USER’S GUIDE Next Generation FDU PK3514_06_07 Front Desk Unit Reference Manual First Edition A publication of KABA ILCO Inc. 7301 Decarie Blvd. Montreal, Quebec, Canada H4P 2G7 Printed in Canada, 2007 Copyright by KABA ILCO Inc., 2007 All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without prior written permission from the Publisher. The information contained in this publication is accurate to the best of KABA ILCO Inc.’s knowledge. Specifications are subject to change without notice. PK3514_04_07 i Kaba Ilco Lodging Access Control System ii Kaba Ilco Lodging Access Control System American User’s Information – FCC Compliance Statement Warning Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The user may find the following booklet prepared by the federal Communications Commission helpful: 'How to identify and Resolve Radio-TV interference Problems." This booklet is available from the Government Printing Office, Washington, DC, 20402. Stock # 004-000- 00345-4. European User’s Information – Declaration of Conformity This device complies with the EMC Directive 89/336/EEC (amended by 92/31/EEC and 93/68/EEC for a class A digital device. It has been tested and found to comply with EN50081-2: 1993 (EN55011:1991) and EN50082-2:1995 (EN61000-4-2:1995 & ENV50140:1993). Kaba Ilco Lodging Access Control System iii Foreword This manual describes the features, implementation, and proper use of the Kaba Lodging Access Control System. It is meant for use by management personnel, as a complement to our on-site training program. Step-by-step instructions for Guest Service Attendants are found in the Kaba Lodging Access Control System Front Desk User’s Guide. Do not distribute this book or parts thereof for general use. iv Kaba Ilco Lodging Access Control System Table of Contents Chapter 1: Introduction ..................................................................................1 1.1 The Kaba Ilco Lodging Access Control System........................................................ 1 1.2 How to Use This Manual........................................................................................... 1 1.3 Who Should Use This Manual................................................................................... 1 1.4 Abbreviations and Symbols....................................................................................... 2 Chapter 2: System Components....................................................................3 2.1 Keycards.................................................................................................................... 3 2.2 Electronic Locks........................................................................................................ 5 2.2.1 Door Locks ............................................................................................................ 5 2.2.2 Remote Access Controllers................................................................................... 6 2.2.3 Exit Device Operators ........................................................................................... 6 2.2.4 Lock Addresses..................................................................................................... 7 2.2.5 Types of Doors in the System............................................................................... 7 2.3 Front Desk Unit......................................................................................................... 8 2.4 Communication Cable............................................................................................... 9 2.5 Printing.................................................................................................................... 10 2.6 Time ........................................................................................................................ 11 2.6.1 Keycard Creation Date and Time Stamp ............................................................ 12 2.6.2 Date and Time Stamped Audit Trail.................................................................... 13 2.6.3 Keycard Expiry Date and Time ........................................................................... 13 2.6.4 Keeping the System Synchronized ..................................................................... 13 2.6.5 Daylight Savings Time ........................................................................................ 13 2.7 Audits ...................................................................................................................... 13 2.8 Interfaces ................................................................................................................. 14 2.8.1 PMS Interface ..................................................................................................... 14 2.8.2 POS Interface...................................................................................................... 15 Chapter 3: Front Desk Units - Using and Programming..............................17 3.1 First Use of an FDU ................................................................................................ 17 3.2 FDU Overview ........................................................................................................ 17 3.2.1 The FDU Keypad and Cursor Keys..................................................................... 18 3.2.2 Authorizing the FDU............................................................................................ 18 3.2.3 FDU Menus ......................................................................................................... 19 3.2.4 Reading and Encoding Keycards........................................................................ 23 3.3 Software Version and Operation Modes.................................................................. 23 3.3.1 Manual Mode ...................................................................................................... 24 3.3.2 POS Verifier Mode .............................................................................................. 24 3.3.3 PMS Interface Mode ........................................................................................... 24 3.4 Battery Back-up....................................................................................................... 25 3.5 FDU Procedures ...................................................................................................... 26 3.5.1 Adjusting the Contrast and Volume..................................................................... 26 3.5.2 Setting Keycard Expiry Values............................................................................ 27 3.5.3 Saving and Loading the Default Expiry Values and Features............................. 30 3.5.4 Transferring Data to Another FDU ...................................................................... 32 3.5.5 Pin Management................................................................................................. 35 3.5.6 Displaying the FDU Identification........................................................................ 46 3.5.7 Hiding the Language, Date and Time Prompts................................................... 46 3.5.8 FDU Cancel......................................................................................................... 48 3.5.9 Hotel Restart ....................................................................................................... 49 v Kaba Ilco Lodging Access Control System Table of Contents 3.5.10 Resetting the FDU............................................................................................... 53 3.5.11 Using the FDU in POS Verifier Mode.................................................................. 54 3.6 FDU Feature Reference........................................................................................... 54 Chapter 4: Keycards ....................................................................................74 4.1 The Secure Keycard Combination........................................................................... 74 4.2 The Major Categories of Keycards.......................................................................... 74 4.2.1 Entry Keycards.................................................................................................... 75 4.2.2 Authorization Keycards ......................................................................................