DNR Customer Service Guide (You're Reading Customer Services Guide It Right Now!)

DNR Customer Service Guide (You're Reading Customer Services Guide It Right Now!)

MICHIGAN DEPARTMENT OF NATURAL RESOURCES CUSTOMER SERVICES GUIDE Divisions and Offices Division or Office Name Contact Information Attorney General 517-373-7540 Budget and Federal Aid 517-284-5958 Executive (Exec): • Exec: Director 517-284-6367 • Exec: Chief of Staff & Tribal Coordinator 517-284-6237 • Exec: Legislative and Legal Affairs 517-284-5808 • Exec: Natural Resources Commission 517-284-6237 • Exec: Chief Administrative Officer 517-284-5810 • Exec: Natural Resources Deputy 517-284-5810 Finance and Operations (FOD) 517-284-5958 • FOD: Real Estate Section 517-284-5962 Fisheries 517-284-5830 or [email protected] Forest Resources 517-284-5900 or [email protected] Grants Management 517-284-7268 Human Resources 517-284-5013 or 877-766-6447 Internal Audit - DTMB 517-373-9497 Law Enforcement 517-284-6000 or [email protected] Marketing and Outreach (MOD) 517-284-6056 • MOD Licensing/Retail Sales 517-284-6057 or [email protected] • MOD: Reservations 800-447-2757 Michigan History Center (MHC) 517-373-3559 • MHC: Archives of Michigan 517-373-3559 • MHC: Michigan History Museum 517-373-3559 Minerals Management 517-284-5844 Parks and Recreation 517-284-7275 or [email protected] Public Information Office 517-284-5815 Technology 517-284-6146 Upper Peninsula Regional Coordinator 906-228-6561 Wildlife 517-284-9453 or [email protected] Customer Service Centers (CSC) and Field Offices (Note: Field Offices do not have full- time phone staff) CSC or Field Office Name Contact Information Upper Peninsula Baraga CSC 906-353-6651 (Follow the Prompts) Crystal Falls 906-875-6622 (Follow the Prompts) Escanaba CSC 906-786-2351 (Follow the Prompts) Gwinn 906-346-9201 (Follow the Prompts) Ishpeming 906-485-1031 (Follow the Prompts) Marquette CSC 906-228-6561 (Follow the Prompts) Naubinway 906-477-6048 (Follow the Prompts) Newberry CSC 906-293-5131 (Follow the Prompts) CSC or Field Office Name Contact Information Norway 906-563-9247 (Follow the Prompts) Sault Ste Marie CSC 906-635-6161 (Follow the Prompts) Shingleton 906-452-6227 (Follow the Prompts) Stephenson 906-753-6406 (Follow the Prompts) Lower Peninsula Alpena 989-354-7822 (Follow the Prompts) Atlanta 989-785-4251 (Follow the Prompts) Baldwin 231-745-4651 (Follow the Prompts) Bay City CSC 989-684-9141 (Follow the Prompts) Cadillac CSC 231-775-9727 (Follow the Prompts) Metro Detroit CSC 313-396-6890 (Follow the Prompts) Gaylord CSC 989-732-3541 (Follow the Prompts) Gladwin 989-426-9205 (Follow the Prompts) Grayling 989-348-6371 (Follow the Prompts) Indian River 231-238-9313 (Follow the Prompts) Lansing CSC 517-284-4720 (Follow the Prompts) Lansing - Director's Office 517-284-6367 Mio 989-826-3211 (Follow the Prompts) Onaway 989-733-8775 (Follow the Prompts) Plainwell CSC 269-685-6851 (Follow the Prompts) Ralph A MacMullan Conference Center 989-821-6200 (Follow the Prompts) Roscommon CSC 989-275-5151 (Follow the Prompts) Roscommon Field Office (Forest Resources Only) 989-275-4622 (Follow the Prompts) Traverse City CSC 231-922-5280 (Follow the Prompts) INFORMATION SOURCES GUIDE Program or Resource Name Contact Information or Web Content Burn Permits 866-922-2876 Camping and Harbor Reservations 800-447-2757 Fishing (Weekly Report) 855-777-0908 (toll free) Internet World Wide Web Address DNR website: www.michigan.gov/dnr Licensing (Retail License Sales) 517-284-6057 Pollution Emergencies: EGLE 800-292-4706 R.A.P. Hotline (Report All Poaching) 800-292-7800 or www.mi.gov/RAP Wildfires Call Local 911 or Central Dispatch A Accessibility Advisory Council 906-226-1340 Access Sites See “Boating Access Sites” below. Accounts Receivable Contact a local CSC or 517-335-2503 Administrative Rules 517-284-5808 Adopt-A-Highway 517-322-3388 Adopt-A-Forest 231-534-5569 Adopt-A-Park Program 517-241-1429 Adopt-A-River Programs: EGLE 800-662-9278 Program or Resource Name Contact Information or Web Content Aerial Photography / Videography 517-284-5900 Air Quality: EGLE 800-662-9278 Contact a local CSC or 517-284-9453 Animal Complaints, Nuisance Animal Information (517-284-WILD) Contact a local CSC or 517-284-9453 Animal Damage (517-284-WILD) Contact a local CSC or 517-284-9453 Animals, Rehabilitation (Licensed Persons) (517-284-WILD) Aquatic Habitat Grant Program 517-284-5824 Contact a local CSC or 517-284-9453 Animal Sighting Reports (517-284-WILD) Arbor Day 517-284-5900 Archery In The Schools 313-396-6871 Archaeologist / Historic Preservation: MSHDA 517-373-1630 Archives of Michigan: Michigan History Center 517-373-3559 517-373-9749 or find state equipment Auctions, Equipment: DTMB auctions online. Auctions, Firearms: DTMB (MI Federal Surplus) 517-373-8622 Auctions, Oil and Gas Leases: Minerals 517-284-5912 Auctions, Surplus Treasury (Michigan Land Bank) 517-335-8212 Auctions, State Land Section 517-284-5940 Audits - DTMB 517-373-9497 B Becoming An Outdoors Woman, Programs 906-226-1321 Bees (Apiary): MSU 888-678-3464 Best Management Practices 517-284-5900 Birds 517-284-9453 (517-284-WILD) Boating Access Sites 517-284-7275 or find state BAS online. Boats and Boating: Boating Activity Statistics 517-284-6087 Pollution Control Contact a local CSC Charter Boat Inspections 517-284-5994 Boating Accident Statistics 517-284-6026 Boating Complaints R.A.P. - 800-292-7800 or www.mi.gov/RAP Boating Demand Studies 517-284-6087 Boating Education View Boating Education online Boating Emergency Management: State Police 517-324-2385 (Emergencies: 911) Grants to Local Communities 517-284-6122 Boat Launch Ramps, Harbors, Docks See Boating Access Sites Contact a local CSC or find boating Boating Locations and Maps locations and maps online. Boating Registration: (SOS) 1-888-767-6424 Contact a local CSC or view the Handbook Boating Rules & Regulations of MI Boating Laws and Responsibilities Boating Safety Talks & Certificates Contact a local CSC Program or Resource Name Contact Information or Web Content Bonds, Mineral 517-284-5912 Bow, Permit To Modify Contact a local CSC or 517-284-6057 Budget, DNR: Budget and Federal Aid 517-284-5958 Bugs 517-284-5900 Burning Permits 866-922-2876 Call 911, local Fire Department, or local Burning, Reckless: DNR office Burning, Smoke Complaints: Contact local Sheriff Department C Cabins (Camp, Mini-Cabins, Rustic) 517-284-7275 Campgrounds: Campgrounds, Federal: USDA – National Forests 800-832-1355 or visit recreation.gov. 1-888-784-7328 or or online at Campgrounds, Private: Travel Michigan www.michigan.org Campgrounds, State Forest 517-284-7275 Campgrounds, State Parks 517-284-7275 Campgrounds Hosts 517-899-5211 Campsite and Cabin Reservations: 800-447-2757 or make your state park reservation online at Campsite Reservation Center Hotline: www.midnrreservations.com 517-284-7275 or send reservation questions to DNR- Campsite Reservations Questions [email protected] Contact a local CSC or find DNR career Career Information information online. Cashier's Office 517-373-1560 Charter Boat Captains License Email [email protected] Charter Captains, Inland Pilot License Email [email protected] Contact a local CSC or Email DNR-LED- Charter Boat Inspections [email protected] Christmas Trees: MSU Forestry Department 517-355-0092 Commercial Forest Act Program 517-284-5849 Communications: Public Information Officer 517-284-6241 Community Relations: Public Information Officer 517-284-6241 Computer Mapping: Center for Geographic Information 517-373-7910 Conference Center, Ralph A. MacMullan (R.A.M.), Higgins Lake: R.A.M. Reservations, Program Assistance 989-821-6200 Construction Grants, Boating 517-284-6122 Crossbow: Permits, Regulations: Contact a local CSC or call 517-284-6057 D Dams, Habitat Improvement 989-826-3211 ext. 7073 Program or Resource Name Contact Information or Web Content Deer, Road-Killed, Permit to Salvage Obtain Permit online or contact a local CSC Deer, Euthanizing Local MSP Office, Sheriff, or local CSC Contact a local CSC or find a deer check Deer, Hunter Check Stations station online: www.mi.gov/deer Contact a local CSC or 517-284-9453 Deer, Regulations (517-284-WILD) Contact a local CSC or Wildlife Disease Deer, Sick or Dead (Diseased) Lab: 517-336-5030 Department Calendar 517-284-6046 Diseases, Fish 517-284-5840 Diseases, Forests Division 517-284-5900 517-373-3740 or contact local Health Diseases, Humans: Community Health Department Diseases, Wildlife Disease Laboratory – MSU 517-336-5030 Docks and Seawalls, Construction Permits: EGLE 800-662-9278 Docking Facilities 517-284-7275 Dog Field Trials 517-284-9453 (517-284-WILD) Dog Training 517-284-9453 (517-284-WILD) Dormant Minerals Act 517-284-5881 Drainage of Minerals 517-284-5901 517-284-9453 (517-284-WILD) or find hunt drawing results online at Drawing Results, Hunting www.michigan.gov/hunting. Dumping, State Land R.A.P. 800-292-7800 or www.mi.gov/RAP E eLicense Sales 517-284-6057 Education Programs 517-284-6046 Elk Hunting and Viewing 989-732-3541 Employees, Motor Transport: DTMB, Motor Pool 517-373-7576 Employees, Network Problems Hotline: DTMB Help Desk 517-241-9700 or 800-968-2644 Employees, Programs and Services: Human Resources 517-284-5014 or 1-877-766-6447 Employees, Radio Communications (DNR): DTMB 517-241-9700 Endangered Species 517-284-9453 (517-284-WILD) Michigan's Living Resources Patches 517-284-6218 Employment Opportunity Compliance 517-284-5029 Contact a local CSC or find equestrian trail information online at Equestrian Trails www.michigan.gov/equestrian. Events: (See Special Events) F Federal Excess Property,

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