Training Workshop for Guides for the UNESO Cultural Heritage Specialist Guides Programme

Luang Prabang, Lao PDR

2 – 7 March 2010

(working draft 2 – January 8, 2010)

Tuesday, 2 March 2010 / Trainer / Wednesday,3 March 2010 / Trainer / Thursday,4 March 2010 / Trainers / Friday,5 March 2010 / Trainers / Saturday,6 March 2010 / Trainers / Sunday, 7 Mar 2010
AM (9:00 – 12:00) / INTRODUCTION
In-class
8:00 – 8:30 Registration / P / SESSION III
Module Unit 4:
Heritage Interpretation
In-class
8:30 – 9:00 Wrap-up of Core Module Unit 1, 2, and 3 (Exercise-why LP was listed as a world Heritage Site) / B / SESSION V
Module Unit 5:
Visitor Management
In-class
8:30 – 9:00 Introduction to the RKSS Unit 4 – INFLUENCING VISITOR BEHAVIOR & EXPERIENCE / M / SESSION VII
Module Unit 5:
Community Involvement
In-class

Introduction to the RKSS Unit 5

/ M / EXAM I
In-class

Preparation for the exam

Review of tangible and intangible heritage resources by Mr. Bounkhong / ALL / EXAM II
On-site: SITE 1,2, and 3
8:30 – 11 :30On-site exam on interpretive talk
Group 1 – Vat Mai, Phousi & NationalMuseum; B & S
Group 2 – Vat Xieng Mouan; M & V
Group 3 – Ban Xang Khong; P & GH
8:30 – 8:45Opening ceremony – Director LP PTD / V& B
8:45 – 9:00 Introduction to the workshop& logistics / V
9:00- 9:45CHSG Programme overview and introductionto training materials & training workshop objectives / M
9:00 – 9:45 Introduction to the RKSS Unit 3 – HERITAGE INTREPRETATION / M / 9:00 – 9:30 Introduction to Core Module Unit 5 / V
B
P
B /

Introduction to Core Module Unit 6

/ V
9:45 – 10:00 Introduction to the Regional Knowledge and Skills Standards (RKSS) overview / M
10:00 – 10:15 Break
SESSION I
Module Unit 1 and 2:
World Heritage
In-class
10:15 – 10:30 Introduction to the RKSS Unit 1 –WORLD HERITAGE / M / 9:45 – 10:00 Introduction to the Core Module Unit 4 / V / 9:30 – 10:00 Visitor impact at /

The relationship between heritage tourism and the local community

/ GH /

Written exam

10:00 – 10:15 Break / 10:00 – 10:15 Break
1
0:15 – 11:00 The role of heritage interpretation in the visitor’s understandingof Luang Prabang / St / 10:15 – 11:00 Do’s and don’ts in Luang Prabang, with special emphasis & discussion on morning almsgiving
Safety concerns (boating, walking, heat, petty theft, etc)
10:30 – 10- 45 Introduction to the Core Module Unit 1 and 2 / V
10:45 – 12:00 Introduction to the Ancient Town of Luang Prabang (LP) overview of the town & significances) / B / 11:00 – 11:30 Introduction to the existing interpretation resources in Luang Prabang
11:30 – 12:00 Introduction to the suggested thematic trails

Town, temple, monuments, museum
Chomphet temple walk
Craft villages around LP

/ St / 11:00 – 12:00
Lecture on the significance of traditional building materials. Influencing visitors to appreciate and protect them

Lime plaster
Woodcarving
Bronze casting
Lacquer & khamuk appliqué

How heritage guides will contribute to the local community

/ GH

Nomination and inscription process of LP to the World Heritage List

/ B

12:00 – 1:00 Lunch

/ 12:00 – 1:00 Lunch / 11:30 – 1:00 Lunch / 12:00 – 1:00 Lunch / 12:00 – 1:00 Lunch / 12:00 – 1:00 Lunch
PM (13:00 – 17:00) / SESSION II & EXERCISE I
Module Unit 3:
Conservation
On-site: 1. Vat MaiPhousi, NationalMuseum
13:00 – 13:45 Introduction to the RKSS Unit 2– HERITAGE MANAGEMENT & PROTECTION / M / SESSION IV & EXERCISE II
Module Unit 4:
Heritage Interpretation
On-site: Chomphet TempleWalk

Exercise on suggested

interpretation techniques and activities / St / SESSION VI & EXERCISE III
Module Unit 5:
Visitor Management
On-site: 2. Vat Xieng Mouan
Exercise to provide orientation on do’s and don’ts (role play interpretive talk on-site, with trainer’s guidance) / P & B / SESSION VIII
Module Unit 6:
Community Involvement
On-site 3: Ban Xang Khong

Lunch with the local community

/ GH / EXERCISE IV
On-sites 1, 2, and 3

Practice interpretive talk on-site at site 1-3

Guide group A and DoIC will do the exercise at Vat Mai, Phousi & NationalMuseum

/ B,S / SESSION IX
1:30 – 2:30 Wrap-up of the workshop, final discussion
3:00 Closing ceremony with the vice governor in attendance to present certificates – reception at TBD
13:45 – 17:00
Introduction to the Core Module Unit 3 / B

Exercise using existing interpretation resources

Meeting with the local community

Guide group B and DoICwill do the exercise at Vat Xieng Mouan

/ V,M

Conservation do’s and don’ts (identify natural and human threats.) Protection measures for the various sites

Exercise on managing visitors at heritage site (role play interpretive talk on-site, with trainer’s guidance)

Views from the local community

Officials from PTD and will do the exercise at Ban Xang Khong

/ P, GH

TrainersB = Bounkhong Khouttkao; P = Phaivanh; V = Veunxay Malavong; M = Montira Unakul; St: = Steven Schipani; GH = Grahm Harper (Buffalo tours/North-by-Northeast Travel

TBD = To-be-determined (but from Department of Information & Culture)

Logistic checklist:

No. / Task / Who is Responsible / Expected output / Due Date / Completed Y/N ?
1 / Mr. Veunxay & Steven create draft budget / S & V / Draft budget / 1 Jan 2010
2 / Mr. Veunxay appoint a TTHC technical staff to assist with training preparations / S & V / Person appointed / 1 Jan 2010
3 / Mr. Veunxay draft letter to Luang Prabang PTD requesting Mr. Paivanh as instructor/local coordinator / V / Letter sent/ Mr. Paivanh appointed / 5 Jan 2010
4 / Mr. Veunxay draft letter to Luang Prabang DoIC requesting Mr. Bounkhong as instructor / V / Letter sent/ Mr. Bounkhong appointed / 5 Jan 2010
5 / Steven coordinate with UNESCO BKK requesting Ms. Montira as instructor / S / Letter sent/ Ms. Montira appointed / 5 Jan 2010
6 / Steven coordinate with Mr. Graham request as trainer / S / Mr. Graham accepts invitation / 5 Jan 2010
7 / Mr. Veunxay send letter to Luang Prabang PTD informing them of the training and asking them to send letter to tour operators to nominate 40 tour guides that meet eligibility criteria to attend training / V / Letter sent / 15 Jan 2010
8 / Trainers prepare teaching materials / All / Course pack / 5 Jan to 5 Feb 2010
9 / Steven & Veunxay travel to LP to follow up on preparations with PTD and DoIC / S & V / Meet Paivanh and Bounkhong / 8 January
10 / Steven & Veunxay follow up on preparation of teaching materials / S & V / Course pack / 5 Feb 2010
11 / TTHC technical staff creates and photocopies course pack / TTHC / Course pack / 10 - 15 Feb 2010
12 / Mr. Paivanh follows up with tour companies to nominate 40 tour guides that meet eligibility criteria to attend training. / P / - / 10 Feb 2010
13 / Mr. Paivanh submits a list with name of all guides and companies that will attend training / P / List of trainees / 15 Feb 2010
14 / UNESCO BKB designs certificate and TTHC technical staff obtains signature of minister / TTHC & M / Certificates / 15 Feb 2010
15 / Mr. Paivanh & Mr. Bounkhong request entry fee waivers / P & B / Letter sent and approval / 15 Feb 2010
16 / Mr. Paivanh arrange facility rental, boat rental, Van rental, daily lunches, reception, etc. / P / - / 15 Feb 2010
17 / Mr. Paivanh arrange opening speech for LP PTD Director & closing speech for LP Vice Governor / P / Speeches written / 20 Feb 2010