AEB Business Quarterly Association of European Businesses Quality Information • Eff ective Lobbying • Valuable Networking Spring 2013 1010 yearsyears ofof HRHR inin Russia:Russia: AchievementsAchievements && ProspectsProspects With AEB updates on: HR market in Russia / The role of HR leaders in change management / Updates on employment law in Russia / Updates of the Russian state pension system / AEB Networking…and more НАБОР ПЕРСОНАЛА ПРОФЕССИОНАЛЬНАЯ МОБИЛЬНОСТЬ ОБУЧЕНИЕ Благодаря тестам TOEIC©, Ваш успех гарантирован! Тесты TOEIC© являются индикатором истинных знаний английского языка Ваших настоящих и будущих сотрудников, а также помогают в принятии решений по набору персонала. Подробнее : www.etsglobal.org Copyright© 2013 by Educational Testing Service. All rights reserved. ETS, Advetising the ETS logo and TOEIC are registered trademarks of Educational Testing Service (ETS), and used under license. 1 Dear Friends, Welcome to the Spring edition of the AEB Business Quarterly, which is dedicated to the HR industry in Russia. Globalization and the rapid advance of information technology have deeply aff ected the polit- ical and socio-economic environment, creating new opportunities along with new challenges. Now it is evident that to address emerging needs and combat upcoming challenges, businesses need to master the “human element” of change. In recent years we have seen signifi cant changes in the fi eld of human resources. Th eir role has grown considerably, and they are now recognized as a key function infl uencing business strategy. Russia’s markets are growing in volume so it is crucial for companies to understand what they should do to be an attractive employer and to manage eff ectively. According to the AEB–Gfk survey conducted in 2012, qualifi ed personnel along with large market potential and positive market developments are the key factors which attract foreign investment. In addition, Russia’s WTO accession is expected to facilitate investment, accelerate the modernization of the Russian economy and thus trigger the further development of the HR sector of the country's economy. Such a development is sorely needed, since effi ciency is the critical operational business issue today. However, work effi ciency in Russia is relatively low. As a consequence of the demographic crisis of 1990s, the lack of qualifi ed staff is a burning issue for some companies. Also, salary costs are increasing. In addition, the Russian labour code imposes quite some restrictions on business. Th ough there are many challenges to meet for foreign companies operating in Russia, the overall economic situation is positive. It means there are new opportunities available and new tasks to tackle. Th e AEB will take an active part in continuing to promote the interests of our member companies in Russia’s ever-changing commercial landscape. Th is edition of the AEB Business Quarterly features articles from leading experts in the HR sector in Russia. It will provide you with an insight into the Russian labour market, its legislative developments and much more. Enjoy reading! Dr. Frank Schauff Chief Executive Offi cer Th e Association of European Businesses AEB SPONSORS 2013 • Allianz IC OJSC • Alstom • Aon Hewitt • Atos • Bank Credit Suisse (Moscow) • BP • BSH Group • Cargill Enterprises Inc. • Cliff ord Chance • CMS, Russia • Continental Tires RUS LLC • Deloitte • DHL • DuPont Science & Technologies • E.ON Ruhrgas AG • Enel OGK 5 • Eni S.p.A • Ernst & Young • GDF SUEZ • Gestamp Russia • HeidelbergCement • ING Commercial Banking • INVESTMENT COMPANY IC RUSS-INVEST • John Deere Agricultural Holdings, Inc. • KPMG • LEROY MERLIN Russia • MAN Truck & Bus AG • Mercedes-Benz Russia • Messe Frankfurt Rus, O.O.O • METRO Group • Michelin • MOL Plc • Novartis Group • OBI Russia • Oranta • Pirelli Tyre Russia • PwC • Procter & Gamble • Raiff eisenbank ZAO • ROCA • SERVIER • Shell Exploration & Production Services (RF) B.V. • Statoil ASA • Strana Detey • Telenor Russia AS • TMF Russia • Total E&P Russie • Volkswagen Group Rus OOO • Volvo Cars LLC • VSK • YIT Rakennus Representative Offi ce • YOKOHAMA RUSSIA LLC • Zurich Insurance Company AEB BUSINESS QUARTERLY • Spring 2013 2 AEB BUSINESS QUARTERLY, Spring 2013 CEO Letter Introductory words from Dr. Frank Schauff , Chief Executive Offi cer of the Association of European Businesses in the RF 1 10 years of HR in Russia: Achievements & Prospects Introduction and General Overview Introduction Olga Bantsekina, Chief Representative, Coleman Services UK; How HR leaders can support corporate transformational programmes, p.18 Chair of the AEB HR Committee; Deputy Chairman, AEB Board 4 Occupational Standards Lyubov Yeltsova, Deputy Minister of Labour and Social Protection, Russian Federation 5 Spanning a decade: HR market in Russia Andrey Chulakhvarov, Head of Permanent Staffi ng, Coleman Services 6 Start in competence! Shostak Natalya, Head of Human resources department OJSC «Hlebprom» 9 Specifi cs of the Russian Candidate's Market Alexey Mironov, Director for strategic development, ANCOR; Elena Vitchak, Executive vice president for HR, AFK Sistema 10 EU Comission President Jose Manuel Barroso meets AEB representatives, p.43 How to Win in the Human Age Market for high-potential graduates Felix Kugel, Vice-President and Managing Director Safronov Ivan, Partner, Future Today; Larysa Vaypan, of Manpower Group Russia & CIS 14 Head of HR, Bain & Company 24 How to Become the Best Employer? Employment Law in Russia – Developments Elena Petrova, Head of HR, DHL Express CIS and SE Europe 16 over the last Decade Change management and how HR leaders Julia Borozdna, Head of Employment and Migration Law Practice, can support major corporate transformation Pepeliaev Group, Deputy Chair of Labor Law Sub-Committee of AEB, and Valentina Matveenko, HR Manager CIS, Boart Longyear 28 programmes Ongoing reforms of Russian state pension system Ruxandra Stoian, Partner, HRC, PWC; Anton Nagralyan, Head of HR department, Russian Ralways 18 Alexander LORENZ, Chairman of the Council Raiff eisen Pension Fund, Chairman of the AEB Insurance and Pensions Committee; Elena Gorshkova, Executive Director, NPF Raiff eisen 30 Legal and practical aspects of assessing workplaces exposed to hazardous and dangerous conditions: how to minimize costs and raise effi ciency Ludmila Sokolova, Head of HR, The Knauf Group CIS; Andrey Slepov, Senior Associate, BEITEN BURKHARDT Moscow 32 Labour Migration in Russia and Aspects of its Development Asida Agrba, Associate, CMS, Russia; Irina Agadzhanyan, HR director, NORAUTO Russia 34 How to become the best employer, p.16 AEB BUSINESS QUARTERLY • Spring 2013 3 Association of European Businesses Board Bantsekina, Olga (Deputy Chairman) Becker, Christian Hartmann, Reiner (Chairman) Hellevig, Jon Ketting, Jeroen Munnings, Roger (First Deputy Chairman) Pegorier, Philippe Sakuler, Gerald (Deputy Chairman, AEB Treasurer) AEB holds its Annual Strategy Meeting, p.41 Vertanen, Vesa Recruiting Environmental, Health and Safety managers – needs Council of National Representation and problems Austria — Dietmar Fellner Mikhail Divovich, General Director, ECOTEAM; Olga Zinina, Environmental, Health and Belgium — Tikhon Evdokimov Safety Manager ROCKWOOL Russia 37 Czech Republic — Jiri Sterba Modular employee development program: key success factors Denmark — Aage Nielsen Anastasia Mizitova, Expert trainer, CBSD/Thunderbird Russia 39 France — Luc Charreyre Germany — Michael Harms AEB Updates Greece — Stefanos Vafeidis Networking 41 Hungary — Sandor Rethi Iceland — Ingolfur Skulason Committee Updates 43 Ireland — Declan O’Sullivan Member News 48 Italy — Costante Marengo Appointments 51 Lithuania — Julius Salenekas Montenegro — Luka Nikčević New Members 53 Netherlands — Lodewijk Schlingemann Poland — Karolina Skrobotowicz Sweden — Frederic Svensson Switzerland — Michael Roedter Turkey — Ali Tunc CAN United Kingdom — Don Scott (Chairman) Auditing Commission Koschier Marco (Chairman) Roman Semiletov Gerard Uijtendaal AEB CEO Dr. Frank Schauff Conference on Basel Recommendations, p.41 Publication name/Наименование издания: AEB Business Quarterly Cost/Цена: Distributed free of charge/Бесплатно All copyrighted images are taken from Katerina Grekova, magazine/ Ежеквартальное деловое издание АССОЦИАЦИИ Publisher’s address/Адрес издателя, редакции: www.shutterstock.com and www.dreamstime.com/Фотографии: ЕВРОПЕЙСКОГО БИЗНЕСА 16, bld. 3, Krasnoproletarskaya str.,, 127473, Moscow, Russia/ Екатерина Грекова, www.shutterstock.com, www.dreamstime.com Published by/Учредитель: Non-profi t making partnership Россия, 127473, г. Москва, ул. Краснопролетарская, д. 16, стр. 3 The opinions and comments expressed here are those of the "Association of European Businesses"/Некоммерческое партнерство Printed by/Типография: MEDIACOM, Stolovy per. 6, 121069, Moscow, authors and do not necessarily refl ect those of the Non-profi t "АССОЦИАЦИЯ ЕВРОПЕЙСКОГО БИЗНЕСА" Russia/«МЕДИАКОМ», Россия, 121069, Москва, Столовый пер., д. 6 Chief Editor/Главный редактор: J. Bendel/Бендель Ю. Э. The AEB Business Quarterly is registered with Rosohrancultura, making partnership "Association of European Businesses"/ Publication volume and number/Номер выпуска: 1 (28), 2013 Certifi cate registration ПИ № ФС77-24457/СМИ " Ежеквартальное Мнения/комментарии авторов могут не совпадать с мнениями/ Released date/Дата выхода в свет: 5 April, 2013/5 апреля 2013 г. издание АЕБ" Зарегистрировано в Росохранкультуре, свидетельство комментариями учредителя публикации, Некоммерческого Circulation/Тираж: 16,000