Chapter 4: Communicating and Working in Teams Chapter Notes: Pages 74-84

I. Teams A. Two or more people working together to reach a goal.

B. Working together can create a better or different outcome than working as an individual.

C. Teams must have strong leadership and members who are willing to work with one another to achieve a focused objective.

II. Types of Teams

A. Formal Teams –

Ex.:

B. Virtual Teams –

Ex.:

C. Informal Teams –

Ex.:

III. Team Development

A. Getting to know each other

B. Learning to work together

C. Working together

D. Being successful IV. Team Member Roles

Definition Responsibility

Facilitator

Recorder

Timekeeper

Encourager

Skeptic V. Meeting as a Team

A. When planning a meeting 1. Reserve a meeting place

2. Send an ______to those who need to ______the meeting

3. ______and ______an ______before the meeting so participants can be prepared.

B. When conducting a meeting 1. ______the meeting ______.

2. Preview the ______so everyone is ______on the purpose of the meeting

3. ______from attendees

4. Keep the discussion on ______.

5. ______the information at the ______of the meeting.

6. End on time.

VI. Leadership in Teams

A. Leadership – the ability to motivate or guide others. The willingness to motivate others to reach a goal or overcome challenges B. Leadership Styles - the way in which a manager or team leader leads employees or team members.

1. Laissez-faire –

2. democratic –

3. autocratic -