Shannopin Country Club

Shannopin Country Club

GSI Executive Search, Inc.Position Profile May, 2013

General Manager: Mt. Hawley Country ClubPeoria, Illinois

Position Reports To: The Club President and the Board of Governors

History

Mt. Hawley Country Club has enjoyed a rich history since it was founded in 1922 on a high vista property with a scenic view overlooking the Illinois River. Over time, the club has evolved from agolf and dining club, to one offering a varietyof facilities and services that warrantits current reputation as a full service family country club today. The Club has 480 members and their families in all categories and operates as a 501(c) (7) private club. The greater Peoria area, located in central Illinois and just two hours south of Chicago, has 400,000 residents in the metro region. Downtown Peoria is located on the riverfront of the Illinois River. The region offers a very high quality of life with very affordable housing, excellent public, private, and parochial schools, and a vibrant social, cultural, sports, and business community including the world corporate headquarters of Caterpillar.

Facilities

The Mt. Hawley 18-hole golf course includes a driving range, practice areas, and full service pro shop.The course was redesigned by Lohmann Golf Designs in 1996. Other facilities include a state of the art pool complex with its own kitchen and outdoor dining renovated in 2009 andfour hard surface tennis courts. The clubhouse includes numerous member dining rooms, banquet facilities, and outdoor patio and deck with views of the river, and well-appointed men’s and women’s locker rooms. The club offers a year-round calendar of member events for all age groups. The food and beverage program at Mt. Hawley has an excellent reputation as the best in the area.

Annual Gross Revenues are $3.6 million.

Annual Food and Beverage revenues are $1.6 million

Position Description

Liaison to: All of the club’s Standing Committees and Committee Chairpersons:

Houseand Social Committee

Membership Committee

Finance Committee

Golf Committee

Grounds and Greens Committee

Pool Committee

Direct Reports include:

Office ManagerHead Chef

Operations ManagerPGA Golf Professional

Banquet & Events ManagerGolf Course Superintendent

Bar ManagerPool Manager

The General Manager serves in the capacity of Chief Operating Officer of Mt. Hawley Country Club and is the visible and accessible leader to both the members and staff alike. The General Manager will have the capacity to consistently guide all club operations while keeping in mind the wishes and desires of the Board of Governors and the membership. The General Manager will act as the coordinator and facilitator between all Department Heads and Committees.

Requirements

The General Manager will be the consummate professional; well versed in all facets of club administration. He or she will have a strong working knowledge with the following skills and attributes:

  • A minimum of five years as a General Manager, Assistant General Manager or Clubhouse Manager in a comparable private club, resort or hotel setting. Candidates will have a working knowledge of all facets of private club operations with strong emphasis on:
  • Membership growth and retention.
  • Financial management.
  • Food and beverage management.
  • Long range and strategic planning.
  • Staff Development and team building.
  • Attributes to include:
  • An outgoing and friendly personality-hands-on and member-friendly.
  • Leadership skills with the ability to motivate and mentor a veteran staff.
  • Highly energetic…a self starter with a “hands-on” approach to management.
  • Excellent communication skills at all levels. Able to be firm and tactful giving oral and written instructions while enforcing rules and expectations.
  • A strong sense of service with proven training skills.
  • Attention to detail with a sense of urgency. Ability to problem-solve, courage to challenge status quo, and implement needed changes/improvements.
  • An appreciation for the history, traditions, and culture of Mt. Hawley Country Club.
  • The ability to function in a Committee oriented environment; to respond to the ideas and energies of the club’s Standing Committees. The ability to deal with a variety of personalities.
  • The ability to see the “big picture” but also to have a critical eye for detail.
  • A career path marked with a logical progression of title and responsibility, stability of tenure and accomplishment.
  • The reputation as an effective and visible leader; exhibiting maturity, a positive image and disposition and superior communication and “people” skills.
  • The ability to attract, build, train, mentor and lead a talented and cohesive staff; able to effectively manage a diverse staff of accomplished and dedicated professionals who have faithfully served the club for many years. Food and beverage training and service skills are a must with the ability to realize tangible results.
  • A problem solver with the proven ability to financially manage a club; grow revenues, and control costs-quickly and efficiently.
  • A Hospitality, Business Management or related degree is preferred.
  • The CCM designation, or progress towards, is preferred.
  • Impeccable and verifiable references. All candidates will be subject to a thorough background review and testing and must have an excellent credit record.

Compensation

Mt. Hawley Country Club will offer an attractive and competitive compensation and benefits package to include:

  • A base salary and annual performance bonus.
  • Individual and family health insurance.
  • Participation in the club’s 401K Plan.
  • A full CMAA package to include dues and education expenses; to be determined in each year’s operating budget.
  • Paid vacation.
  • Relocation assistance.

Professionals who meet or exceed the established criteria are encouraged to contact:

GSI Executive Search, Inc. Referrals are also welcome and appreciated.

Scott McNettRichard Farrell

314-854-1321727-873-7593

Charlie Hoare, CCM

850-997-6979

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