US Residential Mortgage Banking COMPENSATION SURVEY 2016 KEY DATES SURVEY REPORT Access to Symposium McLagan participates u January-March Our survey report is recommended by the in and presents key talent and rewards Survey Launch MBA and provides key data on trends as part of the Symposium held in mid- Matching Calls professionals across the major functions / September. Many clients use this meeting as areas within the Mortgage Banking a networking event to collaborate with Data Collection Sheets Distributed industry by collecting data on a granular fellow mortgage banking colleagues. u April 18 incumbent level basis. Data Collection Due Confidentiality Reports are presented in a Survey elements include: way that ensures that data on individual u May-July . Base Salary . Commissions companies cannot be identified; and are Data Cleaning / Questions . Cash Bonus . Bonus % of distributed only to participating . Total Cash Salary u August organizations, each of which signs a . Overtime . Number of Loans Survey Results Delivered reciprocal Services Agreement with McLagan. Total . Loan Production u September Compensation . Compensation as CONSULTING & ADVISORY MBA HR Symposium . Long Term / % of Loan McLagan is the leading Performance / Deferred Awards Volume u September-December Reward consulting and benchmarking firm Reviewing Survey Results with The report includes various employee for the financial services industry. Established Participants and firm scoping factors: in 1967, McLagan’s financial services industry . Geographic . Production focus allows us to provide clients with a Select Cut Requests Region Volume wealth of relevant fact-based knowledge and Market Practice Studies . # of Employees . Servicing extensive hands-on experience supported by . Revenue Size Portfolio Size proprietary compensation and market data. BENEFITS We place experienced consultants on every Benchmarking Support McLagan is project to ensure the highest level of quality, available for guidance in matching your professionalism and service. Our consulting employees to the US Residential Mortgage approach is customized by project and survey structure. integrated with our clients' internal resources and business goals. CONTACT INFORMATION Incumbent-by-Incumbent Analysis Our consulting capabilities include functional Calvin Croskey Customized analyses comparing each of benchmarking, pay and performance [email protected] your surveyed employees’ pay levels to analysis, incentive plan review and design, 203.602.1277 the competitive market. cost to market analysis and custom market Robert Northway Productivity Breakout The survey practice studies. [email protected] provides productivity data (i.e., 203.602.1234 personal/managed production and basis point payouts). Limited to Sales and Fulfillment roles within the Executive www.mclagan.com Management and Production Survey. US Residential Mortgage Banking COMPENSATION SURVEY SURVEY REPORT COVEREAGE Our survey benchmarks compensation for key positions in the industry: EXECUTIVE MANAGEMENT & PRODUCTION ADMINISTRATION ABA / Joint Venture Correspondent / Whole Loan Portfolio Management Secondary / Capital Markets Underwriting Affordable Lending Acquisition Pricing Support Validation Appraisal Documentation / Negotiation Private Mortgage Banker Securitized Products Research Warehouse Lending Asset Sales Executive Management Quantitative Analysis Strategic Planning & Wholesale Business Development Officer FHA / VA Origination Retail Development Telemarketing / Consumer Construction Loan Origination Loan Securitization Sales Satellite Direct Corporate Relocation Operations Secondary / Capital Markets Overall Origination Management Management Trading LOAN SERVICING / LOAN ADMINISTRATION Bankruptcy Collections – All Stages Inspection Loss Mitigation Real Estate Owned (REO) Business Development Officer Customer Service Investor Relations Operations Special Servicing Capacity Planning & Forecasting Escrow & Tax Services Loan Workout Portfolio Retention Sales Executive Management CORPORATE ADMINISTRATION & SUPPORT Centralized Vendor Mgmt. Human Resources Legal Office Services Risk Management Compliance / Quality Control Information Technology Marketing & Communications Project Management Support Staff Finance Internal Audit 2015 PARTICIPANTS Accenture Discover Financial Services HomeBridge Financial Services NVR Mortgage Inc. RoundPoint Mortgage Aegon Ditech Mortgage HSBC Ocwen Financial Corporation RPM MortgageSan Antonio Alaska USA Mortgage East West Bancorp Huntington Bancshares, Inc. OnPoint Community Credit Federal Credit Union Ally Financial Inc. Elevations Credit Union imortgage Union Santander Bank, NA Ameripro Funding EverBank Impac Companies PenFed SIRVA, Inc. Arch Mortgage Insurance Evergreen Home Loans JMAC Lending Inc. PennyMac State Farm Mutual Insurance Arvest Fairway Mortgage Johnson Financial Group, Inc. People's United Bank, Company Assurance Financial Fannie Mae JP Morgan Chase Consumer & National Assoc Stearns Lending PHH Mortgage Stonegate Mortgage Axia Home Loans Fifth Third Bank Business Banking Corporation Bank of America Merrill Lynch First Bank – Wichita Falls KeyCorp Pine River Capital Management SunTrust Banks Bank of the West First Citizens Bank Kinecta Federal Credit Union Planet Financial Group, LLC Synovus BankSouth First Financial Bancorp Loan Depot Plaza Home Mortgage, Inc TD Securities Bayview Asset Management First Guaranty Mortgage Loan Pacific PNC Bank Teachers Credit Union BBVA Compass Corporation M&T Bank Corporation Prime Lending Texas Capital Bank Berkadia First Merit Bank MB Financial Bank Prospect Mortgage Company, The Private Bank Bethpage FCU First Midwest Bank MUFG Union Bank LLC TIAA-CREF BMO Financial Group First Niagara Mutual of Omaha Pulaski Bank Toll Brothers, Inc BOK Financial Corporation First Technology Credit Union National Bank of Kansas City Pulte Homes, Inc. U.S. Bancorp Branch Banking & Trust Co. Florida Community Bank National Cooperative Bank Quicken Loans Umpqua Holding Corporation Caliber Funding FNB Omaha National Mortgage Insurance Corporation Radian Guaranty Inc. VyStar Credit Union Capital One Franklin American Mortgage Raymond, James & Associates W.J. Bradley Mortgage Capital Freddie Mac Nationstar Mortgage LLC Carrington Mortgage Holdings Red Rocks Credit Union Corp. Freedom Mortgage Corporation Nationwide Cenlar Redwood Trust Inc. Webster Bank Greater Nevada Credit Union New York Community Bank Citi Global Consumer Group Regions Financial Corporation Wells Fargo Bank Green Tree Credit Solutions Nola Lending Citizens Financial Group Residential Mortgage Wintrust Mortgage North American Savings Bank City National Bank Guardian Mortgage Company, Inc Services, Inc North Shore Bank Zions Bancorporation Comerica Hancock Bank CUSO Mortgage Home State Bank Nova Home Loans CZA CMG Mortgage, Inc. www.mclagan.com US Residential Mortgage Banking COMPENSATION SURVEY PARTICIPATION FORM The firm designated below agrees to participate in and purchase the 2016 Residential Mortgage Banking Compensation Survey(s). All McLagan products are for internal use only and a signed mutual Non-disclosure Agreement must be received prior to delivery of the results. All data is treated as confidential and reported only in aggregate form for the market data. PARTICIPATION FEES Please check each of the product(s) that your firm will be participating in and subsequently purchasing for the 2016 survey program. Please check the appropriate product fee based on your firm’s MBA membership status. The 2015 edition of the survey is also available for purchase with a commitment to participate in the 2016 survey. If your firm would like to purchase the 2015 edition of the survey, McLagan will bill for the 2015 results in addition to half of the 2016 participation fees in advance as a non-refundable survey deposit. 2016 EARLY REGISTRATION If your firm would like to sign up early to participate in and subsequently purchase the mortgage banking surveys for the 2017 survey program, please contact Calvin Croskey at [email protected] for information and fees. 2016 Participation Product MBA Members* Non- Members Executive Management & Production Administration Survey (MOU) g $2,200 g $3,200 Loan Servicing / Loan Administration Survey (MSU) g $2,200 g $3,200 Corporate Administration & Support Survey (MCU) g $1,950 g $2,950 Select Cut Reports (per select cut) g $1,000 g $1,250 2015 McLagan Mortgage Banking Market Practice Studies (Call for more info) TBD MBA Human Resources Symposium (For more info go to www.mba.org) MBA Charge *Please note that McLagan will confirm membership with the MBA. PARTICIPATION AGREEMENT PRIMARY DATA CONTACT The individual identified below will act as the primary data contact for completion of all survey, study or analysis information and has the authority to release all necessary data to McLagan. In addition, this individual will be responsible for returning a fully executed Non-Disclosure Agreement with McLagan prior to the release of any survey results. Name: Title: Company: Address: City: State: Zip: Email: Phone: BILLING CONTACT (if different from Primary Data Contact) Name: Title: Company: Address: City: State: Zip: Email: Phone: Signature: Please sign and fax this form to 203-323-9851 or email PDF form to [email protected] Thank You. www.mclagan.com .