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All other company names, product names, brand names, and trademarks are the properties of their respective owners. ii CableCo WELCOME CableCo TABLE OF CONTENTS USING THIS GUIDE 2 QUICK TOUR – THE TIVO CENTRAL® SCREEN 3 QUICK TOUR – MY SHOWS 5 QUICK TOUR – ONEPASS™ SEARCHES 9 QUICK TOUR – STREAMING VIDEOS 12 QUICK TOUR – FINDING SHOWS 13 QUICK TOUR – WATCHING LIVE TV 19 QUICK TOUR – QUICKMODE™ 22 QUICK TOUR – USING THE GUIDE AND MINI-GUIDE 23 QUICK TOUR – PARENTAL CONTROLS 25 QUICK TOUR – MANAGING RECORDINGS & ONEPASS SEARCHES 27 QUICK TOUR – CABLECO ON DEMAND 29 QUICK TOUR – APPS 31 QUICK TOUR – WATCHING IN OTHER ROOMS 33 QUICK TOUR – THE TIVO APP 34 QUICK TOUR - ACCESSIBILITY FEATURES 35 GETTING MORE INFO 37 TROUBLESHOOTING 38 USING THIS GUIDE Thank you for choosing the TiVo experience from CableCo. The Streaming. Streaming means watching a video directly from Quick Tours in this guide describe features of the TiVo service. another device; there’s no need to transfer it first. With your DVR, you can stream shows to or from another TiVo device in your BASIC TERMS network. You can also stream to mobile devices using the TiVo app! When we talk about the TiVo service, here are some terms you should know: TiVo service. If the TiVo DVR (or TiVo Mini or TiVo Preview) is the body, the TiVo service is the brains! The program information Live TV. If you’re watching a show as it’s being broadcast, you’re provided by the TiVo service powers the program guide, allowing watching live TV. You can pause live TV for up to 30 minutes. When you to search for shows, and more. See Quick tour – Finding shows you resume watching, you’re “behind” live TV. (You can always get Live for more information. to live TV by pressing the LIVE TV button TV on your TiVo remote control.) CableCARDTM Decoder. A CableCARD decoder is required in Note: You cannot control live TV (pause, fast forward, rewind, or some devices to receive digital cable channels without a cable box. If your device comes with the CableCARD already installed, you slow motion) with the TiVo Preview. should not remove it at any time. Multi-tuner. A tuner is a device found inside DVRs, TVs, cable boxes — anything designed to receive TV signals, including the TiVo DVR. A tuner picks one channel to display; it “tunes” to that channel. The TiVo DVR has multiple tuners inside and it can simultaneously record different shows on the different tuners Live (pressing the LIVE TV button TV on your TiVo remote will switch among the tuners). See Watching multiple shows at once for more information about switching tuners. 2 TiVo® Service Quick Guide QUICK TOUR – THE TIVO CENTRAL® SCREEN YOUR STARTING POINT FOR JUST ABOUT EVERYTHING! The TiVo Central screen is the starting point for just about everything you do with your TiVo DVR or TiVo Mini. From the TiVo Central screen, you can see a list of your recordings and streaming videos, find new shows to watch, explore great video on demand choices, and more. To get to the TiVo Central screen from live TV or any TiVo screen, just press the TiVo button at the top of your TiVo remote control. Use the UP , DOWN , LEFT , and RIGHT arrows on the remote to move around, then press the SELECT button Select on an option that interests you. THE VIDEO WINDOW The Video Window is located in the upper right corner of the TiVo Central screen and most other TiVo menu screens, unless you choose to turn it off or temporarily hide it. The Video Window continues playing the show you were watching when you entered the TiVo Central screen. You can press the PAUSE button on your TiVo remote to pause what’s playing in the Video Window, and press PAUSE again to resume playing. Press the EXIT button Exit to blow it up to full screen. To temporarily hide the Video Window, press the SLOW button . Press SLOW again to restore the Video Window. If you’d rather permanently turn off the Video Window, from the TiVo Central screen select ‘Settings & Messages,’ then ‘User Preferences’ then ‘Video Window.’ DISCOVERY BAR The Discovery Bar is the bar of thumbnail images across the top of the TiVo Central screen and many other TiVo menu screens. What you’ll see in the Discovery Bar depends on you! Often, 3 TiVo® Service Quick Guide the Discovery Bar displays ideas for shows you might like based on what shows you record and mark as your favorites. For example, if you record the show “The Voice,” the Discovery Bar might display thumbnails for other shows, like “So You Think You Can Dance.” It all depends on what you’re interested in and what’s available to you. The Discovery Bar also displays lots of other great viewing options: popular shows or sports events that are playing on live TV, items from your My Shows list, TiVo Suggestions, new video on demand shows, and more! Press the UP arrow to move up to the Discovery Bar, then the LEFT and RIGHT arrows to move around. Press the SELECT button Select on an image that interests you to open an information screen about that item. ’WHAT TO WATCH NOW’ ‘What to Watch Now’ sorts through all of your channels and video provider offerings to show you a list what’s available right now. Choose from popular live TV shows, live sports events, movies, TiVo Suggestions, and more! Just select ‘What to Watch Now’ to get started. (You can also select ‘What to Watch Now’ from your My Shows list.) . AND MORE! From the TiVo Central screen you can find shows, manage upcoming recordings, access music and photos, and explore a variety of apps, like WWE and ToonGoggles. You’ll learn more about many of these options later in this guide, but remember — it all starts from the TiVo Central screen. 4 TiVo® Service Quick Guide QUICK TOUR – MY SHOWS All of your recordings and streaming videos are found in the My Shows list. To get to the My Shows list from any menu screen or from live TV, just press the TiVo button twice. (Just press it once if you’re already on the TiVo Central screen.) You can also see the My Shows list of any other TiVo DVRs on your home network. Just press the DOWN arrow until you see the DVR you want. Highlight it and press the SELECT button Select to see that DVR’s My Shows list. Highlight any title in the My Shows list (even a show that’s still recording). Press the PLAY button to play the show from the beginning, or to resume playing from where you left off.