MARIN COUNTY TRANSIT DISTRICT BOARD OF DIRECTORS Join on Zoom: https://www.zoom.us/j/87972683373 Webinar ID: 879 7268 3373 Monday, November 2, 2020 In compliance with local and state shelter-in-place orders, and as allowed by Governor Newsom’s Executive Order N-29-20, until further notice the Marin County Transit District meetings will not be providing an in-person meeting location for the public to attend. Members of the Board of Directors and staff may participate in this meeting electronically or via teleconference. Members of the public are encouraged to participate remotely as described below. How to watch the meeting: Zoom: To join Webinar visit https://www.zoom.us/j/87972683373 Webinar ID: 879 7268 3373 Teleconference: Members of the public wishing to participate via teleconference, can do so by dialing in to the following number at 10:00 A.M. November 2, 2020: +1 669 900 6833; Access Code: 879 7268 3373. How to provide comment on agenda items: • To provide written public comment prior to or during the meeting, please email [email protected] (if intended to be read aloud as public comment, please state “Public Comment” in subject line). Please email your comments no later than 9:00 A.M. Monday, November 2, 2020 to facilitate timely distribution to the Board of Directors. Please include the agenda item number you are addressing and include your name and address. Your comments will be forwarded to the Board of Directors and will be placed into the public record. • During the meeting (only): Use the comment form available at https://www.marintransit.org/meetings to submit your meeting-related comments on this agenda. Your comments will become part of the public record. • During the meeting (only): Ensure that you are in a quiet environment with no background noise (traffic, children, pets, etc.) To raise your hand on Zoom press *9 and wait to be called upon by the President or the Clerk to speak. You will be notified that your device has been unmuted when it is your turn to speak. You will be warned prior to your allotted time being over. Your comments will also become part of the public record. MARIN COUNTY TRANSIT DISTRICT BOARD OF DIRECTORS Join on Zoom: https://www.zoom.us/j/87972683373 Webinar ID: 879 7268 3373 AGENDA Monday, November 2, 2020 10:00 a.m. Convene as the Marin County Transit District Board of Directors 1. Open Time for Public Expression (limited to three minutes per speaker on items not on the Transit District’s agenda) 2. Board of Directors’ Matters 3. General Manager’s Report a. General Manager’s Oral Report b. Monthly Monitoring Report: August 2020 c. Healthy Transit Plan Monthly Metrics Report 4. Consent Calendar a. Minutes for October 5, 2020 b. Amendment to Agreement with Golden Gate Bridge Highway and Transportation District for Second Option Year c. Award Contract to We The Creative for Graphics Consulting Services d. Update to Marin Transit Personnel Policies & Procedures & Employment Compensation Framework e. Marin Transit Records Retention Schedule Update Recommended Action: Approve. 5. FY 2019/20 Year End Financial Report Recommended Action: Accept report. 6. FY 2019/20 Year End Performance Report Recommended Action: Accept Report. (Continued) 2 7. Analysis of 2019/20 Measure AA Funded School Programs Managed by Marin Transit Recommended Action: Accept Report. 8. Update on Marin Transit Ridership, Service Adjustments, and Near-Term Service Projections under COVID-19 Restrictions Recommended Action: Authorize Service Adjustments and Approve Budget Amendment 2021-04. Adjourn All Marin Transit public meetings are conducted in accessible locations. Copies of documents are available in accessible formats upon request. If you require Translation Assistance, American Sign Language Interpreters, Assistive Listening Devices or other accommodations to participate in this meeting, you may request them by calling (415) 226-0855 (voice) or contact the California Relay Service by dialing 711 to connect to the telephone listed above. Requests must be received no less than five working days prior to the meeting to help ensure availability. For additional information, visit our website at http://www.marintransit.org Late agenda material can be inspected in the office of Marin Transit, between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday. The office is located at 711 Grand Avenue, Suite 110, San Rafael, CA 94901. In case of Zoom outage dial 515-604-9094. Meeting ID: 142-334-233 Todas las reuniones públicas de Marin Transit se llevan a cabo en lugares accesibles. Están disponibles copias de los documentos en formatos accesibles, a solicitud. Si usted requiere ayuda con la traducción, intérpretes de Lenguaje Americano de Señas, dispositivos de ayuda auditiva, u otras adaptaciones para participar en esta reunión, puede solicitarlas llamando al (415) 226-0855 (voz) o comunicarse con el Servicio California Relay marcando al 711 para conectarse al número de teléfono mencionado. Las solicitudes deben recibirse a más tardar cinco días laborables antes de la reunión para ayudar a asegurar la disponibilidad. Para obtener información adicional, visite nuestro sitio web en http://www.marintransit.org Material de agenda de última hora puede ser inspeccionado en la oficina de Marin Transit, entre las horas de 8:00 am y 5:00 pm. La oficina está ubicada en 711 Grand Avenue, Suite 110, San Rafael, CA 94901. 3 En caso de interrupción de Zoom, marque al 515-604-9094. ID de Reunión 142-334-233 4 1 November 2, 2020 711 grand ave, #110 san rafael, ca 94901 ph: 415.226.0855 Honorable Board of Directors fax: 415.226.0856 Marin County Transit District marintransit.org 3501 Civic Center Drive San Rafael, CA 94903 SUBJECT: General Manager Report – Monthly Report: August 2020 Dear Board Members: RECOMMENDATION: This is a recurring information item. dennis rodoni president SUMMARY: The attached monthly report provides an overview of supervisor district 4 Marin Transit operations for the monthly period ending August 31, 2020. The monthly reports summarize statistics on the performance kate colin of Marin Transit services and customer comments. vice president city of san rafael Overall ridership in August 2020 decreased by 60.4 percent compared to August 2019. Ridership on fixed route services judy arnold decreased by 58.9 percent, and by 72.6 percent on Marin Access 2nd vice president services. Yellow bus service was suspended due to school closures supervisor district 5 throughout the entire month. August 2020 was the sixth month of ridership affected by the ongoing COVID-19 global pandemic. damon connolly Additional detailed analyses of system performance and trends are director provided in separate quarterly and annual reports, including route- supervisor district 1 level statistics and financials. These reports are available on the District’s website at https://marintransit.org/service-performance- eric lucan and-reports. director city of novato FISCAL/STAFFING IMPACT: None associated with this report. Respectfully submitted, katie rice director supervisor district 2 kathrin sears Nancy Whelan director General Manager supervisor district 3 Attachments Item 3b 2 defghiÿdekfdlkemÿnopdlf qrstrstqtq ÿ! stuvwxywuxtÿtv ÿvt ÿÿ ÿ!"ÿ# $ÿ%&ÿ' ( fdYaYYY didac`i d`gaiie dhYaehb dggac`b dgcaYec dg`ahei dgYaibf dfcahbi deYaYYY bchahig bcYaYYY bYhaYYb bY`ahcY ihadhf `YaYYY heagdb gcahcc Y )01230405678968@A8BCD6EA8BFEG8@A8BH8D8@A8B)IP0IB2Q8AB0IB2RIBDS39BT1RI 2 )0P8 UBTEBÿQT5DI1ÿW8IBÿUI558P48B5 X0BB8P6ÿQT5DI1ÿW8IBÿUI558P48B5 pqÿrÿÿ%&ÿ' ( bcaYYY beagcd beaei` beaffi beadid beaddb bfahcd bfacdc bfaY`g bdaYYY `afgi `aYYY faich faihf eaYbd eaYYY faeYc daiid Y )01230405678968@A8BCD6EA8BFEG8@A8BH8D8@A8B)IP0IB2Q8AB0IB2RIBDS39BT1RI 2)0P8 UBTEBÿQT5DI1ÿW8IBÿUI558P48B5 X0BB8P6ÿQT5DI1ÿW8IBÿUI558P48B5 uvmoÿwst Item 3b 3 stuvwxyÿvvv f WW ÿ ÿ ÿ QGQQFEPR PDGDDDEDD IGHDDEDD IGRDSEDD SGHSFEDD HGDDDEDD RGPDPEFQ FGQHIERD FGHDDEDD FGTDDEUD DEDD !"#$%#&'("#$%')"#$ 0(12(ÿ4156#7ÿ8 #(ÿ9@ (#A ÿB#17$ÿ0#55 )A (5 C'(( )&ÿ4156#7ÿ8 #(ÿ9@ (#A ÿB#17$ÿ0#55 )A (5 VWX ÿY`abcdÿe ÿf `VV FUED FSER ntovpÿqyrtxtsp FHEI ÿVXÿfW ÿÿÿÿVW ÿÿÿde FPED fÿVXÿg X ÿÿÿÿVW ÿdÿffÿfÿfeÿfhÿih ÿVXÿjVXV PSED ÿÿÿÿVW ÿfhÿffkÿfÿfiÿfÿfd PRED ÿW ÿÿÿÿVW ÿÿk PDEI QEU kÿXV UEP ÿÿÿÿVW ÿbl IED IED hÿÿ `V ÿÿÿÿVXÿ ÿVVÿmm TEQ TEH ÿÿÿÿWÿmm FEP PEF DED DED HEÿp'(#7 )"ÿp 5r2)5 5r2)5 )"ÿp FEÿg26#7ÿi#516 UEÿp 6( #&12)#7 6( UEÿp q# PEÿg26#7ÿh(')!71) PEÿg26#7ÿh(')!71) TEÿg26#7ÿC2)) 6&2( TEÿg26#7ÿC2)) B ÿ QE 0(12(ÿ4156#7ÿ8 #(ÿ0(2"'6&1@1&$ C'(( )&ÿ4156#7ÿ8 #(ÿ0(2"'6&1@1&$ tuvwÿyzy Item 3b Monthly Customer Feedback Report4 August 2020 Month: August 2020 Program Fixed-Route Fixed-Route Stagecoach & Supplemental & Demand Mobility Category Local Shuttle Muir Woods Yellow Bus Response Management Systemwide Total Commendation 1 0 1 0 0 0 0 2 Service Delivery Complaint 5 2 4 4 0 0 0 15 Accessibility 0 0 0 0 0 0 0 0 Driver Conduct Complaint 2 0 1 0 0 0 0 3 Driving Complaint 0 0 0 0 0 0 0 0 Early Trip 0 1 1 1 0 0 0 3 Equipment Issue 0 0 0 0 0 0 0 0 Farebox 0 0 0 0 0 0 0 0 Late Trip 1 0 0 0 0 0 0 1 Missed Connection 0 0 0 0 0 0 0 0 Missed Trip 0 0 0 0 0 0 0 0 No-Show 0 0 1 2 0 0 0 3 Off-Route 0 0 0 0 0 0 0 0 Pass-Up Complaint 2 1 1 1 0 0 0 5 Service Structure Complaint 1 0 0 0 3 7 2 13 Bus Stop Improvement Request 0 0 0 0 0 0 1 1 Fares 0 0 0 0 0 6 1 7 Other Complaint 1 0 0 0 2 0 0 3 Scheduling Complaint 0 0 0 0 1 1 0 2 Service Improvement Suggestion 0 0 0 0 0 0 0 0 Safety Complaint 0 0 0 0 0 0 0 0 Total Service Hours 9,300 3,586 1,448 1,506 2,321 - 18,162 18,162 Commendations per 1,000 Hours 0.1 0.0 0.7 0.0 0.0 - 0.0 0.1 Complaints per 1,000 Hours 0.6 0.6 2.8 2.7 1.3 - 0.1 1.5 Total Passengers 79,662 14,064 5,084 9,950 2,848 1,125 112,733 112,733 Commendations per 1,000 Passenger 0.0 0.0 0.2 0.0 0.0 0.0 0.0 0.0 Complaints per 1,000 Passengers 0.1 0.1 0.8 0.4 1.1 6.2 0.0 0.2 Page 1 of 1 Item 3b 5 November 2, 2020 711 grand ave, #110 san rafael, ca 94901 Honorable Board of Directors ph: 415.226.0855 Marin County Transit District fax: 415.226.0856 3501 Civic Center Drive marintransit.org San Rafael, CA 94903 SUBJECT: Healthy Transit Plan Monthly Metrics Report Dear Board Members: RECOMMENDATION: This is a recurring information item.