BUSINESS MANAGEMENT & ADMINISTRATION Great Career Ideas • Creating Your Plan • College Resources BUSINESS MANAGEMENT & ADMINISTRATION A MESSAGE FROM THE GOVERNOR As I’ve said on many occasions, careers, postsecondary education our people are Alabama’s greatest and financial literacy. Through strength, especially our young our students, we are positioning people, who hold the state’s future our state for even greater in their hands. As the guardians of accomplishments. They will be well- our state’s future, students deserve equipped for careers in Alabama’s every possible tool to help them— workforce which will allow them to and Alabama—succeed in all areas. compete—and excel—in our global economy. To achieve this, we have created the Alabama SUCCESS Guides, which This Alabama SUCCESS Guide is are designed to assist students in an excellent tool in helping our identifying resources regarding students of today become our leaders of tomorrow. Kay Ivey, Governor of Alabama ATTENTION PARENTS! This guide is part of a series created school, and the pace of change is sharing your own work experiences to help students in Alabama learn faster than ever! However, since with your child. Ask people in your more about high-demand careers, work skills are transferable to community who work in jobs that salaries, the steps they need to many jobs, by helping your student interest your child to share about take to reach their goals, and the connect with what they learn in the their careers or let your child visit resources that can help them get classroom to real jobs that interest their workplace. And last, but not there. them, they will graduate better least, go with your child to meet equipped for life after high school. with their school counselor or career The workforce has changed since coach to get them moving in the you entered it. Many of the jobs that Thank you for talking with your child right direction. Help them prepare exist today were not even created about what careers interest them for their future…today. when you graduated from high – and why. You can help them by 1 BRENNAN WOODS SALES DEVELOPMENT WEST REGION | DELTA AIR LINES, INC. BUSINESS MANAGEMENT & ADMINSTRATION EMPLOYERS ARE LOOKING FOR FUTURE EMPLOYEES WHO CAN THINK GLOBALLY AND FIND STRATEGIC WAYS TO HELP GROW THEIR BUSINESS. Even if your role is not data oriented, you should be able to analyze findings in a concise and strategic manner. In addition to having great ideas, being able to persuade others that your plan is the best for the organization is key to climbing the ladder of success and driving better business results. Employees who can master this will quickly be recognized as a leader by their managers and peers. Take advantage of ways to grow your leadership skills now, even as a student. This shows future employers that not only can you handle your current workload, but you are taking ownership in advancing your own career and, one day, their company. WHAT’S INSIDE Management Analyst Customer Service Receptionist or Think Again 3 Representative Information Clerk General & Operations Career Ideas 4 Manager Operations Research Sales Manager Analyst Hot Jobs 5-6 Medical Secretary Coach or Scout Human Resources Manager Personal Bios 7-8 Four Year Plan 9 SAMPLE OCCUPATIONS Getting Ready 10 Clusters and Pathways 11 Business Management & Administration Program PATHWAYS CLUSTER: BUSINESS MANAGEMENT & ADMINISTRATION 2 BUSINESS MANAGEMENT & ADMINISTRATION MYTH: All managers are great leaders. FACTS: Management and leadership are two sides of the same coin. The job of management requires skills in planning, organizing, controlling, and, yes, leadership. Managers must be able to accomplish organizational goals. The best manager cannot accomplish those goals on their own. Managers are responsible for not only their own behavior and performance, but that of those who report to them. Now is the time to take a fresh look at Business Management & There is a subtle difference between management and leadership. Administration careers you may Managers have subordinates who must do as they are told or risk loss of not have considered before. their job. Leadership implies that people will be motivated and inspired to follow. Without great leadership skills a manager will not achieve as much as they might. If a subordinate worker stops being inspired by their manager, he or she might still do as they are told, but not because they want to. Leaders must be aware, creative, and adaptive to continue to inspire and keep their followers to achieve goals for the organization. NOTE: Keep in mind that your paycheck will be reduced by about 30 percent to cover taxes, retirement, and insurance. What’s left is known as your “take-home WHAT IT COSTS TO LIVE ON YOUR OWN IN ALABAMA pay.” Subtract 30 percent from the salaries shown on pages 5 and 6 to get a more Estimated 2017-2018 monthly expenses for a 22 year-old living in accurate take-home amount. Birmingham. Sources: RENT: rentbits.com/rb/t/rental-rates/ birmingham-al CAR: carsdirect.com MOBILE PHONE: att.com, verizon.com GROCERIES: bestplaces.net CABLE AND INTERNET: birmingham. mybrighthouse.com CAR INSURANCE: progressive.com GAS: gasbuddy.com 3 YOU DECIDE Does the Business Management & Administration Career Cluster fit you, your talents, and your dreams? Take this quick quiz to find out. 1 2 3 4 5 Are you driven to Can you sell others Are you dedicated Are you a good Are you interested succeed? on your ideas? to delivering on your leader? in serving the larger promises? good? WHY IT WHY IT WHY IT WHY IT WHY IT MATTERS: MATTERS: MATTERS: MATTERS: MATTERS: The business field To generate If you want to stay in To grow your Your business demands get-up-and- business, you have to business, you have to business, you need doesn’t grow in a go. market a product. deliver a product or to build a winning vacuum; it thrives in service. team. a healthy community. If you answered “yes” to most of these questions, Business Management & Administration could be right for you. CAREER IDEAS What Job Works for YOU? On the next two pages you will find job descriptions for this career cluster that are projected to be the “Hot Jobs” in the state of Alabama from now through the year 2024. The jobs are listed in order of projected demand.* On pages 7 and 8 you will see short bios of people who live and work in this career cluster right here in Alabama. As you read their stories, pay attention to their pathway to the job they are in currently and the lessons they learned along the way. What can you learn from these real-life stories that might help you along your own career path? *This information is provided by the Alabama Department of Labor, Labor Market Information Division in cooperation with the U.S. Bureau of Labor Statistics. The wage data is based on the May 2015 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current Employment Cost Index (ECI) factors reflecting wages as of September 2016. 4 BUSINESS MANAGEMENT & ADMINISTRATION HOT JOBS MANAGEMENT ANALYST MEDICAL SECRETARY OPERATIONS RESEARCH ANALYST Job Description: Conduct Job Description: Perform secretarial organizational studies/evaluations, duties using specific knowledge of Job Description: Formulate and design systems/procedures, conduct medical terminology and hospital, apply mathematical modeling and work simplification/ measurement clinic, or laboratory procedures. other optimizing methods to develop studies, and prepare operations/ Duties may include scheduling and interpret information that procedures manuals to assist appointments, billing patients, and assists management with decision management in operating more compiling and recording medical making, policy formulation, or other efficiently and effectively. Includes charts, reports, and correspondence. managerial functions. May collect program analysts and management and analyze data and develop Education: consultants. decision support software, service, High school diploma or equivalent or products. May develop and Education: Salary Range: $23,709 – $37,014 supply optimal time, cost, or logistics Bachelor’s degree networks for program evaluation, Salary Range: $52,652 – $114,826 review, or implementation. Education: Bachelor’s degree Salary Range: $62,340 – $114,910 CUSTOMER SERVICE REPRESENTATIVE GENERAL & OPERATIONS MANAGER Job Description: Interact with customers to provide information in Job Description: Plan, direct, or response to inquiries about products coordinate the operations of public and services and to handle and or private sector organizations. RECEPTIONIST OR resolve complaints. Duties and responsibilities include INFORMATION CLERK formulating policies, managing daily Education: Job Description: Answer inquiries & operations, and planning the use High school diploma or equivalent provide information to the general of materials and human resources, Salary Range: $20,942 – $38,009 public, customers, visitors, and other but are too diverse and general in interested parties regarding activities nature to be classified in any one conducted at establishment and functional area of management or location of departments, offices, and administration, such as personnel, employees within the organization. purchasing, or administrative services. Education: Education: Bachelor’s degree High school diploma or equivalent Salary Range: $66,609 – $156,520 Salary Range: $19,295 – $28,704 5 HUMAN RESOURCES MANAGER HUMAN RESOURCES SPECIALIST COACH OR SCOUT Job Description: Plan, direct, or Job Description: Perform activities in Job Description: Instruct or coordinate human resources the human resource area. Includes coach groups or individuals in activities and staff of an organization. employment specialists who screen, the fundamentals of sports. recruit, interview, and place workers. Demonstrate techniques and Education: methods of participation. May Bachelor’s degree Education: Bachelor’s degree evaluate athletes’ strengths and Salary Range: $64,965 – $122,083 Salary Range: $38,437 – $70,992 weaknesses as possible recruits or to improve the athletes’ technique to prepare them for competition.