability goals in Good health and well-being, ily, which from the very be- 2015, Stena Line linked its and Life below water. Stena ginning had a major focus work on sustainability to Line has defined ambitious on creating a sustainable these global goals. Not least goals for each area and mon- business under the watch- to clarify, internally and itors developments closely, word of Care: for customers, externally, the goals that with the ambition of being a for our shared resources have been set and the initia- leader in the area of sustain- and for one another. tives under way. The aim of able shipping. n Clean energy We shall relentlessly strive to improve energy efficiency on shore and at sea and actively stimulate the usage of clean energy sources. Target: Reduce emissions to air while in port by enabling shore power connections Responsible for more ships and terminals. consumption We care for resources by responsible Target: Reduce the fleet’s carbon dioxide purchasing and by every year reducing emissions per nautical mile by 2.5 per waste and increasing recycling. cent every year. Target: Reduce the use of plastic disposables and bags onboard, and gradually move over to other alternatives. Target: Increase the proportion of recycled waste.

Life below water We rely on the ocean for our company’s existance and as such shall have minimal impact on marine life. Target: Protect the ocean from pollution by continuously reducing the use of chemicals that impact the environment. Target: Zero vision for oil and fuel spills. Good health and well-being Safety first – always Stena Line adopts a proactive, preventive approach to its work on safety, and all employees, both ashore and onboard, are required to undergo safety training programmes, regardless of the nature of their work.

Work on safety takes place around the clock at Stena Line. The key to success is Stena Line’s employees loading a trailer, from rail to ship. training and to practise often enough to be able to make a ty organisation,” explains ing of how people behave difference if an accident hap- ­Jörgen Lorén. in groups. pens. Safety Manager, Cap- Everyone who is an em- Stena Line also has a tain Jörgen Lorén explains ployee at Stena Line has to number of partnerships more about this work. have attended a number of with external training “As I see it, everyone has statutory, certified train- Safety Manager, facilities. A number of Captain Jörgen two jobs onboard, just like on ing courses. This involves Lorén. so-called Bridge Resource an aircraft. One role is about everything from annual safe- Management courses will operation or service, and the ty training courses for the be held during 2017 and other is about safety. If safe- ISPS code in ports and termi- 2018 in collaboration with ty isn’t working, neither does nals, to spontaneous exercis- Chalmers University of the other, and vice versa. All es that are held every week Technology. These will be employees onboard are given on the ships. One example is attended by 240 officers a ‘ship number’ when they an evacuation exercise, which and include training with sign on, and this gives them involves crowd management the aid of simulators. a predefined duty in the safe- and provides an understand- “In Northern Europe we have a very high level of safety in general, and if you

2,5 2,19 compare with the rest of 2,0 1,82 1,80 the world we’re way ahead, 1,58 1,5 although that doesn’t stop 1,2 us from working on preven- 1,0 <0,75 tive safety measures. We 0,5 <0,25 have extremely low 0,0 2013 2014 2015 2016 Target: 2017 Target: 2020 Target: 2030 accident statistics, but you must always be prepared Lost Time Injury Frequency (LTIF) is measured in many industries. It indicates the number of occupational injuries that result in an employee being unable to work the following for an incident, and that’s working day. LTIF = number of accidents per million hours worked. why we practise.” n

8 A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 Good health and well-being

Dual roles onboard Frank den Dulk works on Ste- na Hollandica as restaurant co-coordinator, and in the event of an emergency he is the one who makes sure that the passengers are account- ed for at one of the safety sta- tions onboard.

How do you keep your knowledge of safety up to date? – Regular training keeps me up to date. Firefighting, Employees in complete obstacle course to support cancer research. life raft and raft proficiency, First Aid courses, fast rescue boat training, etc. A point of major impor- A healthy workplace tance is knowing your way Stena Line tries in various ways to contribute around the ship – taking re- sponsibility to keep up to date to good health and well-being among its with procedures and changes. employees, with the aim of being an attractive An incident can happen in workplace. the blink of an eye. Keeping your eyes and ears open for Stena Voice Stena Line launched a health One important goal is to any possible problem goes a The employee survey strategy at Group level at the reduce sick leave, and a num- Stena Voice is long way towards promoting conducted in Stena beginning of 2016, describ- ber of targeted initiatives the correct attitude and aware- Line’s organisation ing the company’s approach have been carried out, such ness among your colleagues. n every 18 months. to health. Health is impor- as in-depth interviews with The survey was last conducted in 2015, tant, not only for the indi- onboard employees who have and showed that vidual’s well-being and per- repeated short-term absences. Stena Line has an average rating of formance, but also for the The aim has been to obtain an company’s long-term profit- overview of the whole life sit- ability. A number of health uation on order to be able to

4.12 presentations and keep-fit ac- create the conditions for a bet- out of 5 for employee tivities took place during the ter balance in life. satisfaction. year. Stena Line’s health cen- tre offers health checks and The shipping industry is lifestyle advice. To encourage traditionally dominated activity in leisure time, em- by men, and for this rea- We work with ployees receive a keep-fit sub- son Stena Line is attempt- sidy. There are also exercise ing to attract more women diversity from facilities for employees on- to the company, and also to several perspectives to board many of the ships. increase the proportion of “We encourage a balance women in managerial posi- ensure a good mix of in life and want our employ- tions. In a first step, the am- people.« ees to have a sustainable bition is to increase the pro- working life,” says Margare- portion of female managers Karin Gelkén, HR Project and Transformation Manager ta Jensen Dickson, Head of from the current level of 14.4 Group HR. per cent to 20 per cent. n

A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 9 Life below water

Cleaning to keep clean

For Stena Line, it is important that the company For work on deck and in the should strive to minimise the impact of its engine room, the challenge is greater. The range of eco-la- operations on life in the oceans. The safe use belled products is far smaller of detergents and chemicals is one way. and larger volumes are used. “The agents used must be No emissions that harm the dling. For many years there able to remove rust, grease marine environment shall have been dosing systems in and oils, so what we can come from Stena Line’s oper- enclosed systems for cleaning do here is to keep on top of ations. There is a zero vision onboard, which has resulted their handling and avoid the towards spills, and major re- in a significant fall in con- strongest of the products. sources have been allocat- sumption. As well as mini- We’ve reduced the num- ed to avoid emissions of, for mising the risk of overdos- ber of suppliers and now example, fuel and other oils. ing, these mean that cleaning have a closer dialogue with There is also continuous work staff avoid coming into direct those we’re using, which in to reduce the use of chemi- contact with the agents. itself makes it easier to de- cals and as far as possible to “When it comes to on- fine requirements and check use environmentally friendly board service, which includes the products,” says Cecilia products. cleaning of cabins and res- Andersson. n taurants, for example, we The safe handling of deter- collaborate with our subcon- gents also contributes to min- tractors. It’s our goal in 2017 imising the environmental to double the proportion of impact. In 2016, suppliers eco-labelled detergents,” says of chemicals and detergents Cecilia Andersson, Environ- continued to hold courses mental Manager at Stena onboard on dosing and han- Line.

10 A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 Life below water Cleaner ocean Zero vision with scrubbers for spills By installing scrubbers, not only are Stena Line’s In 2016 there were emissions to air reduced – there is no discharge three small spills of into the water. oil into the sea. Two of the spills were caused In 2015 Stena Transit was the scrubber and is sprayed by a valve being bro- the first vessel in Stena Line’s with sea water that has been ken or open in connec- fleet to install scrubbers, and mixed with caustic soda tion with the vessel’s during 2016 Stena Transport- (NaOH). The sulphur oxides sludge being transport- er, Stena Britannica and Ste- in the exhaust react with this ed ashore for treatment na Hollandica installed scrub- mixture and are thereby neu- and recycling. These bers as well. tralised. valves have now been Scrubbers are used to re- refurbished to pre- move sulphur oxides from a Dick van der Ent, Project Man- vent a recurrence of vessel’s exhaust gas by scrub- ager in the , has this. In the third case bing it with sea water. By in- been experimenting with how there was a leak in a stalling scrubbers, Stena Line best to dispose of the sludge, hydraulic pipe. Stena reduces its vessels’ emissions which is a mix of sulphur, Line has now tightened of sulphur to air to below the soot, particles and heavy met- up its inspections­ in SECA limit of 0.1 per cent. als. ­order to be sure that The system also captures un- “We’re testing our own in- the ­hydraulic pipes are healthy particle emissions. vention – a separator – to get ­replaced in time. There are two types of rid of much of the water in “The volumes that scrubber systems, open loop the scrubber sludge onboard leaked into the sea and closed loop. Using a the ships. That way we re- were very small. We “closed loop” system, the res- duce amount – and the cost of adopt a preventive ap- idue is kept onboard so that hand­ling sludge. For example, proach and our goal it can be returned to shore during every trip made by is of course that there - instead of being pumped Stena Transit and Transport- will be no spills at overboard as in an “open er, around 200 kg of semi-dry all from our vessels loop” system. The closed sludge is produced, which we and ports,” says Erica­ loop scrubber system oper- pump back to shore where it Edvardsson, Safety ates with the wash water is used for the production of Controller. n being circulated within the cement and concrete,” says scrubber. Exhaust gas enters Dick van der Ent. n

Combining high availability for our customers with care for the oceans is on top of the agenda.« Bjarne Koitrand, Technical Operations Director

A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 11 Clean energy

The world’s first methanol ferry set sail Stena Line is the first ferry operator in the world to have converted a vessel to be able to run on methanol, coming one step closer to the goal of being able to offer climate-neutral transportation in future.

Prize-winning methanol ferry Stena Germanica, a RoPax vessel built in 2001. Four main engines. A passenger capacity of 1,300 and a cargo capacity of 4,100 lanemeters. Operation using methanol, which is unique in the ferry industry, has gained Stena Germanica a number of awards. • The innovation prize on Swedish Maritime Day 2015 • Green Ship Technology: “GST Ship-owner of the year” 2015 • The Swedish Confederation of Transport Enterprises’ “Pegasus Prize” 2015 • 2015 Global Business Excellence Awards UK ”Outstanding Green Initiative Award” • Shippax Awards 2015 – The Eco Award • European Marine Engineering Conference Awards – Ship of the Year 2016

12 A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 Clean energy

Stena Germanica, which It feels cleaner in the ­operates on the Gothenburg­ Kiel route, is not just one of engine room, and it smells the world’s biggest ferries, it of juniper rather than diesel.« is now also one of the most environmentally friendly. Birger Kristensson, Second Engineer on Stena Germanica ­Before the introduction of stricter rules on sulphur emis- ject like this places great juniper rather than diesel. It’s sions that came into force in ­demands on the crew and the major initiatives like this that 2015, Stena Line performed suppliers involved. New tech- are important for the envi- a major analysis of the new nology has to be tested for it ronment,” he says. and old alternatives availa- to work in commercial use, ble. It emerged that metha- which is time-consuming,” The methanol that Stena Ger- nol, which had not previous- says Peter Holm. manica uses comes from natu- ly been used as marine fuel, Second Engineer Birger ral gas, but the long-term goal has tremendous potential and Kristensson has been working is to switch to fossil-free fuel. sulphur requirements exceeds on Stena Germanica since 2010 Bio-methanol can be made of the requirements that exist. ­ and was there at the shipyard many different raw materi- A decision was therefore made in when Stena German- als, but at the moment it is to initiate a conversion of Ste- ica was converted for meth- still produced on a small scale. na Germanica into the world’s anol operation. He describes One step in the right direction first “dual fuel” ferry with how, among other things, kilo- is the bio-methanol project in both methanol and diesel metres of new cables and dou- which Stena Line has been in- ­operation available. ble-barrelled methanol pipes volved since 2016 through Ste- “With the use of methanol, were installed together with na Teknik, in which a method emissions of sulphur and par- new fuel tanks, and how much is to be developed for extract- ticles disappear almost com- care they take with new proce- ing methanol from surplus pletely. There are also far few- dures, safety and checklists. gases generated in steel pro- er nitrogen oxide emissions. “It feels cleaner in the en- duction at SSAB in northern Emissions consist primarily gine room, and it smells of Sweden. n of water, steam and carbon dioxide, which makes metha- nol one of the most environ- ment-friendly fuels around,” says Peter Holm, Chief Engi- neer on Stena Germanica.

Methanol conversion takes place in collaboration with the engine manufacturer Wärtsilä, the ports in Gothen- burg and Kiel and Methanex, the world’s biggest producer of methanol. The project also had EU support. “Carrying out a pilot pro-

A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 13 Clean energy

Chief Engineer Jan Sanborn and Senior Master Jan Sjöström prepare for the next crossing. Innovation and collaboration save fuel The crew of Stena Scandinavica, working uled departure time and reduce its speed. together with route management and ports, has “It’s more sustainable managed to reduce fuel consumption per trip by and climate-friendly to no less than 28 per cent in five years. travel slowly, as that means we use less fuel. We’ve On all of Stena Line’s vessels, the close collaboration be- changed the timetable so continuous work is under tween shore and sea, which that the crossing takes way to reduce fuel consump- means that passengers and half an hour longer, which tion. Stena Scandinavica is freight can be loaded quick- cuts fuel consumption by no exception. One important ly and the vessel can often about ten per cent,” says part of this work has been leave port before the sched- Senior Master Jan Sjöström. Fine-tuning the vessel trim Total FMSs installed properly can also save up to 28 out of 36 vessels currently have the FMS (Fuel Management System). seven per cent. 30 25 As the weather, wind and 20 strong currents can ex- 15 tend the journey by up to 10 30 nautical miles, careful planning of each route is 5 an important task in order 0 2008 2010 2011 2013 2014 2015 2016 that the vessel can arrive

14 A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 safely, on time and using as More energy-efficient little fuel as possible. vessels The FMS, Fuel Management Stena Line’s ESP System, installed on most ­energy-saving pro- vessels owned by Stena Line gramme has been in serves as an advanced trav- existence for more el computer with functions than ten years and has that include indicating fuel generated around 300 consumption onboard in real improvement projects. In time, both in the engine room 2016 Stena Line was named and on the bridge. After each Sustainable Ship Operator of journey, data from the FMS the Year at the annual Ship and other systems is analysed Efficiency Awards for its tar- ­Director and responsible for the in order to learn from any geted energy-saving work. ESP programme. mistakes and identify the op- “Among other things, we’ve In recent years Stena Line timal travel plan for the route. made modifications to the has invested around SEK 45 “People are just as impor- hulls, reconstructed propel- million a year on various tant as the technology. I of- ler blades and bows, and tested measures to reduce energy ten talk with my colleagues new treatments of the under- consumption. Many innova- about how we can optimise water hull in collaboration with tive ideas come from employ- the crossing in order to save specialists from Stena Teknik. ees on the bridge and in the fuel,” says Chief Engineer Jan We’ve also made changes to the engine room. Sanborn. n inside of the vessels, such as in- “We work continuously on troducing frequency control of energy-saving measures and engines and recycling surplus keep a close eye on techni- heat,” explains Bjarne Koitrand cal developments,” concludes who is Technical Operations ­Bjarne Koitrand. n

4 steps towards lower fuel consumption Analysis with the aid of FMS. Over 50 meters onboard provide information about everything from the vessel’s draught and speed to fuel consumption and the ventilation system’s electricity consumption. The system is currently installed on 28 vessels.

Timetables. A change in the timetable meant a crossing that took 30 minutes longer and a 10 per cent drop in fuel consumption and carbon Environmentally aware employees dioxide emissions for Stena Scandinavica. In 2015 Stena Line introduced the SAVE e-training course, Technical upgrades such as the replacement which inspires employees to make a difference by adopting of the bulbous bow. Creates a wave system an environmental perspective in their day-to-day work. SAVE that reduces the vessel’s resistance in the water. gives practical tips on small and large initiatives onboard to protect the environment. So far 2,700 out of around 5,200 em- Trim optimisation. Finding the ideal ratio between the draught at the bow and the stern ployees have completed the course. After finishing the course, with different loads, i.e. lesser or greater employees had discussions in their workgroups about what draught. This usually means having the bow deeper than the stern, which can save up to practical changes they can make to reduce their environmen- seven per cent in fuel consumption. tal impact. n

A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 15 Responsible consumption

Stena Line’s biggest port in geographical terms, Port in Wales, has been making great strides in sustainability. This work has set an example not only for other ports, but also for local businesses.

Holyhead Port – leading the way in sustainability

Stena Line services 30 termi- emissions. This resulted in a pany to identify opportunities nals in ten countries. Holy- survey, which identified what to sort and recycle all kinds of head Port is the largest of the we could address in the port waste, and eventually we ac- company’s six owned ports to improve energy efficiency tually managed to find ways and is also its first owned and reduce our environmen- to recycle all the waste that is port outside of Scandinavia tal footprint,” explains Opera- handled in the port.” to receive ISO14001 environ- tions Manager Wyn Parry. Wyn Parry believes that mental certification. This has a lot of companies are under been achieved thanks to hard That was the beginning of a the illusion that sustainabili- work and a fully committed series of other sustainability ty is expensive. workforce. initiatives, one of them being “When we switched to “We started working more waste disposal. green energy, many thought proactively with environmen- “Holyhead Port handles the costs were going to be tal issues back in 2004, when about 55 tonnes of waste per enormous. In fact, it worked the British government of month. Ten years ago virtually out at an extra £1,000 per the time launched a number 100 per cent went to landfill, year, which is peanuts in the of sustainability initiatives. now we’re down to zero. We greater scheme of things. These included The Carbon worked closely and intensively Holyhead received its

Trust, which aims to cut CO2 with our waste disposal com- ISO14001 certificate in 2011. “It’s an assurance to others Holyhead Port that we apply a set of stand- ards in order to minimise the port’s impact on the environ- 100% green energy 100% recycling of waste ment. We are continuously Holyhead Port looking at ways to improve Around 2,900 ships berth each year our working methods. Like Port area approx. 14 everything here at the port, square kilometres All of Stena Line’s terminals sustainability initiatives are 120 employees a collaborative team effort, 79% of our ports use 68% of waste in our between the management, green electricity ports is recycled technical and port operations staff ’.

16 A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 Responsible consumption

We’re constantly receiving questions about our sustainability efforts from other ports and businesses.« Wyn Perry, Operations Manager, Holyhead Port

The sustainability commit- principles rather than just green credentials.” ments also extend to the pur- monetary reasons.” According to Wyn, a brand chasing of new equipment. Last summer saw the com- can benefit significantly by A lot of equipment has been pletion of yet another initia- assuming its responsibility replaced, including the tug tive at the port. for the environment. master units, the vehicles “We installed 768 solar “Sustainability initiatives used to load and unload trail- panels on the roofs of the do of course require invest- ers on and off ships. terminal buildings, garage ment in the initial stages, “The old ones used up an and shore shop. Some of the but eventually they help cut awful lot of fuel, so we re- panels are placed right in costs, reduce risk and achieve placed them. Everything we front of our customers and growth. And that’s exactly purchase now is done accord- passengers, which means what we’ve done here at ing to environmentally sound we are firmly displaying our Holyhead. n

A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 17 Responsible consumption

­Stena Superfast VII they now prepare fewer portions at a time, not only to reduce food waste but also to ­guarantee the quality of the food. “In our truckers restau- rant and our own crew mess, the menu has been limited to keep costs and wastage down to a minimum. Stocks are checked vigilantly to en- sure the highest quality been delivered from suppliers,” says Kelly Kirkpatrick. They also apply energy-saving measures on- board, for example ovens and steam cookers are switched Sustainable catering off when not in use, and only SEK 25 million in reduced purchasing costs, but one freezer is used instead of two when passenger num- the same number of portions served. The initial bers are low. result of a food waste project onboard Stena “As for recycling onboard, we have various routines Line’s vessels that was launched in 2015. Kelly Kirkpatrick Sales & Service which include cardboard, By preparing food from improved the quality of food Assistant on paper, glass bottles and oil Stena Superfast scratch, offering fewer dish- onboard but also reduced the VII, which sails recycling. The oil sent off es and not putting more food number of food deliveries and between Belfast gets recycled and turned on the buffets than is needed, the amount of packaging. A and . into biofuel that can run the and by rationalising purchas- benefit for both passengers wagons that bring the stores es, Stena Line has not only and the environment. On ­onboard.” n

More organic products in the kitchen 66 per cent, a figure that is no higher because of insufficient At Stena Line, all the ingredi- ly way. Eggs used come from availability. ents in the kitchens onboard free-range hens. An increas- “We’re working every are carefully selected and the ing proportion of the milk is day to find better, environ- proportion of certified prod- organic, with a goal of achiev- ment-friendlier alternatives. ucts is increasing. The one mil- ing 100 per cent in 2017. Stena The initial target is that 30 per lion or so cups of coffee served Line also has an ambition to cent of the ingredients used in every year are Rainforest Alli- serve MSC-certified fish, which the kitchen shall be organic,” Coffee ance Certified, which means means that the fish has been says Per-Ola Jönnerheim, Head 100% Rainforest that production takes place caught responsibly. At pres- of Group Onboard Sales and Alliance Certified in a fair, environment-friend- ent the proportion is around Services in Malmö. n Fish Milk Eggs 66% MSC-certified mainly organic, and 100% from free- growing range hens

18 A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 Responsible consumption

Less plastic Cleaner air with on ships Plastic that ends up in the shore power sea is a growing environ- Vessels need energy even when they are at the quayside. mental problem. Most comes from use on shore and finds Lighting, fans and refrigeration systems for food products its way down into rivers and are some of the things that cannot be switched off. the sea, but shipping also has an impact. Stena Line Historically, auxiliary engines Stena Gothica with the sup- SHORE POWER has therefore decided to re- have been used on ships to port of the Swedish Environ- place bags and disposable generate power when they mental Protection Agency’s 17% items made of plastic with are in port. Since 1990 Stena “Climate Step” programme of terminals offer sustainable alternatives. Cus- shore power with Line has been able to connect in Sweden. renewable electricity tomers were already able to some of its ships to power on in 2016. Of Stena have reusable bags in strong- Line’s 36 ships, 11 shore, which is very rare in a Why aren’t all of Stena Lines are currently able er materials and plastic bags global perspective. ships connected to shore power? to connect to shore made of 80 per cent recycled power at 5 out of 30 The power used is 100 per “Our ambition is to con- terminals. plastic. In 2017 the next step cent green, which means a nect more terminals and is being taken with tests on radical reduction in carbon ships, but it takes major biodegradable bags made of TARGET FOR dioxide emissions. It also ­investments for the port to SHORE POWER natural starch. In the first means that the immediate vi- install equipment on shore, stage they are being used cinity in the port has cleaner and for the shipping compa- 25% onboard Stena Danica, but air and is quieter, as the noise ny onboard, so developments of terminals shall if the trial works well they is reduced when the engines have to take place in stages,” offer shore power may be used on all ships. n with renewable are shut down. says Cecilia Andersson, Envi- electricity in 2020. In 2016 another shore ronmental Manager at Stena power unit was installed on Line. n 75% of terminals shall offer shore power with renewable electricity in 2030.

This bag is planet friendly

This bag is planet friendly

This bag is planet friendly 12,340 tonnes is the reduction in carbon dioxide emissions in 2016 thanks to shore power.

A SUSTAINABLE JOURNEY – SAFETY, CARE AND ENVIRONMENT IN OUR OPERATIONS 2016/2017 19 Key figures

Number of plastic bags distributed onboard Spills into the ocean Stena Line has a goal to reduce the use of plastic disposables Stena Line has a zero vision of fuel spills into the ocean. and plastic bags onboard, and gradually move over to other During 2016 the fleet performed about 2,000 bunkering alternatives. operations which resulted in three minor spills.

Thousand bags Number of spills no/year Volume of spills m3/year 1 200 3 3,0 Number of spills no/year Volume of spills m3/year 2,5 1 000 2 2,0

800 1,5

1 1,0 600 0,5

400 0 0,0 2014 2015 2016 2013 2014 2015 2016

Waste treatment CO2 emissions Stena Line produced approximately 7,890 tonnes of waste in Stena Line’s target is an annual reduction of 2.5%/nm 2016 in ports and onboard ships. The objective is to increase regardless of ship size or freight carried. This chart also the amount being recycled. compares emissions with economic activity (turnover).

CO2 mt/nm CO2 kg/€ 0,6 1,2 CO2 mt/nm CO2 kg/€

3% 32% n Landfill n Energy recovery 0,5 1,0 n Material recycled 30%

0,4 0,8 2013 2014 2015 2016

Total spending on training and education Gender diversity in managerial positions Significantly increased investments in the last few years, part- The shipping industry has traditionally been male dominated. ly to support crew accreditation according to the new Maritime Stena Line strives to create an inclusive culture where diversi- Labour Convention. ty is valued and encourages more female managers

€ spending 4 000 000 14,4% 3 500 000 3 000 000 n Women 2 500 000 n Men 2 000 000 5,6% 1 500 000 1 00 0000 500 000 0 * An employee in a managerial position is an employee who has personnel and budget 2014 2015 2016 responsibility (shore and sea).

These numbers have not been verified by a third party.

20 A SUSTAINABLE JOURNEY – SAFETY, CONSIDERATION AND THE ENVIRONMENT IN OUR OPERATIONS 2016/2017 Key figures

Corporate information

2014 2015 2016

Employees* 5,500 5,083 5,224 Group turnover (MSEK)** 11,553 12,441 12,599 Number of reporting ships*** 41 38 36

* Does not include seasonal or temporary contract staff, but includes crew from Northern Marine Ferries ** Excluding 50% stake in HH Ferries, sold early 2015. *** Including short-term chartered ships.

Operational overview

2014 2015 2016

Number of sailings 27,240 26,796 26,743 Total distance (1,000 nautical miles) 2,956 2,682 2,657 Laps around the world equivalent 137 124 123 Reliability (%)* 98.0 98.7 99.5 Average deficiencies per inspection** 2.6 2.4 2.1 ECO-sailings (%)*** 56 65 66

* Total performed sailings vs. schedule ** Ships are inspected regularly by ports, flag states and classification societies. The inspections involved equipment onboard, certificates and processes being checked and any deviations being noted for subsequent rectification. *** The proportion of Eco-sailings measures the sailings in which a departure takes place on or before the scheduled time and arrival is according to the timetable (+/- 10 mins). This is to give the ship an opportunity to sail in an efficient, environment-friendly way.

Energy and emissions

2014 2015 2016

Total fuel consumed (1,000 tonnes) 438 409 404

CO2 total (1,000 tonnes) 1,369 1,299 1,270 NOx total (1,000 tonnes) 28.0 27.0 26.5 SOx total (1,000 tonnes) 9.4 5.1 5.0

Health and well-being

2014 2015 2016

LTIF* 1.8 1.8 1.6 Sick leave (%) 3.0 2.9 3.8 Staff turnover (%)** 10.2 8.6 10.3

* Lost Time Injury Frequency - measures time away from work due to work-related injury per million hours worked, for seagoing staff. ** Staff turnover is measured as a tool to help assess job satisfaction for both crew and shore staff.

A SUSTAINABLE JOURNEY – SAFETY, CONSIDERATION AND THE ENVIRONMENT IN OUR OPERATIONS 2016/2017 21  2001 Phasing out of Freon R22 from onboard Stena Line’s refrigeration systems. sustainable 2005 All routes in Stena Line Scandinavia are certified journey according to ISO 14001.

1988 Electronic tools for fuel 1939 optimisation onboard, ETA Sten Allan Olsson, the son of a skipper and pilot introduced. boat owner from Donsö, in Gothenburg’s southern archipelago, forms a trading partnership under the name of Sten A. 1990 Olssons Metallprodukter. This is the start Shore power connection of the present-day Stena AB Group and the introduced in Gothenburg recycling firm Stena Metall AB. for Stena Germanica (II) and Stena Scandinavica (III).

1948 Sten A. Olsson buys his first vessel, calling 1994 it DAN. Only TBT-free hull antifouling paint is used across the entire Stena Line on all 1962 Stena Line vessels. Stena AB is incorporated, with services launched between Gothenburg and Skagen onboard the ØSTERSØEN. 1994 Stena Jutlandica (II) is the first in Europe to have 1987 catalytic exhaust emission Stena Germanica (II) is delivered from a control of sulphur (SCR) Polish shipyard. It is the biggest ferry in the installed in its main engines. world. 2015 All vessels on the and the Baltic start using low-sulphur fuel as part of SECA regulations and Baltic reduce sulphur 2007 emissions by 90 per cent as part Green fuel (synthetic of new SECA fuel regulations. diesel) introduced for tug master units in the Port of Methanol pilot as marine fuel, Gothenburg. Stena Germanica (III) the first ship in the world to convert to methanol/diesel propulsion. 2011 Catalytic converters (SCR)  Launch of SAVE online for NOx reduction installed energy efficiency training. on Stena Germanica (III) and Stena Scandinavica (IV).

2012 Shore power connection of our two large “Superferries” at Hoek van Holland.

2014 Stena Danica (IV) connected to the district heating system in Gothenburg, the first ship in the world to do so. 2020 Target to cut carbon dioxide emissions by 17.5 per cent per nautical mile compared with 2010.

2016 Holyhead Port installs 768 solar 2030 panels, producing approx. 164,000 Target for at least 75 per cent of kWh of green energy, and also achieves all terminals to have shore power 100 per cent material recycling with no connection. waste being sent to landfill. All waste generated by our operations is to be recycled. 2017 Study of concept vessel Stena Elektra is completed, an electric RoPax vessel 2050 in lightweight material. Stena Line supports Sweden’s and the EU’s vision on the long-term objective The Stena Line ESP programme of zero-waste, zero-emission (GHG) initiates its 300th energy-saving maritime transport. project. The proportion of eco-labelled detergents used in cleaning and the kitchens onboard is to be doubled.

Contact us Production Erik Lewenhaupt, Head of Sustainability Åkesson & Curry Tel: +46 31 85 80 00 akessoncurry.com Email: [email protected] www.stenaline.com Printed by Hyltetryck, Hyltebruk Head office March 2017 Stena Line Postal address: SE-405 19 Göteborg, Sweden Paper Visiting address: Danmarksterminalen Munken Lynx Rough