PHP Programmer Or Web Programmer/Customer Service Executive
PHP Programmer or Web Programmer/Customer Service Executive
PROFESSIONAL PROFILE
2 years of experience in BPO Industry and 1.5 year of experience in Web development/Programmer field.
AREAS OF EXPERTISE
PHP developer or Web developer
-Hands on experience in Coding, Testing, Implementation/Maintenance Support in PHP and MySQL
-Hand experience in E-commerce open sources
-Hand Payment Gateway (through PayPal)
-Quick learner and eager to learn new technologies.
-Integration Ability: Strong in understanding and integrating third party web services
-Platforms: Windows Server
-Client-side programming: JavaScript
-Web server installation & configuration: Apache
-File upload/download (download as a zip file) management system.
- SSL certificate download and implementation.
-Google Ad Sense, Google Analytics setup, Sitemap Creation, Webmaster Tool setup, Avoid Canonical issue, Alexa ranking system
Role & Contribution: Developer
-Development of reusable code.
-Understand the business and functional requirements
-Iterative testing and code reviews through development of the application.
-Developing the system Unit & Integration Testing & debugging.
CAREER HIGHLIGHTS
June 2011 to June 2013 with Reliance infra structure private limited
As customer Care executive (Customer service in Retail desk)
Key Highlights
v Handling customer query and resolving customer issue.
v VAS promotions
v Tariff Plan changes as per customer request
v Escalating pending & unresolved issues
v Providing CDMA and GSM tariff plans, Net-connect or HSD Offers and VAS details.
v Add CRBT and provide GPRS settings information.
v Handling Prepaid Mobile, Prepaid PCO, Prepaid Landline and Data card issues.
v Take online complaint regarding customer issue (like Network problem, customer or retailer Sim and handset retention and also PCO handset retention etc).
v Verify the retailer product awareness by using Tele calling method.
v Providing last 7 days transactional details of Retailer - Customer and 15 days transactional details of Distributor – Retailer.
v Reverse the transactional amount in wrong amount/wrong number.
v Handling PCO escalation.
Aug 2013 to Till Date with Hostonpdl Kannur
As PHP programmer/Web programmer
Key Highlights – Project Details
v Major Projects :
1. Studentjobsinida - https://www.studentjobsindia.com (U.K.)
Description : This is UK project. This website is a online job portal. There are 3 modules - Admin, Job seekers and Employers. The specialty of Studentjobsindia is free registration and job posting, Easy to search available job Vacancies and candidate resumes by using quick search, Bulk CV purchase option With or without posting jobs to meet immediate requirements, Facility to view skill Description of the candidate and find matching candidate before post job.
2. Smitco Analytics - http://smitcoanalytics.com .(U.K.)
Description : This is my first UK project. One of them specialty is admin can change any
Content at any time. All text and image is modified by admin side. This site
to be provide business and web analytic solution.
Projects successfully completed
The Projects completed included different countries like Dubai, Qatar, UK, Australia and India.
Industrial Categories
1. http://www.smitcoanalytics.com
2. http://www.chemicals-uae.com
3. http://www.photonssolar.com
4. http://www.firstdialindia.com
5. http://www.goeduquest.com
Hotels
1. http://www.malabarresidency.in
Education
1. http://www.sirsyedinstitute.com
2. http://www.signseducation.co.in
3. http://www.cmichristschool.com
4. http://www.cemad.in
Hospitals
1. http://www.kairaliherbalheritage.com
Temple
1. http://www.kadakkaratemple.com
2. http://www.vadakkankowaltemple.com
Others
1. http://www.kannadiparamba.com
EDUCATION
Diploma in Computer engineering – Polytechnic college payyannur (Board of technical education) in April 2011.
ITS SKILLS
Languages : C, C++, JAVA, PHP
Database : MYSQL
Designing Tools : HTML, CSS3, PHP, Photoshop CS3
Software Packages : MS OFFICE
Operating System : Windows XP, Windows 7
PERSONAL DETAILS
Permanent address : Parakkandyi house, Pachapoika (PO), Kuthuparamba, Kannur, Kerala - 670643
Date of birth : 14-05-1991
Here I Declare the given information is True to my knowledge.
Date: DD/MM/YY
Place: Kannur GEETHU NANU V P