Learning Support Services Handbook This handbook was written with information gathered from the current UAW contract and the operating procedures of LSS. Moreover, this handbook was written in good faith, but if any discrepancy should arise, it is understood that the Memorandum of Understanding with the UAW and Campus policy will prevail. “Tell me and I forget, teach me and I may remember, involve me and I learn.” ~ Benjamin Franklin Updated: March 2016 0 LSS Employee Handbook Table of Contents Weekly Small Group Tutors: ..................................................................................................... 5 Preliminary Timeline and Basic Responsibilities for Small Group Tutors ........................................................................ 6 Choosing Days, Times, and Locations for Your Sessions ................................................................................................... 7 Choosing a Location: ...................................................................................................................................................... 7 Choosing Days: ............................................................................................................................................................... 7 Choosing Times: .............................................................................................................................................................. 8 On-Line Tutor Sign-up System (OTSS) Instructions ........................................................................................................... 9 How to Add your Tutoring Availability Times: ............................................................................................................ 10 Contacting the Professor: ................................................................................................................................................. 11 Class Announcement Guidelines: .................................................................................................................................... 12 Preparing for your Sessions: ............................................................................................................................................ 13 Contacting students once they have signed-up for a tutoring session: ......................................................................... 14 Session Attendance and No-show Policy: ....................................................................................................................... 15 Keeping up with the Waitlist: .......................................................................................................................................... 17 Study Sessions for Small Group Tutors: ........................................................................................................................... 18 Less than 10 students: .................................................................................................................................................. 18 More than 10 students: ................................................................................................................................................ 18 Resources for Weekly Small Group Tutors: ...................................................................................................................... 19 Frequently Asked Questions: ............................................................................................................................................ 20 Weekly Writing Tutors ............................................................................................................. 22 Preliminary Timeline and Basic Responsibilities for Weekly Writing Tutors .................................................................... 23 Choosing Days, Times, and Locations for Your Sessions ................................................................................................... 24 Choosing a Location: ..................................................................................................................................................... 24 Choosing Days: .............................................................................................................................................................. 24 Choosing Times: ............................................................................................................................................................ 25 Learning Support Services Manual- Writing Tutors .......................................................................................................... 26 On-Line Tutor Sign-up System (OTSS) Instructions ........................................................................................................... 26 Adding a Personal Statement: ...................................................................................................................................... 26 How to Add Session Times: ........................................................................................................................................... 27 Session Attendance and No-show Policy: ....................................................................................................................... 28 One Time One Hour Writing ............................................................................................................................................. 30 Policies .......................................................................................................................................................................... 30 Writing Tutor Posting One Time One Hour Availability ................................................................................................ 30 Session Attendance and No-show Policy: ....................................................................................................................... 30 LSS Employee Handbook 1 MSI Learning Assistants ........................................................................................................... 31 Preliminary Timeline and Basic Responsibilities ............................................................................................................... 32 MSI Survey Instructions: ................................................................................................................................................... 34 MSI INITIAL SURVEY OF STUDENT INTEREST .................................................................................................................... 35 After the Initial Survey is made: ........................................................................................................................................ 36 After your Schedule has been verified: ............................................................................................................................. 36 Strategies for the MSI Schedule Announcement: ............................................................................................................. 36 Things to Keep in Mind while Preparing your Second Announcement: ....................................................................... 37 MSI Announcement Script: ............................................................................................................................................... 38 Promoting MSI in Class: ................................................................................................................................................ 38 MSI Session Size Limitations and Pre Sign-up System: ..................................................................................................... 39 Keep sessions to a maximum of 12 students: ............................................................................................................... 39 Sign-Up Only MSI Sessions ....................................................................................................... 41 Class Announcements: ...................................................................................................................................................... 45 Preparing for your first announcement ........................................................................................................................ 45 MSI Announcement Script: ........................................................................................................................................... 45 Class Announcements During the Quarter: .................................................................................................................. 46 Selecting Availability for Small Group Tutoring Sessions: ................................................................................................. 47 Posting Small Group Tutoring Sessions: ............................................................................................................................ 47 Resources Available to Learning Assistants: ..................................................................................................................... 48 Accommodations to Learning Support Services Programs ....................................................... 50 Time Sheet Information ........................................................................................................... 52 Time Sheet and General Record-Keeping Instructions