INDEPENDENT autoGeorgia Independent Automobile Dealersdealer Association July 2017 Industry Cheers as CFPB Reform Measure Passes House Simplify Your Dealership with ETR FTC Safeguards Rule, It’s Just Good Business Consultancy Sees Flying Cars Taking Off Next Decade PLUS 10 Bad Habits You Must Eliminate from Your Daily Routine REGISTER TODAY Thursday, July 13: VIP GOLF TOURNAMENT CONVENTION & TRADE EXPO Friday, July 14: Atlanta Evergreen Marriott STATE MANDATED CE TRAINING Conference Resort Don't miss the first CE class of the year! JULY 13-15, 2017 DYNAMIC TRADE EXPO ( Over 60 exhibitors) Visit giadaconvention.org for details. SEE PAGE 7 GEORGIA INDEPENDENT AUTOMOBILE DEALERS ASSOCIATION INDEPENDENT auto dealer JULY 2017 2 | Hitting 3,000! 30 | Independent Dealers Steer 47 | U.S. States Could Not Set 2 | Advertiser Index Through Challenges Self-Driving Car Rules Under 3 | Dealer Code of Ethics 32 | NIADA Welcomes Hudson into Republican Plan 4 | Simplify Your Dealership with ETR Ring of Honor 48 | NIADA President Brings Retail, 5 | Calendar of Events 36 | FTC Safeguards Rule – It’s Just Wholesale Experience 7 | Don't Miss the First CE Class of the Good Business 50 | Wall Street Dials Back U.S. Sales Year! 38 | XLerate’s Charleston Auto Auction Outlook as Trump Bump Fades 10 | Industry Cheers as CFPB Reform Expands Sales Team 56 | New & Renewed Members Measure Passes House 40 | Auction Directory 57 | FCA Backs New Public Education 14 | Member Benefits & Services Guide 43 | Hackers Target Dealer Social Media Campaign on Auto Recalls 26 | Q&A with NIADA’s Steve Jordan Posts 58 | Certified Used-Car Sales up 7% for 28 | 10 Bad Habits You Must Eliminate 44 | Consultancy Sees Flying Cars May from Your Daily Routine Taking Off Next Decade 60 | Meet the GIADA Staff SLATE OF OFFICERS Chairman of the Board Sr. Vice President-at-Large Billy Graham • Graham Auto Sales, Inc. Joe Addison • Joe Addison Motors, Inc. Loganville, GA • 770-554-0300 Savannah, GA • 912-234-5306 President Sr. Vice President-at-Large Jennifer Knights • M&M Motors Dennis Pope • Peoples Financial Hiram Hinesville, GA • 912-877-7462 Hiram, GA • 770-948-6110 The magazine of the President Elect GEORGIA INDEPENDENT First Vice President-at-Large Bart Barton • Barton Used Cars AUTOMOBILE Guy Padgett • Sterling Credit Newnan, GA • 770-527-5804 DEALERS ASSOCIATION Aiken, SC • 706-830-3045 WWW.GIADA.ORG First Vice President 6903-A Oak Ridge Commerce Way Lee Cavender • Cavender Auto Sales Second Vice President-at-Large Austell, Georgia 30168 Gainesville, GA • 770–297-8700 Troy McCalla • Spireon, Inc. T | 800-472-8101 or 770-745-9650 Atlanta, GA • 678-362-2161 F | 770-745-9655 Second Vice President David Mosley • Cherokee Auto Group Third Vice President at Large EXECUTIVE DIRECTOR | EDITOR Canton, GA • 770-345-0282 Jason Reaves – Waynes Reaves Software Paul R. John Macon, GA – 478-474-8779 MAGAZINE AD SALES & VENDOR RELATIONS Third Vice President Keely Burdge & Kristin Reilly | 770-745-9650 David Johnson • Cherokee Auto Group Fourth Vice President-at-Large PRODUCTION EDITOR | COPY WRITING Canton, GA • 770-345-0282 Mark Brunn – ADESA Atlanta Professional Mojo | [email protected] Fairburn, GA – 770-357-2277 DEALER SERVICES Treasurer Amy Bennett, Director of Education & Membership Wayne Daniel - Car Loan Direct LLC Auxiliary Officers Cartersville, GA - 770-627-2693 President, Philip Knights For more information about the GIADA, Vice-President, Renae Barton topics addressed in this issue, or for additional Secretary Treasurer, Wendy Brunn copies please contact GIADA, (800) 472-8101. Hudson Biondo- MasterCars Auto Sales Secretary, Lisa Johnson Copyright 2017 Doraville, GA – 770-450-5000 GIADA Independent Auto Dealer JULY 2017 | 1 ON THE MARK MAXIMIZE YOUR ADVERTISING Hitting 3,000! EXPOSURE! GIADA also offers options for Hello GIADA members and all associated with the automo- advertising on our website and tive industry, in our digital publications! My name is Bart Barton and I am honored and enthusiastic The GIADA website gets over about being your GIADA President for this 2017/2018 year. 50,000 visitors and over 142,000 I would like to thank outgoing President and now Chairman pageviews per quarter from top of the Board, Jennifer Knights and the rest of the Executive decision-makers. The exposure you Committee for the outstanding and selfless work over this could get is unmatched. past year. It goes in the history books as a “Real Winner”! Call us to advertise! This next year we will prepare for both national and state _________________ “pre-election” vying for position among candidates. We will ADVERTISER INDEX see the results of this past year's Legislative accomplishments. GIADA PRESIDENT Nationally, the industry will watch the future of the CFPB and 13 A.R.A. GPS Systems Bart Barton the many regulations facing change in our complex industry. Barton Used Cars 11 Ace Motor Acceptance Now, let’s take a look at the year ahead. With this past conven- 8 ADESA Atlanta tion, we kicked off our mandatory CE training period. GIA- DA now offers two options to accomplish such. The first being in person at various sites 5 AutoZone around the state and, second, GIADA OnDemand, our online version. They each offer 9 Carolina Auto Auction supreme content to fit your preferred training method. 38 Charleston Auto Auction Having returned from our national (NIADA) convention last month and reflecting on my years of involvement with GIADA leads me to my next topic. It’s time to take this GIADA 4 Dealers Finance organization to the next level. Looking back over the past few years, I am so very proud of 28 Frazer Computing, Inc. the accomplishments that this organization’s efforts helped put on our states books, and how many lawmakers now hold us in high esteem. We accomplished this with a 1-2-3 37 GIADA Legal Resources punch. 1) The most informed, hardworking Executive Director in the nation. 2) The finest 46 GIADA Store most well-known legislative lobbying team in Georgia representing us. 3) All of us, thou- sands of us, making phone calls, sending emails and getting up close and personal with our IBC Manheim state lawmakers, letting them know we mean business. BC NextGear Capital That being said: my goal for 2017-2018 is to achieve and maintain 3000 members. We 39 NIADA CPO Program proved this past year that “Involve to Solve” is the ticket. Within that number, I am going to 34 Oakwood’s Arrow Auto encourage involvement within the GIADA. Whatever level of involvement you’re willing to give is up to you. Auction 35 Peoples Financial Over the next 12 months, I will be traveling within our state, I look forward to meeting you. 51 Rawls Auto Auction 50 Reeves Insurance Associates, Inc. Let’s make 3000 a reality, our voices go a long way. 45 Ron E. Widener Until next issue, good selling! Bart Barton 42 Southeastern Auto Auction 31 Spartan Financial Partners 33 TitleTec an AutoPoint Company 55 TitleTec an AutoPoint Company 44 United Acceptance 6 vAuto IFC Wayne Reaves 2 | GIADA Independent Auto Dealer JULY 2017 GIADA Dealer Code of Ethics WE WILL EMPLOY truth and accuracy in advertising and selling. • WE WILL STAND by all warranties given with the sale of any motor vehicle. • WE WILL GUARANTEE the title of every car sold by this business establishment. • WE WILL PROVIDE every customer a Bill of Sale, Odometer Form and Warranty Disclosure at the time of sale. • WE WILL COMPLY with National, State, and Local rules and laws prescribed to regulate local business. • WE WILL REFRAIN from performing any act which would bring disrepute to the independent automobile industry. • WE WILL EXPOSE or halt, wherever found, any scheme designed to deceive or defraud the automobile buying public, and will aid in prosecuting those guilty of such acts. • WE WILL CONSTANTLY strive to improve business methods so that the public will be better served. • WE WILL ENCOURAGE the American System of Free Enterprise. cd GIADA Independent Auto Dealer JULY 2017 | 3 THE PULSE OF GIADA Simplify Your Dealership with ETR that GIADA is here to help you understand system, there should be no reason for any what the state requires of you, as well as get dealer to pay late fees, so long as they’re you signed up, trained and activated. forwarding all the required documents, and sending finalized titles to GIADA If I were you, I would go ahead and get scanning services promptly. signed up sooner, as opposed to later. It’s easy to sign up. Just contact anyone of We set up our imaging center last year our staff at GIADA or if you’d prefer in- and have been scanning titles since Jan- dividual assistance, call GIADA and ask uary 2016. We check each title and the for John Carter, GIADA’s dedicated ETR supporting paperwork individually be- manager of new accounts. fore scanning it. If there are corrections that are needed, we can fix most errors. One of the biggest advantages dealers GIADA EXECUTIVE In some rare occasions, we will have to like about using the ETR service is that DIRECTOR, Paul John send a title back for dealership correction trips to all the various tag offices become but we are sure to communicate this thor- a thing of the past. Even if you are mail- I think it’s safe to assume that you have heard ing your titles to tag offices, you can ex- oughly with the dealer. about ETR by now. In fact, you may even perience problems such as the TAVT fee be tired of hearing about ETR. We’ve been amount being incorrect, or missing pa- Dealers that are signed up with TitleTec, talking about it for some time, and there are perwork which can result in titles being GIADA’s endorsed ETR partner, simply hundreds of independent auto dealers that rejected and sent back.