SUSTAINABILITY REPORT 2016 2184-0725 ISSN: MOTA-ENGIL GROUP 1 Designação comercial: Escritórios Porto Mota-Engil, S.G.P.S., S.A. Rua do Rego Lameiro, n.º 38 Sociedade Aberta 4300-454 Porto Capital Social: 237 505 141 euros Tel.: +351 225 190 300 Mat. na C.R.C do Porto com o n.º 502 399 694 Fax: +351 225 191 261 NIF: 502 399 694 www.mota-engil.com Message from the Chairman of the Board of Directors Africans in Africa, Ibero-Americans in Latin America, Europeans in Europe, Mota-Engil across the world. Mota-Engil celebration in the issue of this Report 70 years of an history that is the result of the vision, founding values and our journey towards Sustainability. For Mota-Engil Group sustainability means the commitment to local communities and their development, the commitment to our Collaborators who represent our main source competitive edge, commitment to our Costumers and Partners who are the focus of our action and overall commitment to our stakholders and shareholders who grant the stability and trust that now makes us a benchmark player worldwide. Operating in over 20 countries and with a network of collaborators exceeding 25.000 people across the world, Mota- Engil currently stands out for being a multinational group, established across multiple geographies and with a varied portfolio based on added-value solutions of engineering and infrastructure management. The issue of this report on Sustainability is the perfect example of this huge cultural, human, social and environmental richness that is reflected on a daily basis on the multiple projects which involve, galvanize and drive the ambassadors of Sustainability at Mota-Engil Group – to integrate, appreciate and develop the communities with which we work and the Customers whom we serve, by renewing daily our commitment to the sustainable future of Mota-Engil. This has been our commitment for 70 years and is our commitment for now and to the future! António Mota Chairman of the Board of Directors 4 Sustainability Report 2016 MOTA-ENGIL GROUP 5 Message from the Chief Executive Officer At a time marked by volatility and uncertainty, Organizations require, now more than ever, a strategy and a firm and across-the-board commitment to sustainability which promote trust with the various stakeholders who contribute to the success of the Group. Therefore, sustainability is now one of the major drivers of the business and one of the key elements of our strategic plan StepUp 2020. Within an economic Group with over 70 years and built on a long-term strategy, sustainability - reflected in a reputation of achievement and quality - is the factor that allows us to draw the trust of the best talents, our costumers and partners, of the communities with which we interact, and with an history of cohesion and constancy of our shareholders and investors who confirm the success of our actions. This report is an example of the myriad projects, initiatives and people engaged in this purpose and which is aimed at embodying our joint commitment to the Sustainability of Mota-Engil and the surrounding world. Gonçalo Moura Martins Chief Executive Officer 6 Sustainability Report 2016 MOTA-ENGIL GROUP 7 01 Scope of the Report 04 Contents Sustainable Development 35 4.1. Social Responsibility 37 4.1.1. Manuel António da Mota Foundation Social Development Manuel António da Mota Award Education and Training 01 Culture Scope of the Report A Foundation open to the Community 12 39 1.1. 4.1.2. Report Profile Local Communities and Development 12 Communities make up our greatest project Human Rights 1.2. 58 Objectives and limits of the Report 14 4.2. Mota-Engil Employees 02 78 Commitments with external initiatives and relations with stakeholders 4.2.1. 17 Human Resources Policy 2.1. Description of the Personnel Commitments with external initiatives Policy of Equality and Non-discrimination 18 Training and Education Partnerships with Educational Institutions 2.2. Recognition and Appreciation of People Relations with the interested parties 80 19 4.3. 03 Environment Mota-Engil: 70 years of history 98 23 4.3.1. 3.1. Environmental Performance Corporate Bodies Integrated Management Systems 25 Organisation of the Environmental Management System 3.2. Environmental Management Indicators We are what we do 108 26 3.2.1. 4.4. Code of Ethics and Corporate Conduct Health and Safety 27 120 3.2.2. 4.5. Areas of Business Customers 29 137 3.2.3. 4.6. International Presence Research, Development and Innovation 31 138 3.2.4. 4.7. The Capital Market and Shareholders Economic Performance 33 148 8 Sustainability Report 2016 MOTA-ENGIL GROUP 9 01 Scope of the Report Social Responsibility initiative near the Quarry of Biópio (Mota-Engil Angola). 01 Scope of the Report Report Profile 01.1 The dialogue Through the holding company Mota-Engil SGPS S.A. Sociedade Aberta S.A., the Mota-Engil Group thus opened up is publishing its 2016 Sustainability Report. is a fundamental instrument for The reporting of social and environmental performance in addition to the economic dimension listening to and integrating the discussed in depth in the Report and Accounts for 2016 constitutes a fundamental element in the concerns and Group sustainability strategy. the proposals of Within the framework of permanent and systematic openness and dialogue with the interested interested parties. parties – both external and internal – the Mota-Engil Group happily receives any requests for clarification, comments or suggestions that may be submitted. The dialogue thus opened up is a fundamental instrument for listening to and integrating the concerns and the proposals of interested parties and in particular, clients, suppliers, investors, public entities and NGOs including the entirety of Mota-Engil Group´s employees in the widest sense of an effective internal communications policy that is active and inclusive. The 2016 Sustainability Report published in Portuguese, English and Spanish is available in digital format and may be consulted at the Mota-Engil Group website www.mota-engil.pt Matters relating to Sustainability in general should be addressed to the Corporate Human Resources and Sustainability Direction of the Mota-Engil Group through the following contacts: Mota-Engil, SGPS, SA, Sociedade Aberta, S.A. Corporate Human Resources and Sustainability Direction Address: Rua do Rego Lameiro, nº 38, 4300-454 Porto, Portugal Telephone +351 225 190 300 / Fax +351 225 191 261 E-mail: [email protected] 12 Sustainability Report 2016 MOTA-ENGIL GROUP 13 01 Scope of the Report Objectives and limits EGF – Empresa Geral do Fomento, S.A. of the Report 01.2 Business Division: Environment and Services; Geographical Perimeter: Portugal Abbreviated title: EGF Empresa Construtora do Brasil, S.A. Business Division: Engineering and Construction; Geographical Perimeter: Brazil Framework Abbreviated title: Brasil This management Within the process of strategic development based on growth, overseas expansion and diversification, Gestion e Innovacion en Servicios Ambientales S.A. de C.V. model seeks to the Mota-Engil Group is now adding a series of highly diversified business activities, thus affirming Business Division: Environment and Services; Geographical Perimeter: Mexico encourage the itself increasingly as a Portugal-based business group in a global context. Abbreviated title: GISA transversal diffu- The multi-sectoral nature of Mota-Engil Group´s activity, covering engineering and construction, sion of the sustain- the environment and services and transport concessions together with a presence in a range of Manvia – Manutenção e Exploração de Instalações e Construção, S.A. e Manvia II Condutas, Lda. ability strategy to geographic contexts renders the identification of the sustainability aspects materially relevant to a Business Division: Environment and Services; Geographical Perimeter: Portugal the whole of the highly complex and demanding task. Abbreviated title: Manvia organisation. The group sustainability strategy is supported by the Human Resources and Sustainability Strategy Corporate Centre which is directly dependent on the Executive Committee of the Holding Company, Mota-Engil Engenharia e Construção, S.A. responsible for defining and approaching the matter of sustainability for the Group together with Business Division: Engineering and Construction; Geographical Perimeter: Portugal the promotion and development of initiatives jointly with the Manuel Antonio da Mota Foundation Abbreviated title: Mota-Engil Engineering and Construction in its social aspects and the business divisions in the various regions where the group is present for all other aspects. Mota-Engil, Engenharia e Construção África, S.A. - Sucursal de Cabo Verde This management model seeks to encourage the transversal diffusion of the sustainability strategy Business Division: Engineering and Construction; Geographical Perimeter: Cabo Verde to the whole of the organisation, to make clear the group´s commitment that leads to an effective link Abbreviated title: Cabo Verde to the business divisions and units that are operationally responsible for carrying on the activities and the achievement of the objectives that derive from the group sustainability strategy. Mota-Engil, Engenharia e Construção África, S.A. Rwanda Branch Business Division: Engineering and Construction; Geographical Perimeter: Rwanda Abbreviated title: Rwanda Strategy and priorities Mota-Engil, Engenharia e Construção África, S. A. Uganda Branch The Sustainability The conception of the group sustainability strategy,