Instruction Manual with Warranty
TOTO U.S.A., Inc. 1155 Southern Road Morrow, GA 30260 WASHLET Phone : (770) 282 8686 NEOREST Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A.
TOTO ASIA OCEANIA 10, Eunos Road 8, #12-07, Singapore Post Centre. Singapore 408600. PTE. LTD. Phone : +65-6744-6955 Fax : +65-6841-0819 http://asia.toto.com/
TOTO ASIA OCEANIA Middle East Branch LOB19-1701-1702, Jebel Ali Free Zone, P.O. box 261804, Dubai U.A.E. PTE. LTD. Phone : +971-4-886-5983 Fax : +971-4-886-5986 http://asia.toto.com/
TOTO ASIA OCEANIA Manila Representative Office. Unit 1010, 10th Floor Rufino Building, Ayala Avenue cor.V.A. PTE. LTD. Rufina Street, Makati City,1226 Philippines. Phone : +63-2-887-6643 Fax : +63-2-887-4084 http://asia.toto.com/
TOTO LTD. Bangkok Representative Office G Floor, Q.House Ploenjit Building, 598 Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Thailand http://www.totobkk.com/
TOTO INDIA INDUSTRIES Head office 506, 5th Floor, ASCOT Center, Sahar Airport Road, PVT. LTD Andheri (East) Mumbai 400099, Maharashtra, India. Phone : +91-22-2832-5741/5742 Fax : +91-22-6725-8780 http://asia.toto.com/
550H SN982M (MS982CUMG) TOTO INDIA INDUSTRIES Delhi Branch 909-909A, 9th Floor, Block-E, International Trade Tower, TCF9786JA PVT. LTD Nehru Place, New Delhi 110019, India. Phone : +91-11-4654-2421 to 26 Fax : +91-11-4654-2430 http://asia.toto.com/
TOTO VIETNAM Co., Ltd. Ha Noi Branch R. 810, Daeha Business Centre, 360 Kim Ma St., Ba Dình Dist., Ha Noi City Phone : +84-4-37714354 Fax : +84-4-37714355 http://toto.com.vn/ Da Nang Branch 10th Floor, ACB Building, 218 Bach Dang Str., Hai Chau Dist., Da Nang City Phone : +84-511-3565261 Fax : +84-511-3565262 http://toto.com.vn/ Ho Chi Minh Branch R. 1301, Centec Tower, 72-74 Nguyen Thi Minh Khai Str., Dist. 3, Ho Chi Minh City Phone : +84-8-38229520 Fax : +84-8-38229522 http://toto.com.vn/
■ Thank you for your recent purchase of the TOTO Washlet. Please read the enclosed information to ensure the safe use of your product. • You are advised to record the following information to allow quick service. ■ Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference.
Date of purchase : Name of shop :
Date : year month day
Tel : ( )
2012.7.30 D08692R What functions are available on your product? Table of Contents Introduction Safety Precautions ...... 4 The model name and part number are indicated Operational Precautions ...... 11 on the bottom side of the toilet lid. Cleaning Parts names ...... 12
TCF CS Support Automatic Functions (Convenience Operation * The combination model number indicated is for the U.S. model only. Features) ...... 18 Sanitary Toilet Automatic Functions (Cleaning Features) ...... 20 Model NEOREST Temperature Adjustment ...... 22 SN982M Ref. Page Energy-saver Features ...... 24 Functions Part No. TCF9786JA
Rear cleansing ● Power plug ...... 28 Soft rear cleansing ● Top unit/Bowl Unit ...... 29 Cleansing Front cleansing ● Gap between the Top Unit and the Bowl Unit ...... 30 Maintenance Wide front cleansing ● Gap between the Top Unit and the Wand position adjustment ● 16, 17 Toilet Lid ...... 31 Basic Functions Water pressure adjustment ● Water Filter Drain Valve ...... 32 Changing the washing method Oscillating cleansing ● Deodorizing Filter ...... 34 Pulsating cleansing ● Wand ...... 35 Water À lter (Bowl unit) ...... 36 Personal setting lock ●
Drying Warm Air Drying ●
Changing the temperature Temperature Adjustment ● 22, 23 Remote control bowl unit cleaning ● Changing Settings ...... 38 Flushing Auto bowl unit cleaning ● What to Do? ...... 52 17, 18, 19 ●If there is no water due to a power Opening and closing the toilet seat ● Opening and closing with remote control outage or water failure ...... 52 Convenient ● Auto lid opening and closing ● If you cannot operate with the remote Functions 18, 19 control ...... 52 Lighting up Soft light ● The self-cleaning functions operate automatically.
●Long Periods of Disuse ...... 53 Reference Heating the toilet seat Heated seat ● — (See pages 20 and 21 for details.) ●Freeze Damage Prevention ...... 54 Timer energy-saver ● Saving energy 24, 25 Troubleshooting ...... 55 Auto energy-saver ● As you Approach As you stand up As you move away SpeciÀ cations ...... 62 ● Auto wand cleaning xA mist is sprayed in xThe wand is cleaned x"ewater+" is sprayed in Warranty ...... 63 "ewater+" sanitizing the bowl unit to make it with "ewater+". (The the bowl unit to maintain Sanitary Functions Auto bowl cleaning ● 20, 21 more diffi cult for dirt to wand extends and then cleanliness. Removing odors Deodorizer ● adhere. retracts.) xWhen you sit on ● Bowl unit cleaning 29 the toilet seat, the deodorizer operates. Cleaning lift lever ● 30 Maintenance Removable toilet lid ● 31
Wand cleaning ● 35 2 3 Safety Precautions
These precautions are important for safe usage. Be sure to follow them and use the product correctly. Introduction Symbols and meanings WARNING Only use tap water or potable well water (underground water). Do not use May result in death or serious injury. seawater. WARNING xDoing so may cause irritation to the skin and malfunction. Do not touch the power plug during thunderstorms. xDoing so may cause electrical shock. May result in injury or property damage. CAUTION Do not allow the water supply hose to touch the power plug or outlet. xDoing so may cause condensation resulting in a fi re, electrical shock, heat or a short. The following symbols are used to indicate important safety instructions for the use of the product. Do not do anything that could damage the power cord, power plug or toilet Symbol Defi nition seat cord. Do not strike, yank, twist, excessively bend, damage, alter, or heat the electrical cords. Also, do The symbol indicates a prohibited use of the product. not place anything heavy on, bind or pinch the electrical cords. xUsing a damaged electrical cord may result in a fi re, electrical shock, heat or short. Do not use a loose or faulty electrical outlet. The symbol is used to indicate a required step in the use of this product. xDoing so could cause a fi re or a short. Do no use any outlet or wiring equipment beyond its specifi ed rating. xPlugging too many plugs into the same outlet, for example using outlet splitters, can cause fi re due to heat. WARNING Do not use any power supply other than the one specifi ed. [North, Central, South America] Do not plug or unplug the power plug with wet hands. AC120 V, 60Hz xDoing so may cause electrical shock. [Asia, Oceania, Middle East] Do not get any water or cleaning solution on the top unit or power plug. AC220 V, 50/60Hz xDoing so may cause a fi re, electrical shock, heat or a short. xDoing so could cause a fi re or excessive heat. xDoing so can cause the product to crack resulting in injury or water damage. Do not stick a fi nger or anything else into the warm air outlet. Never disassemble, repair or alter. Do not place anything on the warm air outlet or drape clothes over it. xDoing so may cause a fi re, electrical shock, heat or a short. xDoing so could cause burns, electrical shock or malfunction. Do not install the Washlet on moving vehicles such as RV's or boats. xDoing so could cause fi re, electric shock, short or malfunction. Beware of irritation or burn xThe toilet seat, lid, top unit or other part might come loose and fall, resulting in injuries. xImproper use of heated toilet seats could cause irritation or burn. Do not use the Washlet if a malfunction occurs. When sitting for a long time on the toilet seat, switch the toilet seat temperature adjustment to "OFF". [North, Central, South America] When any of the following persons use a heated seat or warm air drying, someone should switch In the following cases, unplug the plug out from the outlet and close the water supply valve. the toilet seat temperature adjustment to "OFF" and switch the drying air temperature to "Low". [Asia, Oceania, Middle East] Young children, the aged and other users unable to set the temperature appropriately In the following cases, switch the breaker on the distribution board to OFF and close the water themselves supply valve. The ill, physically disabled and others who do not have freedom of movement Possible malfunctions: Those using any medicines that cause drowsiness (sleeping or cold medicine), those who have Water is leaking from a pipe or the top unit been drinking heavily, anyone severely fatigued and anyone else liable to fall asleep The product is cracked or broken. The product makes a strange noise or emits a strange odor. Always connect the Washlet to the cold water supply The product emits smoke. xConnecting to hot water supply may result in burns and equipment damage. The product is abnormally hot. Make sure that a properly grounded (3 prong) outlet has been installed. The bowl unit is clogged. xFailure to install a grounded outlet could cause electrical shock in the event of a malfunction or The toilet seat cushion is out of place. short circuit. xContinued use after malfunction could cause a fi re, electrical shock, heat, short, injury or water Do not unplug by pulling the cord. damage. To unplug, hold the plug, not the cord. xPulling on the cord may cause damage and result in fi re or heat. 4 5 Safety Precautions (Continued) Introduction WARNING CAUTION
This is an electrical product. Do not install it anywhere water is likely to get on Keep cigarettes and other open fl ames away from this product. the product or anywhere with humidity high enough that water is likely to form xFailure to do so could cause a fi re. on the surface of this product. When using the product in a bathroom, install a When cleaning or maintaining the plastic parts (top unit etc.) or the water fan or ventilation port and ensure good air fl ow through the bathroom. supply hose, use a kitchen cleaner diluted with water. Do not use any of the xFailure to do so could cause a fi re or electrical shock. following. If the electric cord is damaged, avoid danger by having the manufacturer’s Toilet cleaner, household cleaner, benzene, paint thinner, powdered cleanser or nylon scrubbing pads. repair department or equivalent specialist replace it. xThese items could damage or crack the plastic and cause injury or malfunction. [North, Central, South America] xThese items could damage the water supply hose and cause a water leak. Insert the power plug securely into the outlet. Do not apply strong force, mechanical shock, step on or stand on the toilet xFailure to do so could cause a fi re, heat or a short. seat, toilet lid or top unit. Also do not place any heavy object on the toilet Periodically remove dust and dirt from the electrical plug and make sure seat, toilet lid or top unit. it is securely plugged into the wall outlet. xDoing so could cause cracking or cause the top unit to come loose and fall resulting in injury. xFailure to do so could cause a fi re, heat or a short. xDoing so could damage the product and cause injury or water damage. Pull the plug out from the outlet and wipe clean with a dry cloth. Do not lift up this product by the toilet seat or lid. Always unplug the plug from the outlet before cleaning or maintenance. Do not raise the toilet seat or lid while objects are resting on top of the toilet. xFailure to do so may cause electrical shock. xDoing so could cause the top unit to come loose and fall resulting in injury. xExcept when using "Wand cleaning" or "Bowl unit cleaning". Do not fold or crush the water supply hose. Always unplug the plug from the outlet before removing the top unit. xDoing so could cause water leaks. xFailure to do so could cause a fi re or electrical shock. To prevent a sudden water leak, do not remove the water fi lter drain valve [Asia, Oceania, Middle East] when the water supply valve is open. Check that the power plug is waterproofed with silicone rubber. xDoing so will cause water to spurt out. xA power plug that is not water-proofed could cause a fi re and electrical shock. Refer to Page 32 for instructions on cleaning the water fi lter drain valve. * If the power plug is not water-proofed, ask the contractor who did the installation to water-proof it. Do not fl ush anything other than bodily waste and toilet paper. Also, do not Check that an appropriate ground is installed. fl ush too much toilet paper. xIf the ground is not installed, if there is a breakdown or electrical current leak, the lack of a xDoing so could clog the toilet, causing waste water overfl ow and water damage. ground could cause electrical shock. For the ground, use copper wire with a ground resistance of 100 : max. and a diameter of Do not pour hot water into the toilet. 0.005 ft (1.6 mm) min. xDoing so may result in damage to the toilet, injury or water damage. * If there is no ground installed, ask the contractor who did the installation to install the ground. If the product is damaged, do not touch the damaged section. Check that the outlet for electrical power is as follows. xDoing so could cause injury. xFailure to do so could cause a fi re or electrical shock. When operating the lift lever for cleaning, do not insert your fi ngers into the a. Protect the outlet circuits with a high-sensitivity quick leakage switch (with a rated current gap between the top unit and the bowl unit. sensitivity of 15mA or less) or an insulating transformer (1.5kVA min., 3kVA max.). Do not use the product while the top unit is lifted up. b. Install the outlet and plug positioned at least 2.62 ft (0.8 m) above the fl oor and as far as possible from the bathtub. Do not use the product if the top unit is unstable. * Check that the wiring in a. and b. above is complete. If the wiring has not been completed, xDoing so could cause the top unit to come loose and fall, resulting in injury. ask the contractor who did the installation to do it. Always switch the breaker on the distribution board to OFF before cleaning or maintenance. xDoing so may cause electrical shock. xExcept when using "Wand cleaning" or "Bowl unit cleaning". Always switch the breaker on the distribution board to OFF before removing the top unit. xFailure to do so could cause a fi re or electrical shock.
6 7 Safety Precautions (Continued) Introduction CAUTION DANGER To reduce the risk of electrocution:
If a water leak should occur, always close the water supply valve. 1. Do not use while bathing. Preventing damage to pipes and hoses due to freezing 2. Do not place or store the product where it can fall or be pulled into a tub or sink. xFrozen water pipes could cause the top unit and the pipes to break, resulting in a water leak. 3. Do not place in or drop into water or other liquid. Regulate the room temperature to prevent the pipes and hoses from freezing during cold months. 4. Do not reach for the product when it has fallen into water. Unplug it immediately. When installing the water fi lter drain valve, make sure that it is securely tightened in its proper position. xFailure to securely tighten it might cause water leaks. Always fl ush, even after just urinating. DANGER To reduce the risk of burns, electrocution, ¿ re or injury to persons: xFailure to do so could result in inadequate fl ushing and clog the bowl unit, causing waste water overfl ow and water damage. 1. Close supervision is necessary when this product is used by, on, or near children or Wipe any urine, condensation, cleaner, water, etc. that has gotten on the invalids. fl oor with a well-wrung mop or cloth. 2. Use this product only for its intended use as described in this manual. Do not use xFailure to do so could cause staining of the fl oor and corrosion. attachments not recommended by the manufacturer. [North, Central, South America] 3. Never operate this product if it has a damaged cord or plug, is not working properly, When not using the Washlet over an extended period of time, drain the has been dropped or damaged, or has been dropped in water. Return the product to water out of the top unit and the water supply hose, and pull the electrical a service center for examination and repair. plug from the outlet. 4. Keep the cord away from heated surfaces. When using the product again, allow the product to refi ll with water fi rst. xOtherwise, the water in the tank might become contaminated and cause skin infl ammation or 5. Never block the air openings on the product or place it on a soft surface, such as a other problems. bed or couch, where the air openings may be blocked. Keep the air openings free of xLeaving the power ON might cause a fi re or heat. lint, hair, and other similar items. If the bowl unit is clogged, disconnect the power plug and remove the 6. Never use while sleepy or drowsy. clog. 7. Never drop or insert any object into any opening or hose. xIf the auto bowl unit fl ush were allowed to function, it would make the wastewater in the bowl unit overfl ow resulting in water damage. 8. Do not use outdoors. Do not operate where aerosol (spray) products are being used Use any commonly available toilet plunger to remove the clogging. or where oxygen is being administered. [Asia, Oceania, Middle East] 9. Connect this product to a properly grounded outlet only. See "Grounding Instructions" in Page 10. When not using the Washlet over an extended period of time, drain the 10. The tank should be fi lled with water only. water out of the top unit and the water supply hose, and switch the breaker on the distribution board to OFF. When using the product again, allow the product to refi ll with water fi rst. xOtherwise, the water in the tank might become contaminated and cause skin infl ammation or other problems. xLeaving the power ON might cause a fi re or heat. If the bowl unit is clogged, switch the breaker on the distribution board to OFF and remove the clog. xIf the auto fl ush were allowed to function, it would make the wastewater in the bowl unit overfl ow and may result in water damage. Use any commonly available toilet plunger to remove the clogging.
8 9 Safety Precautions (Continued) Operational Precautions
■ For prevention of malfunctions ■ For prevention of damage ● Do not block the body sensor or the remote control ● Wipe plastic areas such as the top unit and remote Introduction Grounding Instructions transmitter or receiver. control with a soft, wet cloth.
Note xThese functions wash away waste and dirt from a localized area of your body. ● When a child uses the Washlet, the seat xDo not cleanse too much or for too long. switch may not be ACTIVATED their light Doing so may wash away normal bacteria, body weight. upsetting the balance of bacteria inside your body. ● Since the toilet seat is designed to move up xPeople who are receiving medical treatment or and down, a clearance is provided between therapy in this localized area should consult their the toilet seat cushion and the bowl unit. doctor before use. 10 11 Parts Names
Washlet control panel Main display Right side of top unit Introduction
POWER ON/OFF button POWER LED FRONT ON/OFF button REAR ON/OFF button Soft light Remote control receiver
Deodorizer vent
ENERGY CLEAN indicator "FULL FLUSH" button SAVER LED Cleaning lift lever * Use in situations such as when the remote control batteries have dischaged. SEAT LED
Deodorizing filter (Page 34)
Model name, part no., etc. Toilet lid Body sensor A (Page 11)
Soft light
Remote control receiver
Warm air dryer door Power plug (Page 15) Wand door
Water supply Wand valve Left side of top unit Toilet lid and toilet seat underside (Page 15) Heated seat Water filter drain valve Toilet lid cushion
Toilet seat cushions Water filter Bowl unit (Page 29) (Internal parts of the Body sensor B water supply valve) (Page 11) (Page 32)
Seat switch (Built-in) Water drain lever Gasket Cover (Page 53)
12 13 Preparation Using the Washlet for the First Time
1. Insert the battery. 2. Turn on the power. 3. Open the water supply valve.Introduction Remove the remote control [North, Central, South America] Remove the side panel. When the remote control is locked to from the hanger. Insert the power plug. 1 prevent theft 1 x The wand extends and then retracts. 1 Remote control Remove the screws (2, left 1 and right) from the remote Hanger control ¿ xture.
Loosen (Side view) Open the battery cover and Screw Phillips screwdriver Fully open the water supply insert two AA batteries. (2, left and right) (Fine-tip type) valve. 2 Fastening parts 2 (2, left and right) Wall
● When you set the batteries correctly in Remove the remote control
Mount the remote control in Wall Remove the hanger. Hanger 3 Check that the POWER LED Reinstall the side panel. on the main display of the 3 ■ About the batteries ■ 2 To return Washlet is lit up. ● Use dry cell, alkaline batteries. Follow the Tighten and fi x the screws (2, left and right). x If it does not light up, press [POWER ON/ instructions below to prevent the batteries from (Overtightening may cause damage to parts OFF] to light it up. rupturing or leaking fl uid. such as the hanger) x When replacing the batteries, use new batteries of the same brand. x If you will not be using the remote control for a long time, remove the batteries. x Do not use rechargeable batteries.
14 15 Basic Operations
[REAR CLEANSING] (Push the top side) : Cleanses your rear. When flushing or opening/closing the toilet lid/seat with the remote control Cleansing [REAR SOFT] (Push the bottom side) : Cleanses your rear with a gentle water flow.
[FRONT CLEANSING](Push the top side) : Serves as a bidet for women. [FULL FLUSH] : Perform a full flush. [WIDE](Push the bottom side) : Cleanses a wider area with the bidet. Flush [LIGHT FLUSH] : Perform a light flush.
: Dries your front and/or rear. [DRYER] Operation Drying [SEAT OPEN/CLOSE] : Opening and Opens and closes the toilet seat. [LID OPEN/CLOSE] : [STOP]: Opens and closes the lid. Stopping Stops the operation. closing
●Function that operate when a button is pressed during "REAR CLEANSING", "REAR SOFT", "FRONT CLEANSING" or "WIDE". [PRESSURE] ●You can adjust the water pressure to one of five levels. ("+": Stronger, "-": Softer) ●When you press the flush button, the pressure returns to the default setting (pressure setting 3). Remote control backside ●If you do not want to return the wand to the default setting, refer to Page 50. [POSITION] ● You can adjust the position to one of five positions. "▲" Moves to the front, "▼" Moves to the rear) ●When you press the flush button, the position returns to the default position (position setting 3). ●If you do not want to return the wand to the default setting, refer to Page 50. [OSCILLATING] ● When you press this button, the wand moves back and forth to wash you thoroughly. Cleaning features [PULSATING] (Page 20) AUTO features Temperature feature ● When you press this button, the wand cleanses with pulsation. Energy-saver setting (Page 18) selection (Page 24) (Page 22) Temperature adjustment [PERSONAL SETTING LOCK 1]/ (Page 22) [PERSONAL SETTING LOCK 2] You can store your preferred wand position, water pressure and water temperature settings.
● To store a setting While cleansing is in progress, set your preferred wand position, water pressure, and warm water temperature, and then press and hold [USER 1] or [USER 2] for 2 seconds or longer. ● To use After [USER 1] or [USER 2] is pressed, please push the button used for cleaning.
16 17 Automatic Functions Convenience Features
Various automatic functions are available, ApproachingSitting Standing-up Moving away such as a toilet lid that opens and closes automatically. xOperation under the initial Changing settings is described below. Note settings Operation When sitting on the toilet xAuto bowl unit cleaning will be unavailable for about 60 seconds after The toilet fl ushing the toilet. (Operate with the fl ushes. remote control) (After about 10 x The fl ushing time varies depending on seconds) how long you sit on the toilet seat. Around 6 to 30 seconds: "LIGHT Flush automatically FLUSH" xAUTO FLUSH ON/OFF Around 30 seconds or more: "FULL AUTO FLUSH When standing in front of the toilet FLUSH" xAUTO FLUSH WAITING TIME (➝ Page 40) The toilet fl ushes. xYou must stand in front of the toilet ( Using a "LIGHT FLUSH" bowl for 6 seconds or more to activate about 3 seconds after the the auto fl ush. person has moved about xWhen the tank is being replenished 0.98 ft (about 30 cm) away and an LED will fl icker on the main from the toilet seat) display, you cannot fl ush the toilet even with the remote control.
When using the toilet seat Toilet lid xWhen the room temperature reaches closes about 86°F (about 30°C) or higher, (About 90 the sensor may not detect properly, xAUTO OPEN/CLOSE seconds after preventing the toilet lid from opening. ON/OFF you stand up (Open and close with the remote Opening the toilet lid xTime until closing from the toilet control) automatically (➝ Page 42) Toilet lid opens seat) xWhen the toilet lid is closed with the xTime until opening AUTO OPEN/ remote control or by hand, it cannot xAutomatically opening When standing-up to urinate open automatically for about 15 both the toilet seat and CLOSE seconds. (Open and close with the toilet lid instead of just The toilet lid and toilet remote control) the lid (➝ Page 44) seat close xIf you sit on the toilet seat or stand in Toilet lid opens (About 90 seconds after front of the bowl unit briefl y, it will take * Open the toilet seat with the remote moving away by about 0.98 ft about 5 minutes to close automatically. control. (about 30 cm) or more)
Middle High Middle mode Low mode Lighting up the inside of the mode mode lights up lights up xSoft light ON/OFF bathroom with a soft light lights up lights up ( About 90 (Goes out (➝ Page 48) SOFT LIGHT seconds after after about 5 standing up) seconds)
18 19 Cleansing Features Support ■ Cleaning INDICATOR■ BOWL LIGHT Automatic Functions Lights to show that the Lights to show that auto bowl Cleaning "clean" functions are cleaning and auto wand operating. cleaning are operating. "ewater+" * is used automatically to clean the wand and bowl unit.
ApproachingSitting Standing-up Operation Changing Note settings
If dirt adheres... xDeodorizer ON/ Deodorizer stops ■ DEODORIZER (After about 2 minutes) OFF (➝ Page 46) If dirt adheres to the wand during use, you can extend the wand to clean it. Starts the deodorizer ● Cleaning the wand (Page 35) ■ The bowl unit can be cleaned Cleans the wand while the toilet is À ushing. Clean the wand automatically xWhen the wand has not been cleaned ● Cleaning the bowl unit (Page 29) automatically with clean (After about 25 seconds, in 8 hours, the wand is cleaned xAuto wand cleaning and sterile water * the wand extends and "ewater+" * comes out automatically. ON/OFF ➝ AUTO WAND from the base of the (Water comes out from near the wand ( Page 46) wand) cover) CLEANING (Only when the cleansing functions are used)
xThe pre-mist and after-mist are not Sanitize the bowl unit with Pre-mist After-mist sprayed if the toilet seat is open. * (A mist is sprayed (After the automatic "ewater+" . xThe pre-mist is not sprayed for about 90 xAuto bowl cleaning inside the bowl wand cleaning is seconds after the after-mist has fi nished. ON/OFF AUTO BOWL unit to make it fi nished, "ewater+" * mist xWhen the bowl has not been cleaned in 8 (➝ Page 46) more diffi cult for is sprayed inside the hours, the mist is sprayed inside the bowl CLEANING dirt to adhere) bowl unit) unit automatically. * What is meant by "ewater+" ? This is a hypochlorous water that is generated from chloride ions in tap LED inside the LED inside the bowl unit water via electrolysis (aka: electrolysed xBowl LIGHT ON/ bowl unit lights lights up during the auto water or EO). It is widely used for OFF BOWL LIGHT up during pre- wand cleaning and after- cleaning and disinfecting items such as (➝ Page 48) mist mist food, utensils and baby bottles. x Well water may not deliver the required effect. (Because the level of chloride ions is low.) x Clean, sterile water helps to minimize xLights up when "Auto wand cleaning", dirty surfaces, but does not make cleaning xCLEAN indicator CLEAN indicator CLEAN indicator lights "Auto bowl cleaning" or "Deodorizer" is unnecessary. ON/OFF INDICATOR lights up up cyclically. operating. x The effect and duration vary depending on (➝ Page 48) the usage environment and conditions. (Only when sitting on the toilet seat) 20 21 Temperature AdjustmentToilet Seat/Warm Water/Drying
Remove the remote control from the Press the button you want to Select the temperature level. 1 hanger. 2 adjust. 3 If the remote control is locked to prevent theft (➝ Page 12)
Remote control Operation
Hanger
■ Remote control backside When "OFF" Off ToiletToo seat temperature te Low High x When "OFF" is set, the SEAT LED will go off.
■ When "OFF" * WaterW ttemperaturee Temperature adjustment [ ] [ ] Low High
Temperature feature selection [SEAT] [WATER] [DRYER] DryingD air ttemperaturee Low High
* To prevent condensation, the water temperature does not drop below 68°F (20°C) even when set to "OFF".
22 23 Energy-Saver Features Type
You can save energy by turning the toilet seat heater to a low temperature (or turning the heater "OFF") during periods when the toilet will be used infrequently.
Energy-Saver Status AM PM Type Situation Main display Toilet seat heater 068 590
Example: Used infrequently from 9 pm to 6 am Operation When the energy-saver is set... When the energy-saver *1 You want to save time arrives... Set temperature Auto energy but dislike a (Green) a *2 *2 cold toilet seat Low temperature Low temperatureo energy- The Washlet detects time periods Low saver with infrequent use and lowers the toilet seat temperature automatically. (Green) (Orange)
Example: Set from 8 am to 5 pm
You want to save When the energy-saver is set... When the energy-saver time arrives... Set temperature*1 Set temperature*1 Timer energy only at the specifi ed times energy- When the desired time for saving OFF saver energy is set, the heater is turned off automatically every day at this (Green) (Green) time. OFF *3
Auto Example: When auto energy-saver and timer energy-saver are You want to save a lot When the energy-saver is set... When the energy-saver used together energy- of energy with auto time arrives... ● *1 *1 During auto energy-saver: Low Set temperature Set temperature saver energy-saver and timer Same LED indication as auto energy-saver energy-saver (see above) *2 *2 Low temperature Low temperature Timer When both auto energy-saver and ●During timer energy-saver: OFF timer energy-saver are set, auto Same LED indication as timer energy-saver (see (Green) energy- energy-saver operates when timer above) OFF *3 energy-saver is not operating. saver
Note ● Even if the toilet seat heater is set to "Low" or "OFF", the toilet seat is temporarily heated when you sit on it. * 1 The toilet seat temperature set on page 22. ● Auto energy-saver takes about 10 days to detect time periods in which the toilet seat is never or infrequently used. * 2 The time period when the toilet seat heater is set to a low temperature by the auto energy-saver. * 3 The time period when the toilet seat heater is "OFF".
To set energy-saver Pages 26 and 27 24 25 Energy-Saver Features How to Set
Remote control backside Press [AUTO]. 1 Displayed Auto energy- ■ To stop auto energy-saver saver Press [AUTO] again. Operation Not displayed
Example: To save energy from 1 am to 7 am (for 6 hours)
At 1am, press [TIMER] 1 repeatedly until "6" is displayed.
[TIMER] ■ To change the energy saver time [AUTO] Press [TIMER] repeatedly 3 Timer ↓ until you have the time 6 energy- period. ↓ 9 saver ● You can set to 3, 6, or 9 hours. ↓ OFF
■ When not using the timer energy- saver feature Repeatedly press [TIMER] until the display goes out. Not displayed
■ This sets auto energy-saver (with Auto the procedure above).
When energy-saver is set, the energy- ENERGY SAVER LED (green) lights up. saver ■ This sets timer energy-saver (with Timer the procedure above). energy-
saver ● It does not matter which feature is set fi rst.
26 27 Maintenance Power plug Top Unit/Bowl Unit
Power Plug (Perform monthly) Do not use a dry cloth or Top Unit (Perform monthly) Bowl Unit (Perform daily) toilet paper on plastic parts.
Toilet brush Strongly acidic cleaners or strong alkaline cleaners Toilet detergent Cleaners containing abrasive compounds Wire brush Abrasive nylon scrubbing brush Wet cloth Toilet paper, etc. Dry cloth Wet cloth (May cause damage) [North, Central, South America] Disconnect the power plug [North, Central, South America] 1 Unplug the power plug. 1 and wipe it with a dry cloth. 1 Unplug the power plug. [Asia, Oceania, Middle East] [Asia, Oceania, Middle East] Switch the breaker on the distribution Switch the breaker on board to OFF. the distribution board to Clean with a toilet brush or a similar tool. OFF. 2 ■ The bowl unit can be cleaned while the Top unit toilet is À ushing. Wipe with a soft cloth (Insert the power plug or switch the breaker on the Insert the power plug. distribution board to ON) Maintenance 2 that has been soaked
Gap between the Top Unit and Bowl Unit (Perform monthly) Between the top unit and the toilet lid (Perform monthly)
You can lift up the top unit with the cleaning lift The toilet lid can be removed for thorough lever and clean the gap between it and the bowl cleaning. unit. Soft cloth soaked in water Toilet paper, etc. Soft cloth soaked in water Toilet paper, etc. (May cause damage) (M(Mayay cause damage)damage) [North, Central, South America] Unplug the power plug. [North, Central, South America] Unplug the power plug. Removing and Reinstalling 1 [Asia, Oceania, Middle East] Switch the breaker on the distribution board to OFF. 1 [Asia, Oceania, Middle East] Open the toilet seat and lid. Switch the breaker on the Use the appropriate Hold with 2 distribution board to OFF. angle. both hands Pull the cleaning lift lever until you Remove the toilet lid. 3 cannot pull it out any more, then 2 Pull straight up strongly in the following turn it downward. order show in the diagram to the right: Vertically (This raises the front side of the top unit about 0.08 ft ➞ . (about 25 mm)) A Maintenance Clean the gap. Wipe with a soft cloth that has • Wipe with a soft cloth soaked in a diluted, C 4 3 been soaked in water and then B neutral kitchen detergent. Then, wipe it with a wrung out thoroughly. soft cloth soaked in water so that no detergent Cleaning lift lever remains. Reinstall the toilet lid. D 4 Insert the toilet lid pins in the following order show in the diagram to the right: ➞ . * Do not insert the pins at a slant or using excessive force. ■ When the toilet lid pins come loose.
[North, Central, South America] Insert Pull the cleaning lift lever until you CAUTION Insert the power plug. cannot pull it out any more, then 5 5 [Asia, Oceania, Middle East] turn it upward. When operating the cleaning Toilet lid pin lift lever Switch the breaker on the Do not put a fi nger between the top unit distribution board to ON. and bowl unit. Do not use the product while the top Open and close the toilet lid to unit is lifted up. 6 check the reinstallation. Attention! ● Do not directly spray cleaner and water. ● Do not force the cleaning lift lever. ● Do not force the toilet seat or lid to move while the top unit is raised up. [North, Central, South America] Insert the power plug. 6 [Asia, Oceania, Middle East] Switch the breaker on the distribution board to ON.
30 313 Maintenance Water Filter Drain Valve
Water FilterDrain Valve(Perform once every 6 months)
CAUTION Clean with a tool such as a toothbrush. 6 Also, remove any dust from inside the hole of the drain valve. Do not remove the water fi lter drain valve while the water supply valve is Reinstall the water ¿ lter drain valve. open. • Insert the drain valve and use a fl at-head screwdriver to tighten it securely. (Otherwise, water may leak out) 7 Reinstall the cover. Close the water supply valve.(Page 55) 1 • The water supply stops. 8 Release the pressure from the 2 water supply pipe. 1. Remove the remote control from the hanger, then press [WAND CLEANING] on the backside Maintenance to extend the wand. (Page 17) Press [WAND CLEANING] again to retract the [North, Central, South America] wand. Insert the power plug. 9 [Asia, Oceania, Middle East] Switch the breaker on the distribution board to 3 Remove the cover. ON. Cover Open the water supply valve. 10 (Page 15)
[North, Central, South America] 4 Unplug the power plug. [Asia, Oceania, Middle East] Switch the breaker on the distribution board to OFF. Water filter drain valve Remove the water ¿ lter drain valve. 5 • Loosen with a fl at-head screwdriver and then pull.
Water filter drain valve
32 33 Maintenance Deodorizing ¿ lter Wand
Deodorizing Filter (Perform monthly) Wand (Perform monthly)
[North, Central, South America] 1 Unplug the power plug. [Asia, Oceania, Middle East] Switch the breaker on the
distribution board to OFF. Soft cloth soaked in water Toilet paper, etc. (May cause damage) Remove the deodorizing ¿ lter. Extend the wand. • Hold the knob and pull outward. 2 1. Remove the remote control from the hanger, then press [WAND CLEANING] on the • Do not pull with undue force. (May cause 1 backside of the remote control. (Page 17) damage or malfunctions) • The wand extends and water dribbles out for cleaning. • The wand automatically retracts after about 5 minutes.
Deodorizing filter Wipe with a soft, wet cloth. • Do not pull, push or press the wand with excessive MaintenanceMa Knob 2 force.
Deodorizing filter in (May cause damage or malfunctions.) te Clean with a tool such as a na
Retract the wand. nc toothbrush. 1. Press [WAND CLEANING] again to retract the ward. Wand 3 3 e • When washing with water, dry off all water before • The wand retracts. mounting.
Toothbrush
Mount the deodorizing ¿ lter. 4 • Push fi rmly until a click sound is heard.
[North, Central, South America] 5 Insert the power plug. [Asia, Oceania, Middle East] Switch the breaker on the distribution board to ON.
34 35 Maintenance Water ¿ lter (Bowl unit)
Water Filter (Bowl Unit) (Perform once every 6 months)
Remove the side panel (left). Loosen the nut on the water Tighten the nut on the water 1 5 supply valve to remove the 8 supply valve. water ¿ lter. • Use the opening/closing tool (accessory) on the backside of the side
There is an opening/closing panel (left). tool (accessory) on the backside. Nut Water filter Open the water supply valve Close the water supply valve. 9 (Page 15). 2 (Page 55) Opening/ • Check that there are no leaks in the water closing tool CAUTION supply valve or plumbing connections.
Do not remove the Mount the opening/closing tool to Maintenance water fi lter drain valve Remove the water ¿ lter and 10 its original position and reinstall while the water supply 6 clean with a toothbrush or the side panel. valve is open. similar instrument. (Otherwise, water may spray • Do not use detergent out) • Do not apply excessive force to the water fi lter (could cause deformation) Remove the remote control • Replace the fi lter when it is very dirty 3 from the hanger, then press or clogged. [WAND CLEANING] on the backside of the remote to [North, Central, South America] extend the wand.(Page 17) Insert the power plug. Press [WAND CLEANING] 11 [Asia, Oceania, Middle East] again to retract the wand. Water filter Side panel (For releasing the pressure inside the Switch the breaker on the WaterW filter water pipes.) Insert the water ¿ lter into the distribution board to ON. (Internal(I parts of the waterw supply valve) nut and insert the nut into the [North, Central, South America] 7 4 Unplug the power plug. water supply valve. [Asia, Oceania, Middle East] Switch the breaker on the distribution board to OFF.
36 37 Changing Settings Setting List
Various settings can be con¿ gured to make the Washlet more convenient and user-friendly for you and your family.
Setting Ref. Setting Types Available Settings* Page
xSet whether or not to clean the bowl unit AUTO FLUSH automatically ON/OFF AUTO FLUSH Page 40 xChange the amount of time before the toilet AUTO FLUSH WAITING TIME fl ushes automatically. 5 SEC/10 SEC/15 SEC xSet whether or not to open the toilet lid AUTO OPEN/CLOSE automatically ON/OFF Page 42 xChange the amount of time before the lid/ AUTO CLOSE WAITING TIME seat closes automatically. 90SEC/25SEC AUTO OPEN/CLOSE xChange the amount of time before the lid/ AUTO OPEN WAITING TIME seat opens automatically after it has been 15SEC/30SEC/90SEC closed manually with the remote control. Page 44 xAutomatically open and close the toilet lid SEAT/LID only/Automatically open and close the toilet LID/SEAT LID AUTO FUNCTIONS seat and toilet lid. xSet whether or not to clean the wand AUTO WAND CLEANING automatically ON/OFF xSet whether or not to spray mist in the bowl Page 46 CLEANING AUTO BOWL CLEANING unit automatically. ON/OFF xSet whether or not to deodorize DEODORIZER automatically after sitting on the toilet seat ON/OFF
SOFT LIGHT xSet whether or not to use the soft light ON/OFF
xSet whether or not to use the light inside Page 48 LIGHT BOWL LIGHT the bowl unit ON/OFF xSet whether or not to light up the CLEAN INDICATOR indicator ON/OFF xSet whether or not to run the water for the bowl unit and wand automatically at a fi xed
ANTI-FREEZING (TCF9786JA only) interval in order to prevent freezing ON/OFF Reference (dynamic mode Page 54)
OTHER SETTINGS BEEP xSet whether or not to make a beep sound ON/OFF Page 50
xSet whether or not to keep your favorite PRESSURE/POSITION SETTING pressure and position settings ON/OFF xSet whether or not to use the personal PERSONAL SETTING LOCK setting lock ON/OFF * The black text is the initial setting.
38 39 Changing Settings
AUTO FLUSH
[STOP] [ ] Press [FLUSH]. 1 The setting changes each time the button is Set whether or not to fl ush the pressed bowl unit automatically ■ For À ushing automatically "●" is displayed on the remote control AUTO FLUSH display panel. ■ For not À ushing automatically "●" is not displayed on the remote control display panel. Remote control backside ● You can set the waiting time before automatic fl ushing after use to about 5, 10, or 15 seconds.
Hold down [STOP], for about 10 1 seconds, until the entire display panel on the backside of the remote control Change the amount of time À ashes. The setting changes each time the before the toilet fl ushes button is pressed automatically ■ For setting a waiting time to Press [POSITION ▲]. about 5 seconds AUTO FLUSH You will here two short beeps. WAITING TIME 2 ■ For setting a waiting time to about 10 seconds Press [STOP]. You will hear one long beep.
[FLUSH] Reference
40 41 Changing Settings
AUTO OPEN / CLOSE
[STOP] Set whether or not to open the Press [OPEN/CLOSE]. The setting changes each time the button is pressed toilet lid automatically ■ For opening/closing automatically 1 "●" is displayed on the remote control display panel. AUTO OPEN/ ■ For not opening/closing automatically CLOSE "●" is not displayed on the remote control display panel.
● You can set the auto close waiting time to about 90 seconds or 25 seconds. ● When the auto close waiting time is set to about 25 seconds, the toilet lid does not open automatically for about 10 seconds after closing automatically. Hold down [STOP], for about 10 seconds, until the entire display panel Remote control backside Change the time period till 1 on the backside of the remote control automatic closing À ashes. The setting changes each time the button is AUTO CLOSE held down longer than 5 seconds. WAITING TIME Hold down [OPEN/CLOSE] for 5 ■ For setting a waiting time to seconds or longer. about 90 seconds 2 You will hear one long beep. ■ For setting a waiting time to Press [STOP]. about 25 seconds You will hear one short beep. 3
[OPEN/CLOSE] Reference
42 43 Changing Settings
AUTO OPEN / CLOSE
[STOP] [LID OPEN/CLOSE] ● You can set the waiting time for auto opening after the toilet lid is closed manually or with the remote control to about 15, 30, or 90 seconds. Hold down [STOP], for about 10 seconds, until the entire display panel Change the time period till 1 on the backside of the remote control automatic opening À ashes. The setting changes each time the (After closing manually or button is pressed with the remote control.) ■ For setting a waiting time to AUTO OPEN Press [WIDE]. about 15 seconds 2 You will hear one long beep. [WIDE] WAITING ■ For setting a waiting time to about 30 seconds TIME Press [STOP]. You will hear one short beep. 3
● Set "AUTO OPEN/CLOSE". Hold down [STOP], for about 10 seconds, until the entire display panel 1 on the backside of the remote control
Automatically open and close the À ashes. toilet lid only/Automatically open The setting changes each time the and close the toilet lid and seat button is pressed Press [LID OPEN/CLOSE]. ■ For opening the toilet lid SEAT/LID 2 automatically You will hear one long beep. Press [STOP]. ■ For opening both the toilet lid 3
44 45 Changing Settings
CLEANING
[STOP] [USER 1] Hold down [STOP], for about 10 seconds, until the entire display panel 1 on the backside of the remote control
Set whether or not to clean the À ashes. wand automatically The setting changes each time the AUTO WAND Press [SEAT]. button is pressed CLEANING 2 ■ For setting to "ON" You will hear one short beep. Remote control backside ■ For setting to "OFF" Press [STOP]. You will hear one long beep. 3
Hold down [STOP], for about 10 seconds, until the entire display panel 1 on the backside of the remote control Set whether or not to À ashes. spray mist in the bowl unit automatically The setting changes each time the AUTO BOWL Press [ ]. button is pressed 2 ■ For setting to "spray" CLEANING You will hear one short beep. ■ For setting to "do not spray" Press [STOP]. You will hear one long beep. 3
[ ] [SEAT] Hold down [STOP], for about 10 seconds, until the entire display panel 1 on the backside of the remote control
À ashes. Reference Set whether or not to deodorize automatically after sitting on the The setting changes each time the toilet seat button is pressed Press [USER 1]. 2 ■ For setting to "ON" DEODORIZER You will hear one short beep. ■ For setting to "OFF" Press [STOP]. You will hear one long beep. 3
46 47 Changing Settings
LIGHT
Hold down [STOP], for about 10 [REAR CLEANSING] [DRYER] [STOP] [FRONT CLEANSING] seconds, until the entire display 1 panel on the backside of the remote control À ashes. Set whether or not to use the soft light The setting changes each time the SOFT LIGHT Press [DRYER]. button is pressed 2 ■ For setting to "use" You will hear one short beep. [PRESSURE ] ■ For setting to "do not use" [POSITION ▼] Press [STOP]. You will hear one long beep. 3
Hold down [STOP], for about 10 seconds, until the entire display panel 1 on the backside of the remote control À ashes. Set whether or not to use the light inside the bowl unit Press [PRESSURE –] and The setting changes each time the ▼ button is pressed BOWL LIGHT [POSITION ] at the same 2 time. ■ For setting to "use" You will hear one short beep. ■ For setting to "do not use" Press [STOP]. You will hear one long beep. 3
Hold down [STOP], for about 10 seconds, until the entire display panel 1 on the backside of the remote control À ashes. Reference
Set whether or not to light up the CLEAN indicator Press [REAR CLEANSING] The setting changes each time the and [FRONT CLEANSING] button is pressed INDICATOR 2 ■ For setting to "light up" at the same time. You will hear one short beep. ■ For setting to "do not light Press [STOP]. up" You will hear one long beep. 3
48 49 Changing Settings
Other settings
[STOP] [REAR CLEANSING] [USER 2] Hold down [STOP], for about 10 seconds, Set whether or not to runs the until the entire display panel on the water for the bowl unit and wand 1 backside of the remote control À ashes. automatically at a fi xed interval to order to prevent freezing The setting changes each time the Press [TIMER]. button is pressed ANTI- 2 ■ For setting to "ON" FREEZING You will hear one short beep. Press [STOP]. ■ For setting to "OFF" (TCF9786JA only) You will hear one long beep. [REAR SOFT] 3
Set whether or not to make a The setting changes each time the button is beep sound Hold down [REAR CLEANSING] for held down longer than 5 seconds. 2 5 seconds or longer. ■ For making a beep sound BEEP You will hear one short beep. ■ For not making a beep sound Press [STOP]. You will hear one long beep. 3
Hold down [STOP], for about 10 seconds, Set to keep your favorite until the entire display panel on the pressure and position 1 backside of the remote control À ashes. settings for future use Hold down [REAR SOFT] for 5 [TIMER] PRESSURE/ seconds or longer. POSITION 2 ■ Press [STOP]. For returning to the standard SETTING position 3
If there is no water due to a power outage or water failure If you will be absent from home for a long time in the winter, be sure to drain the water to prevent freezing. Use a bucket to À ush water. Large bucket Also, if the toilet is in a location you will not visit for a long time, drain the water. 1 (The water in the tank may become contaminated and cause skin infl ammation or other problems) ● If the water level is low after À ushing, Pour quickly, aiming Before draining the water, check that the top unit is not lifted up and that the cleaning lift lever (Page 30) is retracted to its at the center of the original position. 2 add more water. bowl unit. x Prevents odors. How to drain the water Attention! Newspaper, dustcloth, etc. ● If there is a water supply failure, set the auto bowl unit Close the water supply valve. Pull out the water drain lever. cleaning to "OFF". (Page 55) x The water comes out from near the wand for 1 3 about 20 seconds. If you cannot operate with the remote control Drain the pipe. 2 Remove the remote control from the hanger, ■ Operation is also possible using the ● If the Low Battery Warning LED is À ashing, then press [WAND CLEANING] on the backside buttons on the Washlet control panel. replace the batteries. of the remote control to extend the wand. Press (Page 14) [WAND CLEANING] again to retract the wand. (Page 17) Washlet control Low Battery Warning LED panel (For releasing the pressure from the water supply pipe) Release your hand to return the Remove the cover. 4 water drain lever to its original position.
Cover
■ Replacing the batteries Press [POWER ON/OFF] on the Washlet control panel. 1 x The POWER LED goes off. Remove the water fi lter drain valve. Remove the remote control from the hanger. POWER LED Drain the water from inside the (Page 14) Water filter drain 5 toilet tank. 2 valve x See the "Tank draining procedure" label on the backside of the side panel (left). Open the cover and replace the AA batteries. Flat-head (Page 14) screwdriver [North, Central, South America] 3 Unplug the power plug. 6 Reference Mount the remote control in the hanger. After draining the water, mount the water fi lter [Asia, Oceania, Middle East] drain valve. Switch the breaker on the 4 x Tighten it securely using a fl at-head screwdriver. distribution board to OFF. Press [POWER ON/OFF] on the Washlet control panel. Reinstall the cover. 5 x The POWER LED lights up. Take appropriate measures for 7 the water remaining in the bowl Note unit. x ● When the battery is replaced, the timer energy-saver, auto bowl unit fl ush, and other settings may be returned Putting antifreeze in the water remaining in the bowl unit will reduce its chances of freezing. to their default values.If this happens, please set them again. ■ To use the Washlet again x The water needs to be resupplied. (Page 54)
52 53 Freeze Damage Prevention What to Do? TCF9786JA only Troubleshooting
In preparation for freezing conditions, such as in wintertime, take measures to prevent freezing. First, try the actions described on pages 56 to 61. If the problem persists, consult the installer, seller or the contact listed on the back cover of this manual. CAUTION Attention! If the CLEAN indicator no longer lights up... If a water leak occurs, ● Do not use the energy-saver feature if there is a risk of the product being exposed to freezing temperatures.
(The product may be damaged) Consult with the contact referred on the back cover of this manual. close the water ● Warm the bathroom so that the temperature around the product is not below freezing or take other appropriate If all LEDs are À ickering: supply valve. measures against freezing temperatures. Consult with the contact referred on the back cover of this manual. ● Before starting work, set "AUTO FLUSH"(Page 40) and "AUTO OPEN/CLOSE" (Page 42) to "OFF". Dynamic mode
This method runs the water for the bowl unit and wand automatically at a fi xed interval in order to prevent freezing. ■ (Page 50) How to set (Flashing: green) x Switch ANTI-FREEZING to ON with the remote control. While ANTI-FREEZING is set to ON, it works as follows. Please check ¿ rst x The POWER LED fl ashes. ■ Does the LED light up when you POWER LED x The toilet fl ushes at intervals of about 10 minutes. The toilet flushes x About 0.013 gal (about 50 ml) of water comes out from near the wand at intervals of press [POWER ON/OFF] on the top at intervals of 5 minutes. (The wand remains retracted.) about 10 minutes. Is the POWER LED lit? unit? Water comes out from ■ Is the breaker on the distribution near the wand at intervals of 5 minutes. board turned on? Check whether there is a power outage or Resupplying the Water (After draining) the breaker has turned "OFF". Open the water supply valve to supply water. 1 xCheck that there are no leaks in the plumbing or the Washlet.
[North, Central, South America] POWER ON/OFF If the power plug is disconnected, insert it. 2 ■ (Page 24) [Asia, Oceania, Middle East] While the LED is lit, energy-saver is in operation, so the toilet seat temperature may be reduced or the If the breaker on the distribution board is set to OFF, switch it to ON. Is the ENERGY SAVER LED lit? heater may be turned off. The remote control Discharge water from the wand. uses batteries to 3 1. Press down the left side of the toilet seat. operate. 2. Press the "REAR CLEANSING" button on the remote control to discharge water from the wand. ■ Is the Low Battery Warning LED (Catch the water in a paper cup or other receptacle) on the top surface of the remote e ■ Reference If the remaining water has frozen and no water comes out Is the remote control working? control À ashing? Open xHeat the inside of the bathroom, and warm the water supply hose and water supply valve using a Replace the batteries. (Pages 14, 52) cloth soaked in warm water. ■ Is the remote control transmitter Battery cover Press [FULL FLUSH] on the remote control to À ush. or the top unit receiver blocked? xIf there is no water in the tank, you cannot fl ush the toilet. Never operate the toilet with no water in Remove obstructions, dirt, water droplets 4 the tank. or any other blockages. When the tank is fi lling with water, the LEDs on the main display will fl ash. When the tank becomes Top unit receiver full, the light remains to ON continuously. Remote control transmitter (Tank fi lling time: approx. 30 seconds) 5 After the bowl unit ¿ lls with water, press [FULL FLUSH] again.
54 55 Troubleshooting
Rear and Front Cleansingg Bowl unit cleansingg
Ref. Ref. Trouble Please check Page Trouble Please check Page
● Can you operate with the Washlet control panel? (Check while sitting on the ● Are the LEDs fl ickering on the Washlet control panel? – toilet seat.) 55 x The tank is fi llinllingg wwithith waterwater.. ((ThisThis takes about 60 seconds maximummaximum.).) ➞ Check “IsIs the remote control working?working?” The toilet does not ● Is water available from the water supply? fl ush even when the 52 ● When the temperature is low, it takes time for the wand to come out after the ➞ Use a bucket full of water to flushflush.. – button is pressed. button on thethe remoteremote control control i sis p pressedressed because because the the water water must must be be warmed warmed up up.. ● Is the water supplypp y valve fully y open? p 15 ● Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is ➞ – stopped for safety purposespurposes.).) Stand up from the seat and then use again. ● Is "AUTO FLUSH" set to "OFF"? ➞Set to "ON". 40 ● Even if "AUTO FLUSH" is set to "ON", it is not available in the following instances. ● If the water supply pressure drops signifi cantly, for example if water is used x 60 seconds after the toilet is fl ushed ➞After 60 seconds have passed, fl ush 19 elsewhere or if there is a water failure, the function may stop for safety. using the remote control. [North, Central, South America] x When the amount of time seated on or standing in front of toilet seat is 19 ➞ Disconnect the power plug and wait about 10 seconds before inserting it The wand does not about six seconds or less again. The bowl unit does not x After using the toilet while standing and not moving away from the front – extend. If the same symptom reappears ➞There may be a malfunction. Consult fl ush automatically or – of the toilet. Solution: Step away from the toilet and wait for about three with the contact listed on the back cover of this manual. the timing is delayed seconds. [Asia, Oceania, Middle East] (auto bowl unit fl ush). x When water droplets or dirt are disrupting the body sensor.➞ Remove the dirt. 11, 12 ➞ Disconnect the breaker on the distribution board and wait about 10 ● The seat sensor may have diffi culty detecting some sitting postures. seconds before switching it ON again. ➞ Sit back on the toilet seat. 11 If the same symptom reappears ➞There may be a malfunction. Consult with the contact listed on the back cover of this manual. ● The timing for the auto bowl unit cleaning can be changed. 40 x (after(after approxapprox.. 10 10 seconds seconds ➞after approxapprox.. 5 5 or or 15 15 seconds) seconds) ● The seat sensor may have diffi culty detecting some sitting postures. ➞ 11 Sit back on the toilet seat. ● If the body sensor and seat switch are having detection diffi culties with the "AUTO 40 FLUSH" set to "ON", fl ush the toilet while you are using it. ● Are you using a toilet seat cover, a toilet lid cover or a seat for infants? ➞ Please sit fully on the toilet. If you get up slightly from the seat, or sit forward 11 ➞ Remove any covers. – on the seat, the seating switch may temporarily stop detecting your presence. When using a seat for infants or a soft highchairhighchair,, remove after each use. The toilet fl ushes on ➞ Remove any dirt on the body sensor. 11,11, 12 ● Has a water failure occurred?➞Press the "STOP" button and wait until the its own. – ● Is the POWER LED (green) on the main display fl ashing? water failure is over. x The "ANTI-FREEZING" is set to "ON". (Water comes out from near the The wand extends but 50 wand at 5-minute intervals and the bowl unit fl ushes at 10-minute intervals.) ● water does not come Is the water supplypp y valve closed? 15 (TCF9786JA onlyonly)) out./ ● Is the water fi lter drain valve clogged with foreign matter? The cleansing water 32 ● Is the water supplypp y valve fully y open? p 15 ➞ Clean the filterfilter.. pressure is weak. ● Is the water fi lter clogged?gg ➞Clean the fi lter. ● Is the water ppressure set to a low level? 16 36 ● Is the water supply to the toilet disrupted by other running water fi xtures? ● Is the water temperature set to “OFF” or a low level? – The cleansing water 22 ➞ Cease using other fixtures and then flush the toilettoilet.. ● When the temperature of the water supply or the bathroom is low, the water – is cold. temperature may be low when fi rst sprayed. Waste material does ReferenceRe temperature may be low when fi rst sprayed. ● Are the full and partial fl ush buttons being used correctly? not fl ush down ● x Full fl ush (for solid waste): up to 33 ft (10 m) of toilet paper (single) 17 fe Rear, soft rear, front, and wide front cleansing stop automatically after 5 – eree completely. x minutes of continuous use, while drying stops after 10 minutes of continuous Light fl ush (for liquid waste): up to 10 ft (3 m) of toilet paper (single) renc
use. nc Stops in the middle of ● Flushing may be diffi cult depending the consistency of the waste material. ● Does the seat switch have diffi culty detecting? ➞ Flush the toilet again. If the bowl unit is not cleansed with a flushing, – e use. ➞ Sit back on the toilet seat. If you get up slightly from the seat, or sit forward 11 remove the stains with a brush or similar instrumeninstrument.t. on the seat, the seating switch may temporarily stop detecting your presence. ● When the tank is fi lling, you cannot fl ush the toilet. – ➞➞ Once the the main main display display Power "Power" LED' sLED areare lit lit and and the the tank tank fills fillsup with up waterwith ,water, flush the flush toilet. the toilet. ● Is the POWER LED (green) on the main display fl ashing? 50 x The "ANTI-FREEZING (Dynamic mode)" is set to "ON". Water comes out There is residue on ● Oil and other hard-to-see grime may stick to the bowl unit surface. (Water comes out from near the wand at 5-minute intervals and the bowl 29 ➞ Clean the bowl with a non-abrasive toilet detergent. unexpectedly from unit fl ushes at 10-minute intervals.) (TCF9786JA only) the bowl unit surface the wand. ● Has the CLEAN indicator lit up in a cycle? 20 x The wand is cleaned with "ewater+".
56 57 Troubleshooting
Warm Air Dryingyg Toilet Seat and Toilet Lid ()(AUTO OPEN/CLOSE)
Ref. Ref. Trouble Please check Page Trouble Please check Page
The dryer temperature ● Is "AUTO OPEN/CLOSE" set to "ON"? ● Is the remote control preset temperature set to a low level? 22 ● is low. The toilet lid closes Is AUTO CLOSE WAITING TIME set to 25SEC? 42 on its own. ● The seat sensor may have diffi culty detecting some sitting postures. 11 ➞ Sit back on the toilet seat. ● Does the seat switch have diffi culty detecting? ➞ Stops in the middle of Sit back on the toilet seat. If you get up slightly from the seat, or sit forward The toilet lid and toilet 11 ● Are the settings confi gured to open the toilet lid and toilet seat at the same use. on the seat, the seating switch may temporarily stop detecting your seat open at the same 44 presence. time? time.time.
[North, Central, South America] Toilet Seat and Toilet Lid ()(AUTO OPEN/CLOSE) ● If the lid or seat hits an obstruction the fi rst time it opens after inserting the power plug, it may stop (or close) partway during the next operation. Trouble Please check Ref. ➞ While there are no obstructions, disconnect the plug and insert it again Page after about 5 seconds. Then press the "SEAT OPEN/CLOSE" button on the remote control. ● Is "AUTO OPEN/CLOSE" set to "OFF"? ➞Set to "ON". 42 Stops (or closes) [Asia, Oceania, Middle East] 17 ● Even when set to "ON", AUTO OPEN/CLOSE is not performed for about 15 seconds – while opening. ● If the lid or seat hits an obstruction the fi rst time it opens after the breaker on after the toilet seat or toilet lid is closed. the distribution board is switched ON, it may stop (or close) part way through x When the toilet lid is closed by hand the next operation. (To make the Washlet more user-friendly, a time interval is set from when the lid ➞ Eliminate any obstructions and switch the breaker on the distribution is closed to when it will open next.) board to OFF. Switch it to ON again after about 5 seconds. Then press the ➞ Move away from the toilet and wait at least 15 seconds before approaching 19 "OPEN/CLOSE"OPEN/CLOSE button on the remote control. the bowl unit again. ● Detection by the body sensor may be diffi cult when the room temperature – The open timing has ● Detection by the body sensor may be diffi cult when the room temperature exceeds 86°F (30°C). 11 exceeds 86°F (30°C), such as in the summertime. ➞ Open and close with the remote contrcontrol.ol. changed. The toilet lid does not open automatically. ● Did yyou set the time until the next lid openingp g to 30 seconds or 90 seconds? 44
[North, Central, South America] ● After the power plug is inserted, the toilet lid does not open automatically for about 10 to 60 seconds. ➞ Open and close with the remote control. 14 [Asia, Oceania, Middle East] ● After the distribution board breaker is switched to ON, the toilet lid does not open automatically for about 10 to 60 seconds. ➞ Open and close with the remote contrcontrol.ol.
● Is a toilet lid or seat cover installed? ➞Remove anyy covers. –
● Is "AUTO OPEN/CLOSE" set to "OFF"? ➞Set to "ON". 42 ● When the time spent sitting on or standing in front of the toilet seat is less – Reference The toilet lid does not than 6 seconds, the toilet seat and toilet lid will close after about 5 minutes. ● If they do not close automatically even though "AUTO OPEN/CLOSE" is set 11 close automatically. to "ON", the body sensor may be detecting incorrectly. ➞ If there is a reflective object in front, such as a mirror or glass, move the reflective object or use a curtain or other object to block it.
● Is the sensor directly exposed to sunlight? ➞ Do not directly expose the sensor to sunlight, because it may cause incorrect detection. The toilet lid opens ● Is there a heater within the detection range of the body sensor? 11 on its own. ➞ Do not place within the detection range of the sensor. ● Is a urinal or wash basin also installed in the bathroom? ➞ The sensor may detect someone using the urinal, causing the toilet lid to open or close.
58 59 Troubleshooting
Toilet Seat and Toilet Lid Sanitaryy
Ref. Trouble Please check Ref. Trouble Please check Pageg Page ● Is the setting "OFF"? ➞Set to "ON". 48 ● If automatic opening works ➞Check “Is the remote control working?” 55 The soft light, bowl ● If the CLEAN indicator LED is off, it is time to replace the component that – Cannot open or close ● If automatic opening does not work either unit LED and CLEAN generate a "ewater+". (Replacement will be charged) x The toilet seat or toilet lid may not be mounted correctly. with the remote Consult with the installer, the seller, or the contact referred on the back cover ➞ Mount them correctly. indicator do not light control. 31 of this manual. ● Incorrect detection may occur when operating under fl uorescent lights. up. (Frequency of use is assumed that a family of fourfour,, 2 male and 2 female)
● Is the toilet seat temperaturep set to “OFF” or a low level? 22 ● The pre-mist sprays When body sensor A detects someone, the pre-mist is sprayed. ● When the bowl has not been cleaned in 8 hours, the mist is sprayed inside – ● Is the ENERGY SAVER LED (green) lit and is the SEAT LED off? out spontaneously. the bowl unit automatically. x Timer energy-saver is operating and has turned off the toilet seat heater. ➞ When you sit on the seat, the heater is turned on temporarily and the seat is warmed in about 15 minutes. 24 Others ● Is the ENERGY SAVER LED (orange) lit? x If the SEAT LED is lit as well: Auto energy-saver is operating Trouble Please check Ref. The toilet seat does ➞ When you sitsit,, the toilet seat is temporarily heatedheated.. Page ● not get warm. ● Have you been seated for a long time? Water is leaking If any nuts in a connection are loose, fi rmly tighten them with a tool such as a monkey wrench. x After about 20 minutes of sitting, the temperature starts going down, and from the plumbing – ➞ – ➞ If the water leak does not stop, close the water supply valve and seek after about 1 hour, the heater is turned "OFF". Move away from the toilet connections. seat and then go back. repair. ● ● The seat sensor may have diffi culty detecting some sitting postures. There is clearance between the toilet seat cushion and the bowl unit for 11 The top unit is ➞ Sit babackck on the totoiletilet sseat.eat. activating the seat sensor. When you sit on the toilet seat, the toilet seat 11 unstable. subsides slightly to activate the seat sensor. ● ➞ Is a toilet lid or seat cover installed? Remove any covers. – ● The water in the bowl unit that is used to mask the smell of excrement is the Water splashes up cause of the splashing. – when using the toilet ➞ Adding a layer of toilet paper on the surface of the water can slightly Energy-Savergy dampenpp splashing. g
Ref. When cleansing, you Trouble Please check Page hear a squishing ● Flush the toilet and check for sounds coming from the discharge pipe. Use a – sound underneath the device that maintains the necessary toilet water level. The timer energy- ● Did you replace the remote control batteries? 14 fl oor.oor. x When the batteries are discharged, the settings may be erased. saver feature is not 26 working. ➞ Reconfiguregg the setting. When you fl ush, you ● When the toilet is fl ushed together with waste material, the sound is a result – The auto energy- ● Because the function takes several days learning the usage conditions before hear a gurgling sound. of air, waste material and water being pulled through the system. saver feature is not starting energy-saver, the amount of energy saving may be low, depending 24 working. on the frequency of use.➞Check the type of energy-saver.
Deodorizer Reference
Ref. Trouble Please check Page
● Even after sitting down, you do not hear operation sounds. 46 The deodorizer is not ➞ Sit back on the toilet seat ➞Set the deodorizer settings to "ON". working. ● If you hear an operation sound when you sit on the toilet seat. ➞ Clean the deodorizdeodorizinging filterfilter.. 34
● Are you using an air freshener or deodorizer that you purchased separately? A strange odor is x Doing so may reduce the effectiveness of the Washlet deodorizer or cause – emitted. strange odors. ➞ Remove the air freshener or deodorizerdeodorizer.. The deodorizer is not ● Is "DEODORIZER" set to "OFF"? ➞Set to "ON". 46 working. 60 61 SN982M SpeciÀ cations Limited Warranty (MS982CUMG) Three Year Limited Warranty Item SN982M TCF9786JA 1. TOTO warrants its Neorest brand product ("Product") to be free from defects in materials and workmanship during normal use Rated power supply AC120 V, 60Hz AC220 V, 50/60Hz when properly installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any Rated power consumption 836 W 831W subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product is purchased and installed in 1413 W< When the water supply 1276 W< When the water supply North, Central and South America. Maximum power consumption temperature is 32°F(0°C) temperature is 32°F(0°C) > > 2. TOTO's obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO's option, Type Instantaneous of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and Power cord length 3.9ft (1.2 m) serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO Floor drain : Full 1.0 gal (3.8L), will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of Floor drain : Full 1.0 gal (3.8L), Light 0.87gal (3L) Flush volume removal, return and/or reinstallation of the Product. Light 0.87gal (3L) Wall drain : Full 1.3 gal (4.8L), Light 0.9gal (3.4L) 3.This warranty does not apply to the following items: Water supply system Direct supply/Pressurized supply a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. Bowl unit features b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or Flush type Cyclone À ushing
transport the Product to a service facility. Reference Safety device Temperature fuse WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). Method 02 deodorizing NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage 3 3 Deodorizer AirÀ ow volume About 5.7 ft /min (About 0.16 m /min) can cause leakage and serious property damage. Power consumption About 5.3 W THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER Minimum required water pressure: 7 PSI (0.05MPa)
LIMITED ONE YEAR WARRANTY
1. TOTO warrants its products to be free from manufacturing defects under normal use and service for a period of one (1) year from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER.
2. TOTO’s obligations under this warranty are limited to repair or replacement, at TOTO’s option, of products or parts found to be defective, provided that such products were properly installed and used in accordance with this OWNER'S MANUAL. TOTO reserves the right to make such inspections as may be necessary to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of products.
3. This warranty does not apply to the following items: a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. b) Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of the product. c) Damage or loss resulting from removal, improper repair, or modification of the product. d) Damage or loss resulting from sediments or foreign matter contained in a water system. e) Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous environment. f) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Washlet is not specified to tolerate. g) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use, cleaning practices or water or atmospheric conditions.
4. This warranty gives you specific legal rights. You may have other rights which vary from country to country. 5. To obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO service facility, together with a letter stating the problem, or contact a TOTO distributor or product service contractor, or directly to TOTO sales office. If, because of the size of the product or nature of the defect, the product can not be returned to TOTO, receipt by TOTO of written notice of the defect shall constitute delivery. In such case, TOTO may choose to repair the product at the purchaser's location or pay to transport the product to a service facility. WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related product's can seriously damage the fittings. This damage can cause leakage and serious property damage. THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGE OR EXPENSES INCURRED BY PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING Reference THAT OF MERCHANTABILITY OR FITNESS FOR USE, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
64 65 MEMO MEMO
66 67