SHOPPINGCENTREThe business of retail destinations www.shopping-centre.co.uk October 2018 • £8.00 Ireland Outlook A look across the water at the future of Irish retail 12 Regeneration 18 Commercialisation 25 Sustainability Long-term vision pays Higher kiosk standards West One finds a cure off for Liverpool One lift mall performance for the coffee cup curse RETAIL IS CHANGING. Create experiences that change with it. We combine giant LED platforms with larger-than- life creative to inspire, engage and interact at scale. Static interiors and architecture are transformed MRXSHMKMXEPGERZEWIW[LIVIFVERHWƽSYVMWLERH audiences are captivated, with visitors staying longer and returning more frequently. For more information visit www.adi.tv/create 0800 592 346 | [email protected] | www.adi.tv CONTENTS Editor’s letter Editor Graham Parker 07956 231 078 to dip into sessions without and in this issue we have a [email protected] losing too much networking focus on one of the UK's most Editorial Assistant time. And the improved layout successful examples at Liver- Iain Hoey of the exhibition meant it was pool One as the scheme cele- 07757 946 414 easier to navigate. brates its 10th anniversary. It’s [email protected] With development activity now clear that the scheme was Sales Manager at a low ebb and the invest- ahead of its time in the way it Trudy Whiston ment market stagnant, the embraced mixed use, sustaina- 01293 416 090 [email protected] focus was very much on driv- bility and permeability. Nothing ing performance from existing on such a scale may ever come Database Manager This year’s Revo conference shopping centres. This means along again in the UK, but it has Frankie Butler 01737 852 342 and exhibition in Manchester the show had more to offer permanently changed the mod- [email protected] may have been slightly down management practitioners el for retail-led regeneration. on numbers but it was a highly than in previous years when Design & Production Stuart West productive show nonetheless. the focus has been very firm- 01737 852 343 Housing the conference ly on leasing. Graham Parker [email protected] space within the exhibition hall Placemaking was one of the Editor worked well, allowing delegates big buzzwords in Manchester Shopping Centre Publishing Director Helen Richmond 01737 852 344 [email protected] CONTENTS Editorial Board Carl Foreman, Moorgarth; Byron Lewis, Mall Solutions Europe; John Prestwich, NEWS & ANALYSIS Montagu Evans; James Taylor, Workman; Michelle Buxton, Toolbox; Jordan Jeffery, 04 L&G wins Poole consent JLL; Sean Kelly, PR4Property 06 NewRiver appointed in Canterbury No part of this publication may be reproduced without the written permission of the publishers. The Publishers accept no responsibility for any statements made in 09 Revo revamps management diploma signed contributions or in those reproduced from other sources, nor for claims made in any advertisements. 12 Long-term vision pays off for Liverpool One Shopping Centre is available on subscription. 14 Outlets outperform Page 12 UK & Ireland £96; Overseas £150. Shopping Centre is published monthly. ISSN 0964-1793 | Printed by Stephens & George Ltd FEATURES Shopping Centre, Goat Mill Road Dowlais 16 Ireland – Sustained investor and occupier Merthyr Tydfil CF48 3TD demand for Irish retail www.shopping-centre.co.uk 18 Commercialisation – Raising standards in kiosk design improves the mall environment 25 Sustainability – West One finds a solution for the coffee cup conundrum REGULARS Page 26 Join our Shopping Centre 30 Data – Retail facts & figures Linkedin group All rights reserved 35 People – Steel heart for Sheffield Follow us on Twitter © JLD Media 2018 35 Moves – All the latest job moves @scnewsfeed G24 StoreGuard® is the VIP brains behind an innovative Parking Management Solutions real-time surveillance and COLLABORATIVE +44 (0) 370 0427215 tracking system, which working in CRIME DETECTION [email protected] collaboration with retailers helps www.g24.co.uk AND PREVENTION prevent retail theft and fraud www.storeguard.co.uk www.clearpark.co.uk www.shopping-centre.co.uk OCTOBER 2018 SHOPPING CENTRE | 3 NEWS L&G wins Poole consent Planning permission has been “The Dolphin centre has been sig- the external areas in Falkland Square with more to be announced.” granted by the Borough of Poole to nificantly improved over the past and Kingland Crescent. We’ve also Construction work will start this year. convert existing space at the Dolphin year with a focus on an internal mall introduced new brands to appeal to Joint leasing agents are Colliers Interna- shopping centre in Poole into a new, refresh, as well as improvements to our wide spectrum of customers, tional and Lunson Mitchenall. nine-screen cinema plus four adja- cent casual dining restaurants. Empire Cinemas has signed a 25-year lease to operate what will be the first multiplex in the town centre, with one of the nine screens being open-air on the rooftop, giving a mem- orable experience for holidaymakers and locals alike. The new cinema will be created by redeveloping the former Argos store and adjoining units at the end of the high street, generating more vibrancy and appeal for the town centre as a whole. Mark Russell, senior fund manager at LGIM Real Assets, said: Chester Northgate CPO approved Despite growing local opposition to velopment and Infrastructure, Councillor Cheshire West and Chester Council’s Brian Clarke, said: “Our aim is to deliver a Chester Northgate scheme, the Sec- mixed-use scheme that’s appropriate for retary of State has granted the CPO the next generation rather than having to complete site acquisition and to build something that’s a legacy of the the planned relocation of the city’s last 10 years’ thinking. The positive deci- market. The council will now make sion shows a clear endorsement of the a decision in October on whether to scheme by the planning inspector and take the scheme forward. the Secretaries of State who confirmed Prelettings have already been agreed the order and applications. with Picturehouse, Tapas Revolution, “Having secured these orders we Zizzi’s and Cosy Club, but the scheme has are now in a much stronger position to C&R starts on site in Hemel lost its anchor tenant, House of Fraser. approach investors and potential devel- Capital & Regional has started C&R is also in the process of de- Cabinet Member for Economic De- opment partners.” extensive refurbishments at the veloping a new 9-screen cinema that Marlowes shopping centre in gained planning approval in 2017. As Hemel Hempstead to improve its part of the £13m project, the centre’s family facilities and invest in the North Mall entrance will be remod- local area. elled, and extensive roof works are Last year, Capital & Regional made due to be completed in late summer. a commitment to the local commu- Centre manager Vince Williams nity to provide updated facilities at said: “This is the start of a wider pro- the Marlowes as part of a wider in- gramme of investment and improve- vestment in the shopping centre and ment, and we are working extremely local area. The first development, due hard to exceed expectations as we to open mid- September, includes tri- help revitalise the centre. The family pling the size the downstairs toilets to area is being built to improve the 2,500 sq ft. These include baby chang- visitor experience, attracting more ing and changing places facilities. families to the Marlowes.” 4 | SHOPPING CENTRE OCTOBER 2018 www.shopping-centre.co.uk NEWS NewRiver appointed in Canterbury Canterbury City Council has appoint- Under the terms of the deal, NewRiv- ed NewRiver for the asset manage- er will undertake full asset management ment of Whitefriars shopping centre responsibilities for the shopping centre which it bought from TH Real Estate in exchange for a management fee cal- earlier this year. The agreement is culated as a proportion of net operation- the first to be signed by NewRiver al income received and a development since it announced in May 2018 that fee calculated on third-party-tendered it would be offering its market-lead- development costs. The agreement will ing asset management platform to initially be for two years, with the option manage third-party assets. of a roll on for a further two years. Whitefriars shopping centre is the Chief executive Allan Lockhart said: dominant regional shopping centre for "NewRiver's selection by the council in East Kent with a catchment of 270,000 a competitive tender process demon- people within a 30-minute drive and strates that our strong relationships annual footfall of 13 million. It has 75 units with retailers and track record of suc- across 474,000 sq ft and 530 car parking cessful asset management makes us spaces, and is anchored by Fenwicks, the clear choice for third-party retail Marks & Spencer, Next and Primark. asset owners." Time for an upgrade at the Clocktower Intu has announced plans to invest pretzel specialist Auntie Anne’s, Triple £1m to transform the dining expe- Two Coffee, Mr Frites, Muffin Break, rience for shoppers at Notting- McDonald’s and Chopstix. ham’s intu Victoria centre. The Plans have also been unveiled for work, which is due to be com- the centre’s first permanent enter- pleted in November, will change tainment offering in the form of virtual the look and feel of the Clocktow- reality experience meetspaceVR offer- er dining area, creating a more ing virtual reality challenges including natural, social space for shoppers battling zombies, androids and drones. to either grab food on the go or “This is an exciting time for Clock- stop for a leisurely lunch or dinner.