A COASTAL COMMUNICATIONS CORPORATION PUBLICATION OCTOBER 2018 VOL. 25 NO. 5 $10.00 The Great Divide Create Programs With Multigenerational Appeal Page 18 All-Season Meeting & Incentive Destinations Exclusive Experiences Melissa Van Dyke, President, The Incentive Make Great Rewards Research Foundation Page 12 CSR-Enhanced Teambuilding Delivering a ‘Return on Emotion’ Page 22 CLICK HERE TO 2018 World DOWNLOAD/VIEW Class Awards TABLET VERSION The Best of the Best CVBs, Hotels, Resorts and Conference Centers Page 26 ISSN 1095-9726 ...........................................USPS 012-991 A COASTAL COMMUNICATIONS CORPORATION PUBLICATION OCTOBER 2018 Vol. 25 No. 5 Credit: Will Will Credit: Steacy Insurance and financial planners are drawn to New York City, “The FEATURES Financial Capital of the World,” and its year-round perks. PAGE 12 All-Season Meeting & Incentive 12 Destinations Exclusive Experiences Make Great Rewards By Cynthia Dial The Great Divide 18 Create Programs With Multigenerational Appeal For Attendees to Connect The Magic Carpet, By Christine Loomis soaring high over the sea CSR-Enhanced Teambuilding Multigenerational programs encourage attendees to interact and create educational experiences. PAGE 18 22 Delivering a ‘Return on Emotion’ Whether you convene in Europe or the Caribbean, the 29 distinctive By Patrick Simms Planning your events restaurants, cafés, bars, and lounges aboard our revolutionary new 2018 World Class Award Winners ® Celebrity Edge® will transform any meeting, incentive, charter, or aboard Celebrity Edge 26 The Best of the Best CVBs, Hotels, event into a delicious culinary journey. 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The show further extended the range of features by offering a re- MANAGING EDITOR FOR YOUR markably large and diverse range of experiences meeting the growing demand Bonnie Schultz [email protected] NEXT for interactive live experiential activities that are redefining the scope of the in- dustry itself. Overall, there was great energy and EDITORIAL COORDINATOR MEETING Debbie Ryan enthusiasm from attendees. If you missed this [email protected] year’s event, plan now to be there in Las Vegas CONTRIBUTING EDITORS September 10-12, 2019. Sophia Bennett If weather concerns are a factor when planning Ron Bernthal John Buchanan your events, take a look at “All-Season Meeting & Sara Churchville Incentive Destinations” on Page 12. From sunny Cynthia Dial Maura Keller beach resorts including all-inclusive destinations Christine Loomis to urban favorites, the choice of destinations is Derek Reveron Mark Rowh widespread with everything possible to make a Patrick Simms successful event. David Swanson Also in this issue, “The Great Divide” on Page PRESIDENT & CEO 18 covers creating programs with multigenera- Harvey Grotsky tional appeal for attendees to connect. According VICE PRESIDENT OF OPERATIONS to Melissa Van Dyke, president, The Incentive Research Foundation on our cover, David Middlebrook “Including appropriate wellness, giveback and status components can be well- [email protected] received by all generations.” In addition, she advises planners to “create places and ADVERTISING SALES OFFICES spaces for attendees of various generations to purposefully connect.” She also states, 2700 N. 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Single copies $10.00 and each other.” Impact 4 Good, a company that offers community service-oriented U.S.A.; back copies $12. Yearly subscription price is $65.00 in the U.S.A.; $135.00 in Canada. Distributed without charge to qualified teambuilding programs for corporations, continues to see an uptick in business. Alan personnel. Periodicals Postage Paid at Boca Raton, FL, and additional Ranzer, managing partner and co-founder, Impact 4 Good, says, “When you do some- mailing offices. POSTMASTER: Please send address changes to Insur- ance & Financial Meetings Management, 2700 N. Military Trail, Ste. thing to give back to the community under your company’s name, you feel good 120, Boca Raton, FL 33431-6394. Nothing contained in this publica- tion shall constitute an endorsement by Coastal Communications about who you work for.” Corporation (Insurance & Financial Meetings Management), and the publication disclaims any liability with respect to the use of reliance Contemporary Hotels. Yacht Receptions. Poolside Networking. Waterfront Views. Don’t miss the 2018 “World Class Award Winners” beginning on Page 26. The on any such information. The information contained in this publica- tion is no way to be construed as a recommendation by I&FMM of Make Marina del Rey your next Southern California meetings destination. Experience 100,000 square winners were determined by our subscribers with an open ballot. The winning any industry standard, or as a recommendation of any kind to be ad- opted by or binding upon any corporate/incentive travel planner or feet of total meeting space and an abundance of waterfront dining – just 4 miles north of LAX and destinations and facilities met specified criteria and are worthy of consideration for agent. Reproduction of any portion of this publication by any means is strictly forbidden. Editorial contributions must be accompanied by minutes from world-famous Venice Beach and Santa Monica. your next event. return postage and will be handled with reasonable care. However, the publisher assumes no responsibility for return of unsolicited photographs or manuscripts. Subscriber: Send subscription inqui- ries and address changes to: Circulation Dept., Insurance & Financial Marina del Rey is home to six hotels Meetings Management, 2700 N. Military Trail, Ste. 120, Boca Raton, FL 33431-6394. Give old and new addresses including zip codes. En- Marriott | The Ritz-Carlton | Marina del Rey Hotel | Hilton Garden Inn | Jamaica Bay Inn | Foghorn Inn close address label from most recent issue and allow five weeks for change to become effective. Printed in U.S.A. © 2018 Contact us to learn how you can save up to $2,000 in incentives for your next meeting. Harvey Grotsky www.themeetingmagazines.com visitmarinadelrey.com • 866.650.4567 • [email protected] 4 OCTOBER 2018 INSURANCE & FINANCIAL MEETINGS MANAGEMENT Industry News MGM Resorts International Receives Nine Awards Orlando Announces Exciting SITE, FICP and IRF Margaritaville Beach Resort Grand Cayman at Stars of the Industry Hospitality Awards Gala Growth at Convention Release Landmark Reopens After Extensive Renovation LAS VEGAS — MGM Resorts International was presented with nine Center, Meeting Hotels Study of the Incentive awards by the Nevada Hotel and Lodging Association (NHLA) during the ORLANDO – America’s most-visited 8th Annual Stars of the Industry Hospitality Awards Gala in Las Vegas. destination is growing its capacity for Travel Industry The event