Frequently Asked Questions What are the requirements for license renewal? Licenses Expire CE Hours Required Mandatory Courses Funeral Directors and Embalmers - 2 hours of Ethics 16 Biennial renewals are due on the last day of 2 hours of Texas Mortuary Law Updates (All hours are allowed through home-study) your birth month. 2 Hours of Vital Statistics Requirements How do I complete this course and receive my certificate of completion? Online Mail Go to Funeral.EliteCME.com and follow the prompts. Print your Use the envelope provided or mail to Elite, PO Box 37, Ormond certificate immediately. Beach, FL 32175. Your certificate will be e-mailed to you. How much will it cost? Cost of Courses Course Title CE Hours Price Texas Mortuary Law Update (State mandatory requirement) 2 $7.00 Texas Vital Statistics Update (State mandatory requirement) 2 $7.00 Professional Ethics (State mandatory requirement) 2 $7.00 Dealing with Difficult People and Situations 2 $7.00 Grief and the Role of the Funeral Professional 3 $7.00 History of Embalming and Restorative Arts 3 $7.00 Religion and the Funeral Director 2 $7.00 Entire 16-hour Course 16 $49.00 Are you a Texas board approved provider? Elite Continuing Education is an approved provider by the Texas Funeral Service Commission – Provider No. 125. Elite Continuing Education is an approved provider by the Academy of Professional Funeral Service Practice (APFSP) – Provider No. 1046. Are my credit hours reported to the Texas board? No, the Texas Funeral Service Commission requires licensees to certify at the time of renewal that he/she has complied with the continuing education requirement. The board performs audits at which time proof of continuing education must be provided. Is my information secure? Yes! Our website is secured by Thawte, we use SSL encryption, and we never share your information with third-parties. What if I still have questions? What are your business hours? No problem, we have several options for you to choose from! Online – at www.elitecme.com you will see our robust FAQ section that answers many of your questions, simply click FAQ in the upper right hand corner or Email us at [email protected] or call us toll free at 1-888-857-6920, Monday - Friday 9:00 am - 6:00 pm EST. Important information for licensees: Always check your state’s board website to determine the number of hours required for renewal, and the amount that may be completed through home-study. Also, make sure that you notify the board of any changes of address. It is important that your most current address is on file. Texas Funeral Service Commission Contact Information Texas Funeral Service Commission 333 Guadalupe, Tower 2, Suite 2-110 Austin, Texas 78701 Phone: (888) 667-4881 | Fax: (512) 479-5064 Website: www.tfsc.state.tx.us/ Funeral.EliteCME.com Page i Table of Contents CE for Texas Funeral Professionals All 16 Hrs ONLY $ CHAPTER 1: TEXAS MORTUARY LAW UPDate – 2 CE Hours Page 1 49 This chapter covers the the new legislative changes including amendments and additions to the Texas Administrative Code, Title 22, Part 10 of Chapter 201 and Chapter 203 that went into effect October 2015. This is a mandatory course. Texas Mortuary Law Updates Final Exam Page 29 Licensed in another state? CHAPTER 2: TEXAS VITAL STATISTICS UPDATE– 2 CE Hours Page 30 No problem! This course describes death registration in the Texas vital registration system. It provides We offer courses for: instructions for completing and filing death certificates along with related permits. • Arizona • Arkansas This is a mandatory course. • Connecticut Texas Vital Statistics Final Exam Page 48 • Florida • Georgia CHAPTER 3: PROFESSIONAL ETHICS – 2 CE Hours Page 49 • Illinois Professional ethics is a vast field of study, with categories and subcategories relating to every • Indiana conceivable topic and issue. Many medical and health-related disciplines establish their • Massachusetts own ethical codes and standards of conduct, which encapsulate the compiled wisdom of • Montana countless individuals and years of professional experience. Their study offers practitioners • Nebraska the opportunity to learn from their predecessors’ mistakes instead of their own. • New Jersey This is a mandatory course. • New Mexico Professional Ethics Final Exam Page 58 • Ohio • Oklahoma CHAPTER 4: DEALING WITH DIFFICULT PEOPLE • South Carolina • Utah AND SITUATIONS – 2 CE Hours Page 59 • Vermont Everyday we encounter difficulties and negative responses in others. What should we • Wisconsin do when confronted by difficult people who are a pain to deal or work with? You may try Visit Funeral.EliteCME.com to to reason with the person, ignore the behavior, or respond in kind. Ignoring the person view our entire course library and contributes to lowered morale, in general, as difficult people tend to make everyone a get your CE today! little more on edge. Additionally, you may feel resentful that the individual causes you distress and uses up your time and energy. Irritation and frustration can mount until tempers explode. This chapter should help you: Examine the “challenging” behaviors PLUS... you encounter; understand something about why people act as they do; analyze how you Lowest Price Guaranteed react to them; and learn ways to prevent and address difficult situations. Serving Professionals Since 1999 Dealing with Difficult People and Situations Final Exam Page 65 Elite Continuing Education All Rights Reserved. Materials may not be reproduced without the expressed written permission or consent of Elite Professional Education, LLC. The materials presented in this course are meant to provide the consumer with general information on the topics covered. The information provided was prepared by professionals with practical knowledge in the areas covered. It is not meant to provide medical, legal or professional advice. Elite Professional Education, LLC recommends that you consult a medical, legal or professional services expert licensed in your state. Elite Professional Education, LLC has made all reasonable efforts to ensure that all content provided in this course is accurate and up to date at the time of printing, but does not represent or warrant that it will apply to your situation or circumstances and assumes no liability from reliance on these materials. Page ii Funeral.EliteCME.com Table of Contents CE for Texas Funeral Professionals All 16 Hrs ONLY CHAPTER 5: GRIEF AND THE ROLE OF THE FUNERAL $ PROFESSIONAL – 3 CE Hours Page 66 49 Grief is one of the few aspects of the human condition that is universal. Understanding the stages of grief, its various faces, what goes into it, and what comes out of it is the most important step in a funeral professional’s journey toward being able to help mourners. The funeral professional who understands the process and is willing to help with it will What if I Still Have not lack for opportunities. Questions? Grief and the Role of the Funeral Professional Final Exam Page 80 No problem, we have several options for you to choose from! CHAPTER 6: HISTORY OF EMBALMING AND Online – at www.elitecme.com RESTOrative ARTS – 3 CE Hours Page 81 you will see our robust FAQ section that answers many of This course is presented in two parts. The first part of the course discusses the history of your questions, simply click FAQ embalming, introducing significant practitioners and authors, the invention of innovative in the upper right hand corner or devices and techniques, and the subdiscipline of restorative techniques. The second part Email us at [email protected] of the course discusses possible risks of embalming, including those associated with formaldehyde exposure highlighted in recent research findings, and the hidden danger or call us toll free at of arsenic in historic cemeteries. 1-888-857-6920, Monday - Friday 9:00 am - 6:00 pm EST. History of Embalming and Restorative Arts Final Exam Page 96 CHAPTER 7: RELIGION AND THE FUNERAL DIRECTOR – 2 CE Hours Page 97 Funeral rites vary not only by religion and culture, but also by country of origin, family Visit Funeral.EliteCME.com to customs, financial resources and/or the personal preferences of the individual and view our entire course library and families involved in the ritual. This course introduces customs and cultures characteristic get your CE today! of some of the world’s major religions and nationalities. Differences of opinion exist not only within specific groups of faith but also between the different branches of a religion. The information presented can only begin to introduce the many varieties that exist in each category. Religion and the Funeral Director Final Exam Page 110 PLUS... Lowest Price Guaranteed Student Final Exam Answer Sheet Page 112 Serving Professionals Since 1999 Course Evaluation Page 113 Elite Continuing Education Funeral.EliteCME.com Page iii Chapter 1: Texas Mortuary Law Update 2 CE Hours By: Elite Staff Learning objectives After completing this course, the participant will be able to: Review the new legislative changes including amendments and Describe the primary responsibilities of the Texas Funeral Service additions to the Texas Administrative Code, Title 22, Part 10 of Commission. Chapter 201 and Chapter 203 that went into effect October 2015. Explain the requirements needed to renew a license, i.e., Summarize the process of an investigation and investigative report continuing education, fees, criminal convictions, etc. when a violation has occurred. Discuss inspection procedures and regulations Introduction In Texas, over 178,000 residents will die each year and require the ● Administration. services of the death care industry. With many “baby boomers” aging, ● Licensing. there will be a definite need for more funeral professionals to assist ● Compliance. families in need. To protect Texans from unscrupulous, deceptive The laws governing the death care industry are found in the following practices by funeral service professionals, the state continues to update sections: legislation to reflect the current situations and ethical practices.