Facts & figures 2018 2 Migros Group Contents Overview 4 Migros Group Organisation 6 History 8 Sales 9 Earnings 10 Retail sales / Market share 11 Investments / Equity 12 Strategic business units Cooperative retailing 14 Commerce 17 Industry & wholesaling 19 Financial services 20 Travel 20 Shared services 21 Employees Migros as employer 23 Salary growth 25 Our responsibility Sustainability 27 Culture Percentage & Engagement Migros 28 Health 29 At a glance Migros - the place where people get together 30 Migros Group 5 Overview With sales of CHF 28.5 billion (2018), the Migros Group is Switzerland’s largest retailer, and with over 106 000 employees, it is also Switzerland’s largest private employer. Migros is owned by its more than 2 million cooperative members, organised into ten regional cooperatives. These cooperatives operate the core business of Migros, retailing. Migros also owns 32 industrial companies, various commercial, travel and logistics enterprises, as well as Migros Bank. Migros is committed, willingly and with conviction, to social and cultural issues. Its primary goal is to improve the quality of life of all of its customers. Migros Group Where Migros comes from, how it is structured, and the results it achieved in 2018. 6 Migros Group Migros Group 7 Organisation of the Migros Group Subsidiaries and Cooperative members Cooperatives Federation of Migros Cooperatives (FMC) foundations 2.22 million 10 regional Migros cooperatives, 6 departments approx.50 enterprises cooperative members each with its own Cooperative Council and are responsible, with the staff units, for the whole Migros Group. and foundations from various are the owners of Migros. Board of Directors, are the bedrock of Migros. The central Migros executive bodies are also located in the FMC. sectors are part of the FMC. Department I HR, communication, Industry companies 2 10 culture, leisure Sarah Kreienbühl Assembly of Department II 1 Delegates Commercial enterprises 4 President: Ursula Nold Marketing 6 Matthias Wunderlin 8 5 Service and Executive Board Department III other companies Board of Directors Chief Executive 7 Chairman: Logistics & IT Officer: 3 9 Andrea Broggini Andreas Münch Fabrice Zumbrunnen Foundations Department IV Staff units Industry & Wholesaling Walter Huber 1 Aare 6 Eastern Switzerland Department V 2 Basel 7 Ticino Finance 3 Geneva 8 Vaud Joerg Zulauf 4 Lucerne 9 Valais 5 Neuchâtel-Fribourg 10 Zurich Department VI Commerce Beat Zahnd 8 Migros Group Migros Group 9 History Sales The history of Migros is closely linked with its founder Migros Group sales Gottlieb Duttweiler. In 1925, he was the first to send mobile shops out on the road selling six basic products at very low in CHF million prices. His goal was to create a bridge from producer to 30 000 customer. Today, Migros is still faithful to the visions of its 25 000 27 375 27 406 27 738 28 071 28 453 founder, whose passion was always to balance economic, 20 000 social and ecological dimensions. 15 000 Ê www.migros.ch/de/unternehmen/geschichte 10 000 5000 0 2014 2015 2016 2017 2018 1983 1941 First national Conversion into a collective labour cooperative and agreement comes Migros Group sales 2018 by segment founding of the FMC into effect 2007 in percent Integration of Other 0.5% 1925 1948 Denner and Migros Travel 3.8% Founding of Migros Opening of the first AG in Zurich self-service store in Financial services 2.4% with five lorries Switzerland Industry & wholesaling 17.7% 1935 1958 2016 “Holidays for all” Founding of Migros Launch of the thanks to the newly Bank iMpuls health 51.7% Cooperative founded Hotelplan platform retailing 1928 1957 2018 Own production Culture Percentage Launch of begins with becomes fixed in „M-Check“, the the purchase of the statutes platform for the Commerce 23.9% Alkoholfreie Weine standardised label- AG Meilen ling of sustainable products 10 Migros Group Migros Group 11 Earnings Retail sales EBIT (earnings before interest and taxes) Sales by retail and commercial enterprises in CHF million in CHF million 1250 25 000 1000 1126 20 000 23 052 22 996 23 269 23 296 23 729 982 750 911 15 000 500 603 651 10 000 250 5000 0 0 2014 2015 2016 2017 2018 2014 2015 2016 2017 2018 Market share Profit Market share – Migros Group * in CHF million in percent 25 1000 20 21.4 21.8 22.1 20.0 20.9 750 15 826 791 500 663 10 503 475 250 5 0 0 2014 2015 2016 2017 2018 2014* 2015* 2016* 2017 2018 * Change based on adapted values for previous year (baseline year: 2005). Based on nominal retail sales excluding fuels in Switzerland. 12 Migros Group Strategic business units 13 Investments in CHF million 2000 1500 1641 1663 1476 1516 1000 1356 500 0 2014 2015 2016 2017 2018 Strategic business units From ice cream production to the golf course: Equity Migros operates in a wide range of sectors. in CHF million 21 000 18 000 17 913 18 417 16 802 17 455 15 000 15 970 12 000 9000 6000 3000 0 2014 2015 2016 2017 2018 14 Strategic business units Strategic business units 15 Distribution network – cooperative retailing Cooperative retailing 2018 2017 Supermarkets M 351 345 The ten regional cooperatives are the very foundation of MM 208 209 Migros. They are independently managed, issue their own MMM 49 49 annual financial statements and control their own sales areas Other supermarkets 9 9 and staff in the core business, retailing under the Migros name. Total supermarkets 617 612 Their most important functions are the sale of merchandise Sales area m2 945 083 934 341 and the purchasing of regional product assortments, while Specialist markets Do It + Garden 45 43 the Federation of Migros Cooperatives takes care of central Micasa 34 32 services such as purchasing, logistics or IT. The executive Interio* 11 bodies of a regional cooperative are all members (original SportXX 62 60 ballot), the Cooperative Council, administration, management Melectronics 106 105 and auditors. The 111-person assembly of delegates is Obi home improvement stores /garden 11 10 composed of ten cooperative boards, each with one ad hoc Total specialist markets 269 250 representative from the ten administration departments and Sales area m2 436 623 373 548 an independent president. Migros catering services M-Restaurants 161 162 Take Away and other gastronomic formats** 163 151 Sales by the cooperatives Total M-Restaurants & Take-Away 324 313 Sales area m2 95 121 94 280 in CHF million Others Supermarkets France 3 3 Tegut (Germany) 273 273 Migros partners 49 47 VOI 53 44 17 500 Single-line stores*** 38 36 15 000 Migros Club Schools sites 50 50 15 910 15 613 15 634 15 557 15 921 Leisure facilities**** 310 316 12 500 Medbase and Santémed health centres 51 47 10 000 “Green Meadow Parks” Foundations 5 5 7500 5000 * From 2018, Interio will be included in the coooperative retailing business. ** Chickeria, Kaimug, Hitzberger, Bio Take Away, Coffee&Time, My Way and Frau Helvetia 2500 *** Outlets, Alnatura organic supermarkets, independent Outdoor by SportXX stores, etc. 0 **** Including water parks, sports facilities, and golf courses, ACTIV FITNESS, FlowerPower, ONE Training Center, MFIT, Migros fitness centres, Only Fitness, Silhouette/PURE as well as 2014 2015 2016 2017 2018 ELEMENTS studios in Germany, INJOY franchise outlets in Germany, Austria and Belgium 16 Strategic business units Strategic business units 17 Ten cooperatives Commerce Cooperative Cooperative members Employees * Managing Director The Federation of Migros Cooperatives owns nine leading Aare 518 369 11 874 Anton Gäumann Zurich 329 767 9057 Jörg Blunschi commercial enterprises, including the discounter Denner, E. Switzerland 413 692 9947 Peter Diethelm the convenience specialist migrolino, e-bike provider m-way Lucerne 194 861 6022 Felix Meyer and gas station operator and mineral oil supplier Migrol. Vaud 152 515 3460 Marc Schaefer ** Migros also owns Digitec Galaxus, Switzerland’s highest- Geneva 134 407 3321 Philippe Echenard selling online non-food retailer, and LeShop, the country’s Basel 169 006 3469 Stefano Patrignani largest online food retailer. Its portfolio also includes the Neuchâtel-Fribourg 124 251 2583 Jean-Marc Bovay Globus department stores and fashion stores, media retailer Valais 80 487 1981 Max Alter Ex Libris, and Depot, which supplies decoration materials Ticino 97 839 1583 Lorenzo Emma and household accessories. * Annual average ** From 1/1/2019: Anton Chatelan Net revenues on deliveries and services 2018 2017 Change Domestic sales of the individual cooperatives 2018 Sales in CHF million in % in CHF million Denner AG 3181 3050 4.3 Migrol AG 1530 1410 8.5 Magazine zum Globus AG 808 857 – 5.7 3500 Digitec Galaxus AG 953 834 14.2 3400 3000 Depot (Gries Deco Group) 554 540 2.5 2500 2570 migrolino AG 516 480 7.3 2409 2000 LeShop SA 185 181 1.9 1500 Ex Libris AG 99 109 – 9.0 1459 1000 1123 Other enterprises 58 379 – 84.8 964 938 500 745 495 465 Total 7869 7813 0.7 0 Aare Vaud Basel Zurich* Valais Ticino Lucerne Geneva** E. Switzerland Neuchâtel-Fribourg * Foreign sales by Tegut: CHF 1191 million ** Foreign sales by Migros France: CHF 123 million 18 Strategic business units Strategic business units 19 Distribution network – commerce 2018 2017 Industry & wholesaling Denner Stores, satellite stores and Denner-Express M-Industry is part of the Migros Group and has 23 high- Total 817 811 performance companies in Switzerland as well as 9 production Sales area m2 (Denner branch stores) 214 789 210 552 facilities and a number of trading platforms abroad. M-Industry Globus Globus department stores offers more than 20 000 high-quality food, body-care and Globus Speciality Formats *, ** cleaning products, making it one of the world’s largest Total 56 81 own-brand producers.