Butterwick Hospice Care HOSPICE BROCHURE Proud to Support BUTTERWICK CORPORATE PARTNER Butterwick Hospice Care

1973 to 2019 For 46 years K Home International has provided bespoke engineering design solutions

Years of Success to its clients nationally and internationally Services provided by K Home International include:

● Feasibility Studies ● Construction Management ● Cost Estimating and ● Front End Engineering ● Multi-discipline Detail Control Design Design ● Procurement ● Project Management ● 3D Modelling and ● QSHE and CDM ● Risk Management Visualisation Management

K Home International Ltd tel: +44(0)1642 765421 fax: +44(0)1642 760721 email: [email protected] web: khomeint.com Why Butterwick? Contents Mary Butterwick established the Why Butterwick?...... 2 Hospice almost 40 years ago in Our Vision for the future...... 3 memory of her 2019 Highlights...... 4 husband John and to provide a community resource Providing Support...... 5 when caring for a sick family member. Over the years the Hospice Mary Butterwick OBE...... 8 has expanded to provide services Stockton Hospice...... 10 in Stockton, Bishop Auckland, Co Durham and Weardale for children, Bishop Auckland Hospice...... 12 adults as well as family support. Babies, Children & Young Adults...... 14 I agree with people when they tell me the Hospice provides a life line for families as my Dad Family Support...... 16 received care from the Butterwick Team as he moved towards the end of his life. It is a place for love, laughter and making the most of our lives. Why be a Butterwick Once a loved one has passed we have teams Corporate Partner?...... 17 available to provide ‘care’ to those left behind when you are in need of a listening ear, support Cleveland Cable...... 20 or guidance. Every year the Hospice cares for over 2000 local New Corporate Partners...... 21 people and their families, from babies to our senior citizens. All aspects of our services are Why be a Butterwick free to the people who use them. To ensure this care can continue to be delivered it is essential Corporate Supporter...... 23 we have sufficient money to enable us to meet our running costs (approximately £10,000 each Butterwick Golf Day...... 26 day for 365 days a year). Butterwick Hospice Care receives some funding from the NHS. However Back the Butterwick...... 28 the majority of money has to be raised from our local community through events; Hospice Ways to Support Us...... 28 shops; our lottery; or donations. We need just over £4 million every year to ensure we continue to support our local community. In Memory of your Loved one...... 30 Over the years Butterwick Hospice Care has built Make a Will...... 30 up a reputation for delivering excellent care and support. We certainly live up to Mary’s aspiration of being here to provide for local families when Challenge Events...... 32 they need practical help and care. If you want to ensure we can continue to provide, and develop Gallery...... 33 this quality care and support for people from our community then please support Butterwick Butterwick Lottery...... 36 Hospice Care. Judith Hunter MBE Events Calendar...... 38 Chair of Trustees Butterwick Hospice Care

Butterwick Hospice Brochure 2 Our Vision for the future Developing our Strategic Priorities

What are the drivers for change? Whilst we regularly review our clinical practices and services we considered it was time to review not only our current services but our non-clinical practices and potential future services to ensure we are able to meet the changing needs and expectations of patients, carers and commissioners. It is essential that our services are responsive, adaptable and fit for purpose. We met with staff and listened to the views of patients and carers to ensure we reflected their needs to develop service models that they can take pride in. Debbie Jones, Chief Executive From these discussions we have identified five strategic priorities:

Workforce Governance To have the right To have the right mix of talents environment for our & skills patients, volunteers & employees

Patients To provide the best quality of care and quality of life for our patients

Finance Communication To have the resources and To ensure openess capacity to and transparency meet demand

3 Butterwick Hospice Brochure 2019 Highlights

35 In 2019 we celebrate 35 years of Butterwick Hospice Care

In 2019 we celebrate 21 years of Butterwick House Hospice for babies, children & young adults

In 2020 we celebrate 25 years of Butterwick Hospice at Bishop Auckland

In the past year we have benefitted from144,000 hours of volunteer service

We welcomed 7 new Trustees to join our board

Last year 61,000 bags of goods were donated for sale in our shops

Butterwick Hospice Brochure 4 Providing Support 3 Hospices open 24 Hours a day, Stanhope A68 365 Days a year, supporting over 2,000 Patients

Across the region we continue to work towards the Butterwick Hospice mission “To improve the quality of life for those who have a life limiting illness, and their families and to offer positive support for every challenge they may encounter during their illness. To see death as part of life’s journey”.

• Day Hospice Butterwick Hospice Care includes two day Hospices in Stockton and Bishop Auckland.

• Hospices for Adults, Babies, Children & Young People Butterwick Hospice cares for children from birth to adults in its purpose built site in Stockton. Barnard Castle • Outreach Centres We provide outreach services, based in community Hospitals in Barnard Castle, Stanhope and Sedgefield. A66 • Hospice Shops Shops are located in Barnard Castle, Billingham, Bishop Auckland, Cockerton, Darlington, Middlesbrough, Norton, Stockton, Thornaby and Yarm. Our warehouse is based in Eaglescliffe.

5 Butterwick Hospice Brochure A19 NORTH SEA

A1M A179

Sedgefield Bishop Auckland Stillington A689 Billingham Norton A68 Stockton

Middlesbrough

A66 A174

Thornaby Darlington Eaglescliffe

A66M Yarm

A1M

A19

Butterwick Hospice Brochure 6

Mary Butterwick OBE (1924-2015) A Life of faith, love, vision and determination Butterwick Hospice other services to communities across the Durham Dales and Sedgefield. Care was founded by In 2002, Mary’s tireless devotion to Mary Butterwick OBE. the care of the terminally ill earned her an OBE. A year later, Mary was In 1944 aged 19 Mary married John granted the Freedom of the Borough Butterwick and life continued happily of Stockton. Mary, whose strong until 1979 when he died suddenly Christian faith was her constant from cancer. When John was inspiration through good and bad diagnosed at the age of 54 Mary was times, was also a regular visitor to told to go home and try and forget her Hospices right up until her death her husband as there was nothing in September 2015. Mary passed she could do for him. Instead Mary away aged 91 in Butterwick Hospice sat down and planned a house where Stockton. dying people and their families could go to be cared for, with a kind word Today Butterwick Hospice has strong and home-cooked meal. ties with the Butterwick family and Mary’s granddaughter Karen & Soon after Mary decided to sell grandson Stephen along with their her own home and set her sights partners are four of our ambassadors on buying a three storey Victorian (pictured below). semi in Hartburn Lane, Stockton. The John Butterwick Day Centre opened in 1984 but with debts from all the renovations, it took another six months of fundraising before they could apply for and be awarded charity status later that year. Since then the Hospice has moved premises twice, with its current home a purpose built Hospice which opened on 22nd July 1997. As well as the Butterwick Hospice and Butterwick House Children’s Hospice, the site also has a dedicated facility specifically for young people up to 25 years. Butterwick Hospice at Bishop The Butterwick Family Auckland provides day care and

Butterwick Hospice has grown to provide day care, 10 adult Mary’s timeline beds and 6 children beds. A Day Care is opened in Bishop Auckland with outreach centres in Aged 19, Mary Butterwick Hospice New, purpose-built Mary is given an Sedgefield,Stanhope Butterwick House Butterwick marries John opens its doors £1.2m Hospice honorary Master of & Bishop Auckland. Hospice for babies, Hospice Butterwick. for the first time opens next door Science degree at Plus a team of children and young at Bishop in Hartburn Lane, to the University Teesside University. palliative care nurses people celebrates its Auckland Stockton. Hospital of North She is also awarded at home is funded. 21st birthday. celebrate 25 Tees. the Freedom of Mary’s biography years. Stockton. - Every Moment Counts - A Life of Mary Butterwick - is published.

1924 1944 1979 1984 1988 1997 1998 1999 2002 2011 2015 2019 2019 2020

Move to Bishopton Butterwick Hospice Mary Wood is born Road, Stockton, Mary is awarded Care celebrates in Manchester, In 1979 John formerly St Paul’s an OBE for services Mary passes serving the the fourth of five suddenly dies of Convent, to create The children’s to the Hospice away, aged 91, in community for 35 children. cancer, aged 54. an in-patient service. Hospice opens. movement. Butterwick Hospice. years.

Butterwick Hospice Brochure 8 TOWERGATE INSURANCE

Towergate Insurance is proud to be associated with Butterwick House

Please call us on 01325 347200 quoting ‘Butterwick’

At Towergate Insurance, we want you to focus on what’s important – your business. We will provide a local service backed by the negotiating power and presence of one of the UK’s leading insurance intermediaries. Whatever your business, from corner shops to national corporations, we will deliver exceptional value with market leading products and risk solutions. There’s no cost to see how much you may be able to save.

Towergate Insurance, BIB Oakwood House, 82 East Mount Road, Darlington DL11LA

Towergate Insurance is a trading name of Towergate Underwriting Group Limited. Registered in England with company number 4043759. VAT Registration Number: 447284724. Registered Address: Towergate House, Eclipse Park, Sittingbourne Rd, Maidstone, Kent ME14 3EN. Authorised and regulated by the Financial Conduct Authority. Stockton Hospice Butterwick Hospice Care provides holistic palliative and end of life care to the people of Stockton, Sedgefield and the Durham Dales.

We also offer day care services, outpatients, home care services and bereavement counselling. Additionally we provide a range of other services including complementary therapies to improve quality of life. All services are provided free of charge to those in need. Butterwick believes in adding life to days when adding days to life is no longer possible, because every moment counts…

If you would like to speak to someone about the services provided by Butterwick Hospice at Stockton please contact the Hospice on 01642 607742. Counselling Respite Care Day Care

Pain Management & Symptom Control Babies, Children & Young Addults

Physiotherapy

Specialist Support Complementary Therapies

507 1,422 424 1,837 day care Children’s Hospice In Patient Unit relaxation complementary Neurological sessions 1,041 nights 139 therapy of care admissions sessions sessions sessions booked

Source: 2017-2018 Hospice figures

Butterwick Hospice Brochure 10 A4 Page [OUTLINE].pdf 1 03/04/2017 16:41

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Butterwick Hospice at Bishop Auckland provides many services to communities around the Durham Dales and Sedgefield areas including day services, palliative home care, outreach day hospices and services to people suffering from progressive neurological illnesses.

If you would like to speak to someone about the services provided by Butterwick Hospice at Bishop Auckland please contact the Hospice on 01388 603003.

Outreach Centres Homecare

Complementary Daycare Therapies

Specialised Support Counselling Neurological Group

530 complementary 555 566 drop in Homecare 775 1,588 therapy Neurological counselling 5,752 hours home sessions sessions sessions sessions of care visits booked

Source: 2017-2018 Hospice figures Butterwick Hospice Brochure 12

Butterwick House Hospice for Babies, Children and Young Adults Butterwick House was if they need support or to see what fun the children are having when officially opened by they stay. Gary Barlow from Take Butterwick House offers a bright and happy environment where That in 1998 and this children and their families can make the most of every moment. There years is celebrating its are lots of fun things to do such 21st birthday. as playing games, using specialist computers, enjoying arts and crafts 21 years of offering a very warm or using our special hydrotherapy welcome to babies, children, pool. Young people can just chill out, teenagers and young adults with a perhaps in the multi-sensory room life limiting illness and their families. or our sensory garden or for more The children and young people who excitement they can go on trips out come to Butterwick House need on our specially adapted bus. round the clock care – 24 hours a day, seven days a week. Some come for The Sibling Support Group offers the day; many for a short break either fun events and days out for brothers by themselves or with their family. and sisters of young patients to meet each other and feel special. For those young adults between 18 and 25 we have purpose built Family Support provides pre and accommodation designed to give post bereavement support to family independence, with the care team members, carers and friends, and for on hand ready to support when bereaved children’s Kidz group with required. support in the community to schools and businesses. At Butterwick we support the whole family and that includes everyone, For further information about the mums, dads, brothers, sisters, services please contact: grandparents, aunts and uncles are Telephone: 01642 607748 all welcome to come to the Hospice, Email: [email protected]

Butterwick Hospice Brochure 14 LJJ Ltd is the largest independent Mechanical and Electrical Building services Company in the North East of England with their headquarters based in Stockton on Tees and regional offices in Coventry and High Wycombe

Our Expertise embraces the full range of services in commercial and industrial installations including:

 Ventilation  Air Conditioning  Heating  Street Lighting  Power  Pipework Services  Water Services  Public Health  Fire Alarms  Data & Communications  Lighting  Renewables  CCTV  Access control

We provide a local and national service working competitively in all parts of the UK using our co-ordination expertise on Mechanical, Electrical and Plumbing services coupled with our engineering team experience in working to tight schedules.

LJJ Ltd specialise in the design, installation and commissioning of Mechanical and Electrical services in all types of commercial, industrial and Communal housing buildings within the public and private sectors including Hospitals, Care Homes, Student accommodation, Schools, Hotels

Above all we offer a refreshing and enthusiastic team commitment to get the job done on time, to a high standard, all in a client friendly manner.

LJJ LTD Richmond House, 107 Bowesfield Lane, Stockton on Tees, TS18 3HF Telephone: 01642 617517 Facsimile: 01642 617534 email: [email protected] Registration No. 4234695 Family Support

“Breaking Down Barriers” for Hospice UK’s Open Up Hospice Care month Butterwick Counsellor explore their strengths, feelings and behaviours without judgement or Karen says that expectation is really important and having been helped by counsellors she realised how myself, I understand how vital it is’’. important the role of “People can come to our Hospice and be themselves, without fear of a counsellor is, having compromising relationships with family or friends”. had support herself Butterwick Hospice offers various many years ago. She counselling groups at both our said: Bishop Auckland and Stockton sites, for people of all ages - including drop in sessions and children’s groups. “The much needed bereavement support I received a lot of years ago made me want to help others in a For more information on these services, or if you know a similar way. My counsellor really did young carer in need of help, please call our Hospice on either: help to break down barriers for me’’. Stockton (01642 607742) or “Being able to offer a safe and secure They are our ‘Family Supporters’ and are place where people can come to Bishop Auckland (01388 603003) happy to chat with you if you would like New Family Support Service atsomeone to talk to Neonatal Unit, James Cook Hospital A brand new service working in partnership with Butterwick Hospice was launched by Dr Lynne Paterson, Neonatal Nurse Consultant in time for Neonatal Mental Health Awareness week.

Two Butterwick counsellors Hazel Saunders and Sharon Wilson are working with the neonatal unit at For more information about using this service: James Cook Hospital, Middlesbrough to provide support for those feeling Vicky Ford - Neonatal Unit Manager on [email protected] overwhelmed with their experience BothLynne ladiesPaterson are- Neonatal trained Nurse Consultantand experienced on on the neonatal unit and are [email protected] available to parents to chat, providingcounsellors and like nothing more than making support to them and the whole Tel: 01642 854871 family. you feel more comfortable about things. So, if you are feeling aButterwick little Hospice low, Brochure are16 overwhelmed with your experience on the NICU or just feel that you need a listening ear, Hazel and Sharon are there for you.

Why be a Butterwick Corporate Partner? Working in partnership is at the heart of what we do.

These Partnerships provide much needed funds for Butterwick Hospice Care whilst providing excellent PR/brand opportunities and corporate social responsibility awareness for your business. Financial donations, ‘Gift in Kind’ support and employee fundraising make an enormous difference and ensure that Butterwick Hospice Care continues to provide essential care, free of charge, to local people of all ages. Corporate Partners donate a minimum of £5,000.

Ian R. Rennison Managing Director said: “LJJ support Butterwick Corporate Partners BUTTERWICK CORPORATE as it is such a caring receive: PARTNER and considerate local • Annual crystal glass award engraved charitable organisation with company name • High quality, glass framed Corporate that provides selfless Partner Certificate and compassionate • Invitations to corporate events throughout the year • Invitations to two Corporate Luncheon Receptions in May and care to the community November at the greatest time of • Licence to use the Butterwick Corporate Partner logo • Your support is recognised on the Butterwick website which need.“ includes a hyperlink to your company website • Your support is recognised in the Butterwick brochure • New Corporate Partner introduction in the Butterwick brochure

To become a Corporate Partner or for further information please email Patricia at [email protected]

17 Butterwick Hospice Brochure BUTTERWICK CORPORATE PARTNER A huge thank you to our current Corporate Partners.

Butterwick Hospice Brochure 18

Cleveland Cable Proud to Support

Cleveland Cable Company, effectively to supply a full range of Company’s first business premises cable and cable accessories to match on North Road, Middlesbrough, The Keys Yarm and Cable the pace of a modern construction securing a letting to offshore Properties & Investments industry. With Quality Management services company Engie Fabricom are proud Corporate ISO9001 and Environmental ISO14001 as well as a £500,000 residential approvals, we have grown to be conversion of the former Darlington Patrons and supporters of a World Power in Cable Supply. Merchant Credits office at Grange the Butterwick Hospice. Alastair added “We are determined House, Darlington, providing seven With donations in excess to maintain our position as market luxury one and two bedroom leader and ever improve as a apartments. The company continues of £82,000 aided by the business”. to implement its acquisition generosity of local leading programme which focuses on Teesside business brothers The Keys Yarm has also gone maximising value through strategic from strength to strength, investment and proactive asset Alastair Powell, Chairman having recently undergone a management. and Managing Director and fantastic transformation, whilst co-director, Mike Powell. still maintaining the traditional personal touch for which The Keys In over forty years of trading, is renowned. Alastair’s daughter “It’s wonderful Cleveland Cable Company has Vicky, Director of The Keys added “It’s grown from our headquarters in wonderful to be so closely associated to be so closely Middlesbrough into one of the with Butterwick. We do all we can to largest cable distributors in Europe help them. It’s a local charity for local with global supply capabilities. We people doing such wonderful work.” associated with employ 600 people throughout our 10 national and international Cable Properties & Investments Butterwick. We locations including Dubai and is a leading property investor and the Republic of Ireland. As the developer, with over 350 assets held do all we can to industry has developed, we too have across the country. A hands-on developed new ranges and new approach to the portfolio has seen help them.” technology allowing us to keep up the team undertake a number of with an ever evolving market, this recent projects including a £200,000 Alastair Powell, Chairman ensures we work with our customers refurbishment of Cleveland Cable

Butterwick Hospice Brochure 20 New Corporate Partners

relationships forged as a result of our twenty five year history bear testament to the quality of our services. Baxter Personnel truly believe building strong lasting relationships is the only way to do business. Not only do they make a genuine effort to work hand in hand with their candidates and clients but they believe relationships with suppliers Baxter are equally important. Andrew Harrow, Managing Director, Personnel Baxter Personnel Ltd said “I recommend Butterwick Hospice as Contact Details Baxter Personnel services include the sourcing and supply of staff from all a well loved and highly respected Tel: 01325 382626 disciplines and at all levels: temporary charity for companies to support. I www.baxterpersonnel.co.uk to permanent, part-time or full- would suggest visiting the Hospice time, from unskilled to board level to see the difference the doctors, appointments, providing candidates nurses and staff make to people’s to clients throughout the UK. lives. I also have a personal reason for supporting the work of the Hospice Baxter Personnel pride themselves as my father passed away with on their long-established close cancer ten years ago and at that time working relationships with blue- the end of life care provided by the chip clients across multiple sectors. National Health was virtually nil.” The length and durability of these

Billions Europe Ltd is a growing looking corporation that’s investing Billions global business, founded in 2014. millions to grow its manufacturing Contact Details Its offices are in Bowesfield Park in capacity and strengthen its global Stockton On Tees. The company sells competitiveness. Tel: 01642 692750 high-performance LOMON® and Fiona Macleod is the General www.lomonbillions.global BILLIONS® titanium dioxide (TiO2) Manager of Billions Europe Ltd. pigments used to make all kinds of Asked why her company is one of white paint, printing inks, plastics Butterwick Hospice’s corporate and paper. partners, Fiona said, “It truly is a Billions Europe Ltd is a wholly great honour to support Butterwick owned subsidiary of Lomon Hospice and the incredible work its Billions Group, a TiO2 pigment dedicated care teams do for children manufacturing company based in and adults suffering life limiting China. Lomon Billions is one of the illnesses, and for their families, every world’s biggest producers of TiO2 day.” pigments. It’s a dynamic forward-

21 Butterwick Hospice Brochure No. 1 UK Distributor for Tennant

GT Cleaning Contact Details GT Cleaning Machines was offer their customers the highest Tel: 0191 377 1377 established in 1981 with headquarters product quality, unbeatable value in Bowburn, County Durham with a for money and the customer service www.gtcleaningmachines.co.uk second base in Glasgow. excellence that comes from being a local and independent machine The Company is the exclusive provider. distributor of Tennant cleaning machines for the north of England Tom Lucy, Sales Director said “As and Scotland, and is Tennant‘s soon as we were contacted and number one UK partner. we learned about the amazing organisation that Butterwick is, we Working with their partner were more than happy to help out manufacturer, GT Cleaning Machines where we could” is uniquely positioned to be able to

Redworth Hall is a stunning 17th Butterwick Hospice as being a Redworth Hall century Jacobean Manor House hospitality business, we are all about Contact Details situated in the blissful tranquility people and the sad fact is that many of its own 26 acres of landscaped people will have need of their help Tel: 01388 770 600 grounds in Redworth, Newton and support at some time. With www.thecairncollection.co.uk/ hotels/the-redworth-hall/ Aycliffe. Part of The Cairn Collection, 130 staff there is always at least one our signature four-star hotel is home of our team who has a relative or to 143 bedrooms, with the newly friend who is having severe health refurbished Spa, Retreat fitness and challenges. We realise the crucial beauty rooms as well as a number part that Butterwick and others of function rooms hosting up to play in supporting them and their 250 guests, making it the perfect friends and relatives and we think destination for business or pleasure. it’s important to support such an organisation.” Vince Johnson, General Manager said “Redworth Hall Hotel supports

Butterwick Hospice Brochure 22 Why be a Butterwick Corporate Supporter

in increased visibility for your Corporate Supporter not only Becoming company, good public relations ticks your Corporate Social a Corporate and brand awareness. Being a Responsibility box, but it can Corporate Supporter also gives encourage staff engagement Supporter offers a your business the opportunity and your support allows us to mutually beneficial to make a difference and give “Make every moment count for something back to the local our patients” community. partnership for you A minimum donation of £1000 and Butterwick Butterwick Hospice Care and per year is required to become a Corporate Supporters working Corporate Supporter. This can be Hospice Care. in partnership are vital for the paid in monthly instalments of We can achieve more together continued delivery of our care £85. with your support resulting and support services. Being a

Stephen Gosnay BUTTERWICK CORPORATE Corporate Supporters SUPPORTER Newton Press said: receive: “We think the • Framed certificate Butterwick Hospice is • Invitations to corporate events throughout the year, which include Breakfast Meetings absolutely amazing. • Licence to use the Butterwick Corporate Supporter logo The work they do and • Your support is recognised on the Buterwick website • Your support is recognised in the Buterwick brochure the staff are all simply

To become a Corporate Supporter or for further information please brilliant and that’s why email Patricia at [email protected] we choose to support.”

23 Butterwick Hospice Brochure BUTTERWICK CORPORATE SUPPORTER A huge thank you to our current Corporate Supporters.

The number of people relying on computers is Choosing the right computer repair shop is important. continuing to increase. Computers are being used All the staff at A-Byte Computer Solutions are well qualified in their professional capacity. for ever more important tasks such as: online banking, ordering groceries and booking holidays. A-Byte’s customers have said they are a great benefit for their business. They were able to access a full range Ensuring your computer remains fast and secure is of their services and also said it was an easy, proactive more important than ever. The best ways to achieve implementation of services across their whole business. this are: This year A-Byte Computer Solutions celebrates it’s 7th year in Bishop Auckland and the wider community. As much as you may laugh, turn it off and on again!!! This often fixes a variety of issues. A-Byte Computer Solutions specialises in providing the Always install the important security updates for right solutions for the customer. Customers know that your software. they can trust and rely on A-Byte for the IT support they Ensure you have Anti-virus installed. need. They are open 6 days a week, Monday—Friday 9am to 5pm and on a Saturday 10am to 4pm. Always keep an up to date copy of your important data in a secure location. For more information on what they do, give them a call Be wary of downloading/installing free software. on 01388 330985 There are some good free programs, however most are free for a reason. Visit their website www.abytecomputers.co.uk

These are just some of the ways of how to make sure Visit their social media - your computer stays in great overall condition. Facebook: /AByteComputers Twitter: @AByteComputers Andy of A-Byte Computer Solutions says ‘If these general quick fixes don’t work for you, the best option Email them for more information on getting the right IT will be to take it into a computer repair shop’. support on: [email protected]

Interested in becoming a Corporate Partner or Supporter? Contact [email protected] for more information or telephone 01642 628934.

Butterwick Hospice Brochure 24 Local relationship banking Proud to support Butterwick Hospice Care At Handelsbanken relationship banking still lives up to its name. You deal with At Handelsbanken relationship banking still lives up to its name. You deal with people you know by name and decisions are made locally by us at the branch. Our people you know by name and decisions are made locally by us at the branch. Our simple aim is to provide the best possible service to our customers. simple aim is to provide the best possible service to our customers.

Stockton-on-Tees branch Darlington branch Stockton-on-Tees branch Darlington branch David Filby Tom Ramshaw David Filby Tom Ramshaw Tel: 01642 614843 Tel: 01325 358507 Tel: 01642 614843 Tel: 01325 358507 email: [email protected] email: [email protected] email: [email protected] email: [email protected] handelsbanken.co.uk/stocktonontees handelsbanken.co.uk/darlington handelsbanken.co.uk/stocktonontees handelsbanken.co.uk/darlington Middlesbrough branch Northallerton branch Middlesbrough branch Northallerton branch John Martinson David Thompson John Martinson David Thompson Tel: 01642 242399 Tel: 01609 761046 Tel: 01642 242399 Tel: 01609 761046 email: [email protected] email: [email protected] email: [email protected] email: [email protected] handelsbanken.co.uk/middlesbrough handelsbanken.co.uk/northallerton handelsbanken.co.uk/middlesbrough handelsbanken.co.uk/northallerton

handelsbanken.co.uk handelsbanken.co.uk

Handelsbanken is the trading name of Svenska Handelsbanken AB (publ). Registered Office: Svenska Handelsbanken AB (publ), 3 Thomas More Square, HandelsbankenLondon, E1W 1WY. is the Registered trading name in England of Svenska and Wales Handelsbanken No, BR 000589. AB (publ). Incorporated Registered in Sweden Office: withSvenska limited Handelsbanken liability. Registered AB (publ), in Sweden 3 Thomas No, 502007-7862. More Square, London,Head Office E1W in 1WY. Stockholm. Registered Authorised in England by the and Swedish Wales No,Financial BR 000589. Supervisory Incorporated Authority in (Finansinspektionen) Sweden with limited and liability. the PrudentialRegistered Regulation in Sweden Authority No, 502007-7862. and subject Headto limited Office regulation in Stockholm. by the FinancialAuthorised Conduct by the AuthoritySwedish andFinancial Prudential Supervisory Regulation Authority Authority. (Finansinspektionen) Details about the and extent the Prudentialof our authorisation Regulation andAuthority regulation and bysubject the to limited regulation byPrudential the Financial Regulation Conduct Authority, Authority and and regulation Prudential by Regulation the Financial Authority. Conduct Details Authority about are the available extent offrom our us authorisation on request. and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request.

2286_RY_LRB_A5_Advert_Stockton-On-Tees.indd 1 16/03/2018 15:17:44 2286_RY_LRB_A5_Advert_Stockton-On-Tees.indd 1 16/03/2018 15:17:44 Butterwick Golf Day Rockliffe Hall, Hurworth on Tees - Thursday 5th September 2019

The Butterwick Golf Classic is in its 11th year and will take place at the prestigious Rockliffe Hall on Thursday 5th September 2019.

With one of Europe’s longest and most demanding golf courses, playing at Rockliffe is an exhilarating day out. Set on the banks of the River Tees the course features lakes, wetland, woodland and plenty of sand to add to the experience, ensuring a great day’s golf.

25 teams will compete to win the Butterwick Cup, playing to a Stableford format with a shot gun start.

The ‘Hole in One’ car prize is valued at over £20,000 and is sponsored by Towergate Insurance. Registration takes place from 11am, brunch is served at 12 noon followed by a shot gun start at 1pm. In the evening Sponsored by: dinner is served at 7pm.

To enter a team of four players costs £400 which includes a challenging round of 18 holes, brunch, refreshments and evening dinner.

To enter a team, please ring 01642 628930 or email [email protected]

Butterwick Hospice Brochure 26 “Judges Hotel is proud to support the work of Butterwick and is a valued Corporate Partner of the Hospice”

Judges at Kirklevington Hall, Kirklevington, Yarm, TS15 9LW Tel: 01642 789000 Email: [email protected]

Butterwick Golf Trophy 2019 Sponsored by

• 4 Ball Better Ball Stableford Tournament (Teams of Two) • Played Friday 12th July at Wynyard Golf Club – Tee Off Times 12:30-1:30 • Longest Drive and Nearest The Pin competitions • Registration with handicap details to be received by Friday 28th June • 3 Course Meal and Presentation • Trophy and prizes sponsored by Document Solutions UK Ltd • Entry costs £70 per team of two with all proceeds donated to Butterwick For information about this tournament please contact: Lee Allinson on 01642 533401 or email [email protected] Registered Charity number 1044816 Back the Butterwick Butterwick Hospice receives funding from the NHS which equates to 29% of the Charity’s total income in the year. The majority of funds are raised by fundraising activities, the securing of grants, donations, legacies and the operations of the subsidiary companies such as their shops and lottery. We need your help to “Back Butterwick” and there are many ways in which you can help.

G BUTT KIN ER C W A I B C K M ’

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K I ’ M C tteric I e B Hospice r W A R CK TE IN G BUT Ways to support us

Volunteer Make a donation Take part in a Hospice event

Contact us to join in on 01642 628930 Donate goods to or take a look sell in shops at our website Fundraise www.butterwick.

Instruction to your Bank or Building Society to pay How it works by Direct Debit There are 20 cash prizes every week, selected at random, org.uk by computer, from all of our paid members. Please complete this section The prizes for the numbers drawn each week include: If you would like to pay by Direct Debit ★ 1st Prize £1,500 Name(s) of Account Holder(s) ★ 2nd Prize £125 ★ 3rd Prize £75 Bank/Building Society Account No. Branch Sort Code ★ 4th Prize £50 Hospice Lottery Name and full postal address of your Bank or Building Society ★ 5th Prize £25 To the manager ...... Bank/Building Society ★ Plus 15 prizes of £10 each Address: ...... The results of each draw will be advertised in our Butterwick ...... Postcode: ...... Shops and on our website www.butterwick.org.uk

Service User Number Please tick the appropriate box £1,925 worth of prizes every week!

2 7 7 8 9 0 £4.34 Monthly Instruction to your Bank or Building Society Plus a bonus draw at Christmas with a first Please pay DDPay Ltd re Butterwick Hospice Lottery Direct Debits, from the account detailed in £13 every 13 weeks prize of £2,500 which all paid up this instruction subject to the safeguards assured by the Direct Debit Guarantee. members are entered into. £26 every 26 weeks I understand that this instruction may remain with Enter weekly DDPay Ltd re Butterwick Hospice Lottery and if so, Prizes are posted out. details will be passed electronically to my Bank/ £52 every 52 weeks No need to claim. No weekly forms to complete. Building Society. Enter Great Players must be 16 or over. Signature: lottery All profits to Butterwick Hospice Care...... Weekly Prize Fund Date: £1 North Run £1,925special To join now or for more information please contact: per Banks and Building Societies may NOT accept Direct Debit instructions for Plus £2,500 some types of account Lotteries Office, Butterwick Hospice, Middlefield Road, ticket This Guarantee should be detached and retained by the payer Stockton-on-Tees, TS19 8XN Tel: 01642 628932 or email draw in December The Direct Debit Guarantee [email protected] • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. Registered with the Gambling Commission • If there are any changes to the amount, date or frequency of your Direct Debit, DDPay Ltd re Registered Charity No. 1044816 Butterwick Hospice Lottery will: Plan your fundraising Promoter and Manager: Mrs Dawn Watson Gift in your Will • Notify you 10 working days in advance of your account being debited, or as otherwise agreed. If you request DDPay Ltd re Butterwick Hospice Lottery to collect a payment, confirmation of theamount and date will be given to you at the time of the request. • If an error is made in the payment of your Direct Debit, by DDPay Ltd re Butterwick Hospice Lottery or your bank or building society, you are entitled to a full and immediate refund of event the amount paid from your bank or building society. Supporting Your Local Hospice • If you receive a refund you are not entitled to, you must pay it back when DDPay Ltd re Call 01642 628932 for a copy of Butterwick Lottery’s Terms and Butterwick Hospice Lottery asks you to. Conditions. Please gamble responsibly. For details contact 01642 628932 • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Visit www.gambleaware.co.uk Written confirmation may be required. Please also notify us. Visit our website www.butterwick.org.uk Butterwick Hospice Brochure 28 ProudProud to to Support Support Butterwick Hospice Care CORPORATE SUPPORTER 2019

Independent Advice | Protection | Savings & Investments | Pensions

We are proud to have been a Corporate Supporter of Butterwick Hospice Care since 2014. We operate predominantly in the North East of England and have built up an excellent reputation for offering high quality independent financial advice with a friendly professional service.

Our services cover all aspects of financial advice and we use our expertise to find a tailored solution for each and every client. Whatever your stage in life, we will assist you in creating a comprehensive financial plan to help you and your family achieve all of your financial goals. t: 01740 617262 | e: [email protected] | w: www.greenhillwealth.co.uk Greenhill Wealth Management Ltd is Authorised and Regulated by the Financial Conduct Authority. Financial Services Register Number 624574. In memory of your Loved one

Tree Planting receive the highest quality of loving care when they need us most. Planting a tree is a lasting way to remember a loved one or a special We can supply you with all your need, occasion. from a full Celebratory Party Pack, to a few personalised gift envelopes, Every year we help people to so however big or small your plant trees at Butterwick Wood in celebration, we can help. Newham Grange Park to mark a special occasion or to remember a Light Up a Life loved one. At Christmas we offer you a very There is a small charge to plant a tree special way to remember and of £25 which covers the cost of the celebrate the life of a loved one by tree and includes a donation to the sponsoring a twinkling light on our work of the Hospice. special ‘Light Up a Life Tree’ which will shine throughout the festive In Lieu of Celebratory Gifts season. You can remember anyone When celebrating a milestone who was special to you, who lit up birthday, anniversary or retirement your life, or was an inspiration. why not ask your guests to make You can find out more information a special celebratory donation to on any of these memorials by Butterwick Hospice to mark your contacting the fundraising office special occasion? That way, your in Stockton on 01642 628930 celebration will leave a lasting gift or email: to our patients, ensuring that they [email protected] ‘Make a will’ month

By drawing up a Will you gain peace Butterwick Hospice of mind by knowing that you have provided properly for your loved ones Wills months offer in the future. peace of mind for Once you have provided for your loved ones, you may wish to consider you and your loved leaving a gift to Butterwick Hospice Care, but you are under no obligation one. to do so by taking part in our Wills month. However even the smallest During February and September of gifts would benefit our patients each year Butterwick Hospice Care and ensure the Hospice continues to works in partnership with several provide the very best of care. reputable local solicitors, who freely For further information please give their time and expertise to help contact Fundraising on people make or amend a Will. 01642 628930 or take a look All we ask is the participants make at our web page: a donation of £95 for a single Will or www.butterwick.org.ukwillsmonth £125 for a pair of matching Wills. If you are a business who would Dying intestate (without a Will) like to take part in this scheme means your wishes may not be please contact us. carried out by those who have to deal with your affairs during a very distressing time.

Butterwick Hospice Brochure 30 WELCOME TO MAP GROUP (UK)

MAP Group (UK) is one of the leading independent providers of professional technology services to the UK communications sector, including network operators, service providers, equipment vendors, utility providers, government and public bodies and private enterprises.

MAP Group (UK) employ over 1000 highly skilled engineers providing a wide range of knowledge and technical expertise, operating across the UK from 18 regional offices and visiting over 7000 business and residential customer premises a day.

We provide a wide range of services which include:

- Network Planning and Design - Site Surveys - Network Equipment and Commissioning of Business and Residential Communication Services - Network Construction - Cabling Solutions – Structured Cabling and Optical Networks - Maintenance and Repair - Testing Solutions - Audio Visual Solutions - Supply and Implementation of Complete Mechanical and Electrical Systems - Technical Training - LED Lighting Design, Supply and Installation

We are committed to improving our customer’s business performance, creating long term relationships and focusing on quality and execution excellence. Our success is achieved through continuous improvement and commitment to meeting our customer’s needs and helping them to achieve their goals.

3 George Stephenson Court E: [email protected] Off Westland Way Preston Farm T: 01642 884004 Stockton-on-Tees TS18 3TG L i f W: www.mapgroupuk.com Challenge Events Contact [email protected] for more information about taking part in a challenge event. 10K Obstacle Course, Hamsterley Forest

Butterwick Hospice held a 10k Obstacle Course on Sunday 10th March 2019 at Hamsterley Forest. It was a chance to work as a team, to tackle the terrain, clambering through tyres, carrying logs and weaving through obstacles! This was the first time we held this event and what a fantastic success it was! The atmosphere was fantastic and people did a wonderful job in raising money for Butterwick Hospice for their challenge event. The event was just £10 per person which included a medal and certificate for each runner.With nearly 500 runners Butterwick was overwhelmed with how well everyone did at raising those vital funds. We would also like to thank Swift Timber Homes Ltd for sponsoring this event. Arctic Challenge, 23-30 March 2019

In March 2019 we had an intrepid group of adventurers set out on the ultimate survival challenge set 150km south of the Arctic Circle. During the week long challenge the daring team were taught how to survive in the extreme temperatures as low as -30, build shelter and snow holes to sleep in, and learnt how to make fire and forage for food. The group made up of Lyndsey, Matt, Peter, Paul, Ros, Bree and Ralph also took part in activities such as snow shoeing, husky sledding, snowmobiling, ice fishing and cross country skiing. Lyndsey said “ It was an amazing experience, really challenging at times but so rewarding. It’s incredible that together we were able to raise a significant amount to support the work of Butterwick. If interested in taking part in this challenge in January 2020 please contact fundraising on 01642 628930

Dates of future events: Coledale 10 Peak Challenge, Lake District 31 August 2019. 7-9 hours, £35 sign up and £100 minimum sponsorship. Includes T-shirt.

Butterwick Hospice Brochure 32 Gallery

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KEY 1. Jane Armitage & Paul Frost, Corporate Reception at Judges Hotel 2. Celebrating World Nurses Day 3. Corporate Reception at Redworth Hall 4. Rosedene Nurseries, Corporate Supporters 3 4 5. Butterwick Ball 6. Paul Walker Cone Challenge 7. Volunteers - Hilary Plummer & Barbara Smith 8. Police visit the children’s party 9. Middlesbrough Football Club Christmas visit

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33 Butterwick Hospice Brochure 10 11

KEY 10. Corporate Supporters at Rudby Hall 11. Backing The Butterwick, Mary’s daughter Julia Ward & granddaughter Karen Holder 12. Newton Press, Corporate Supporters 13. Butterwick Bike Ride 12 13 14. Butterwick DIY SOS, opening a new office at Bishop Auckland 15. Anne Cooling & Steph McGovern at Judges Corporate Reception 16. Debbie Jones & Vicky Powell, Cleveland Cable 17. Childrens Unit remembering 100th Anniversary of Armistice Day

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Butterwick Hospice Brochure 34 Solutions Driven Engineering

As a leading provider of integrated welding and engineering services, we have over 35 years’ experience in delivering bespoke solutions to solve complex industry challenges. Offering an in-house full turnkey service, we deliver the following: • Project Management • Materials Management • Fabrication Services • Welding Engineering • CNC Machining • Inspection and Testing

Oil and Gas Petrochemical Valves Rail Marine Nuclear Power QA Weld Tech Ltd and Pumps Generation Bowes Road Riverside Park Industrial Estate Middlesbrough TS2 1LU Proud supporter of Butterwick Hospice Care +44 (0)1642 222831 +44 (0)1642 242003 [email protected] www.qaweldtech.com U U2

CRATHORNE HALL HOTEL YARM, NORTH YORKSHIRE

Beyond Business �

Escape to Crathorne Hall for your meetings, inspiring delegates with the very latest technology, delicious food, drink and excellent service.

Whether you are looking for team-building sessions or an exclusive meeting with dinner and overnight stay, escape the office and try something new at Crathorne Hall, a beautiful country house hotel with dramatic views of the Yorkshire countryside to impress and a variety of meeting spaces.

Day delegate packages from £30 per delegate Residential packages from £134 per delegate Exclusive use packages from £155 per delegate

01642 700398 [email protected] handpickedhotels.co.uk HOTELS

BUILT FOR PLEASURE Join Butterwick Hospice Lottery

All profits from The results of each draw are To arrange please telephone advertised in our Butterwick shops the Lottery Office on 01642 628932. and on our website www.butterwick. Butterwick Lottery • By post - pay by cheque or postal org.uk go towards our order quarterly £13, twice yearly £26 How Do I Join? or annually £52. Cheques should hospices which serve Joining Butterwick Lottery is Easy be made payable to Butterwick your community. • No weekly forms - just one Lottery and posted to the Lottery Office. Every member’s £1 application • Must be aged over 16 years of age Butterwick Hospice Lottery Limited, payment each week • Convenient payment options Fundraising and Finance Office, • We check your numbers and Butterwick Hospice Care, Middlefield counts and we are post out winnings automatically Road, Stockton-on-Tees, TS19 8XN. grateful for their • It’s hassle-free • You can have as many entries as continued support you want at just £1 per week each and loyalty. We offer you 3 easy ways to pay and play: Membership of Butterwick Lottery • Pay your lottery membership only therefore plays a vital part in enabling by debit/credit card (NB: there may us to care for the people of your local be a charge from your credit card community; perhaps your family, issuer 01642 628932. friends, colleagues or neighbours. • Through your bank/building A weekly subscription of £1 to the society - by Direct Debit monthly, Lottery is a significant contribution quarterly, twice-yearly or to our income. Become part of annually. Butterwick and make sure your local £1 Hospice continues to offer the very best in loving care to children and per adults in need. There are 20 cash prizes every week, Weekly Prize Fundticket selected at random, by computer from all of our paid members. The weekly prizes include:- £1,925 • 1st £1500 • 2nd £125 Plus £2,500 special • 3rd £75 • 4th £50 draw in December • 5th £25

Butterwick Hospice Brochure 36 UNDAY CARVERY S Indulge in our delicious Sunday Carvery served in the Havelock Restaurant. The selection ofmouth- watering dishes suit all tastes with a variety of hot and cold starters, soups, the very best cuts of well cooked meats and a true feast of fabulous desserts. Served from 12.30pm - 2.30pm. It is highly recommended to reserve a table to avoid disappointment Main course only - £10.95 per person 2-courses - £14.95 per person 3-courses - £18.95 per person

LACKWELL’S TRADITIONAL AFTERNOON TEA B£14.95 per person Enjoy the British custom of high tea complete with delicate cakes, finger sandwiches and fluffy scones with real cream and jam. • Smoked salmon, cream cheese & celery, cheddar cheese & chutney and ham, tomato & basil mayonnaise finger sandwiches • Plain, sultana and cherry & almond mini scones with jam and cream • Crème brulee macaroon, passionfruit cheesecake, raspberry & white chocolate eclair and chocolate delice • Selection of regular or herbal teas or a pot of freshly brewed coffee

Blackwell Grange Hotel, Blackwell Grange, Grange Road, Darlington, DL3 8QH Tel: 0330 102 7238 Email: [email protected] www.blackwellgrangehotel.com Events Calendar

JUNE 2019 Sunday 23rd Summer Fayre Butterwick Hospice, Stockton Sunday 30th Car Boot Sale Bishop Auckland College JULY 2019 Monday 1st Curry & Quiz Le Raaj, Sedgefield Thursday 4th Corporate Breakfast Meeting Rudby Hall - 8.30-10am Sunday 7th Skydive Skydive Academy, Peterlee Monday 8th Chinese Quiz Night Panda Panda, Bishop Auckland Saturday 27th Food Festival Preston Park, Stockton Sunday 28th Car Boot Sale Bishop Auckland College AUGUST 2019 Sunday 25th Car Boot Sale Bishop Auckland College SEPTEMBER 2019 Thursday 5th Golf Day Rockliffe Hall - All day £400 Team x4 Sunday 8th Great North Run Newcastle - £56 Saturday 21st Moonlight Ribbon Walk Auckland Castle, Bishop Auckland Sunday 29th Car Boot Sale Bishop Auckland College OCTOBER 2019 Sunday 6th Big Butterwick Bike Ride Elm Tree Social Club, Stockton Thursday 17th Breakfast Meeting Rudby Hall - 8.30-10am Sunday 27th Car Boot Sale NOVEMBER 2019 Friday 8th Corporate Lunch Reception Redworth Hall - 11am-2pm Saturday 16th Butterwick Ball Hardwick Hall, Sedgefield Sunday 24th Christmas Fayre Butterwick Hospice, Stockton DECEMBER 2019 Sunday 1st Santa Run Hardwick Country Park, Sedgefield Friday 6th Corporate Breakfast Meeting Judges Hotel, Kirklevington Sunday 15th Light Up A Life service Butterwick Hospice, Stockton Sunday 15th Light Up A Life service Butterwick Hospice, Bishop Auckland Sunday 29th New Year Quiz Harland Place, Stockton JANUARY 2020 Saturday 25th Burns Night Billingham Synthonia Club

Butterwick Hospice Brochure 38 Thank you to all of the companies who have sponsored adverts, we would not have been able to produce this brochure without their support.

Butterwick Hospice Care, Butterwick Hospice Care, Middlesfield Road, Stockton-on-Tees,TS19 8XN Woodhouse Lane, Bishop Auckland, DL14 6JU Tel: 01642 628930 Tel: 01388 660644

...because every moment counts

@ButterwickHospice @ButterwickHos butterwickhosp1 ButterwickHospice www.butterwick.org.uk

Special thanks to Brian Swales and Sue Tyerman for brochure photographs - www.bswalesphotography.co.uk Aerial photos of Stockton Dan Maine www.djm-aerial.com • Aerial photos of Bishop Auckland Allan Mc Phail www.helidragon.com If and when the time is right please consider leaving a gift in your will to Butterwick Hospice Care.

Registered charity number: 1044816