Urgent and emergency care at Russells Hall Hospital HOSPITAL RUSSELLS HALL EMERGENCY DEPARTMENT Emergency Department, Your Journey How to Russells Hall Hospital, find us Pensnett Road, Dudley, West Midlands, DY1 2HQ On arrival, one of our streaming nurses will ask for your name and reason for attending. The nurse will then decide North Wing where the best place is for you to be treated, either in the Urgent Care Centre or the Emergency Department. Urgent Outpatients Care Dept Centre Emergency Urgent Care LIFTS ay R Breast Unit - X Pharmacy Centre Department Bereavement Office Leading to East Wing, Blood Tests & Maternity Entrance ED (A&E) Emergency (CCU/ A4 Your journey to the Urgent Care The Emergency Department (ED) cares for X-Ray Assessment PCCU) Acute Unit Coronary Stroke Prayer Centre starts at the Emergency emergency patients who need immediate Reception Desk Care Unit Centre Department. You cannot access treatment for life threatening or very the UCC via any other route. serious accidents and illnesses. To all wards The Urgent Care Centre (UCC) Some of the conditions treated here EMERGENCY offers non-emergency care for include: DEPT AND UCC walk-in patients who have minor • Loss of consciousness ENTRANCE MAIN illnesses and injuries that need • Confused state and fits ENTRANCE urgent attention and is staffed • Persistent and severe chest pain with GPs and nurse practitioners • Severe breathing difficulties By car - There is one main road entrance to the hospital site via the 24 hours a day, 7 days a week. • Heavy bleeding that cannot be stopped island where the A4101 Pensnett Road splits to become the A4101 Kingswinford Road. Some of the conditions treated ED can also care for patients with injuries here include: the UCC cannot treat. By bus - The terminus is located outside the main entrance and • Minor burns and bites there are also stops nearby in Pensnett Road and Kingswinford • Fever and raised temperatures Some of these include: Road. Buses to Dudley, Kingswinford and Stourbridge run • Sickness and vomiting • Sprains and fractures frequently throughout the day. • Irritation and rashes • Chemical injuries • Mild breathing difficulties • Minor falls By rail - The nearest railway stations to Russells Hall Hospital are • Cuts and scrapes • Wounds and cuts Cradley Heath, Dudley Port and Tipton. Feeling unwell? If you become unwell or are injured, make sure you choose the right NHS service. It doesn’t have to be A&E - there’s a range of free NHS services on your doorstep. Sore throat. Cough. Take care of yourself. For tips, visit Hangover. Grazed knee. www.nhs.uk/selfcare Go to the Pharmacy. For opening times, Diarrhoea. Runny nose. visit www.nhs.uk and go to Services Painful cough. Near You Toothache. Gum Call your Dentist. If you need help problems. outside of normal hours, call NHS 111 Ear pain. Vomiting. Call your GP. If you need help outside of Backache. normal hours, call NHS 111 Urgent Care Centre, Emergency Minor Injuries or Department, Russells Hall Hospital, Illnessess. Dudley, DY1 2HQ Unwell? Unsure? Call NHS 111 Confused? Need help? Serious or life- Accident and Emergency (A&E), threatening conditions. dial 999 Originator: Communications. Date originated: March 2015. Review date: March 2018. Version: 1. DGH ref.: DGH/PIL/01117.