Venue and arrival Name and address of venue: ACC Liverpool Kings Dock Liverpool Waterfront Merseyside L3 4FP 0151 475 8888 www.accliverpool.com I’m no longer attending – what do I need to do? Please confirm in writing by emailing [email protected]. If someone is attending in your place they will need to bring a letter signed by the CEO of your Students’ Union confirming the substitution. What time does registration start? Monday If you’re arriving on Monday you can beat the Tuesday morning queues! Registration will be open in the ACC between 3pm and 8pm on the Monday. Anyone who is booked for Monday night will get an email with further details on Monday registration. Tuesday On Tuesday 31st March 2020 registration will be open in the ACC, Liverpool at 9am. Where should I go when I arrive? It is recommended that you drop off your luggage at your hotel before arriving at the venue. When arriving on the morning of Conference, please put your bag in the cloakroom before you go to register. The cloakroom is in the ACC Centre to the left hand side of the main entrance and costs £1 per item. I’ve dropped off my bag, where do I go next? You’re ready to register! Head to the main entrance to the ACC where you will be directed to registration. If you are attending the conference as an Observer or a Balcony Visitor you can use our Express Check- in. Please ask a member of NUS staff (in the Navy-blue Polo-Shirts) which desk to go to. Will overnight accommodation be provided? All Delegates are provided with free accommodation on the Tuesday and Wednesday of Conference if they have registered by Friday 28 February 2020. Observers and Balcony Visitors can also book accommodation at an additional cost provided they have registered by the accommodation deadline (28th February 2020). Accommodation the night before can be booked at an additional cost. Are meals and refreshments provided? Accommodation arranged by the NUS will include breakfast for the following morning. All dietary requirements received through online registration have been passed to the hotels. If you have any questions during your stay about what is suitable for you to eat, please speak to a member of hotel staff. All other meals, snacks and refreshments will need to be organised individually. Details of catering provided onsite by ACC What time will the event finish? The conference formally closes at 2pm on Thursday 2nd April 2020. Do I need to bring anything with me? Your student ID card. Parent/Guardian consent form if under 18. A signed Enabler Protocol if you are being accompanied by an enabler. A tablet or mobile device if you have one – and your charger. Some paper and a pen if you wish to take notes. 2 Clothes, toiletries and personal belongings required for three days away from home Will I be given any conference documents at the event? To ensure the event is as sustainable as possible we will only have a small number of the following documents on site: - The Order Paper (agenda) - Motions and amendments All other Conference Documents can be viewed online via the website. If you require hard copies of Conference Documents, please print these off and bring them with you. All Conference Documents can be viewed at ______________ Accessible printing requests If you have requested accessible formats as part of your access requirements, please ask for them at the registration desk. Where can I find out more about what happens at National Conference? You can find some useful tools, information and guides to National Conference on Connect What should I do if I have a problem while I’m at the event? NUS staff will be available on the Information Point for the duration of conference hours. You can visit the desk whilst the event is open. There is a conference phone number which should only be used in emergencies. Conference phone – 07802 362 799 There is a wellbeing area, managed by our Access team. Delegates are free to visit this area at any time but you can contact a member of the Access team directly during conference hours on: Access phone – 07980 845 639 If you experience a medical emergency outside of conference hours, please dial 999 as you would usually. You may wish to ring your hotel reception for assistance. 3 Additional Info Accessibility around Liverpool Please see the following links for information relating to accessibility. Venue Information Accessible Food and Drink Accessible Attractions Accessible Travel Information 4 Leisure Facilities Pure Gym – Liverpool Central / Lewis's Building, 40 Ranelagh Street, Liverpool, L1 1QE / 24 hours https://www.puregym.com/gyms/liverpool-central/ The Gym – Liverpool One / One Park West, 39 Strand Street, Liverpool, Merseyside, L1 8LT / 24 hours https://www.thegymgroup.com/find-a-gym/liverpool-one/ City Bike Liverpool https://www.citybikeliverpool.co.uk/ Purchasing your own refreshments Accommodation arranged by the NUS will include breakfast for the following morning, all other meals will need to be organised individually. Nearby restaurants that may be of interest: Vegetarian/Vegan Yuet Ben – 1 Upper Duke Street, L1 9DU (0.8 miles). 17:00-10:00 Sanskruti Restaurant - Bixteth St, Liverpool L3 9LP. 17:00 – 10:30 Frost Burgers (100% plant based burgers) - 58 Wood St, Liverpool L1 4AQ (0.9 miles) 12:00 – 20:00 Halal Eastzeast - Kings Dock, Keel Wharf, Liverpool L3 4BX (0 miles) Kasbah Cafe Bazaar – 72 Bold Street, L1 4HR (0.7 miles) 10:00-22:00 Bakchich 54 Bold Street, Liverpool L1 4EA (0.9 miles) 08:00 – 22:00 Kimos Restaurant – 38-44 Mount Pleasant, L3 5SD, 10:00-23:00 (0.9 miles). 10:00-23:00 Chicken Bazooka – 9-11 Ranelagh Place, L3 5SB (1 mile), 11:00-05:00 (takeaway) Kosher Rosemans Delicatessen – 4-42 Slater Street, L1 4BX (4.9 miles) There is a large selection of Kosher products in the Tesco Superstore:Mather Avenue, Liverpool, L18 6HF Tel: 0845 677 9002 For more info click here Also, UJS will be providing Kosher meals, please contact Natasha Woodcock - [email protected] to arrange Fast Food Subway – 39 Bold Street, L1 4EU (1 mile) 07:00-20:00 Greggs – 51 North John Street, L2 6SG (1 miles) 09:30-20:00 McDonalds – Albert Dock, 69 Blundell Street, L1 0AJ (0.6 miles) 24 hours Supermarket Tesco Express – Strand Street, L2 7XT (0.7 miles) 06:00-23:00 5 Emergencies Please familarise yourself with the emergency evacuation procedures throughout the venue. Smoking Smoking is not permitted anywhere in the venue. Cashpoint/ATM A Barclays cash machine is situated in the concourse of the ACC, located in the area nearest Albert Dock. Wi-Fi Complimentary wifi is available in the venue. You will need to check with your hotel regarding wifi in your accommodation. Will there be filming and photography at the Conference? Yes there will photographs being taken and filming taking place at the event. Conference proceedings will also be live streamed on NUS Connect. Click here to read our photography disclaimer. Information about Liverpool Tourist information for the city of Liverpool including visitor guides, travel information, how to book tickets for attractions and shows, as well as inspiration to make the most of your visit to the city. https://www.visitliverpool.com/ Liverpool ACC have also produced a local guide ‘Destination Liverpool’ which provides details about local attractions, shopping, food and drink outlets that may be useful. https://www.accliverpool.com/visiting-us/destination-liverpool/ 6 Travel and Directions Additional travel information can be obtained from the following: Websites www.nationalexpress.co.uk www.tfl.gov.uk www.nationalrail.co.uk www.nextbike.co.uk/en www.railcard.co.uk www.sustrans.org.uk/ncn/map Telephone National Rail enquiries: 08457 48 49 50 National Bus enquiries: 0870 608 2608 National Express Coaches: 0990 808 080 Rail Travel to Liverpool From the south: Virgin Trains operates hourly, direct services from London Euston to Liverpool Lime Street (with a journey time of just over two hours). Other long-distance rail services also operate into Liverpool Lime Street station. ACC Liverpool is a 20-minute walk from Lime Street or a short taxi ride. You can also transfer at Lime Street onto the underground Wirral Line trains to James Street station (10 minute walk) or catch the CityLink Route C4 (7am – 8pm) directly to ACC Liverpool. If travelling from outside Merseyside, you can catch an underground train to James Street station from Lime Street station, inclusive of the cost of your ticket. Ring Traveline Merseyside 0871 200 22 33 for up to date information about your bus, train or ferry service. The Traveline is open from 0800 - 2000 every day of the week. Station Average Journey Time London 2 hours 30 mins Birmingham 1 hour 40 mins Manchester 1 hour 10 mins York 1 hour 55 mins Edinburgh 3 hours 30 mins 7 Plan your Journey on the National Rail Website We strongly recommend booking your trains as far in advance as possible, especially if you are travelling a long distance. This will significantly reduce transport costs for your delegation. We can’t advise specifically when you should be looking for advance tickets as different train companies release tickets at different times. For the routes to Liverpool tickets become available up to 24 weeks before the date of travel. You can check to see when advance tickets are available on this page of the National Rail Enquiries website. Depending on the route and time of travel advance tickets can be available event up to a week before you travel so it is always worth checking even if you are booking very close to the date of Conference.