FaceTime Enterprise Edition™ End-to-End Solution for Security & Management of IM, P2P & Other Greynets About FaceTime Enterprise Edition FaceTime Enterprise Edition is the leading solution used by the world's largest firms to FaceTime Enterprise Edition is a secure and manage real-time communications, and ensure that the use of instant messaging comprehensive solution for the and other real-time communication tools complies with corporate security policies and gov- ernment regulations. security, management and compli- ance of real-time communications, consisting of user policy manage- Real-time Communications in the Enterprise ment, message hygiene, spyware Instant messaging (IM), Web conferencing and other real-time communication and collabora- prevention and targeted remedia- tion tools have become requirements for strategic and competitive advantage in today’s real- tion, archiving for compliance, time enterprises. The productivity benefits reaped from the use of these tools have dramati- blocking unauthorized usage, and cally expanded their use in many organizations. protecting the network against Instant messaging in particular has quickly moved from personal communications niche to a sophisticated user workarounds. valuable business tool. Industry analysts expect that public IM usage will be ubiquitous by 2008 and the Enterprise Instant Messaging (EIM) penetration will approach 100% by 2010. EIM products are moving rapidly towards becoming unified communication and collaboration platforms integrating a wide range of real-time communications tools. With the advent of federation, they enable employees to communicate with one another as well as with cus- KEY FEATURES tomers, partners, and others outside the corporate network. • Enable, secure and manage the use of public and enterprise IM applications, An Emerging Security and Management Challenge web conferencing and other real-time Because greynet applications tend to operate below the security radar, their widespread and chat applications uncontrolled use brings with it new risks of malware infection, loss of intellectual property, • Automatic protection against threats falling out of compliance with government regulations and more. While some greynets, such identified by FaceTime Security Labs as IM and Web conferencing, have significant business value, others can pose serious securi- ty risks. All, however, need to be controlled and managed according to policy set by the • Identity management with policy con- enterprise. trol at global, group and individual employee levels Managing the use of greynet applications in business is a major compliance and security • Guaranteed TrueCompliance™ to concern for information security, human resources, and legal department personnel. Its meet corporate policies and govern- prevalence and convenience as a business tool must be balanced by the requirement of cer- ment regulations tain regulations, such as SEC 17a-3 and 17a-4, NASD 3010/3110, HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley, Regulation FD, FISMA, and the US PATRIOT Act, to enforce policies • Zero-day blocking of IM-based worm and retain reviewable customer records and transaction data. and virus attacks • Anti-SpIM controls protect bandwidth FaceTime Enterprise Edition and close security holes FaceTime Enterprise Edition provides the most mature security, control and compliance man- • Archive file transfers over IM into agement solution for real-time communication applications available today, supporting public WORM storage and enterprise IM applications, WebEx web conferencing, P2P networks such as Skype, and professional community networks. It’s backed by FaceTime Security Labs, sponsored by • Advanced content filtering and key- industry leaders such as Microsoft, Symantec, and Verisign, and the industry’s largest word blocking to prevent loss of confi- greynet research team. dential information • High availability and load-balancing FaceTime Enterprise Edition is the only provider of TrueCompliance™, delivering full compli- deployment increases security and ance with federal and industry regulations through multi-layered policy-based access control, reliability of existing real-time com- monitoring, authentication and management of real-time communications. Through its munications infrastructure defense-in-depth architecture, it offers comprehensive protection against worms, viruses, SpIM and other inbound threats, and targets existing spyware installations with patent-pend- • Targeted remediation and inoculation ing Active Remediation to clean and inoculate infected endpoints. Support is provided for of spyware-infected endpoints without virus scanning using existing anti-virus tools, and patent-pending anti-SpIM keeps IM net- deploying client software works free of bandwidth-hogging spam. Intelligent, granular content filtering and archiving/logging of all electronic conversations, as well as file transfers over IM, ensures a comprehensive audit trail for information leak prevention and compliance. Used by nine of the top ten US banks and seventeen of twenty-four top FIMA banks, FaceTime Enterprise Edition incorporates the award-winning IM Auditor™ software and the Real-Time Guardian™ appliance. FaceTime Enterprise Edition was awarded Best Buy in SC Magazine September 2005 issue and in February 2006 received the SC Magazine 2006 and 2007 Reader Trust Award for Best IM Security. FaceTime Enterprise Edition KEY BENEFITS • Single solution to secure manage and control usage policy for major public and enterprise instant messaging, web conferencing, P2P net- works including VoIP, and professional communi- ty networks • Secure and centrally manage the safe use of real-time communication applications • Prevent spyware with targeted remediation and inoculation of infected endpoints • Minimize IT administration costs with flexible deployment and enhanced management capabili- ties • Mature, proven solution backed by world class research and in use on more than 2 million PCs across five continents FaceTime Enterprise Edition brings together the benefits of IMAuditor and RTGuardian to deliver the first fully-integrat- ed solution to the problem of security, management and compliance for real-time communications. FACETIME ENTERPRISE EDITION FEATURES Security Compliance with purpose-built hardened configuration • Stealth proxy operation prevents malware from • 100% auditing across major public and enter- • Automated protocol and threat protection disabling protection and cloaks IP addresses prise IM, web conferencing and professional updates • Blocks SpIM using a combination of allow/block community networks lists, rich content filtering mechanism and • File transfer archival support for EIM networks Enterprise-grade Solution patent-pending challenge/response • TrueCompliance™ blocks attempts to circum- • Cost-effective support for complex, distributed • Block zero-day worm and virus attacks using vent established compliance workflow data centers real-time communications channels • Automatic display of customizable legal dis- • Multi-language support • Continuous protection against greynet threats claimers • Manage and extend IM into other corporate identified by FaceTime Security Labs • Blocks messages depending on severity of applications through published APIs and SDKs • Delivers targeted remediation of spyware-infect- breach, with real-time alerts • True multi-tenancy, with hosting management ed endpoints without client software deploy- • Prevents data tampering by assuring exported through common infrastructure and delegated ment conversations match recorded conversations at administration • Sets granular level user policies for the transfer the level of time-stamped messages of files over IM • Stores messages in binary and text format in Supported Applications • Scans file transfers, including LCS file trans- the order they appear for content accuracy • Enterprise Instant Messaging: Microsoft LCS, fers, using existing anti-virus tools • Facilitate segregation of roles and tasks based Microsft OCS, IBM Sametime, Jabber, Parlano • Blocks unauthorized P2P and VoIP applications on functional responsibilities of the individual. MindAlign • Ensures authorized communications stay within • Professional Community Networks: Reuters, Management and Control ethical boundaries between groups. Bloomberg, Communicator Inc., PivotSolutions • Controls IM capabilities at global, group, and • Establishes compliance workflow with custom • Web Conferencing: WebEx individual employee levels search queries for tracking and managing • Public Instant Messaging: MSN, AIM, Yahoo, • Automatically associates employees’ email review of conversational content GoogleTalk, ICQ, and more addresses with IM buddy names • Email alerts and notifications to ensure records • Real-time enforcement of policy changes retention and facilitate ease of retrieval Software Requirements: • Real-time usage reports, inter-group reports • Microsoft Windows 2000 Server, and graphical monitoring of statistics Ease of Deployment and Operations Microsoft Windows 2003 Server, or Linux • Secure, intuitive Web-based access to configu- • Flexible OS and DB platform-neutral deploy- • Microsoft SQL Server 2000 ration functions by authorized personnel ment architecture in the LAN Hardware Requirements: • Advance controls for AIM business client for • Co-exists with standard IT infrastructure, such end-to-end policy enforcement and better user as firewalls, load balancers, email systems, • Pentium IV 2 GHz CPU or higher experience and proxy servers recommended • Load-balances among redundant directory, • 1GB RAM database and corporate proxy servers • 30GB available hard disk space • Plug-and-play deployment at network perimeter FaceTime Communications, Inc. 1301 Shoreway, Suite 275, Belmont, CA 94002 (888) 349-FACE (3223) toll free (650) 631-6300 phone (650) 598-2820 fax General Information: [email protected] Sales: [email protected] Datasheet_FaceTime_EnterpriseEdition_Feb08.