Environmental and Social Report 2008 planning for a sustainable future Your views and comments on the structure and content of the Environmental and Social Report 2008 will help us to improve. Please e-mail us at: [email protected] Environmental and Social Report 2008 CONTENTS Management Message . 4 MOTOR OIL’s Profile . 5 Timeline of MOTOR OIL’s growth . 6 Vision, Mission, Principles and Values . 7 MOTOR OIL: 36 years of achievements and growth . 8 The 2008 results . 9 The refinery . 10 Added value – Economic benefits to society . 11 Growth - Investments . 13 Health, Safety and Environmental Management - Quality. 15 Corporate Governance . 17 Customer Service. 17 Communication with Stakeholders . 18 Commitment to Corporate Social Responsibility and sustainable development . 19 Awards . 21 AVIN OIL. 22 Human Resources . 23 Human resources management system . 24 Equal opportunities and human rights . 25 Employment. 26 Labour relations. 26 Personnel composition . 27 Gender profile . 27 Educational level. 27 Personnel categories. 27 Average age . 27 Length of service and mobility. 27 Compensation and benefits . 28 Discretionary non-wage benefits . 30 Education and training . 32 Education and training tools . 35 Health and Safety . 37 Health and Safety Management . 38 Upgrading and improving the safety conditions and the quality of the work environment . 40 Investments and expenses. 40 Internal and external inspections . 42 Upgrading and improving safety procedures . 43 Complying with legislation. 43 Risk identification and control . 43 Reports, measurements and indexes . 44 Emergency Response Plans. 44 Medical services - health . 45 Planned shutdowns of refinery units. 47 Training, safety awareness and cooperation . 47 Accident statistics . 49 The REACH Regulation. 50 2 [ENVIRONMENTAL AND SOCIAL REPORT 2008 Security – revised edition of «Port Information & Regulations». 51 AVIN OIL. 51 Environment . 53 Environmental management . 54 Environmental Management System . 54 Environmental investments and expenses . 57 Environmental impact management. 57 Best Available Techniques . 58 Climate change . 59 International initiatives. 59 MOTOR OIL’s position . 60 CO2 emissions . 60 Energy consumption optimization. ..