REPORT ON OPERATIONS FOR 2018 B&V PROJECT NO. 402592 . rights reserved.All 20 PREPARED FOR Sewerage and Water Board of New Orleans 9 MARCH 2020 ©Black &©Black Veatch Holding Company 20 MISSION STATEMENT We serve the people of New Orleans and improve their quality of life by providing safe drinking water, removing waste water for safe return to the environment and draining storm water to protect our community. Our team of experts do this reliably, continuously, and at a reasonable cost. VISION STATEMENT Our vision is to earn and hold the trust and confidence of our customers and community for reliable and sustainable water services and to be a model utility in the water industry. OUR GUIDING PRINCIPLES Team Work Customer Focus Honesty & Integrity Service Excellence Safety Workplace Climate Accountability Black & Veatch Management Consulting, LLC 11401 Lamar Avenue, Overland Park, KS 66211 USA P +1 913 458-3025 E [email protected] March 9, 2020 Sewerage & Water Board of New Orleans 625 St. Joseph Street New Orleans, LA 70165 Dear Board Members: In accordance with our agreement, we are submitting this Report on Operations of the Water, Sewerage, and Drainage Departments for the year 2018. The report presents the findings of our analysis to confirm compliance with the covenants of the General Water Revenue Bond Resolution and the General Sewerage Revenue Bond Resolution. We wish to acknowledge the cooperation and assistance of utility staff in providing guidance and information for the study. We appreciate the opportunity to be of service to the Sewerage and Water Board. Very truly yours, BLACK & VEATCH MANAGEMENT CONSULTING, LLC Anna White Principal Consultant Enclosure Sewerage and Water Board of New Orleans | REPORT ON OPERATIONS FOR 2018 Table of Contents Table of Contents ............................................................................................................................................. i Introduction .....................................................................................................................................................1 Purpose and Scope .................................................................................................................................................... 1 Definitions .................................................................................................................................................................... 1 History ........................................................................................................................................................................... 1 Water Department ............................................................................................................................................... 2 Sewerage Department ........................................................................................................................................ 2 Drainage Department .......................................................................................................................................... 2 General ..................................................................................................................................................................... 3 Sources of Financial Data ........................................................................................................................................ 4 Summary of Findings ................................................................................................................................................ 4 Water Department ............................................................................................................................................... 4 Sewerage Department ........................................................................................................................................ 5 Ability to Finance Future Operations and Proposed Improvements ................................................... 5 Drainage Department .......................................................................................................................................... 5 Other Findings ....................................................................................................................................................... 6 Facilities Evaluation – Operation, Maintenance, and Reconstruction ..................................................7 Introduction ................................................................................................................................................................. 7 Staffing .......................................................................................................................................................................... 8 Water Purification Plants ........................................................................................................................................ 9 Carrollton Water Purification Plant ................................................................................................................ 9 Algiers Water Purification Plant .................................................................................................................... 11 Water Quality Laboratory .................................................................................................................................... 13 Water Pumping and Power ................................................................................................................................. 14 Central Control ................................................................................................................................................... 15 Sewage Treatment Plants .................................................................................................................................... 16 East Bank Sewage Treatment Plant ............................................................................................................. 16 West Bank Sewage Treatment Plant ........................................................................................................... 18 Sewerage and Drainage Pumping Stations ..................................................................................................... 19 Facility Maintenance.............................................................................................................................................. 20 Engineering ............................................................................................................................................................... 22 Networks ................................................................................................................................................................... 24 Support Services...................................................................................................................................................... 27 Environmental Affairs ............................................................................................................................................ 29 Status of Consent Decree for Sewerage System........................................................................................... 33 BLACK & VEATCH | Table of Contents i REPORT ON OPERATIONS FOR 2018 | Sewerage and Water Board of New Orleans Summary of Findings ..............................................................................................................................................33 Water Department ...................................................................................................................................... 36 Adherence to Water Revenue Bond Resolution Requirements ...............................................................36 Payment of Indebtedness; Limited Obligations........................................................................................36 Limitations on Indebtedness ..........................................................................................................................36 Covenants and Representations of Board ..................................................................................................36 Covenants with Credit Banks, Insurers, etc. ..............................................................................................36 Operation and Maintenance...........................................................................................................................36 Free Service, Competing Service, Billing and Enforcement of Charges ............................................37 Sale or Encumbrance of System ....................................................................................................................37 Insurance ...............................................................................................................................................................37 Damage, Destruction, Condemnation and Loss of Title.........................................................................37 Records and Accounts; Inspections and Reports .....................................................................................37 Capital Budget .....................................................................................................................................................38 2018 Water Department Operations ................................................................................................................38