From:AHA Emergency Cardiovascular Care Programs

From:AHA Emergency Cardiovascular Care Programs

To: TCCs and Instructors

From:AHA Emergency Cardiovascular Care Programs

Re: Student Classroom Quality Assurance Product Surveys

May 7, 2012

Thanks to the support of Training Center Coordinators and Instructors, the American Heart Association Quality Assurance Market Research Program with classroom students has received a strong response thus far.

The information we gather from this extensive, seven-month Quality Assurance Program will help AHA understand the effectiveness of our approaches and the value of our educational tools as we develop future training programs.

In May we still need your assistance in inviting your students to participate in the survey for the following courses.

1.BLS for Healthcare Providers

2.ACLS

3.PALS

4.Heartsaver® CPR AED

5.Heartsaver® First Aid

6.Heartsaver® First Aid CPR AED

7.Family & Friends® CPR

Thank you for your support. We know that this feedback will be invaluable as we strive with you to best prepare students to properly deliver emergency cardiovascular care, CPR and first aid.

To facilitate your request to each classroom student, we are providing you with:

  1. A student information sheet about the survey that you can hand to each classroom student at the end of training. The information sheet is the first attachment. (page3)
  2. A follow-up email that we suggest that you send to students the day after they complete the course. The copy for the email is the second attachment. (page5)

You will need to add information on both the information sheet and the emails before you distribute them to the classroom students.

To thank each student for completing the survey, each will be entered into a monthly drawing to win one of two $300 VISA Gift Cards.The incentive in May for two randomly chosen instructors who successfully encouraged students to participate in the online research will also be a $300 VISA Gift Card!

We know that this feedback will be invaluable as we strive with you to best prepare students to properly deliver emergency cardiovascular care, CPR and/or first aid.

AHA ECC Quality Assurance Product Surveys

Student Classroom Information Sheet for TCCs and Instructors

The following page is an information sheet we ask that you distribute to every student who takes one of the following courses at your center:

  1. BLS for Healthcare Providers
  2. ACLS
  3. PALS
  4. Heartsaver® CPR AED
  5. Heartsaver® First Aid
  6. Heartsaver® First Aid CPR AED
  7. Family & Friends® CPR

Before you distribute the information sheets to the classroom students, please:

  1. Circle the course that they completed.
  1. Complete the four lines that begin with “Name of training center.”
  1. Copy and distribute to each student who takes classroom training between
    nowand August 31, 2012.

American Heart Association Training

Student Information about the ECC Quality Assurance Survey

Thank you for taking an American Heart Association emergency cardiovascular care, CPRand/or first aid classroom course at our Training Center.

To help us improve the effectiveness of the course, we are asking students to take a very quick online survey about the training.

Within the next 5 days, please go to this URL so that you can access the surveyabout your course.

When you are completing the survey, you will be asked to provide the following:

Name of the course you took:

  • BLS for Healthcare Providers
  • ACLS
  • PALS
  • Heartsaver CPR AED
  • Heartsaver First Aid
  • Heartsaver First Aid CPR AED
  • Family & Friends CPR

Name of Training Center: ______

The Training Center’s ID number: ______

The name of your Instructor: ______

Date of your training: ______

To thank you for completing the survey, you will be entered into a monthly drawing to receive one of two $300 VISA Gift Cards.

Please take 12-15 minutes to complete the survey right now!

Survey:

We look forwardto hearing from you!Thank you.

Student Email

The following page includes an email we encourage you to send to the same students the day after their classroom training.

Before you send the email to each student, please:

1.Delete all of the classes, except for the one that they completed.

2.Complete the four lines that begin with “Name of Training Center.”

Email subject line: Tell us about your training experience!

American Heart Association Training Student Quality Survey

Thank you for taking an American Heart Association classroom emergency cardiovascular care, CPRand/or first aid course at our Training Center.To help us improve the effectiveness of the course, we are asking students to take an online surveyabout the training.

Within the next 5 days, please go to this URL so that you can access

thesurveyabout your course:

When you are completing the survey, you will be asked to provide the following:

Name of the course you took:

  • BLS for Healthcare Providers
  • ACLS
  • PALS
  • Heartsaver CPR AED
  • Heartsaver First Aid
  • Heartsaver First Aid CPR AED
  • Family & Friends CPR

Name of Training Center: ______

The Training Center’s ID number: ______

The name of your Instructor: ______

Date of your training: ______

To thank you for completing the survey, you will be entered into a monthly drawing to receive one of two $300 VISA Gift Cards.

Please take a few minutes to complete the surveyright now at:

We look forward to hearing from you! Thank you.

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