Name: Alexey Palagin
Alexey Palagin
m: +44 (0) 7835713463
Curriculum Vitae
Summary
I am a business-focused and solution-driven senior digital technologist with broad experience and successful background in B2B and B2C, SaaS/PaaS, omni-channel, enterprise systems architecture design and delivery of “fit for purpose” solutions in global organisations (Financial Services, Retail, Utilities).
I have experience of driving change management, IT strategies, technology roadmaps, enterprise architecture and solutions, multi-vendor delivery teams, cloud-based IT as well as transforming software development lifecycle from waterfall to more Agile way of working.
I have a proven track record of building successful teams - hiring, retaining and motivating talented people and getting the best out of them.
Key skills
Ø Hands-on, end to end experience in managing multiple projects and programmes (bespoke software development, commercial packages implementation/customisation, technical infrastructure projects, digital and e-commerce projects, secure solutions/platforms implementation, SaaS implementations)
Ø Digital transformation projects, design, architecture and delivery
Ø Management of security/threat/vulnerability assessments and remediation activities. Response to crisis events
Ø Maintaining project management standards using different methodologies (Prince 2, Agile, IBM PMM, RUP, PMI)
Ø Projects delivery in Agile environments using Scrum and Kanban, setting up DevOps and Continuous Delivery practices
Ø Multispeed IT delivery – working in “hybrid” environments where Agile practises have been combined with Waterfall delivery
Ø Managing complex internal and external stakeholders relationships, internal client management
Ø Business case preparation and ROI calculation, getting senior management buy-in
Ø Project management in a diverse multicultural environment, geographically dispersed teams and across multiple time zones
Ø Off-shore, on-shore and near-shore project management
Ø Solid understanding of financial instruments and risk management
Ø Experience in design of complex system and application architectures (using TOGAF framework and including SOA, Web services, APIs, microservices and security)
Ø IT operations and service delivery management (ITIL based), release planning
Ø Contract, permanent and consultant recruitment and management
Ø Supplier and vendor management and governance, developing strong relationships with leading technology providers
Ø Business continuity and disaster recovery planning, design and implementation
Ø Experience in recovery of troubled projects
Ø Design Thinking
Technologies
Ø Development – C/C++, Java, HTML, CSS, JSP, ASP, Appian SAIL, Swift, JavaScript, Node.js, Express, Parse framework
Ø Databases – Oracle, MySQL, MongoDB
Ø Web services – SOAP and RESTful web services, SAP PI, Tibco ESB, MuleSoft
Ø API Gateways – Mulesoft, Apigee
Ø Application servers – Jboss, Tomcat
Ø Web servers – Apache, IIS
Ø Operating Systems – Unix, Windows, OS X
Ø Platforms – Appian BPM (versions from 4.1 to 7.x), Oracle Fusion Middleware (Oracle WebCenter Sites), Backbase, EMC Documentum, OpenText Livelink, ServiceNow, WebTrends, GovDelivery, Autonomy Ultraseek, Elastic search, Lucene, AEM
Ø Cloud – RedHat OpenShift (PaaS), OpenStack (IaaS), Pivotal Cloud Foundry
Ø Tools – SVN, BitBucket, GIT, ClearQuest, Eclipse, Xcode, JIRA, ARIS, Archi
Ø Security – OWASP recommendations, SAML, SSO, PKI, ADFS, Spring Security
Ø Frameworks/Methodologies – TOGAF, ITIL, PRINCE2, PMM, RUP, Archimate
Projects
List of major delivered projects can be found in the project’ section of my Linked profile at https://uk.linkedin.com/in/apalagin
Education
2004 - 2008 - MBA (Open University) - Financial Management, Strategy, Creativity, Innovation and Change, Performance Management
2004 - Professional Diploma in Management (Master’s level, Open University) - Managing Performance and Change
1988 - 1994 - MSc Computer science (Computers, Computer Systems and Networks) - Moscow Power Engineering Institute
PRINCE2® (2009 edition) Registered Practitioner
Career history
Feb, 2017 – Jun, 2017
Accenture Digital, Düsseldorf, Germany
Principal
I worked at the Accenture Digital Interactive practice providing innovation and thought leadership to the clients. The areas of focus are:
- Digital Commerce (Omni-Channel Commerce, Digital Sales, Digital Customer Service)
- Web and Digital Content Management
- Digital Marketing (Personalisation, Campaign, Loyalty, Omni-channel Marketing)
In close cooperation with the Mobility and Analytics teams I work on the Digital Reference Architecture to deliver digital capabilities required by modern enterprises (Analytics, IoT, machine learning etc).
Projects – Omni-channel eCommerce transformation program for one of the world’s biggest retailers – I worked as a principal architect consulting on the design, implementation and integration for the global Digital Commerce transformation programme (the technology stack includes Adobe Experience Manager, Adobe Marketing Cloud, Hybris, Salesforce). My deliverables included:
- Enterprise Integration Architecture - business justification, reference model, principles, governance
- Technology Integration Architecture – platform selection, capabilities mapping, patterns
- Overall solution high-level information and data models spanning Digital Marketing (Adobe Campaign and Analytics), Digital Presence (AEM), eCommerce (Hybris) and Customer Service (Salesforce)
Oct, 2016 – Feb, 2017
HSBC Bank (via Icon Solutions), London, United Kingdom
Senior Digital Architect
Worked on the HSBC Commercial Banking Global Digital Transformation Programme across all workstreams. The role focuses on the integration architecture and comprised set up of the APIs and microservices development capability (architecture, standards, patterns, processes etc) using MuleSoft and Pivotal Cloud Foundry platforms for the following parts of the Business Internet Banking:
- Onborading/KYC
- Processes Digitisation
- Digital Payments
- Digital Lending
Technology stack included (but was not restricted to) Backbase CXP and forms, Pivotal Cloud Foundry, Mulesosft, Splunk, AppDynamics, Jenkins and various other products and tools.
In addition to the project work I was involved in building Enterprise Architecture capability at Icon Solutions.
May, 2016 – Jun, 2016
Enterprise Application and Infrastructure Architect, London and Astana, Kazakhstan
As part of the EY team I worked on a transformation programme for Kazakhstan’s Sovereign Wealth Fund Samruk-Kazyna and its subsidiary Samruk-Energy (utility/energy sector).
My responsibilities included:
Ø Review of business consultants’ output and contribution to the design of Target IT Architecture and IT Strategy
Ø Help to prepare a list of projects and business cases related to development of system-wide components as a part of deliverables of transformation team
Ø Roadmaps creation, review and validation
Ø Advise on design of the architecture and enterprise solution concept and dependencies
Ø Help with the design of Target Application architecture concepts, logical interfaces and interfaces with other applications
Ø Help with the data access design taking IT security into consideration (confidentiality, integrity and availability levels)
Ø Help with definition of functional and non-functional requirements for projects in the long-list
Ø Consulting on the design of IT security architecture design for Target IT Architecture
Ø Review and advise best practises: mapping logical components to software products and vendor capabilities, support vendor selection and evaluation of business requirements
Ø Provide continuous methodology and domain expertise in context of Core Transformation Methodology Guidelines and templates. Facilitate discussions within and across the Transformation and Change Management teams
Ø Help with technical specifications developed based on the clarified IT target architecture, detailed functional and non-functional requirements
Jan, 2016 – Apr, 2016
After spending almost fifteen years with one organisation I decided to take a short break and look for other opportunities. During this time I helped my friend to open an office for his expanding business and, working with the UK leading universities, find and recruit graduate software developers to start off their careers. I have also been doing some training and passed HSK 1 Chinese test.
Feb, 2001 – Dec, 2015
European Bank for Reconstruction and Development, London, United Kingdom
Principal Manager (Digital and BPM), Information Systems
The purpose of my role was to ensure the successful implementation, future strategy and development of the Bank’s BPM (Appian) and web/digital (Oracle WebCenter Sites) platforms. The role also included responsibility for managing projects and programs, design and development of bespoke functionality and integration with other bank applications and systems.
To achieve this I performed a combination of the following roles:
Ø Programme/Project manager – managing programmes and projects assigned to me and my team using waterfall and Agile (Scrum and Kanban) methodologies
Ø Development manager – managing SDLC processes, testing, configuration management, DevOps, Continuous Delivery
Ø Product manager – managing portfolio of applications in BPM and web/digital areas, release/sprint planning
Ø Application and infrastructure architect – solutions design and contribution to enterprise architecture and other projects. Technical Design Authority for web/digital solutions and BPMS.
Ø Consultant – as an SME - internal consulting to other teams within business and IT departments (business processes, multi-channel and digital applications delivery, project and change management)
Ø Internal client manager – managing relationship with business teams across the Bank
I directly managed a multi-disciplined team of permanent staff/contractors responsible for design, implementation and support of the Bank’s composite applications, web and digital platforms.
Achievements during my time in the Bank:
Ø Delivered more than 25 projects for different business areas (Banking, HR, Trade Finance, Energy Efficiency, Communications, Administration)
Ø Established Appian platform Support and Development Centre of Excellence (six cloud and on-premise BPM applications with 10,000+ internal and external users (first European implementation of Appian in 2005)
Ø Set up SDLC processes for my team and integrated them into the Bank’s change and configuration management processes
Ø Designed/architected several technical solutions for financial, enterprise content and business process management systems
Ø Been involved in the ITIL framework implementation
Ø Managed security/threat/vulnerability assessments and penetration tests for the Bank’s eCommerce/eBusiness applications
Ø Implemented disaster recovery solutions and procedures for several systems and applications
Ø Performed application support problem management and improvement
Ø Led the PM stream of the projects governance processes improvement
Oct, 2000 – Feb 2001
Himalaya Universal Company Ltd, London, United Kingdom
Digital Project Manager
Managed e-commerce and digital projects from initial proposal preparation through to design, architecture, technology selection, development and successful handover to end client.
Sep 1996 – Aug 2000
IBM, Moscow, Russia
Project Manager, IBM Global Services division
Working with the financial institutions in Russia and CIS countries I was responsible for the building and delivery of the accepted solution, as specified in the contract focusing on ensuring that projects delivery met its revenue, profit and cost targets, as well as customer satisfaction.
Sep 1993 - Aug 1996
Moscow Bank for Reconstruction & Development, Moscow, Russia
Deputy IT manager
Performed various IT management functions in the software development and infrastructure architecture areas. Built a team from 2 IT specialists working in Moscow HQ to 15+ team (Software and Infrastructure (Network, HW)) working in 15 offices across Russia.
Feb 1993 - Aug 1993
SW development company “OMEGA”, Moscow, Russia
Lead developer
Participated in the development of a number of banking applications (C++, Oracle) as a system architect and lead developer.
Oct 1992 - Feb 1993
Yougorsky Joint-Stock Bank
Lead developer in the Bank’s IT Department - participated in the development of the Core Banking applications (C/C++, Oracle). I was a technical design authority for IT implementations.
Oct 1985 - Oct 1992 (1986-1988: National Service in Air Forces)
R&D and production enterprise “Zvezda”, Moscow, Russia
Engineer and then software developer in the space and aviation safety equipment (space suits, crew and passenger rescue equipment, life support systems) testing department - development of various applications for PDP11, Windows platforms and CAMAC modules using C/C++, FORTRAN, Assembler.
Training/Certifications
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1994
IBM Education Centre:
Ø AIX certification (6weeks)
1997
IBM Project Management Institute:
Ø Proposal Project Management
Ø Project Delivery Management
IBM CER Education Centre:
Ø Basic Banking
IBM Education Centre:
Ø AS/400 certification (2 weeks)
1999
IBM Education Centre:
Ø Integrated Marketing Workshop
Ø Service Marketing Training
Ø Microsoft Project Fundamentals
George Washington University
Ø Financial Management for Project Managers
Ø Leadership in Project Team Environment
2002
Ø Foundation Leadership Management Skills Course
2004
Ø Negotiation skills
Ø Advanced negotiation skills
Ø Advanced Project Management (PMI based)
Academy Internet
Ø Internet Law
2010
Ø Prince2 Practitioner Certification
Coursera
Ø Cryptography(Stanford University, 2014)
Ø Usable Security (University of Maryland, 2014)
Ø Software Security (University of Maryland, 2014)
Ø Hardware Security (University of Maryland, 2015)
Oracle Academy
Ø WebCenter Sites Architecture (2013)
Appian Academy (2015)
Ø Analyst (100, 101)
Ø Designer (102, 200, 300)
Ø Developer (401)
Ø Administrator (501)
RedHat OPEN
Ø PaaS (OpenShift) Delivery Specialist
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Personal profile
Nationality – Russian, British
Languages – English, Russian (native), Chinese (Mandarin) (HSK certified), German (elementary)
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