Solomon Conference Center


Doctoral Consortium

December 13-16

Solomon Conference Center

Below as well as a schedule of events and activities for the Consortium as well as information you need to get from New Orleans to the Consortium Site and guidelines for the major segments of the consortium. Please bring this schedule with you to the consortium.

If you have questions about the program please feel free to contact any of us: Dov (), Peter () or Andrea ( ). For any issues that arise while you are in transit Andrea will be you preferred contact (her cell phone # is 225-205-8317).

Important Local Contacts:

·  Loews Express Bus Charters (Transport to Solomon Center) 504-628-4704

·  Solomon Conference Center 985-748-6634 (only available 9-5)

·  Andrea Houston, LSU, Local Arrangements Chair- 225-205-8317 (cell)

Please Bring:

·  A copy of this schedule

·  1 copy of each of the eight papers for your team (papers are available on-line at http://faculty.biu.ac.il/~teenid/icisdoc/doc2001.html )

·  1 copy of all the critiques mailed to you by your team members

·  Your presentation on overhead transparencies (we will not have computer projectors for the group sessions).

Schedule of Consortium Events

Tuesday December 4th

Pre-consortium Virtual Conference sponsored by:

Thursday December 13

12:00 –6:00 p.m. Shuttle from Airport and Fairmont Hotel (details attached)

6:00-7:00 Dinner

7:00-8:30 Welcome, program overview and team orientation

8:30- ? Self Serve Socializing

Friday December 14

8:00-9:00 Breakfast

9:00-10:15 Team Session 1

10:15-10:30 Break

10:30-11:45 Team Session 2

11:45-1:30 Lunch Break / unstructured time for reflections and wandering

1:30-2:45 Team Session 3

2:45-3:00 Break

3:00-4:15 Team Session 4

4:15-4:30 Break

4:30-5:30 Cross Team Discussion Groups

5:30-6:30 Free Time

6:30-7:30 Dinner

7:30-? Evening entertainment and socializing

Saturday December 15

8:00-9:00 Breakfast

9:00-10:15 Team Session 5

10:15-10:30 Break

10:30-11:45 Team Session 6

11:45-1:00 Lunch Break

1:00-2:15 Plenary Session- Izak Benbasat- Diversity In Information Systems Research Revisited: The Search For The Elusive Information Technology Construct

2:15-2:30 Break

2:30-3:45 Team Session 7

3:45-4:00 Break

4:00-5:15 Team Session 8

5:15-6:00 Free time

6:00-7:00 Dinner

7:30-? Evening entertainment and socializing

Sunday December 16

8:00-9:00 Breakfast

9:00-10:15 Team Integration Session

10:15-10:30 Break

10:30-11:45 Plenary Integration Session

11:45-12:30 Lunch Break

1:00 Bus to New Orleans

To and From The Solomon Center-- Transportation Details

Key contact numbers:

Loews Express Bus Charters and Tours 504-628-4704

Solomon Conference Center 985-748-6634 (only available 9-5)

Andrea Houston, Consortium Local Arrangements Chair- 225-205-8317 (cell)

If you are arriving before December 13th:

For those of you who are arriving a day or so early, the shuttle bus service has agreed to do a 1PM pick-up at the Fairmont Hotel (conference hotel). If you miss that pick-up, then you will be responsible for getting yourself to the New Orleans airport and getting on either the 3PM or 5PM shuttle to the conference center. The shuttle bus service is called Loews Express Bus Charters and Tours and they will have a Greeting sign that says ICIS Doctoral Consortium. If you wish to take advantage of the hotel pick-up, please let me know by e-mail.

If you are arriving on December 13th at the Airport:

For those of you meeting the shuttle bus at the airport, after getting your baggage from baggage claim, you have to go to the transportation center (you can ask at the information desk), which is outside of the terminal building and across the street. The company is called Loews Express Bus Charters and Tours and they will have a Greeting sign that says ICIS Doctoral Consortium. There will be a pickup at approximately 1:30PM (13:30) (depending upon how long it takes to load the Fairmont Hotel crowd and get to the airport), 3PM (15:00) and 5PM (17:00).

Returning to New Orleans:

On Sunday, December 16, one large bus will take all of us to the Fairmont Hotel (conference hotel) leaving the Solomon Conference center at approximately 1PM (after lunch) and arriving between 2 and 3PM in New Orleans. Please be reminded that all consortium students are expected to remain at the consortium for the duration of the event.

Group Room Assignments

Each group will meet in specific breakout rooms for the individual student presentations. Room assignments are noted below.

·  Group 1- B2C, Sein & Todd- Dickson Room

·  Group 2- SAD, Sengupta & Zmud- King Suite

·  Group 3- MGMT, Currie & Samba- McFarlan Salon

·  Group 4- KM / DB, Beath & Te’eni- Emery Parlor

·  Group 5- B2C, Bakos & Igbaria- Ives Inn

Team Sessions – Guidelines for Getting Organized

There are 8 sessions lasting 1:15 each, one session per student. We will ask faculty to meet with the students Thursday night at the end of our plenary session to discuss how they would like to organize the sessions. This will help to get everyone off to a quick start on Friday and ensure that the student who is presenting first is not penalized. We would encourage faculty to work with the student to structure the sessions as they see fit. To help with your planning here are some suggested guidelines:

·  You should set up the order of presentations at your Thursday evening meeting. We deliberately did not do this ahead of time so that all students came prepared to present from the start. The simplest way to order the presentations would be to use the group list we have provided. Alternatively, you could ask for volunteers as you go along or just pick people at random. If you want to be more creative, empowering or logical than that, feel free to order the line up as you see fit.

·  As you assign presentation slots you might also assign students as discussants. The students have prepared a short critique on each paper and have been told to come prepared to act as a discussant on any paper. We would suggest you assign those presenting on Saturday as discussants for Friday and reverse that process for Saturday. But again, feel free to improvise.

·  The students have been given some basic guidelines for the use of time during their session. We suggested the following rough breakdown:

·  30 minutes (maximum) to present,

·  5-15 minutes for a student discussant to review and kick off the discussion

·  30 minutes for a team discussion and faculty wrap up.

·  We will be having an integration session on Sunday morning. First we’ll give you time in your teams to draw together themes from the eight presentations and then ask your team to report those back in the plenary session. It might be helpful to keep some notes yourself and/or assign one or more students to do this during each individual session to assist with this integration.

·  Finally, remember our goal is to help each student to develop a better dissertation and in the long term to become a better MIS researcher. While we all have different approaches to that process lets try to be constructive and encouraging.

Cross Team Discussion Groups - Friday December 14th 4:30-5:30 p.m.

We have set aside an hour at the end of Friday for some inter-team discussion. The idea here is to allow consortium participants to have some semi-structured interaction with their colleagues who are presenting in other teams. Our goals are twofold:

·  To provide each student with an even broader variety of inputs to their research

·  To let you have a broad range of interaction with consortium participants that will help you build a network of support as you start your career.

To that end, each student should come to the cross team discussion session prepared to give a 30 second summary of their dissertation and with one or two key questions about your dissertation that you would like some input on. We’ll spend 5-10 minutes on each dissertation and let you get some additional input and views from people outside your team. We don’t anticipate that these brief sessions will answer your questions but they should provide you with some opportunity raise issues that you can follow up on with your consortium colleagues on an informal basis.


Plenary Session- Saturday December 15th 1:00-2:15

Diversity In Information Systems Research Revisited:

The Search For The Elusive Information Technology

Izak Benbasat, University of British Columbia

Izak Benbasat is CANADA Research Chair in Information Technology Management and Associate Dean (Research) at the Faculty of Commerce and Business Administration, University of British Columbia (UBC), Vancouver, Canada. He was CANFOR Professor of Management Information Systems from 1991 to 2001. He served as Associate Dean (Faculty Development) from 1996 to 1999.

Education: Professor Benbasat received his B.A. (1969) in Business Administration from Robert College, Istanbul, and Master of Science (1971) and Ph.D. (1974) in Management Information Systems (MIS) from the University of Minnesota.

Research Interests: His current research interests in information technology (IT) utilization include: 1) evaluating human-computer interfaces for web-based interface design to facilitate business-to-consumer electronic commerce; 2) investigating the role of explanations in intelligent support systems in improving user productivity and knowledge transfer to users; and 3) measuring IT-related competencies, namely, IT knowledge in line managers and business competence in IT professionals, and their impact on the effective deployment of IT. Professor Benbasat has published more than 70 papers in refereed journals on these and related topics (see http://mis.commerce.ubc.ca/members/benbasat/publications.htm)

Editorships: Professor Benbasat is the editor-in-chief of Information Systems Research. He currently serves on the editorial boards of Information Systems Journal and Journal of Management Information Systems. He was the Editor of the Information Systems & Decision Support Systems Department of Management Science, a Senior Editor of MIS Quarterly, the Senior Associate Editor of the MIS Quarterly in charge of the theory and research section, and on the editorial boards of Accounting, Management & Information Technologies, International Journal of Man-Machine Studies, The Accounting Review, Canadian Journal of Administrative Sciences and Contemporary Accounting Research.

Awards, Professorships, Grants: Professor Benbasat was appointed to a CANADA Research Chair in 2000. He received the University of British Columbia Killam Research Prize in 1998, and the Killam Teaching Prize in 1996, the MIS Quarterly Distinguished Scholar Award in 1993, and the University of British Columbia Killam Memorial Research Fellowship in 1988-89. He was invited to spend the 1985-86 academic year at the Harvard Business School as a Marvin Bower Fellow. He was the Cycle & Carriage Visiting Professor in the Department of Decision Sciences, National University of Singapore, in 1995, the Hooker Distinguished Visiting Professor at the DeGroot School of Business, McMaster University, in 1996, a visiting professor at ESADE, Barcelona and City University of Hong Kong, in 1997, and the Shaw Visiting Professor in the Department of Information Systems, School of Computing, The National University of Singapore (August-November 2000).

Contact Information:

Faculty of Commerce & Business Administration, University of British Columbia
Vancouver, BC, CANADA V6T 1Z2

(604) 822 8396 (tel.); (604) 822 0045 (fax)

Integration Sessions- Sunday December 16th

Team Integration Session- 9:00-10:15

Plenary Integration Session 10:30-11:45

Following the individual team presentations we want to take some time on our last day to share ideas across the teams. To facilitate this we will start with team sessions at 9:00 on Sunday. In your team we’ll ask you to summarize and integrate the key issues and ideas that emerged from your individual presentations and discussions over Friday and Saturday. We’ll then ask each team to assign one or more students to bring a report forward to the plenary session where will share ideas across teams. As always we want you to feel free to bring forward the ideas and observations that you feel were most important from your two days together. As a starting point you might like to consider the following in your team integration session.

·  Try to briefly characterize the domain and range of research that was covered in your team. What were the most important commonalities in terms of substance of the research questions being addressed. What were the key points of differentiation? As a guide think about the research questions, underlying theory, research methods, contributions to knowledge and contributions to practice?

·  Identify the key things that you learned from the team sessions about your research area and the process of doing research. Think about the changes you might make to your research based on what you learned in the session.

·  Consider how the research in your team does or does not answer the critique advanced by Benbasat that IT research does not engage information technology in any substantive fashion.

·  Think about the important questions about the substance of your research domain that were left unanswered in your sessions. From this craft a research question or questions that the 10 of you would like to put your time and talent to addressing.

Group Assignments
Group 1 – B2C- Dickson Room
Theme / Group # / Faculty
Team / Student Name / Dissertation Title
B2C / 1-1 / Todd / Sein / Henning
Elbeshausen (103) / Assessing the Impact of SSIT on Customer Loyalty
B2C / 1-2 / Todd / Sein / Daniel Goersch
(114) / Hybrid Retailing: Exploiting Synergies between Electronic and Physical Channels
B2C / 1-3 / Todd / Sein / Daniel Tomiuk
(127) / Assessing the Impact of SSIT on Customer Loyalty in the Banking Industry Using Customer Heterogeneity
B2C / 1-4 / Todd / Sein / Tilo Bohmann
(131) / Connecting Customers, Facing Change: How Companies and their IT Infrastructures Change
B2C / 1-5 / Todd / Sein / Achita (Mi) Muthitacharoen (145) / Evolutionary Acceptance Stages of Internet Adopter: A Decision-Making Approach (The Case on the WWW)
B2C / 1-6 / Todd / Sein / Kelley Donalds
(147) / WEBCA. WebChoice Aid. Constructive Consumer Choice in Web Environments. Proposal for a Prototype
B2C / 1-7 / Todd / Sein / Jean Ethier
(154) / B2C, Website Design and Users. Emotions: an Empirical Research
B2C / 1-8 / Todd / Sein / Sherrie Yi Xiao
(162) / Impacts of Recommendation Agents on customer Trust, Purchase Decision, Satisfaction, and Loyalty in Online Shopping
Group 2 – SAD- King Suite
Theme / Group # / Faculty
Team / Student Name / Dissertation Title
SAD / 2-1 / Zmud / Sengupta / Walter Fernandez