The Future of Work and HR Presented by Alexandra Levit Business and Workplace Author and Speaker March 12, 2014 • Why We’re Here • Demographic Shifts • General Trends • Careers of the Future • Business of the Future • Orgs of the Future • Work of the Future • HR of the Future • Questions to Consider • Action Steps Why Are We Here? TRUE or FALSE By 2030, half of the human race will live in countries where the birthrates have fallen below the death rates. Changing demographics: – Declining birthrate. – Rise of the seniors “Take 2.” – Millennials as leaders. – China takes the world’s stage. Office of the Future? General trends: – Smart cities. – WorkSpace as MySpace. – Technology as true partner. – Burnout. TRUE or FALSE An estimated 2 billion global jobs will disappear by 2030. Careers of the future: – Healthcare. – Information Security. – Environment. – Renewable Energy. – Advanced Manufacturing – Artificial Intelligence. – Nanotech/Biotech. – Education. – Food. Business of the future: − Crowdsourcing innovation. − Predictive modeling. − More streamlined businesses with reduced “official” headcount but larger talent pools. Organizations of the future: – Increase in corporate social responsibility. – Decrease in carbon footprint. – Increase in ethical behavior. – Mobility! Leadership shifts: – From “command and control” to “matrixed and collaborative.” – New skills will be required. Most critical traits will be adaptability and conceptual thinking. – Influx of females. – Emphasis on corporate culture and employee fit and development. – Quality assurance and vigilance to minimize risk. TRUE or FALSE At top global consulting firms, ¾ of employees telecommute regularly. Inside the large corporations: – School and company partnerships. – Senior executives use personal agents. – Mass career customization. – Job sharing and “dialing up” and “dialing down.” Outside the large corporations: – Rise of the collective. – Rise of the contingent. Work of the future: – From transactions to interactions. – From individual work to “swarms.” – From BFFs to weak links. – From reactivity to spontaneity. – From data entry to simulation. – From siloed to hyperconnected. Valued skills: – Anything HUMAN that can’t be AUTOMATED! TRUE or FALSE Virtual reality has had its day in the sun. Technology impacting work: – Augmented reality. – Right time experiences. – Virtual interaction. – Biometric security. – Consumerization. – E-badges. Google Glass in Action HR of the future: – Tapping skills anywhere, anytime. – Managing a workforce of one. – Rise of the extended workforce. – Disruptive digital technologies. – Global talent management. – Democratization of work. – Behavioral analytics. – Holistic…finally! Recruitment advances: – Rise of complex segmentation strategies. – As talent becomes more scarce, wooing budgets will go up. – Recruiters will test and target high school students and younger. – “Helicopter recruiters” – Young professional recruiters will use a sophisticated mix of social tools and in person touch points. TRUE or FALSE Technology will take care of all of our problems in no time. Immediate challenges ahead: – Continuing skills gap. – Geographic mismatches. – Untapped talent. Questions to consider: – How will your organization need to change to adapt successfully to these trends? – How can you use your unique combination of experience and skills to facilitate these changes? – Do current industry trends hinder or support your own career? How can you capitalize on them? – How can you increase your own skill set? Action Steps: – Conduct an ideation brainstorm with your colleagues. – Leverage trends research to bring creativity and innovation to your group. – Launch and market programs that will help incoming young professionals prepare for the future workplace NOW. – Differentiate yourself: Publish to become an evangelist and spokesperson. Sources • Accenture Institute for High Performance (2013). The Future of HR. • Austin, Tom (2012). Viewpoint: Gartner on the Changing Nature of Work. • Boyd, Stowe (2013). The Future of Work: Four Trends for 2014. • Deloitte Australia (2013). It’s (Almost) All About Me: Workplace 2030: Built for Us. • Economics Intelligence Unit (2012) Service 2020: Megatrends for the Decade Ahead. • Futurist Magazine (2012-13). The Rise of Citizen Science, In Search of the Better Angels of Our Future, Mapping the Future with Big Data, Hard at Work in the Jobless Future, Rateocracy and Corporate Reputation, 2 Billion Jobs to Disappear by 2030, Shakeups in the C Suite: Hail to the New Chiefs. • Gratton, Lynda (2011) The Shift: The Future of Work is Already Here. • Haun, Bzur (2012). The Future of Work: Six Technologies That Will Change the Workplace. • Johnson, Brian David (2012). What’s the Future of Work? (as told to the Wall Street Journal’s Demetria Gallegos). • McKinsey Global Institute (2012). Help Wanted: The Future of Work in Advanced Economies. • TED Blog (2013). What Happens After the Droids Take Our Jobs? Andrew McAfee at TED2013. • United States National Intelligence Council (2012) Global Trends 2030: Alternate Futures. Thank You! 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