BLACKBERRY 10

HELP OPTIONS

BlackBerry® Self Service tools let you quickly get answers and discover your product features anytime, anywhere.

On-device Online Support

BlackBerry Help app BlackBerry Product Support Downloads, tips, shortcuts, icon listings, FAQs and more – Centralized online desktop location for accessing and it’s all there. Simply locate and tap the built-in Help icon searching all support-related information and tools for on your BlackBerry 10 . all products. Also available from mobile browser. General: .com/support BlackBerry® Z10: blackberry.com/z10support Social Media BlackBerry® Q10: blackberry.com/q10support

Twitter@BlackBerryHelp BlackBerry Knowledge Base Official Twitter support account for BlackBerry. Ask questions of BlackBerry Technical Support representatives or just follow Extensive library of technical articles to troubleshoot helpful advice. various issues step-by-step. General: twitter.com/blackberryhelp blackberry.com/btsc BlackBerry® 10: #bb10tips

Product Manuals BlackBerry Support Forums Reference the official product guide for your BlackBerry Peer-to-peer network that allows you to learn from other device. Get help for your BlackBerry smartphone users by posting, replying to, or reading questions about applications and accessories. BlackBerry products. General: docs.blackberry.com supportforums.blackberry.com BlackBerry Z10: docs.blackberry.com/47561/ BlackBerry Q10: docs.blackberry.com/50635/ Inside BlackBerry Help Blog help Easy-to-read insider tips and tricks and helpful how-to’s BlackBerry How To Demos on BlackBerry products and applications. Take an interactive tour through the features of your General: helpblog.blackberry.com BlackBerry 10 smartphone. BlackBerry 10: helpblog.blackberry.com/tag/blackberry-10 BlackBerry Z10: demos.blackberry.com/z10 BlackBerry Q10: demos.blackberry.com/q10 Official BlackBerry Help Channel on YouTube® Guided step-by-step videos on common support related issues and questions. youtube.com/blackberrysupport

Updated April 2013

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