Email #1 (Sent Immediately After Product Ships)

ActiveLoop Email Templates

SUBJECT:Your derma roller kit shipped - Here's your e-book...

Hi {first_name},

Thank you so much for purchasing your new Total Body Enhanced Derma Roller Kit. As promised, your e-book is attached at the bottom of this messageso you can start devouringit immediately.

Just so you know, Amazon has shipped your order and you should be receiving it soon.

Oh, and just a quick reminder... when you receive your derma roller kit, be sure to remember thefollowing (these are all covered in more detail in your ebook):

•Keep derma roller needles clean

•Select a quality skincare product to help boost your results (your ebook has some good recommendations)

•Don't roll too often

•Don't use so much pressure that you bleed

•Don't share needle roller with anybody

We're excited for you! We'll check back in with you after you should have received it to make sure everything is to your satisfaction.

Many thanks,{first_name}!

Karyn T.

Satisfaction Team

P.S. If you have any questions, don't hesitate to reply to this email. It goes straight to my inbox and I will personally respond ASAP.

Email #2 (Sent 8 Days After Product Ships)

SUBJECT: Follow up on your experience - What are your thoughts so far...

Hi {first_name},

Hope all is well!I just wanted to follow up and see if you have received your new derma roller kit from Amazon.

Now that you've had a chance to handle it and hopefully see the instructional videos on our website. I would really love to hear your feedback and find out what your thoughts are so far. Your feedback really helps us understand customer needs.

Finally, here's some easy things you can do to care for your skin after derma rolling. when you receive your derma roller kit, be sure to remember thefollowing (these are all covered in more detail in your ebook):

•Keepyour skin hydrated (drink plenty of water and use moisturizer)

•Always wash your hands, face, and body before rolling

•Don't use makeup for 12 hours after rolling

•Use sunblock to protect from harmful UV rays

Thank you for your business, {first_name}. Please reply to this email which goes directly to my inbox. I really would love to hear your opinion. We'll follow up in a month or so to check on your progress.

Many thanks!

Karyn T.

Satisfaction Team

P.S.I attached your eBook below again, just to make sure you got it.

Email #3 (Sent Five Weeks After Product Ships)

SUBJECT: Checking up on your derma rolling experience - We're here for you!

Hi {first_name},

Hope all is well!So, it's been a whilesince you received your order, I felt prompted to reach out and see how your experience has been.

I would really love to hear your feedback and find out how your experience has been. Your feedback really helps us understand customer needs. We take all feedback seriously.
In fact, we've already made some fantastic changes to how we do business simplybecause customers like you let us know what they're happy about andwhat they'd like to see done differently.

One last thing, if you're happy with your derma roller kit and wouldn't mind taking a couple of minutes and leaving us a product review, that would REALLYhelp us out! You can do so here if you wish:

• feedback.html/?pageSize=1&order={order_id}

Thank you for your business, {first_name}. Please reply to this email which goes directly to my inbox. I really would love to hear your opinion.

Many thanks!

Karyn T.

Satisfaction Team