TABLE OF CONTENTS 13. Overview Email & Phone List Staff Meeting Schedule Supervisor Training Plan Supervisor Training Procedures & Trainer Overview Supervisor Training Checklist Duties and Responsibilities 14. Start-of-shift Procedures 15. End-of-shift Procedures 16. Event Recordkeeping Procedures Checking Players In IML Scoresheets Paper Game Sheets Signature Sheets Sport Binder/Resources IMLeagues Platform and App . Scoring a contest in IMLeagues . Advanced Functions Ensuring Accuracy and Completeness 17. Evaluation Procedures and Sample Forms Overview Early (Crew) Mid-Season (Sport Specific) Late-Season (Reflective) Video 18. Shadowing Policy 19. Supervisor Feedback Procedures Verbal Feedback Feedback to FTEs Working with Veteran Officials Identifying Possible Future Supervisors 20. Injury Documentation Procedures 21. Injury Response Procedures 22. Injury References Marino Cabot SquashBusters Matthews 1 Back to Top Page Speare and Willis Carter 23. Ejection Procedures Handling Ejected Players Handling a Fight Ejection Reports: Supervisor’s Section 24. Team Registration and Roster Management Procedures Registration Procedures Player Eligibility Policies Roster Additions 25. Sportsmanship Policy Sportsmanship Policy & Enforcement Captain’s Rule & Enforcement 26. Forfeit Policy & Procedures Declaring Forfeits Forfeits for Unsportsmanlike Violations 27. Protest Policy & Procedures Overview Steps to Protesting a Game Playoff Protests Appeals 28. Employee Uniform and Equipment Policy 29. Supervisor Pre-Game Administrative Procedures Assigning Officials . Playoff Assignments Assigning Head Official and Other Roles . Pre-Game Officials Meeting Starting the Contest – Full Check 30. Religious Jewelry and Headgear Policy 31. Employee Participation Policy 32. Supervisor Proactivity in Risk Management 33. Facility-Specific Policies, Storage Areas, Equipment and Known Issues Marino Cabot Matthews SquashBusters Sand Volleyball Courts Huntington Yard / Wiffleball Field Carter 34. Campus Recreation/Facilities Liaison Procedures 2 Back to Top Page 35. Weather & Extreme Heat Policy 36. Team Contact Procedures 37. Intramural Sports FTE Contact Procedures 38. Other Various Policies Admissions Event Procedures Sport Suggestion Procedures Two-Way Radio Procedures 3 Back to Top Page Northeastern University Campus Recreation Intramural Sports – Email & Phone List Pamela Wetherbee-Metcalf Senior Associate Athletic Director – Campus Recreation and Club Sports (Oversees the Campus Recreation and Club Sports departments) [email protected] 8812 (EXT) 410-967-9087 (CELL) Kristen Puntieri Associate Director of Campus Recreation – Fitness and Facilities (Supervises personal training, fitness programs, cardio/strength equipment, Marino Center studios) [email protected] 7894 (EXT) 617-365-3424 (CELL) Omar Rouhana Associate Director of Campus Recreation – Business and Technology (Oversight of membership program, budgets, purchasing, website, technology) [email protected] 8590 (EXT) 617-365-3424 (CELL) Jack Butler Assistant Director of Campus Recreation – Intramural Sports and Facilities (Supervises Intramural Sports and all associated needs) [email protected] 7895 (EXT) 617-834-4551 (CELL) Pending Assistant Director of Campus Recreation – Training and Facilities (Supervises Operations Supervisors, Facility Assistants, student training/development 8567 (EXT) Colleen Fritze Assistant Director of Campus Recreation – Facilities and Instructional Programs (Supervises SquashBusters Facility Assistants, Instructional Programs, SquashBusters facility needs) [email protected] 7398 (EXT) 978-376-1014 (CELL) Emily Lin Coordinator of Campus Recreation – Fitness (Supervises SquashBusters Fitness Consultants, oversees Group Fitness and all associated needs) [email protected] 3606 (EXT) 201-783-5113 (CELL) 4 Back to Top Page Northeastern University Campus Recreation Intramural Sports – Email & Phone List Sarah Myles Coordinator of Campus Recreation- Fitness (Supervises Marino Fitness Consultants, oversee Personal Training and all associated needs) [email protected] 6179 (EXT) 570-807-6026 (CELL) Brooke Sousa Coordinator of Campus Recreation- Intramural Sports and Marketing (Supervises Intramural Sports student-employees, oversee department marketing) [email protected] 6846 (EXT) 774-319-2451 (CELL) Pending Associate Director of Campus Recreation-Facilities and Risk Management 5387 (EXT) Paul O’Bryant Campus Recreation Staff Assistant (Cabot access control and reservations, general campus assistance) [email protected] 2666 (EXT) 617-281-6090 (CELL) OTHER IMPORTANT CONTACT INFORMATION SquashBusters Front Desk: (617) 373-7423 SquashBusters 3rd Floor Equipment Desk: (617) 373-7604 KeyPoint Partners Emergency Line: 1-800-895-0731 (617) 424-9338 Christina Cora: (617) 424-9338 Vanguard Security: (617) 981-0915 5 Back to Top Page Northeastern University Campus Recreation Intramural Sports – Staff Meeting Schedule In addition to the various all-staff meetings and trainings that take place at the beginning of each semester (such as the general staff meeting, new hires meeting, start-of-term supervisor meeting, and sport-specific training sessions), the Intramural Sports supervisors and Intramural Sports FTEs meet on a bi-weekly to monthly basis to review program operations and discuss any relevant issues within the program. Meetings are presently scheduled for the below dates and times. All meetings will be held in the Campus Recreation Team Room in SquashBusters. Any changes will be communicated as they are confirmed. Friday, September 27th, at 7:30pm Friday, October 18th, at 7:30pm Friday, November 8th, at 7:30pm Friday, December 6th, at 7:30pm 6 Back to Top Page Northeastern University Campus Recreation Intramural Sports – Supervisor Training Plan Name: _____________________________ Overview of Training Plan with Assistant Director and/or Coordinator Certifications: CPR/AED/First Aid Dates: Placehold. Three Binder System Reading Sessions (3 Hours): It is important to read the Continuity Binder for its policies and procedures. There is a significant amount of information in this binder. It is helpful to review it often and become familiar with the locations of different policies and procedures for quick reference. The Risk Management Binder outlines procedures for emergency response and contains multiple floor plans that outline the location of different emergency response items in the facility. As the primary responder, it is important to know the Emergency Action Plan as outlined in the Risk Management Binder. The Pass-On Binder is the system in place for communication between full-time administrators and students. Pay attention to the types of issues that come up (incident reports and typed messages). Read all binders for comprehension, take notes when reading, and ask questions on items that you do not understand. Session 1 (2 Hours) – Date & Time: _____________ ________ Intramural Sports Supervisor Continuity – Department Information (Tab 1 to Tab 12) Begin Intramural Sports Supervisor Continuity – Area Specific Information (Tab 13 & Beyond) Session 2 (1 Hour) – Date & Time: _____________ ________ Complete Intramural Sports Supervisor Continuity – Area Specific Information (Tab 13 & Beyond) Intramural Sports Supervisor Risk Management Shadow Shifts (~10 Hours): Shadow shifts provide the opportunity for the current Intramural Sports Supervisors to train the new Intramural Sports Supervisors. On these shifts, trainees are expected to watch and learn from trainers. The trainers on the first 3 shadow shifts should cover start-of-shift and end-of- shift procedures and complete as much of the Training Checklist as possible. On the 4th shadow shift, the trainer should first cover any outstanding items from the Training Checklist. After the Training Checklist has been completed, the trainee should attempt to complete all shift procedures on his/her own. The trainer should remain on shift to supervise the trainee and answer any questions that arise. Trainees may take notes and should ask questions. Back to Top Page 7 Shadow Shift #1 – Trainer: ____________________ Date: _____________ Time: ________ Intramural Sports Supervisor Trainer Signature: __________________________________ Shadow Shift #2 – Trainer: ____________________ Date: _____________ Time: ________ Intramural Sports Supervisor Trainer Signature: __________________________________ Shadow Shift #3 – Trainer: ____________________ Date: _____________ Time: ________ Intramural Sports Supervisor Trainer Signature: __________________________________ Check Out Session (1 Hour): The last step before you begin working on your own is to sit down with the Assistant Director and/or Coordinator to review what you learned and ask any questions you may have. He/she will ask questions to ensure that you are ready to work on your own. Intramural Sports FTE Signature & Date: _____________________ ______________ I acknowledge my responsibility to thoroughly complete this training plan in the way in which it is presented. Exceptions to this training plan are at the discretion of the Assistant Director or Coordinator. By signing below, I confirm that I have completed each step of the training plan as it was presented with any exceptions noted. Intramural Sports Supervisor Trainee Signature & Date of Completion: _____________________________ Notes: Back to Top Page Northeastern University