PRELIMINARY PROGRAM AArrcchhiivviinngg 2011 May 16–19, 2011 ,

General Co-chairs: Wayne Metcalfe, FamilySearch Kate Zwaard, US Government Printing Office

www.imaging.org/ist/conferences/archiving . n a n n i r G e n n a z u S : o t o h P

In cooperation with AIC The American Institute for Conservation of Historic & Artistic Works ALA ALCTS American Library Association-Association for Library Collections & Technical Services Sponsored by CNI Coalition for Networked Information Society for Imaging Science and Technology DLF Digital Library Federation IOP/Printing and Graphic Sciences Group ISCC Inter-Society Color Council

IS&T MCN Museum Computer Network RPS Royal Photographic Society/Imaging Science Group imaging.org SAA Society of American Archivists May 16-19 • Salt Lake City, Utah

Table of Contents Conference Overview ...... 1 IS&T thanks Conference At-a-Glance ...... 1 Venue ...... 2 FamilySearch Accommodation Information ...... 2 and Special Events ...... 3 Tessella Inc. Behind-the-Scenes Tours ...... 4 Short Course Program ...... 6 for their support of Short Courses At-a-Glance ...... 7 Archiving 2011. Technical Program ...... 15 Conference Registration ...... back cover

Conference Committee

General Chairs Mogens Koch, The Royal Danish Steering Committee Wayne Metcalfe, FamilySearch Academy of Fine Arts Robert Buckley, University of Kate Zwaard, US Government Peter Krogh, American Society of Rochester/NewMarket Imaging Printing Office Media Photographers Franziska Frey, Rochester Institute Erik Landsberg, Musuem of of Technology Program Chairs Modern Art Suzanne E. Grinnan, IS&T Larry N. Telford, FamilySearch Cal Lee, Univ. of North Carolina, Wayne Metcalfe, FamilySearch Jonas Palm, National Archives Chapel Hill Simon Tanner, King’s College Sweden Sharon Leon, George Mason Univ. Astrid Verheusen, Koninklijke Short Course Chair Volker Märgner, Technische Bibliotheek Chris Erickson, Universität Braunschweig Kate Zwaard, US Government University Kathleen Murray, Univ. of North Printing Office Texas Technical Program Committee Osmo Palonen, Mikkeli Univ. of Stephen Abrams, Univ. of Applied Sciences IS&T Conference Organization California Meg Phillips, National Archives Alan Hodgson, (3M Security Priscilla Caplan, Florida Center and Records Administration Printing & Systems Ltd.), for Library Automation Mike Smorul, Univ. of Maryland Conference Vice President John Chapman, OCLC Inc. Michael Stelmach, Library of Suzanne E. Grinnan, Executive Stepanie Christensen, National Congress Director Anthropological Archives David Walls, US Government Diana Gonzalez, Conference Smithsonian Institute Printing Office Program Manager Robin Dale, LYRASIS Barry Wheeler, Library of Maria Esteva, University of Texas Congress Scott Geffert, Center for Digital Dietmar Wueller, Image Imaging Engineering Emily Gore, Clemson Univ. Rebecca Guenther,

©2011 Society for Imaging Science and Technology (IS&T). Archiving 2011

Conference Overview/Highlights

Archiving 2011’s location of Salt Lake City—arguably the capital of the world— provides a unique opportunity for participants to learn from peers about effective digital archiving approaches, workflows, processes, and solutions to the challenges cultural heritage institutions are facing, while exploring a beautiful part of the US, one that contains a treasure trove of ancestral history. We’ve worked diligently with our Conference Commit - tee to put together a technically rich meeting that balances an exciting papers program with fun and interesting networking events.

Highlights include: • 12 short courses, including 10 that have never been taught before at archiving (see page 6) • 3 keynotes, 33 oral, and 20 interactive technical papers (see page 15) • A Conference Dinner at This is the Place Heritage Park (see page 3) • Four fascinating behind-the-scene tours (see page 4) • A special post-conference reception and performance by the (see page 3) • A special post-conference opportunity to do some personal family history research (see page 3)

We hope you will join us for this exciting week and look forward to seeing you in May!

—Wayne Metcalfe and Kate Zwaard, General Co-chairs

Conference At-a-Glance All technical sessions will take place at the Salt Lake City Marriott Downtown.

Registration Hours Mon., May 16, 7:00 AM – 5:30 PM Wed., May 18, 8:00 AM – 5:00 PM Tues., May 17, 7:15 AM – 5:30 PM Thurs., May 19, 8:00 – 11:15 AM

Monday, May 16 • Conference Dinner at This is the Place • Short Course Program (see p. 6) Heritage Park (see p. 3) • Welcome Reception Thursday, May 19 Tuesday, May 17 • Keynote by Michael Wash, Deputy CIO • Keynote by David Ferriero, 10th US Department of Transportation, fol - Archivist of United States, National lowed by the Technical Papers program, Archives, followed by the Technical which ends around noon Papers program • Behind-the-Scenes Tours (see p. 4) • Free evening to enjoy Salt Lake City • Memorial Building Reception and Mormon Tabernacle Choir Wednesday, May 18 Concert (see p. 3) • Archiving 2011 Products Exhibit • Keynote by Jay Verkler, President & Friday, May 20 CEO, FamilySearch, followed by the • Genealogical Research Class at Family Technical Papers program History Library (see p. 3) • Interactive Paper Session 1 May 16-19 • Salt Lake City, Utah

Venue: Salt Lake City Link to Area Information • For more information and area maps, visit Located in the great basin of the West - www.visitsaltlake.com/visit ern US—at an altitude of 4200 ft • For a map of the conference venue, visit the (1280 m)—Salt Lake City sits in a bowl Archiving Conference web page. atop the Wasatch and Oquirrh moun - tain ranges and commands a breathtak - ing vista . In May, spring skiing at near - Salt Lake City has a culturally diverse by resorts should still be available to population, which translates into many those inclined to partake. fine restaurants offering a wide variety of cuisines. Other area attractions in - Because the city is home to the largest clude the Great Salt Lake, a land- genealogical library in the world locked remnant of an ancient sea and (FamilySearch’s ), the largest salt lake in the western archiving-related activities are a promi - hemisphere, and many US National nant feature of the area. Parks, which are within a day’s drive. Accommodations and Transportation

CONFERENCE HOTEL by 6:00 pm local time, day of arrival to Salt Lake City Marriott Downtown receive the full refund deposit. Be sure to www.marriott.com/hotels/travel/ obtain a cancellation number. slcut-salt-lake-city-marriott-downtown • Please advise the hotel of any change in 75 South West Temple date or plan by calling 800/228-9290. Salt Lake City, Utah 84101 801/531-0800 Please Note: There are two Marriotts in the heart of Salt Lake City. Be sure to make • $129 (single/double) + $12.72% state your reservations at the “Salt Lake City and local taxes Marriott Downtown.” • Rate includes complimentary internet in sleeping room and is available May 15- TRANSPORTATION NOTES 21, plus 3 days prior to and 3 days af - • The Marriot Downtown is located 6 miles ter, on a space available basis. from Salt Lake City International Airport • The hotel is a non-smoking facility. (SLC). • Check in: 3:00 pm Check out: noon • SLC has non-stop service from many US Early arrivals will be accommodated as cities, and to/from every day but soon as possible. Tuesday and Thursday. • Reservation deadline: April 24, 2011 • From the airport, Express Shuttle pro - vides service to the hotel for $8.00 To receive the discounted rate: (one-way). They are located at the • Call 1-800/228-9290 and note that you “Ground Transportation Desk" in the are with the Archiving 2011 Conference baggage claim area of both terminals OR at SLC. They can be reached at 800/ • Go to www.marriott.com/hotels/travel/ 397-0773 or online at slcut-salt-lake-city-marriott-downtown and www.expressshuttleutah.com. put arcarca in the Group Code field. • Taxis are also available for approxi - • Notice of cancellation must be given mately $25 one way.

2 Archiving 2011

Special Events

PLEASE NOTE: While all of these events are included in your conference registration fee, they require a committment when you register.

Wednesday, May 18, 2011 . n

Conference Dinner at a n n i This is the Place Heritage Park r G e n

sponsored by Tessella Inc. n a z u S : o t o

The West…just as it was! Join us for h P dinner at Utah’s premier “living history” The enchanting lobby of the Joseph Smith attraction. The 450-acre park offers Memorial Building. visitors a look at 19th century frontier life. Depending on timing, attendees may be able to explore the park a bit Friday, May 20, 2011 before sitting down to a hearty and festive dinner of traditional frontier fare , featuring BBQ ribs and strawberry “Where do I Begin” shortcake. Genealogical Research Class at Family History Library

The desire to learn "where we came Thursday, May 19, 2011 from" intrigues many of us. While not a formal part of the program, we are pleased to offer Archiving 2011 Thursday Reception and participants the opportunity to sign up Mormon Tabernacle Choir Concert for a two-hour class on fundamental sponsored by FamilySearch genealogical research principles and tools. Join the expert Family History Attendees and guests are invited to a Library staff on Friday morning to learn reception in the Empire Room of the where to start your family history quest, historic Joseph Smith Memorial Build - then spend the rest of the day learning ing, followed by an exclusive concert more about where you came from. for Archiving 2011 in the renowned Tabernacle on . Don’t miss this unique opportunity to mingle Make your plans early and save! then hear the world-famous Mormon Tabernacle Choir, which was recently Early Conference and Short Course inducted into the National Radio Hall of Registration Fees Fame and was awarded the (the US’s highest honor Available until April 17th for artistic excellence) by Pres. G.W. Bush. 3 May 16-19 • Salt Lake City, Utah

Behind-the-Scenes Cultural Institution Tours Thursday, May 19, 2011

Archiving 2011 is pleased to announce Utah State Archives and the that the following institutions have Sorenson Molecular Genealogy Foundation agreed to open their doors for the very popular Behind-the-Scenes Tours on the The Utah State Archives and Records afternoon of May 19th. The length of Service manages records created by each tour varies; exact times will be an - state and local governmental entities in nounced approximately one month be - Utah, and provides access to historical fore the conference (see box on page 5 government records that are in the per - for details). All tours will end in time for manent collection. The tour includes the you to participate in the Thursday microfilm and digital production opera - Evening Reception and Tabernacle tions; the robotic, climate-controlled, Choir event (see page 3). Please note high-density storage area for paper that tranportation, as needed, is provid - records; and the research room. ed for all the tours. The Sorenson Molecular Genealogy Foundation (SMGF) is a non-profit re - University of Utah J. Willard Marriott Library search organization that has created the Digital Technologies Equipment and Facilities world’s largest repository of correlated genetic and genealogical information. The Digital Technologies department at The SMGF database currently contains the J. Willard Marriott Library provides information about more than eight mil - digitization services for practically all lion ancestors through linked DNA - materials, including print (bound vol - ples and pedigree charts from more umes and loose sheets), maps, slides, than 170 countries, approximately 90 negatives (including glass plates), audio percent of the nations of the world. The and video, and even rare and fragile foundation’s purpose is to foster a materials such as papyrus. Using a wide greater sense of identity combined with array of hardware and software, the li - a sense of belonging among all people brary scans physical materials, gener - by showing how closely we are connect - ates digital images, attaches metadata ed as members of a single human fami - to those objects, and loads them into a ly. The tour will discuss and demonstrate digital asset database to provide gener - the application of this technology for al-public access via the Internet. The tour genealogical research. will include a walk-through and demon - stration of the library’s digitization Length: 3 hrs processes. For more information visit http://archives.utah.gov/index.html and Length: 2 hrs http://www.smgf.org/index.jspx For more information visit http://content.lib. utah.edu/cdm4/service.php and http://content.lib.utah.edu/cdm4/ digitalcollections.php

4 Archiving 2011

Special Note on Tours Advance registration is required; space is limited and reserved on a first-come Family History Library and the first-served basis. Everyone who regis - ters by the early registration deadline will receive details on the tours and how The Family History Library is the largest to sign up for them immediately follow - genealogical library in the world, with ing that date. Others will receive details copies of millions of original records, as they register. All tours are free, but including the names of more than two participants are responsible for getting billion deceased individuals. People to the tour site by the stated time. Buses come from literally all over the world to will be provided for all tours not within search the library’s records and find in - walking distance. formation about their heritage. The tour will discuss how these extensive collec - tions are handled, detail how the new materials currently being digitized by 200 cameras in more than 45 countries are incorporated into the collection, and The tour includes discussions and discuss conservation issues and public demonstrations of the multispectral im - access. aging technology used in projects to reveal the content of carbonized scrolls The collections of the Church History Li - from Petra and Herculaneum. The brary and Archives contain materials Herculaneum Papyrus Project, which be - chronicling the history of the LDS Church gan at the Maxwell Institute, is now from its beginning in 1830 to the pres - housed in the College of Humanities. ent. The collections contain manuscripts, The project involves the application of books, Church records, photographs, space-age digital photography to some oral histories, architectural drawings, of antiquity's most intractable docu - pamphlets, newspapers, periodicals, ments. The Ancient Textual Imaging maps, microforms, and audiovisual ma - Group partners BYU with some of the terials. Storage facilities include 10 main most respected libraries in the world. An storage rooms kept at 55°F and two explanation and demonstration of the special rooms kept at -4°F for color mo - joint project with Internet Archives also tion picture films, photographs, and is included in the tour, and other technol - records of special significance. The tour ogy being developed at BYU for preser - gives participants the opportunity to vation is discussed. view the ingest, digital object cap - ture/conversion, imaging, microfilming, Length: 4.5 hrs and curation processes. Processes for For more information visit digital preservation will also be shown. http://www.lib.byu.edu/digital Transporation will be provided for this tour. Length: 2.5 hrs For more information visit http://www.familysearch.org/eng/library/ fhl/frameset_library.asp, http://www.familysearch.org, and http://lds.org/churchhistory/library 5 May 16-19 • Salt Lake City, Utah

Short Course Program: Monday, May 16, 2011

T1A: JHOVE2—A Next Generation Framework chitecture, use in local workflows, and and Application for File Characterization open source community. 8:00 AM – 3:15 PM (6 hours) Instructors: Stephen Abrams, California Digital Benefits Library, and Richard Anderson, This course enables the attendee to: • Understand the role of file characteriza - JHOVE2 is an open source framework and tion, including identification, feature application for the next generation format- extraction, validation, and assessment, aware characterization of digital objects. in digital curation and preservation Characterization is the process of deriving workflows representation information about a format - • Appreciate the functionality of the ted digital object that is indicative of its JHOVE2 application, including the significant nature and useful for purposes significant enhancements relative to of classification, analysis, and use in digital JHOVE, and new capabilities based on curation, preservation, and repository con - object- and aggregate-level characteri - texts. JHOVE2 builds on the success of the zation original JHOVE characterization tool by • Learn the architecture, componentry, addressing known limitations and offering design patterns and Java API’s of the significant new functions, including: JHOVE2 framework, as well as the con - object-focused, rather than file-focused, figuration options for plug-in modules, characterization; signature-based file level characterization strategies and results identification using DROID; aggregate- formatting level identification based on configurable • Demonstrate the use of JHOVE2’s new file system naming conventions; rules- rule-based assessment capabilities, and based assessment to support determina - integrating these into local workflows to tions of object acceptability in addition to determine object acceptability validation conformity; and extensive user • Gain a better understanding of the configuration options. community framework for the project The 2011 release of JHOVE2 represents and how individual institutions can the availability of a significant new tool for both contribute new format modules as digital preservation. This course provides a well as resources to help extend and broad overview of JHOVE2, as well as de - sustain the open source project tailed information on its functionality, ar - Intended Audience: technologists, developers, managers, analysts, and administrators Participate in the Archiving engaged in digital curation, preservation, 2011 Exhibition and repository activities whose work is An exhibition featuring digital archiving dependent on an understanding of the format and pertinent characteristics of related products and services will run all digital assets day Wednesday in the same space as the

coffee break and Interactive Papers Stephen Abrams is the associate director of the University Session. of California Curation Center at the California Digital For details, contact Donna Smith Library, where he is responsible for strategic planning, [email protected] innovation, and technical oversight of the Center’s services, +1-703-642-9090 x107 projects, and collections. 6 Archiving 2011

Short Courses At-a-Glance Descriptions for short courses begin on page 6.

8:00 AM – 3:15 PM 3:30 – 5:30 PM T1A: JHOVE2—A Next Generation Framework and T1D: Color in Image Application for File Characterization Capture, Archiving . . .

8:00 – 10:00 AM 10:15 AM – 12:15 PM 1:15 – 5:30 PM T2A: Introduction to T2B: Digitizing a Diverse T2C: Implementing PREMIS to Support Digital Preservation Text Collection Digital Preservation

8:00 AM – 12:15 PM 1:15 – 3:15 PM 3:30 – 5:30 PM T3A: Scanner & Camera Imaging Performance: Bench - T3C: How to Integrate T3D: Storage Technologies marking, Compliance, and Workflow Monitoring Optical Storage into . . . for Archiving . . .

8:00 AM – 12:15 PM 1:15 – 3:15 PM 3:30 – 5:30 PM T4A: JPEG 2000 and JP2 for Image Preservation T4C: Using the Cloud for T4D: The Journey of A/V and Distribution Digital Archives Files from Analog to . . .

8:00 AM – 5:30 PM T5A: Getting to Yes: Persuading Senior Management to Implement a Digital Preservation Program

Richard Anderson is a member of the JHOVE2 develop - • Understand the importance of ment team and software engineer with the Digital Library preserving digital records Systems and Services unit of Stanford University. He has • Learn about data backup as an element been a software developer, system administrator, database of digital preservation administrator, and technical support specialist with • Identify the major challenges of digital Stanford's library system for most of the last 25 years. preservation and describe some effective solutions to these challenges • Determine what descriptive informa - T2A: Introduction to Digital Preservation tion to add to digital records 8:00 – 10:00 AM (2 hours) • Learn how to implement a digital Instructor: Gary Wright, LDS Church preservation program

This course provides an introduction to the Intended Audience: attendees who desire an basic principles of digital preservation. It introduction or a refresher to the basic discusses the benefits and challenges of us - principles of digital preservation. ing digital preservation to both augment and enhance the physical preservation of Gary Wright is senior product manager of digital preser - records. It also explores solutions to the vation for the Church History Department of the LDS challenges, identifies what types of records Church. He previously held the same position at Family - are suitable for digital preservation, and Search. In these roles, he has helped guide FamilySearch summarizes what is required to get started and the LDS Church to become world leaders in digital archiving digital records. preservation. Gary earned a masters degree in mechanical engineering from the University of Colorado. Before joining Benefits FamilySearch, he directed product marketing for prominent This course enables the attendee to: storage technology companies such as Compaq and HP.

7 May 16-19 • Salt Lake City, Utah

T3A: Scanner & Camera Imaging Performance: Intended Audience: managers, engineers, and Benchmarking, Compliance, and technicians interested in evaluating and Workflow Monitoring monitoring scanner and camera perform - 8:00 AM – 12:15 PM (4 hours) ance, and their emerging guidelines. This Instructors: Peter Burns, consultant, and includes manufacturers, service providers, Don Williams, Image Science Associates and content custodians. A working knowl - edge of digital scanner and camera opera - The course begins with a discussion of how tion, as well as the common technologies to interpret imaging performance require - will be assumed. ments when selecting components for a digital scanner or camera system. This is Peter Burns is an imaging scientist with experience in followed by an introduction to basic imag - digital system design, specification, and evaluation. He ing principles. These provide a background has worked for Carestream Health, Eastman Kodak, and for understanding imaging performance for Xerox Corp. and taught imaging courses for many years, these systems. The use and adaptation of as an adjunct faculty member at Rochester Institute of imaging standards and institutional guide - Technology, and at previous Archiving conferences. lines for the museum or library environ - ments will then be described. Several com - Don Williams is founder of Image Science Associates, a mon problems faced by those providing digital imaging consulting and software group. Their imaging services, or seeking to improve im - work focuses on quantitative performance metrics for age content, are included. In each of the digital capture imaging devices, and imaging fidelity cases addressed, the discussion focuses on issues for the cultural heritage community. He has taught the selection and development of test plans, short courses for many years, contributes to several performance measurements, use-case ac - imaging standards activities, and is a member of the ceptance criteria, and characteristics for Advisory Board for the interagency US Federal Agencies tests targets and software. Suggestions and Digitization Guidelines Initiative, FADGI. tools for corrective action for poor per - formance will also be provided. T4A: JPEG 2000 and JP2 for Image Preservation Benefits and Distribution This course enables the attendee to: 8:00 AM – 12:15 PM (4 hours) • Establish accountability for imaging Instructor: Robert Buckley, University of performance problems Rochester/NewMarket Imaging • Describe several standards to characterize scanner and camera performance This course is intended to provide a firm • Evaluate manufacturers’ claims of grounding and practical knowledge in the resolution, dynamic range, and noise use and applicability of JPEG 2000 and the • Identify sources of performance associated JP2 file format. After a brief in - variation in digital image conversion troduction to JPEG 2000 and its history, the • Understand user requirements for course demonstrates JPEG 2000 and de - analysis software tools scribes how it works at a level that enables • Apply summary measures to monitor of attendees to understand its features and the imaging performance factors that most affect its performance. • Develop test plans for and apply After illustrating the performance of JPEG corrective- action solutions to 2000 for both lossless and lossy compres - ill-behaved performance sion, the course discusses the JP2 file for - • Identify key questions to ask imaging mat, the base file format defined in the professionals and service providers JPEG 2000 standard, describing its capabil -

8 Archiving 2011

JOIN IS&T NOW Short Course Fees and take advantage of member rates If you register: by after for courses and conference registration! April 17 April 17 2-hour Member $140 $175 2-hour Non-member $175 $210 ities and comparing it with other members 4-hour Member $260 $295 of the JPEG 2000 file format family. The 4-hour Non-member $290 $325 course describes a number of applications 6-hour Member $360 $395 that use JPEG 2000 before concluding with 6-hour Non-member $395 $430 selected case studies of the use of JPEG 8-hour Member $440 $475 2000 by cultural heritage institutions. 8-hour Non-member $475 $510 Benefits This course enables the attendee to: Students may register for any short course • List the benefits and features of JPEG 2000 for $50 until April 17 ; $85 after that date . • Understand how to relate JPEG 2000 IS&T reserves the right to cancel classes in the features and options to requirements event of insufficient advance registration. Please indicate your interest early. • Understand the capabilities of the JP2 file format • Explain how JPEG 2000 works and T5A: Getting to Yes: Persuading Senior what parameters most affect its Management to Implement a performance Digital Preservation Program • Understand why and how applications 8:00 AM – 5:30 PM (8 hours) are using JPEG 2000 Instructors: Liz Bishoff, The Bishoff Group LLC; Tom Clareson, LYRASIS; and Tyler Walters, Intended Audience: those in the library, Virginia Tech Libraries archives, and museum community who are evaluating JPEG 2000 for future applica - Many working in digital curation find it tions or who are already using it and want challenging to persuade senior managers to to make the best use of it in current invest the time and resources required to applications. implement a digital preservation program. Over the past decade they have not been Rob Buckley is a scientist in the department of electrical convinced by messages of obsolete media and computer engineering at the University of Rochester and the growing volume of digital content and the founder of NewMarket Imaging, which works that libraries and other cultural heritage with clients on the capture, preservation, and interchange organizations have had to manage. At the of digital color images. Formerly a research fellow with same time those working with digital col - Xerox Corporation, he has worked extensively on the ap - lections recognize the growing threat to the plication of JPEG 2000 in the cultural heritage communi - collections posed by the various risks. ty, designing several JPEG 2000 profiles for mass digitiza - This course begins with an overview of tion projects and working with the national libraries of digital preservation including standards four countries on their JPEG 2000 implementations. He and best practices. Using risk assessment as currently chairs the CIE committee on Archival Color Im - a planning tool is then introduced, and we aging and is on the advisory board of the US Federal apply the results of risk assessment to Agencies Digitization Guidelines Initiative. He is an IS&T digital preservation plans. The course ends Fellow and its executive vice president. Buckley was the with in-depth discussions of preservation founding co-chair of the Archiving conference. strategies and solutions, including a guide

9 May 16-19 • Salt Lake City, Utah

for selection of a service(s) and/or software. consultant, has more than 20 years of experience in The course emphasizes the need to work preservation. Most recently he has worked with 20 states collaboratively to assure success. as part of the IMLS Connecting to Collections Statewide The content for this course was devel - planning initiative. Clareson has done dozens of tradi - oped based on national and regional survey tional preservation assessments, along with many digital data, working with individual institutions preservation readiness assessments in conjunction with that have developed campus-based collabo - Bishoff. He is a frequent faculty member for organiza - rations to implemented digital preservation tions such as NEDCC, including the School for Scanning, programs. Stewardship of Digital Assets, and Staying on TRAC.

Benefits Tyler Walters, as Dean of University Libraries at Virginia This course enables the attendee to: Tech, has lead many digital initiatives along with an • Explore the questions of why to implementation of the LOCKSS program for e-journal implement and what to include in preservation as well as the MetaArchive cooperative digital preservation program network for preservation of other digital resources. He is • Understand the foundational standards a member of the Educopia executive committee, the not- of a digital preservation program for-profit organization that manages the MetaArchive • Learn how to use risk assessment as a program. Walters is a frequent speaker and faculty preservation planning tool member at national and international digital curation • Know what questions to ask to programs. determine what is the best implementa - tion plan for a digital preservation solution T2B: Digitizing a Diverse Text Collection 10:15 AM – 12:15 PM (2 hours) Intended Audience: those who have led the Instructors: Dennis L. Meldrum and Jeri Jump, implementation of a digital program or in - FamilySearch stitutional repository, including digital librarians, archivists, and preservation The Family History Archive is a growing librarians, as well as technologists working collection of thousands of digitized, full- on digital libraries. Also those who have to text genealogy and family history books, make decisions regarding sustaining digital magazines, periodicals, medieval texts, and collections. international gazetteers. The books come from the collections of seven partner Liz Bishoff has been working with libraries and cultural libraries. The archive is used in this course heritage institutions for more than a decade on building as a case study for how to implement a digital programs at the institutional and collaborative digitization program. level. She has been the principal investigator on more We begin by discussing the processes, than a half dozen state and federal grants including software, and hardware used to digitize so NEH and IMLS National Leadership Grants. Bishoff was many types of text. We then examine how a faculty member of the NEDCC nationally-recognized other libraries and archives could imple - School for Scanning series, NEDCC’s Stewardship of ment a similar program. Digital Assets, and the project director for the current Topics include how digitized books can NEH funded Stay on TRAC digital preservation work - help patrons in their research; what kind(s) shop series. Bishoff and Clareson have conducted close to of usage one can expect; how large or small 20 digital preservation readiness assessments in a wide archives can implement a book digitization variety of libraries and museums. project; and what lessons learned that might make the task of others easier. Tom Clareson, currently a LYRASIS senior We also discuss the reasons partner

10 Archiving 2011

T2C: Implementing PREMIS to Seeking Short Course Monitors Support Digital Preservation 1:15 – 5:30 PM (4 hours) Monitors assist instructors, collect admission tickets, distribute class notes, Instructors: Priscilla Caplan, Florida Center for and collect course evaluations in Library Automation, Rebecca Guenther, exchange for class attendance. US Library of Congress; and Kate Zwaard, If you’d like to be a monitor, please US Government Printing Office contact Diana Gonzalez at [email protected]. The course provides an overview of the sta - tus of the PREMIS Data Dictionary for libraries joined the project, how they were Preservation Metadata with a particular fo - selected, and what criteria they follow to cus on implementation issues. PREMIS has place books in the collection. become the de-facto standard for metadata to support the long-term preservation of Benefits digital objects. As PREMIS has matured in This course enables the attendee to: its development, practical use of the data • Understand the processes, software, and dictionary in repository systems has result - hardware needed to implement a digiti - ed in revisions and enhancements. This zation project course describes changes to the PREMIS • Learn which are the right questions to Data Dictionary and data model; discusses ask issues that institutions are confronting in • Discuss how to overcome problems implementing it; and shows tools for, and with tracking books, tracking images, case studies of, PREMIS implementation. tracking steps in the process, space Ample time will be given for discussion, planning, and metadata storage and participants are encouraged to con - • Understand how to design, implement, tribute their experience in planning or exe - and support a digitizing center cuting an implementation program.

Intended Audience: librarians and archivists Benefits interested in establishing a large digital This course enables the attendee to: book collection • Learn about the status of the develop - ment of this standard Dennis L. Meldrum, has been with FamilySearch since • Understand the interoperability of 1981. He currently serves as manager of the Historical PREMIS with other standards Book Operations and assists with camera operations in • Define data model issues Asia and the Pacific. Previously Meldrum was the senior • Illustrate some specific implementa - product specialist for the Pedigree Resource File, PAF tions of PREMIS in digital repositories Companion, and Freedman’s Bank Records. He has a BA • Gain knowledge of the tools for in political science and an MLS Degree from BYU. creating and transforming PREMIS metadata Jeri Jump, has 20 years experience in converting print • Introduce the use of PREMIS as Linked media to digital. She has been involved with the Family - Data Search book digitizing project since its inception and is • Review controlled vocabularies in PREMIS the system administrator. She designed, implemented, and supports the current system for digitizing books. Pre - Intended Audience: anyone involved in select - vious to her experience at FamilySearch, she worked in ing, designing, planning, or implementing the software industry in various capacities. She has a BS a preservation project or repository using in psychology from BYU. preservation metadata. Basic knowledge of

11 May 16-19 • Salt Lake City, Utah

preservation metadata and PREMIS in focusing on integrating optical media into particular is required. both existing and new solutions.

Priscilla Caplan is assistant director for Digital Library Benefits Services at the Florida Center for Library Automation, This course enables the attendee to: where she oversees the Florida Digital Archive, a preserva - • Gain a basic understanding of optical tion repository for the use of the 11 state universities of media Florida. She has been involved with digital preservation • Learn about the advantages and for nearly 10 years and has published several articles on disadvantages of using optical media the subject. She co-chaired the RLG-OCLC working group for archiving solutions that produced the PREMIS Data Dictionary for Preserva - • Understand handling and storage tion Metadata , she currently serves as a member of the requirements PREMIS editorial committee. • Compare current optical media options • Discuss future trends of the optical Rebecca Guenther is senior networking and standards spe - media industry cialist in the Network Development and MARC Standards • Evaluate the total cost of ownership of Office of the Library of Congress. Her current responsibili - optical media solutions ties include work on national and international informa - tion standards, primarily in the area of metadata She is Intended Audience: anyone required to store chair of the PREMIS editorial committee and was co-chair information for long periods of time. with Priscilla Caplan of the RLG-OCLC PREMIS working group that produced the PREMIS Data Dictionary for Wayne Rust is currently a director for Millenniata, a Preservation Metadata. vendor of archival recordable optical media. He has been involved with recordable optical media since it first be - Kate Zwaard is the United States Government Printing came available, creating unique indexing solutions for Office’s lead program planner for digital preservation in large data storage on CDs. As a software developer and the Federal Digital System, a state-of-the-art content consultant he has implemented solutions for many large repository and public access system. Her areas of focus in - companies and institutions including Novell, Ameritech clude content authentication, preservation processes, meta - Library Services, Motorola, and IBM. data management, and IT project management. Zwaard is a member of the PREMIS editorial committee. T4C: Using the Cloud for Digital Archives 1:15 – 3:15 PM (2 hours) T3C: How to Integrate Optical Storage into an Instructor: Michael Peterson, SNIA Archiving Solution 1:15 – 3:15 PM (2 hours) The use of the “Cloud” for digital archives to Instructor: Wayne Rust, Millenniata reduce cost and to potentially improve long- term retention capabilities is a real and viable This course helps attendees gain the knowl - option for many organizations. However, the edge required to make informed decisions issues and risks are real and must be dealt regarding the use of optical media as a stor - with carefully, and with knowledge. Even age component. An emphasis is placed on the architectures and components of the using optical media for long-term archival Cloud present many options. This course storage. Examples of current implementa - covers key elements of a Cloud Archive in - tions are provided and discussion about the cluding planning, use cases, architectures, future of optical media including CD, DVD, operations, service catalogs, service require - and BluRay recordable discs discussed. ments, audits, risk management, storage Both hardware and software are covered, infrastructure, and preservation services.

12 Archiving 2011

Benefits workflow, as well as the color encodings This course enables the attendee to: that are appropriate at different stages. It • Learn which architectures make sense addresses the color encodings used by for your organization and why archival image formats, such as TIFF, JP2, • Appreciate the pros and cons of using and PDF/A, and defined by the ICC. The the Cloud for preservation course concludes with illustrative examples • Understand the risks and hazards of the and case studies. Cloud and how to guard your service from them Benefits • Learn how to protect your organization This course enables the attendee to: and its information assets through • Understand the basics of colorimetry, service requirements and how to color encodings, and color management measure them as they apply to archival workflows • List the transformations and encodings Intended Audience: digital preservation a color image goes through from cap - practitioners, planners, IT professionals, ture through archiving to reproduction and those involved in the implementation • Understand ICC color management and support of a digital preservation • Explain the different archival color repository. Prerequisite: Operational IT encodings and formats experience, including storage and net - working systems and data services are Intended Audience: those in the library, assumed. archives, and museum community inter - ested in getting a better understanding of Michael Peterson is an accomplished engineer and IT the color science and engineering underly - architect with 37 years of experience in digital preserva - ing their workflows and implication for tion, storage systems, and data and information man - what they do now and in the future. agement services. He currently volunteers for the Storage Networking Industry Association (SNIA) as chief strategy See bio, under T4A, page 8. advocate, where he leads development of best practices, standards, and market education in service areas such as long-term retention, preservation, and cloud-archiving. T3D: Storage Technologies for Archiving: He also consults and designs digital preservation systems Current State and Projected Innovations for clients. 3:30 – 5:30 PM (2 hours) Instructor: Barry M. Lunt, Brigham Young University

T1D: Color in Image Capture, Those responsible for archiving digital data Archiving, and Reproduction should be aware of the current and project - 3:30 – 5:30 PM (2 hours) ed options for storing their data, as well as Instructor: Robert Buckley, University of the characteristics of each of these options. Rochester/NewMarket Imaging Characteristics to be studied include how each technology works and the inherent This course begins with an introduction to characteristics and vulnerabilities that color science and color management, with result from how the technology works. an emphasis on how they affect the color Current technologies to be covered include image workflow steps from capture through magnetic tape, hard disc drives, flash mem - archival storage to reproduction. It covers ory, and optical discs. The projected tech - the different transformations and render - nologies to be covered include memristors, ings that a color image undergoes in the ferro-electric RAM, nanotube RAM, Zero-

13 May 16-19 • Salt Lake City, Utah

capacitor RAM, Heat-Assisted Magnetic The course covers the process of convert - Recording (HAMR), holographic optical ing an A/V file from an analog to a digital discs, and multi-layer optical discs. format, as well as provides an overview of the process and equipment used; what hap - Benefits pens once we have a digital file; formats and This course enables the attendee to: conversion formats for streaming and file • Summarize the various storage tech - sharing; preservation; and quality control nologies available today measures used at the J. Willard Marriott Li - • Compare current storage technologies brary’s digital technologies department. in terms of cost, capacity, data transfer speed, and life expectancy of the data Benefits • Understand the nature of digital errors This course enables the attendee to: and their impact on data readback • Analyze the state of their analog content • Describe the failure mechanisms for all and identify the importance of conversion types of digital media available today to digital format, and its preservation and the characteristics of projected • Determine the appropriate tools needed innovations in data storage technology to convert an analog file to a digital for - mat, or determine the resources needed Intended Audience: anyone interested in to assist a student with this process knowing their options for storing digital • Operate a file encoder to convert the data and how these options compare. This raw file to a format appropriate for would include those responsible for mak - archiving and preservation ing technology decisions in data storage . • Operate a file encoder to compress the digital source file to a format suitable Barry M. Lunt is a full professor of information technology for online streaming at BYU. He has taught for 23 years and worked for seven • Learn about the various options for years as a design engineer with IBM. His research has de - online web viewing and media manage - veloped a DVD for permanent storage for digital data. He ment system holds five US patents, has 20 patents applied for, and has published one book and more than 30 papers. Lunt has a Intended Audience: anyone interested in BS in electronics and an MS in manufacturing and elec - learning about the process of converting tronics from BYU, and a PhD from . analog A/V content to digital format, and archiving and preserving digitized A/V content. T4D: The Journey of A/V Files from Analog to Bits and Bytes Kinza Masood started working at the University of Utah’s 3:30 – 5:30 PM (2 hours) J. Willard Marriott Library as a part-time employee in Instructor: Kinza Masood, 2000. She has a degree in Business, with an emphasis in J. Willard Marriott Library Information Systems. Masood works in the Digital Technologies Department as a digital production manag - This course is intended to provide informa - er, where one of her responsibilites is managing the AV tion on, but not limited to, the analog-to- program within the Digital Production area. digital file conversion process, what to do with the digital file, how to preserve the dig - ital file (including information on formats), and how to make digital content available to the public for online viewing (including information on streaming formats).

14 Archiving 2011 Technical Program

Tuesday May 17, 2011 Jewel H. Ward, Antoine de Torcy, Hao Xu, Arcot Rajasekar, and Reagan W. Moore, 8:40 - 9:30 AM University of North Carolina at Chapel Hill WELCOME AND KEYNOTE (USA) Creating a Digital Future: The National The Capture and Publication of the Word’s Archives and Information Technology, David Records: The Key is the Metadata, Ferriero, National Archives (USA) Paul D. Abbott and Emily S. Schultz, FamilySearch (USA) 9:40 AM - 5:20 PM Images in 3D Digitizing, Esa Hannus and TUESDAY PAPERS PROGRAM Osmo Palonen, Mikkeli University of Applied Long-Term Access to Archival Materials Sciences (Finland) That are not in a Traditional Archives, Towards Interoperable Preservation Nancy Marrelli and Kim Sawchuk, Concordia Repositories: Repository Exchange Package University, and Nick Woodridge, University of Use Cases and Best Practices, Joseph () Pawletko, New York University, and Priscilla Implementation of a High Performance Caplan, Florida Center for Library Automation Architecture for Managing and Storing (USA) Web-Harvested Collections, Michael Smorul SARKK—Comprehensive Digital Archive and Joseph JaJa, University of Maryland (USA) Services for Finnish Municipalities, Using Tape for Large-Scale Digital Preserva - Katariina Ryhänen, Etelä-Savon tion, Gary Wright, FamilySearch (USA) Tietohallinto Oy (Finland) Moving On: When it is Time to Re-Archive, IT Professionals and Archivists Need Michael Selway, Quantum Corporation (USA) Common Studies In Digital Archiving, FamilySearch: An End-to-End Process for Mirja Loponen, Paula Siitonen, and Osmo Scanning, Characterizing, Preserving and Palonen, Mikkeli University of Applied Providing Access to Very Large Collections of Sciences (Finland) Vital Records, Tom Creighton, FamilySearch (USA); Jonathan Tilbury, Tessella plc (UK); and Mark Evans, Tessella Inc. (USA) Access and Preservation: Addressing Wednesday May 18, 2011 Challenges of Linking Cultural Heritage Datasets, Fenella G. France, Library of 8:40 - 9:30 AM Congress, and Michael B. Toth, R.B. Toth AWARDS PRESENTATION AND Associates (USA) KEYNOTE The Audit and Certification of FDsys, Preservation in a Digital Age, Jay Verkler, David Walls, US Government Printing Office FamilySearch (USA) (USA) How Long is Long-Term Data Storage? (Fo - 9:40 AM - 3:30 PM cal), Barry M. Lunt, Brigham Young University, WEDNESDAY PAPERS PROGRAM and Douglas Hansen, Wayne Rust, and Mark Enhanced Education for Better Imaging Worthington, Millenniata, Inc. (USA) Practices: A Case Study for Improving and Quality Assurance of Digital Information in Understanding Existing Imaging Guidelines, Long-Term Digital Preservation, Margarita Paul Conway, University of Michigan, and Korenkova and Ann Hägerfors, Lulea Don Williams, Image Science Associates, LLC University of Technology (Sweden) (USA) Policy-Driven Ingest—A Graphical User Curation of the End-of-Term Web Archive: Interface to iRODS, Mike C. Conway, Classification and Metrics, Kathleen Murray,

15 May 16-19 • Salt Lake City, Utah

Lauren Ko, and Mark Phillips, University of 4:00 - 5:20 PM North Texas (USA) INTERACTIVE PAPER SESSION Inspiring Research, Inspiring Scholarship: Swinging in the Archives: In-House File The Value and Benefits of Digitised Transfer of DATs, Lynda Schmitz Fuhrig, Resources for Learning, Teaching, Research Smithsonian Institution Archives (USA) and Enjoyment, Simon Tanner, King’s College Bi-Modal Search and Discovery Service for a London (UK) Large Digital Records Archives, Quyen L. Color In Digital Preservation, Robert Buckley, Nguyen, National Archives and Records University of Rochester/NewMarket Imaging; Administration (USA) Steven Puglia, National Archives and Records Long-Term Storage of Digital Data on Administration; and Michael Stelmach, Library Cinematographic Film, Christoph Voges, of Congress (USA) Technische Universität Braunschweig; Jan Accurate Color? A Preliminary Investigation Fröhlich, CinePostproduction GmbH, and into the Color Gamut of Selected Special Tim Fingscheidt, Technische Universität Collection Library Objects, F. Barry Wheeler, Braunschweig (Germany) Library of Congress, and Michael Bennett, Preservation of Documents and Photographic University of Connecticut (USA) Images: Long Term Strategies for Future Multispectral Image Archiving of Generations, Joseph E. LaBarca, JEL Imaging Watermarks in Historical Papers, Services, LLC (USA) Peter Meinlschmidt, Wilhelm-Klauditz-Institut, Metadata Capture and Geospatial Records, Fraunhofer-Institute for Wood Research, and Elizabeth Perkes, Utah State Archives and Volker Märgner, Technische Universität Records Service; Glen McAninch, Kentucky Braunschweig (Germany) Department of Libraries and Archives; Kelly Implementing a Quality Assurance Program Eubank, North Carolina Department of for Monitoring Scanner Performance, Cultural Resources; and Alec Bethune, North Michael J. Horsley and John T. Berezich, Carolina Center for Geographic Information National Archives and Records Administration and Analysis (USA) (USA) One Stone, Two Birds: Data Assessment DAITSS Grows Up: Migrating to a Second Framework for Digital Collection Audit and Generation Preservation System (Focal), Preservation, W. Aaron Collie, Lucas Mak, Priscilla Caplan and Carol Chou, Florida and Shawn W. Nicholson, Michigan State Center for Library Automation (USA) University (USA) A Community Driven Micro Services TRAC-Based Auditing of LOCKSS: Using the Architecture Supporting Long Term Digital SAFE-Archive System, Micah Altman, Preservation, Mark Evans and Bill Steel, Harvard University, and Jonathan Crabtree, Tessella Inc. (USA), and Robert Sharpe, University of North Carolina at Chapel Hill James Carr, Alan Gairey, and Jonathan (USA) Tilbury, Tessella plc (UK) Building and Sustaining Digital Collections Automated Metadata Creation to Enhance through Partnerships: Brigham Young Search Capabilities in GPO’S Federal Digital University’s Harold B. Lee Library and the System, Lisa LaPlant and Blake Edwards, Internet Archive, Elizabeth Smart, Brigham US Government Printing Office (USA) Young University (USA) The Case for Implementing Core Descriptive The Open Parks Grid: Planning for Mass Embedded Metadata at the Smithsonian, Digitization and Challenges of Scale, Stephanie Christensen, National Anthropological Emily B. Gore, Clemson University Libraries, Archives Smithsonian Institution, and Doug and Robin L. Dale, LYRASIS (USA) Dunlop, Smithsonian Institution Libraries (USA) The Challenge of Preserving Database-

16 Archiving 2011

Driven Web Content, Denis Galvin, Rice Thursday May 19, 2011 University, and Bill Anderson, Georgia Tech (USA) 8:40 - 9:30 AM Transport Neutral Digital Object Replication, KEYNOTE Mark Phillips and Kurt Nordstrom, University of Preservation Starts from the Beginning, North Texas (USA) Michael Wash, US Department of Trusted Digital Repository Design: A Transportation (USA) Policy-Driven Approach, Richard Marciano and Chien-Yi Hou, University of North 9:40 AM - 12:30 PM Carolina at Chapel Hill (USA) THURSDAY PAPERS PROGRAM Herbar Digital—A Solution For Efficiently Attitudes about Institutional Archiving of Digitizing Large Collections of Herbal Social Media, Catherine C. Marshall, Specimens, Jan-Willem Rossée and Microsoft Research and Frank Shipman, Christian Gregoire, LaserSoft Imaging AG, Texas A&M University (USA) and August Potthast, University of Applied A Sound Vision on Mass Digitisation: Quest Sciences and Arts (Germany) for the Sweet Spot to Turn 17,500 Hours of Web Harvesting, Sarah Walch, US Film into an Asset, Tom De Smet, Henk den Government Printing Office (USA) Bok, Harm Jan Triemstra, and Erwin Case Study of a New York Museum’s New Verbruggen, Netherlands Institute for Sound Digital Lab, Michael Ulsaker, Ulsaker Studio, and Vision (the Netherlands) Inc. (USA) Transitioning to International Imaging Using GPUs to Improve Image Processing Standards at The Metropolitan Museum of Throughput at FamilySearch, Ben Baker, Art: A Case Study, Scott Geffert, Center for FamilySearch (USA) Digital Imaging Inc. (USA) Continuous Archiving of Group Digital What if the Image Quality Analysis Rates Photograph Collections with a MPEG-7 My Digitization System a “ No Go”?, Based Crowd Sourcing Annotation Method - Dietmar Wueller, Image Engineering ology, Pei-Jeng Kuo, Po-Yu Cheng, and (Germany) Wei-Chen Su, National Chengchi University Establishing Resolution Requirements for (Taiwan) Digitizing Transmissive Content: A Use Case Why 300ppi? Requirements-Based Approach, Michael Stelmach, Library of Methodology for Determining Your Digitiza - Congress; Don Williams, Image Science tion Project Specs, Matt Pearson, Stanford Associates LLC; and Steven Puglia, National University Libraries (USA) Archives and Records Administration (USA) Colorite: A Flexible Cross-Platform Software Digitise More, Pay Less: Optimising the Solution for Automatic Image QualityAnaly - Workflow for Heritage Institutes, Margot sis Using Arbitrary Targets, Henrik Johansson, Knijn, Netherlands Institute for Sound and National Library of Sweden (Sweden) Vision (the Netherlands) Growing a Mutually-Beneficial Digital Digitise More, Pay Less: Optimising the Curation Internship Program that is Workprocess for both Heritage Institute and Sustainable and Low Cost, R. Niccole Imaging Provider, Olaf Slijkhuis, Pictura Westbrook and Michele Reilly, University of Imaginis (the Netherlands) Houston Libraries (USA) The Thurdsay papers program is followed by complementary tours; see page 4 for details.

17 Archiving 2011 Conference Registration Given Name______Family/Surname ______Title/Position ______Company ______Mailing Address ______Telephone ______Fax ______Email ______Not a member? Join today and calculate all fees based on member rates. Membership expires 12/31/11; for students, 9/30/11 : ___ $95 US address ___$105 overseas address ___$25 Student Total $ _____ Complimentary online journal: K J.Imaging Sci&Tech K J.Electronic Imaging

Conference registration includes the conference proceedings and admission to all technical sessions, coffee breaks, the Welcome and Thursday Receptions, the Conference Dinner, Behind-the-Scenes Tours, choir performance, and Friday genealogy class. Separate registration is required for short courses. Register online at www.imaging.org/ist/conferences/archiving or fax to +1-703-642-9094. Conference Registration (CHECK ONE) until April 17 after April 17 TOTAL ___ IS&T Member / ___ Non-member $499/$599 $599/$699 $ ______Speaker Member / ___ Non-member $399/$499 $499/$599 $ ______Chair Member / ___ Non-member $399/$499 $499/$599 $ ______Student Member___ / ___ Non-member $135/$165 $165/$195 $ ______One-day K Tues. K Wed. K Thurs. $300 $375 $ _____

THERE IS NO CHARGE FOR THE FOLLOWING, BUT THEY REQUIRE A COMMITTMENT TO ATTEND ___ I will attend the Conference Dinner (see page 3) ___ I will attend the Thurs. Reception & Choir Performance (see page 3) ___ I will attend the Friday Genealogy class (see page 3) Short Course Registration (be sure to multiply number of classes by per course fee and place on total line) *Students may register for any short course at $50 until April 17 and $85 after that date ___ 2-hour Member (per class) $140 $175 $ ______2-hour Non-member (per class) $175 $210 $ _____ Check all that apply: K T2A K T2B K T3C K T4C K T1D K T3D K T4D ___ 4-hour Member (per class) $260 $295 $ ______4-hour Non-member (per class) $290 $325 $ _____ Check all that apply: K T3A K T4A K T2C ___ T1A 6-hour Member $360 $395 $ ______T1A 6-hour Non-member $395 $430 $ ______T5A 8-hour Member $440 $475 $ ______T5A 8-hour Non-member $475 $510 $ _____

Other ___ Extra Archiving 2011 Proceedings (special advance purchase/on-site rate) $95 $ ______Guest Ticket (Welcome & Thurs. Receptions and Conf. Dinner) $100 $ _____ GRAND TOTAL $ _____

Payment Method: K MC K VISA K American Express K Discover Card#: ______Exp. Date: ______Name as it appears on card: ______Authorization Signature: ______Return this form with signed credit card authorization or check payable to IS&T to IS&T, 7003 Kilworth Lane, Springfield, VA 22151 or fax to +1-703-642-9094 Please note: To cover bank charges and processing fees, there is a cancellation fee of $75 until May 15, 2011. After that date, the cancellation fee is 50% of the total plus $75. No refunds will be given after June 15, 2011. All requests for refund must be made in writing.