ThinkCentre User Guide Machine Types: 3512, 3528, 3533, 3535, 3536, 3537, 3538, 3539, 3543, 3548, 3549, 3553, 3554, 3556, 3558, and 3559 Note Before using this information and the product it supports, be sure to read and understand the “Important safety information” on page v and Appendix A “Notices” on page 77. Third Edition (September 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925. Contents Important safety information . v Using the single-touch and multi-touch feature . 18 Service and upgrades . v Color temperature adjustment . 18 Static electricity prevention. v Selecting a pre-defined color temperature . 19 Power cords and power adapters . vi Switching to RGB adjustment . 19 Extension cords and related devices . vi Making brightness adjustment. 19 Plugs and outlets. vii External devices . vii Chapter 3. You and your computer . 21 Heat and product ventilation . vii Accessibility and comfort . 21 Operating environment . viii Arranging your workspace . 21 Modem safety information . viii Comfort . 21 Laser compliance statement . ix Glare and lighting . 22 Power supply statement . ix Air circulation . 22 Cleaning and maintenance . ix Electrical outlets and cable lengths . 22 Register your computer with Lenovo . 23 Chapter 1. Product overview . 1 Moving your computer to another country or Features . 1 region . 23 Specifications . 4 Voltage-selection switch . 23 Lenovo programs . 4 Replacement power cords . 24 Accessing Lenovo programs on the Windows 7 operating system . 4 Chapter 4. Security . 25 Accessing Lenovo programs on the Windows Security features . 25 8 operating system . 6 Attaching an integrated cable lock . 26 An introduction to Lenovo programs . 6 Using passwords. 26 Locations. 8 BIOS passwords . 26 Locating connectors, controls, and indicators Windows passwords . 27 on the front of your computer . 9 Configuring the fingerprint reader . 27 Locating connectors on the rear of your Using and understanding firewalls . 27 computer . 10 Protecting data against viruses . 27 Adjusting the computer stand . 11 Machine type and model label. 12 Chapter 5. Installing or replacing hardware . 29 Chapter 2. Using your computer . 13 Handling static-sensitive devices . 29 Frequently asked questions . 13 Installing or replacing hardware . 29 Accessing Control Panel on the Windows 8 operating system. 13 Installing external options . 29 Using the keyboard . 14 Installing a computer wall mount . 30 Using Windows shortcut keys . 14 Removing and reinstalling the monitor stand . 30 Using the blue ThinkVantage button . 14 Replacing the USB keyboard or mouse . 31 Using a fingerprint reader . 14 Replacing the wireless keyboard . 31 Using the wheel mouse . 15 Replacing the wireless mouse . 32 Adjusting audio . 15 Replacing the PS/2 keyboard or mouse . 34 About your computer audio . 15 Obtaining device drivers . 34 Setting the volume from the desktop . 15 Chapter 6. Recovery information . 35 Setting the volume from Control Panel . 16 Recovery information for the Windows 7 operating Using CDs and DVDs . 16 system . 35 Handling and storing CD and DVD media . 16 Creating and using recovery media . 35 Playing a CD or DVD . 17 Performing backup and recovery operations . 36 Recording a CD or DVD . 17 © Copyright Lenovo 2012 i Using the Rescue and Recovery workspace . 37 CD problems . 58 Creating and using a rescue medium . 38 DVD problems . 59 Reinstalling preinstalled applications and Intermittent problems . 61 device drivers . 39 Keyboard, mouse, or pointing device Reinstalling software programs . 40 problems . 61 Reinstalling device drivers . 40 Monitor problems. 63 Solving recovery problems . 40 Networking problems . 65 Recovery information for the Windows 8 operating Option problems . 68 system . 41 Performance and lockup problems . 68 Printer problems . 70 Chapter 7. Using the Setup Utility Serial port problems. 70 program . 43 Software problems . 71 Starting the Setup Utility program . 43 USB problems . 72 Viewing and changing settings . 43 Lenovo Solution Center . 72 Using passwords. 43 Password considerations. 44 Chapter 11. Getting information, help, Power-On Password . 44 and service . 73 Administrator Password . 44 Information resources . 73 Hard Disk Password. 44 Lenovo ThinkVantage Tools . 73 Setting, changing, and deleting a password . 44 Lenovo Welcome . 73 Enabling or disabling a device . 45 Help and Support. 73 Selecting a startup device . 45 Safety and Warranty. 73 Selecting a temporary startup device . 45 Lenovo Web site . 73 Selecting or changing the startup device Lenovo Support Web site. 74 sequence . 45 Help and service . 74 Exiting from the Setup Utility program . 46 Using the documentation and diagnostic programs . 74 Chapter 8. Updating system Calling for service. 74 programs . 47 Using other services . 75 Using system programs . 47 Purchasing additional services . 75 Updating (flashing) the BIOS from a disc . 47 Updating (flashing) the BIOS from your operating Appendix A. Notices. 77 system . 48 Trademarks . 78 Chapter 9. Preventing problems . 49 Appendix B. Regulatory Keeping your computer current . 49 information . 79 Getting the latest device drivers for your computer . 49 Export classification notice . 79 Updating your operating system . 49 Television output notice . 79 Using System Update . 49 Electronic emissions notices . 79 Cleaning and maintenance . 50 Federal Communications Commission Declaration of Conformity . 79 Basics . 50 Additional regulatory information . 81 Cleaning your computer . 50 Good maintenance practices . 52 Appendix C. WEEE and recycling Moving your computer . 52 information . 83 Important WEEE information . 83 Chapter 10. Troubleshooting and Recycling information . 83 diagnostics . 55 Recycling information for Brazil . 84 Basic troubleshooting . 55 Battery recycling information for Taiwan. 84 Troubleshooting procedure . 56 Battery recycling information for the European Troubleshooting . 56 Union . 85 Audio problems . 57 ii ThinkCentre User Guide Appendix D. Restriction of Hazardous Appendix F. İthalatçı – İmalatçı / Substances Directive (RoHS) . 87 Üretici Firma Bilgileri ve Diğer China RoHS. 87 Bilgiler . 91 Turkish RoHS . 87 Ukraine RoHS . 87 Appendix G. Servis İstasyonları ve India RoHS . 88 Yedek Parça Malzemelerinin Temin Edileceği Adresler. 93 Appendix E. ENERGY STAR model information . 89 Index. 97 © Copyright Lenovo 2012 iii iv ThinkCentre User Guide Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the information in this section and the safety information in the ThinkCentre Safety, Warranty, and Setup Guide that you received with this product. Reading and understanding this safety information reduces the risk of personal injury and damage to your product. If you no longer have a copy of the ThinkCentre Safety, Warranty, and Setup Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo® Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkCentre Safety, Warranty, and Setup Guide and this ThinkCentre User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product. Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. For more information on CRUs, refer to Chapter 5 “Installing or replacing hardware” on page 29. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option © Copyright Lenovo 2012 v or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around you. • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.