MAJOR INCIDENT Procedure Manual Eighth Edition MAJOR INCIDENT LESLP Manual Eighth Edition Published by TSO (The Stationery Office) and available from: Online www.tsoshop.co.uk Mail, Telephone, Fax & E-mail TSO PO Box 29, Norwich, NR3 1GN Telephone orders/General enquiries: 0870 600 5522 Fax orders: 0870 600 5533 E-mail: [email protected] Textphone 0870 240 3701 TSO@Blackwell and other Accredited Agents The contents of this Manual have been drafted in accordance with the latest agreed procedures of the Association of Chief Police Officers (ACPO), the Chief Fire Officers Association (CFOA), the Ambulance Service Association (ASA), London boroughs and the Home Office. Exten- sive consultation has also been undertaken with the military, voluntary services and emergency services of surrounding county areas. Enquiries about this document should be made to the emergency planning department of the relevant service shown below: Metropolitan Police Service Specialist Crime and Operations, (SC&O22), Emergency Preparedness, New Scotland Yard, Broadway, London SW1H 0BG London Ambulance Service (NHS Trust) 220 Waterloo Road, London SE1 8SD City of London Police PO Box 36451, 182 Bishopsgate, London EC2M 4WN British Transport Police Central London Police Station, 16-24 Whitfield Street, London W1T 2RA London Fire & Emergency Planning Authority Operational Planning and Resilience, LFB Headquarters, 169 Union Street, London SE1 0LL HM Coastguard, London Thames Barrier Navigation Centre, 34 Bowater Road, Woolwich, London SE18 5TF Port of London Authority Bakers Hall, 7 Harp Lane, London EC3R 6LB London Councils 59 1/2 Southwark Street, London SE1 0AL This Manual was first published by the Directorate of Public Affairs, Metropolitan Police Service on behalf of the London Emergency Services Liaison Panel (LESLP) in January 1993. An electronic version is available at www.leslp.gov.uk <http://www.leslp.gov.uk Eighth edition © LESLP 2012 ISBN 9780113413386 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the Metropolitan Police Service, acting on behalf of LESLP. CONTENTS 1. INTRODUCTION . 5 2. MAJOR INCIDENTS . 7 2.1 Definition. .7 2.2 Declaration . 7 2.3 Stages . 8 3. MAIN FUNCTIONS OF THE EMERGENCY SERVICES AND OTHER AGENCIES. .9 3.1 General . 9 3.2 Police . 9 3.3 Fire Brigade . 9 3.4 Ambulance Service . 10 3.5 The Scientific and Technical Advice Cell (STAC) . 10 3.6 The National Health Service (NHS) . 11 3.7 Local Authority Role . 11 3.8 Notification and immediate response . 11 3.9 Local Authority Liaison Officer (LALO) . 11 3.10 Functions . 12 3.11 Recovery. 12 3.12 H.M. Coastguard . 12 4. ACTIONS BY FIRST OFFICERS AT THE SCENE . 13 4.2 Police . 13 4.3 Fire Brigade . 14 4.4 Ambulance. 14 4.5 Medical Advisor (MA) . 15 5. SCENE MANAGEMENT . 16 5.1 Cordons . 16 5.2 Inner cordon . 17 5.3 Outer cordon . 18 5.4 Traffic cordon . 18 5.5 Logistical Support . 18 5.6 Rendezvous point (RVP). 18 5.7 Marshalling area . 19 5.8 Multi-Agency Marshalling Area (MAMA) . 19 5.9 Multi-Agency Holding Area (MAHA) . 19 5.10 Joint Emergency Services Control Centre (JESCC). 20 5.11 Siting of vehicles. 20 5.12 Scene Access Control. 21 6. COmmAND AND CONTROL . 22 6.1 Initial control . 22 6.2 Gold, Silver and Bronze . 22 1 Contents 6.3 Gold (strategic) . 22 6.4 Silver (tactical) . 22 6.5 Bronze (operational) . 22 6.6 Inter-agency resources . 23 7. GOLD AND SiLVER CO-ORDINATING GROUPS . 24 7.1 General . 24 7.2 Gold co-ordinating group formation . 24 7.3 Silver co-ordinating group. 26 8. COMMUNICATIONS SYSTEMS . 29 8.1 General . 29 8.2 Operational Communications Security . 29 8.3 Terrorism Incidents . 29 8.4 City of London Police (COLP) . 29 8.5 Metropolitan Police Service (MPS) . 30 8.6 British Transport Police (BTP) . 30 8.7 London Fire Brigade (LFB). 30 8.8 London Ambulance Service (LAS) . 31 8.9 MPS Special Operations Room (MP-SOR) . .32 8.10 Inter-Agency Communications . .32 8.11 Liaison officers . 32 8.12 Local authority communications . 33 8.13 Telecom assistance . .33 8.14 MTPAS Mobile Telephony Priority Access Scheme . 33 8.15 Radio Amateur’s Emergency Network (RAYNET) . 33 9. CASUALTY MANAGEMENT . 34 9.1 Categories . 34 9.2 Uninjured . 34 9.3 Injured . 34 9.4 Deceased and Human Remains. 37 9.5 Evacuees . 39 9.6 Rest Centre / Reception Centre . 40 9.7 Survivor Reception Centre (SRC) . 40 9.8 Friends and Relatives Reception Centre (FRRC) . 41 9.9 Casualty Bureau (CB) . 42 9.10 Humanitarian Assistance Centre (HAC) . 42 9.11 Community Assistance Centre (CAC) . 43 10. HELICOPTERS . 44 10.1 Police helicopters . 44 10.2 Military helicopters . 45 10.3 London Air Ambulance - Helicopter Emergency Medical Service (HEMS) - . 45 10.4 HM Coastguard search and rescue helicopters . 46 2 Contents 10.5 Temporary heli-pads . 46 10.6 Emergency flying restrictions . 46 11. INVESTIGATION . 47 11.1 Evidence . ..