Department of Professional Studies s2
COLLEGE OF HEALTH AND HUMAN SERVICES
California State University, Long Beach
Health Care Administration Department
HCA 457i: Working around the World
Fall 2012
Instructor: Inna LiskerOn Campus:
Contact Phone: 949-510-5892
Virtual Office Hours:
By Appointment: Thursday 7-9PM
/ Course: HCA 457i
Class Meets: 100% Online
Class Room: online
Additional Contact Information:
HCA Program Administrative Coordinator: Deby McGill,
Tel. 562/985-5694; fax 562/985-5886
COURSE DESCRIPTION
A study of the effects that religion, language and culture, political structure, economics, and physical environment have on the development of work and people’s perceptions of work and occupations in the United States and other countries around the world.
OBJECTIVES
At the end of this course, you should be able to develop the competencies and perform activities listed in the first column of the table below. The instructional and learning activities that we will undertake in the class are shown in the second column, and the assessment methods for each objective are detailed in the third column.
Course Objective / InstructionalActivities / Assessment
Method(s)
1. Create a climate that fosters understanding of cultural diversity and individual views of “work” and “job” in your respective workplaces. / Reading class material; Discussion participation;
Reading and commenting on peers’ perspectives / DQ essays; Discussion Participation
2. Develop a deeper understanding of cultural diversity issues that occur in the workplace. / Reading class material
Discussion participation
Reading and commenting on peers’ perspectives; Instructors’ feedback / DQ essays; Discussion Participation; Exams
3. Analyze and discuss the current research, practice, and policy literature related to cultural diversity. / Reading class material; independent research; writing analytical essays / DQ essays; Discussion Participation; Team Project
4. Develop a personal philosophy of cultural diversity in the workplace and its rationale in modern society. / Reading class material; Discussion participation; independent research; writing reflective essays / DQ essays; Discussion Participation, Team Project
5. Discuss societal stereotypes of various cultural, ethnic, and racial groups and how stereotypes affect our perceptions of and interactions with persons from these groups. / Reading class material; Discussion participation; Independent research; reading, reflecting, and commenting on peers’ perspectives; writing analytical and reflective essays / DQ essays; Discussion Participation; Team Project; Exams
6. How to analyze a case study and how to develop a report. / Independent and Group research; analytical essays / DQ essays; Team Project
7. Understand critical social issues in American Education. / Reading class material; independent research; writing reflective/analytical essays / DQ essays; Discussion Participation; Exams
8. Explore rationale for reflective practice, within a social and organizational context. / Reading class material; Discussion participation; writing reflective essays / DQ essays; Discussion Participation
9. Understand the role of the facilitator in establishing a supportive environment conducive to reflection and growth. / Discussion participation; Reading, reflecting, and commenting on peers’ perspectives; instructor’s feedback; Working in teams; overall experience of online collaboration / DQ essays, Discussion Participation; Team Project
10. Develop outlines on various methods of creating or re-creating important aspects of professional practice as a means to identify the personal action theories that shape behavior. / Reading class material; Discussion participation; writing reflective and analytical essays, independent research activities / DQ essays; Discussion Participation; Exams
TEXTS
Required:
Turner, C. & Trompenaars, A. (2000). Building cross-cultural competence: How to create wealth from conflicting values. New Haven: Yale University Press.
Class Notes and Material
Highly recommended:
Friedman, T. L. (Latest Edition). The world is flat: A brief history of the twenty-first century. New York, NY: Farrar, Straus and Giroux.
Other Suggested Readings:
Gray, K., & Herr, E. (1998). Workforce education: The basics. Boston, MA: Allyn & Bacon.
Harrison, L. E. & Huntington, S. P. (Eds.) (2000). Culture matters: How values shape human progress. New York, NY: Basic Books.
METHODS OF
INSTRUCTION
· Discussion
· Analytical and reflective writing
· Informal peer content critique/feedback
· Informal and formal critique/feedback by the instructor
· Readings from class texts, class notes/material, and from additional sources
· Individual field and research activities
EVALUATION
Your unit grade will be based on the following criteria:
Midterm Examination / 200Final Examination / 200
Discussion Questions & Participation (35 points per lesson) / 420
Team Paper (Annotated Bibliography) / 60
Team Paper (Final Copy) / 120
Total / 1000
CLASS POLICIES:
Attendance: There is no attendance policy in this class in a traditional sense—the students are not required to participate in the class activities at any specific time each week. However, every assignment in this class has a due-date—such assignments must be submitted/presented on time.
Late Work: No late work will be accepted or rewarded any credit unless the failing to submit an assignment on time is due to those circumstances outlined in the CSULB Attendance Policy as Excused Absences (Academic Senate Policy #01-01). Please refer to the CSULB Catalog or visit the CSULB Academic Senate site to get familiar with the policy (http://www.csulb.edu/divisions/aa/grad_undergrad/senate/policy).
Participation: In this class, Participation is a set of specific weekly activities with the established deadlines. The nature of these activities and the evaluation criteria for them are described in detail further in this syllabus.
ASSIGNMENTS
Basic Technical Requirements:
Internet access, E-mail account and access, Word Processing with MS Word compatibility: many of the class notes, documents, and additional readings are stored as MS Word files and documents; the exam is also written in MS Word--you will need this program in order to retrieve and open these documents and files; you will also need to use a MS Word compatible program to submit some of your work to the instructor.
Individual Assignments:
All individual assignments must be computer-typed and word-processed, in the format described in the latest APA manual. (See APA folder under Course Information tab for some of the basic tips on APA).
Discussion Questions and Participation:
500-600 word essays addressing the questions stated in the discussion board. The essays should demonstrate your familiarity with the reading material and concepts, understanding of the topic discussed, your ability to conduct additional and relevant to the topic research and integrate the knowledge from the class material and other sources with your personal and professional experience. You are expected to cite and reference minimum three sources of information; it might include the class textbook, lecture notes, and any other sources you find during your research activities for each lesson.
Each lesson also requires constructive participation comments on other classmates' postings, respectful communication style and overall active participation in the discussion board.
Evaluating Criteria for Online Discussion Questions
The responses to each lesson’s Discussion Questions will be assessed according to the following rubric:
35 points per lesson--relevant content provided to all questions for the lesson; clear evidence of critical thinking and demonstrated ability to apply learned concepts; well organized, good writing mechanics (check spelling and grammar), evidence of relevant research; sources are cited and referenced according to APA format. Participation comments are constructive.
25-34 points per lesson—relevant content provided to all questions for the lesson, though little evidence of critical thinking; well organized, good writing mechanics, evidence of relevant research sources are cited and referenced according to APA format. Insufficient or no participation comments; or the comments are generic or lack substance.
15-24 points per lesson—content is insufficient, writing mechanics is acceptable, BUT no evidence of relevant research (no citations or references of sources). . Insufficient or no participation comments; or the comments are generic or lack substance.
0-14 points per lesson—no response posted OR the content is insufficient, no organization, no evidence of research. no comments.
Exams:
There will be two online open-book, open-notes midterm and final exams. More information will be available prior to the exams.
Group Assignments:
There will be a two-part group assignment in this course—Team Research Paper: The assignment consists of 1) presenting an outline and annotated bibliography for the paper and 2) presenting the final paper. Each student will be assigned to a team by the instructor. Each team will be able to communicate through its own discussion forum accessible only to the assigned members of the team; team members can also communicate via e-mail, phone, or any other preferred and accepted by all members modes of communication. Please note, that it is NOT expected that the team should meet in person; however, this decision is within each team’s discretion as long as all members consent.
Team Research Paper (Outline and Annotated Bibliography):
As the result of research of the topic, each team will submit a proposed paper outline and will list minimum of seven bibliography entries to books, articles, and/or documents in the discussion board forum designated by the instructor specifically for this assignment. Each reference entry should be followed by a brief descriptive and evaluative paragraph--the annotation. The purpose of the annotation is to inform the reader of the relevance, accuracy, and quality of the sources cited. The sources listed in this bibliography must be relevant to the topic(s) selected by the team for the final paper. The sources listed in this annotated bibliography activity should, in general, be the same as the sources cited and referenced in the team’s final paper; however, it is acceptable if some changes are made in the final list of references used for the paper. (See Annotated Bibliography file in the APA folder under Course Information tab)
Evaluating Criteria for Outline and Annotated Bibliography Activity:
55-60 points—the outline is a clear plan of proposed paper; minimum seven annotated entries are listed; the sources are relevant to the topic of the project selected by the team; the sources are also clearly organized according to their relevance to each part (issues, section) of the paper; the APA format is closely followed
50-54 points—the outline is a clear plan of proposed paper; fewer than seven annotated entries are listed; the sources are mostly relevant to the topic of the project selected by the team; the sources are also clearly organized according to their relevance to each part (issues, section) of the paper; the APA format is closely followed
40-49 points—no clear plan of sections for the proposed paper; fewer than seven annotated entries are listed and the relevance of the sources to the topic of the project or to its parts (issues, section) is not clear; the APA format is not followed closely
0-39 points—none or insufficient number of entries is listed; no clear relevance to the topic, APA is not followed.
Team Research Paper (Final Copy):
The team product is an 8-10-page font-12 double-spaced research paper on one of the topics covered and discussed in this course. The paper should address the issues of cultural differences in work-related aspects of society. The focus should be on countries and/or regions other than the US; however, the comparative analysis between other nations and the US is appropriate. You may also consider such Globalization issues as the effect of Globalization on a certain professional field or occupation). In general, choose the topic that is relevant to the course topics and discussions, on the one hand; and on the other, something that is relevant to your own professional, personal, and/or academic experience and interests.
The Paper must be written and organized according to APA format; particularly, pay attention to citations and references of research sources, and to the correspondence between citations in text of your essay and references at the end. It is expected that you will be using at least 7 different sources; that will include academic publications, national/international database, media/news reports, etc.
More information on the Team Paper assignment, suggested topics and outlines, as well as the criteria for evaluation can be found in the course website under Assignment Tab.
All assignments must be submitted by the specified due dates outlined in the Course Overview file.
Submission Instructions:
Discussion Questions; Discussion Participation Comments:
Type (or copy/paste from a word file) your answers, comments, and references into the class main discussion board under the forums designated by the instructor.
Exams:
The exams will be submitted automatically through the exam link in the course portal. More information on the location of the link will be available.
Team Paper (Annotated Bibliography and the Final Paper):
Both parts of the team project are to be submitted to the class main Discussion Board under the forums assigned by the instructor. Both projects must be submitted as MS WORD attachments. Both parts of the project (bibliography and final paper) will be open and available for all students to read and comment.
LETTER GRADES
The following describes the level of student performance expected for each letter grade.
A – Performance of the student has been at the highest level, showing sustained excellence in meeting all course requirements and exhibiting an unusual degree of intellectual initiative.
B – Performance of the student has been at a high level, showing consistent and effective achievement in meeting course requirements.
C – Performance of the student has been at an adequate level, meeting the basic requirements of the course.
D – Performance of the student has been less than adequate, meeting only the minimum course requirements.
F – Performance of the student has been such that minimal course requirements have not been met.
Grades will be assigned based on the following percentages/scores:
Numeric Score / Letter Grade93 - 100 / A
83 - 92 / B
73 - 82 / C
63 - 72 / D
0 - 62 / F
HCA 457I: Course Schedule/Overview
Course Schedule/Overview
General rules for Due Dates:
1. The time for due dates (unless stated otherwise) is 11:55PM of the due date
2. The Discussion Questions assignments and Participation comments are due on Fridays
3. Due Date for other assignments are stated in the course schedule
08.27-08.31Unit 1
Introduction and Orientation
· Required Reading:
o Lesson 1 Class Notes and Class Material
· ASSIGNMENT DUE :
o On the Discussion Board:
§ Discussion Questions
§ Discussion Participation Comments
09.03-09.07
Unit 2
Definition of Work and Work Ethics
· Required Reading: