Veriato Cerebral Deployment Guide Version 9.2.1 Updated 6/23/2021 Table of Contents Before You Begin ...............................................................................................................................5 About This Guide................................................................................................................................................... 5 How the System Works ......................................................................................................................................... 5 Preparing to Install .................................................................................................................................................. 11 System Requirements ......................................................................................................................................... 11 Upgrade Requirements ....................................................................................................................................... 17 Server Sizing ........................................................................................................................................................ 19 Data Sizing ........................................................................................................................................................... 26 File Storage ......................................................................................................................................................... 32 The Veriato Service ............................................................................................................................................. 36 Deploying in a Locked Down Environment ......................................................................................................... 40 Load Balancing Secondary Servers ...................................................................................................................... 41 SQL Server Options .................................................................................................................................................. 47 Use Veriato Partner Hosting ............................................................................................................................... 47 Set up SQL Server 2016 Standard ....................................................................................................................... 47 Customize SQL Data Storage and Log Paths ....................................................................................................... 52 Set up Hosted SQL Server on Azure .................................................................................................................... 54 Using SQL Server Instant File Initialization.......................................................................................................... 64 Antivirus Exclusions ................................................................................................................................................. 68 Prevent Antivirus Interference ........................................................................................................................... 68 Exclude the Server from Scanning ...................................................................................................................... 69 Exclude the Recorder from Scanning .................................................................................................................. 70 Installing the Server ......................................................................................................................... 75 Quick Install with SQL Server Express ................................................................................................................. 75 Advanced Install with SQL Express...................................................................................................................... 79 Advanced Install with Selected Instance ............................................................................................................. 84 The Master Login Account .................................................................................................................................. 90 Installing from a Command Line ......................................................................................................................... 92 Install Management Console Only ...................................................................................................................... 98 Install a Secondary Application Server .............................................................................................................. 100 Uninstall Veriato Cerebral ................................................................................................................................. 103 ii Veriato Cerebral Deployment Guide© 2021 Veriato, Inc. All rights Reserved. Upgrading ...................................................................................................................................... 104 Upgrading.......................................................................................................................................................... 104 Upgrading Cerebral Servers: Multi-Server Installation ..................................................................................... 108 Upgrading remote Management Consoles ....................................................................................................... 111 Upgrading 9.0 or 8.5 ......................................................................................................................................... 114 Move to Full SQL Post-Upgrade ........................................................................................................................ 115 Configuring an Upgrade (Restore) from v8.5 .................................................................................................... 118 Recorder Deployment .................................................................................................................... 122 Activate the product ......................................................................................................................................... 122 Add a Test Recorder (Remote Install) ............................................................................................................... 122 Add with Active Directory ................................................................................................................................. 126 Add Recorders by Importing a File .................................................................................................................... 128 Deploying with a Manual Setup File ................................................................................................................. 131 Deploying to Windows Computers ................................................................................................................... 132 Deploying to Mac .............................................................................................................................................. 137 Deploying to Android ........................................................................................................................................ 148 Uninstalling the Android Recorder ................................................................................................................... 153 Deployment Options ............................................................................................................................................. 154 Deploying with a Group Policy Object (GPO) .................................................................................................... 154 Deploying with SCCM ........................................................................................................................................ 159 Deploying to a Windows Workgroup ................................................................................................................ 175 Deploying to Virtual Machines .......................................................................................................................... 176 Support for Citrix® XenApp Published Apps ..................................................................................................... 181 Support for Citrix® XenDesk Published Desktops ............................................................................................. 183 Recording Support ................................................................................................................................................. 187 Android Recording Support .............................................................................................................................. 187 Mac Recording Support .................................................................................................................................... 188 Windows Recording Support ............................................................................................................................ 192 Login & Server Errors ..................................................................................................................... 194 Installer Failed to Verify Free Disk Space