Can You Help Others to Live Life to the Full?
Support Worker
Can you help others to live life to the full?
If so, we currently have an opportunity for a Support Worker in
136 Bryn Meurig, Ynys Mon
37 hours per week
(2 positions available, Permanent & Temporary)
£6.73 - £7.25 per hour (dependant on experience & qualifications)
Cartrefi Cymru provides support to people with learning disabilities, mental health needs, older people, people with Autism and physical disabilities. We are looking to recruit Support Workers with an interest in supporting service users with learning disabilities and complex needs in their own home.
As a Support Worker, you will form an integral part of a team, supporting and enabling our service users in their home and also in the community. For some service users, consistency of structure and routine is very important so you will need to be able to accommodate this in your working practices. This is an ideal opportunity if you are committed to enabling people to live fulfilled and independent lives.
To be successful in this role previous experience of support work is not always necessary, however a sympathetic approach and understanding of supporting individuals who may challenge is essential in some services. It is essential that you possess and NVQ Level 2 in Health and Social Care, or that you have a commitment to work towards a QCF in Health and Social Care.
Additionally, you should have a full, valid UK driving licence and access to a car which you are able to use for work purposes. Welsh is desirable for this position.
The length of shifts will vary depending on the needs of the individuals you will be supporting and will include working early mornings, evenings, weekends and bank holidays and will also involve sleeping overnight at the service users’ home.
Sound like you?
If you are interested in applying for this position please complete an application form online at www.cartrefi.org quoting reference 130418/SW/CEU detailing how your skills and experience meet the person specification, this can then be returned online. Alternatively, a downloaded application from can be returned to either to Human Resources Department at or 5 Coopers Yard, Curran Road, Cardiff, CF10 5NB. You can also contact our Recruitment Hotline on 029 20642286 for a recruitment pack.
Closing date: 12.00 noon, 18th April 2013
Role Profile
JOB TITLE: / Support WorkerSERVICE/DEPARTMENT: / 136 Bryn Meurig, North Wales
ACCOUNTABLE TO: / Service Manager, Area Manager
LOCATION: / Ynys Mon, North Wales
ROLE SUMMARY: / Support Workers form part of a team, supporting and enabling service users with learning and physical disabilities.
Service users live in their own homes in the community and may require emotional and practical support on an individual basis.
Support Workers provide cover as part of a planned rota and may also be asked to undertake work at short notice to cover unplanned absences.
There are also a range of administrative tasks which will need to be carried out.
What you will be doing:
JOB ROLE:Service Users
· To provide support to people on an individual basis consistent with Cartrefi Cymru’s values, policies and procedures
· To provide support to people that meets their needs and requirements, in accordance with their individual policies and plans
· Wherever possible, to integrate service users into the local community and provide the means for them to develop skills and access as wide a range of experiences as possible
· Ensure that the service user’s needs are met by liaising with the Service Manager, Area Manager and members of the support team
Personal Development
· Actively participating in and contributing to staff meetings
· Attending appropriate training events and completing appropriate documents relating to training
· Actively participating in and contributing to your appraisal and supervision sessions
· Take an active role in personal Professional Development, and in maintaining a level of knowledge and skill appropriate to the role of a Support Worker
Quality Standards
· Assist the Management Team in ensuring that quality standards and regulatory requirements for the Service are met
· Contribute to an ongoing system of internal evaluation of the service
Administration
· Assisting in properly maintaining and regularly updating service related records, including service user medication and finances related documentation
General
· To communicate clearly with colleagues, your line manager and the Management Team
· Actively and positively promote the values and aims of the company
· Undertake any other responsibilities and tasks which may reasonably be requested by the Area Manager, Service Manager or Assistant Service Manager
· All responsibilities and tasks must be carried out in compliance with the Care Council for Wales Code of Practice, and specified Regulations, Contracts, and Service Specifications
What you need to be able to do this:
EXPERIENCE AND QUALIFICATIONS:Essential / · Experience of relating to different groups of people either through social networks, work or a learning environment (e.g. college)
· Experience of supporting people with personal and home based tasks (this can include unpaid support, for example caring for children or other family members)
· Willingness to undertake an QCF level 2 Diploma (Adults Wales) in Health and Social Care
· A valid driving licence, use of your own vehicle with MOT, road tax and appropriate level of insurance
Desirable / · Experience of providing support to vulnerable adults with physical or learning disabilities, either on a paid or voluntary basis
· Experience of supporting individuals with Epilepsy
· NVQ 2 in Care, Promoting Independence, or Health and Social Care or an equivalent qualification
· Experience of working with people with autism
· Experience in Positive Behaviour Management (PBM)
KNOWLEDGE AND UNDERSTANDING:
Essential / · Knowledge and understanding of supporting individuals to maintain their personal hygiene
· Knowledge and understanding of supporting individuals, both physically and emotionally, in their lives
Desirable / · Understanding the issues face by vulnerable adults and how to support them effectively
· Understanding issues related to the protection of vulnerable adults
· Understanding of the principles of person-centred and relationship-centred support
· Knowledge and understanding of the principles of confidentiality and privacy
ABILITIES AND SKILLS:
Essential / · Ability to develop good working relationships with service users, their families and support staff
· Good verbal and written communication skills
· Basic numerical skills
· Ability to complete and maintain written records, for example day to day finances and medication records
· Ability to remain calm under pressure
· Ability to deal with difficult issues in a sensitive way
· Ability and willingness to work unsociable hours
· Ability and willingness to work towards your own professional development
· Ability to work on your own initiative and as part of a team
· Ability and willingness to be flexible in your approach to work, in supporting other local service users as and when required
· Ability and willingness to occasionally travel to a range of venues in Wales for meetings and professional development events
· Ability to carry out Manual handling tasks
· Ability to swim
Desirable / · Ability and willingness to use your own vehicle for work related purposes
· Ability to speak Welsh
How you will do it:
CARTREFI CYMRU VALUES:Cartrefi Cymru is a values based organisation which recognises the importance of its values in creating a unifying and trusting environment for those working for and receiving support from the Company. We believe that by respecting and empowering staff that they will respect and empower the people that they support.
As a result, an important aspect of working for the Company is demonstrating our values. Whilst the job purpose covers what you do, our values cover how you are expected to act doing your job. You will be expected to demonstrate our values as part of your application and if successful, during your probation and continued employment.
Our values are:
Respect: promoting the dignity and individuality of everyone, self aware, empowering
Enabling: continuous improvement and learning for all, motivational and encouraging.
Safeguarding: understanding the issues faced by the people we support and working to achieve positive outcomes
Supportive: approachable, responsive, courteous and patient.
Responsible: professional, taking ownership of issues and using your initiative to see them through to resolution.
Adaptive: meeting service user’s changing needs, open to change and reflective
Open: authentic, transparent, honest and trustworthy.
In demonstrating these values you will be expected to act whole heartedly within the best interests of the service users we support, the colleagues that you work alongside and the Company.
CARTREFI CYMRU
Disclosure and Barring Service - POLICE CHECK POLICY
POLICY STATEMENT
As an organisation using the Disclosure and Barring Service (DBS) Disclosure service to assess applicants’ suitability for positions of trust, Cartrefi Cymru complies fully with the DBS Code of Practice (a copy of which is available on request) and undertakes to treat all applicants for positions fairly. It undertakes not to discriminate unfairly against any person being the subject of a Disclosure on the basis of conviction or other information revealed.
Cartrefi Cymru is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age physical/mental disability or offending background.
We have a written policy on the recruitment of ex-offenders, which is made available to all Disclosure applicants at the outset of the recruitment process.
We actively promote equality of opportunity for all with the right mix of talent, skills, and potential and welcome applications from a wide range of candidates, including those with criminal records. We select all candidates for interview based on their skills, qualification, and experience.
A Disclosure is only requested after a thorough risk assessment by the relevant Senior Manager has indicated that one is both proportionate and relevant to the position concerned. For those positions where a Disclosure is required, all application forms, job adverts and recruitment briefs will contain a statement that a Disclosure will be requested in the event of the individual being offered the position.
Where a Disclosure is to form part of the recruitment process, we encourage all applicants called for interview to provide details of their criminal record at an early stage in the application process. We request that this information is sent under separate, confidential, cover to a designated person within Cartrefi Cymru and we guarantee that this information is only seen by those who need to see it as part of the recruitment process.
Please note that employment will not commence until the Disclosure certificate has been received. Applicants should also be aware that the DBS processing time may take up to 6-7 weeks.
CARTREFI CYMRU
POLICY STATEMENT ON THE RECRUITMENT OF EX-OFFENDERS
Because of the nature of Care work, all Care Positions are exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Order 1986. As such all applicants are required to declare any conviction, caution, warning etc. even if they would otherwise be regarded as “spent” under this Act.
We will ensure that all those in Cartrefi Cymru who are involved in the recruitment process have been suitably trained to identify and assess the relevance and circumstances of offences. We will also ensure that they have received appropriate guidance and training in the relevant legislation relating to the employment of ex-offenders, e.g. The Rehabilitation of Offenders Act 1974.
At interview, or in a separate meeting, we will ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position. Failure to reveal information could lead to withdrawal of an offer of employment. If you are already employed by Cartrefi Cymru then we reserve the right to terminate your employment summarily.
We will make every subject of a Disclosure and Barring Service Disclosure aware of the existence of the Disclosure and Barring Service Code of Practice and will make a copy available on request.
We undertake to discuss any matter revealed in a Disclosure with the person seeking the position before withdrawing an offer of employment. . If you are already employed by Cartrefi Cymru then we reserve the right to terminate your employment summarily.
Having a criminal record will not necessarily bar someone from working with us. This will depend on the nature of the position and the circumstances and background of their offences, and on their honesty in disclosing prior offences.
CARTREFI CYMRU
PROTECTION OF VULNERABLE ADULTS
The broad definition of a vulnerable adult is a person “who is or may be in need of community care services by reason of mental or other disability, age or illness, and who is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm”.
What is abuse?
Abuse is any form of action, perpetrated against a person without their consent and, in a way that potentially acts against their interests, is a violation of an individual’s human and civil rights by any other person. Abuse can take a number of forms, including physical, verbal, sexual, financial, emotional or psychological, neglect and acts of omission and discrimination.
Cartrefi Cymru will do its utmost to prevent abuse through careful recruitment and selection processes, guidance and training for care staff and monitoring.
PoVA List
Like all Care Providers, Cartrefi Cymru, has a legal obligation to refer all abuse cases for inclusion on the Protection of Vulnerable Adults (PoVA) list.
The PoVA list is a national database that contains the names of people who are deemed unsuitable to work or have contact with vulnerable adults.
In the case of inclusion on the provisional or permanent list, Cartrefi Cymru is barred from continuing to employ an individual in a care position and he or she must be moved from the care position immediately if this has not already been done. If a move is not possible, dismissal may be the only option.
What does this mean for you?
1. If you are not on the PoVA list, either as confirmed or provisional: we look forward to receiving your application form.
2. If your name is on the provisional list: you are welcome to apply, however Cartrefi Cymru cannot employ you in a care position until you have been exonerated from the abuse allegations and your name has been removed from the provisional list.
(If you are included on this list you will have been informed and have been given the opportunity to submit your comments as to why you should not be included on the list.)