Talk-About The official newsletter for the Aboriginal and Torres Strait Islander Health Unit September/October 2019 Metro North Hospital and Health Service Director of the Aboriginal and Torres Strait Islander Health Unit Sherry Holzapfel. Indigenous nurse and midwife joins Metro North as new Director Proud Yidinji woman from the Atherton Tablelands, Sherry Holzapfel, has joined Metro North Hospital and Health Service (MNHHS) as the new Director of the Aboriginal and Torres Strait Islander Health Unit (A&TSIHU). Sherry commenced in mid-August and Sherry is a registered nurse and She has extensive experience in will lead the implementation of the midwife with experience in healthcare Queensland Health as a health new Metro North Hospital and Health leadership, most recently working for worker, registered nurse and midwife Service Better Together Aboriginal Indigenous healthcare organisations and has worked in several Aboriginal and Torres Strait Islander Health in northern Queensland including the and Torres Strait Islander community- Plan 2019-2022 (Better Together) Palm Island Community Company in controlled organisations as senior for Australia’s largest public health Townsville and Mamu Health Service management. service. Ltd in Innisfail. Story continues on P.4 > Contact information Royal Brisbane and Women’s Hospital Indigenous Hospital Liaison Officer Ph: 07 3646 7489 Give us Indigenous Hospital Liaison Officer Ph: 07 3646 1696 feedback Indigenous Hospital Liaison Officer Ph: 07 3646 7489 Indigenous Hospital Liaison Officer Ph: 07 3646 5612 Talk-About Indigenous Patient Journey Officer Ph: 07 3646 5612 / 0428 861 888 We welcome your feedback, contributions, story ideas and details Team Leader Ph: 07 3647 9535 / 0408 472 385 on any upcoming events. Please The Prince Charles Hospital contact Aboriginal and Torres Strait Islander Health Unit Communications Indigenous Hospital Liaison Officer Ph: 07 3139 5165 Manager Renee Simon at Renee. Indigenous Patient Journey Officer Ph: 07 3139 5062 [email protected] or phone (07) 3139 3231. Indigenous Patient Journey Officer Ph: 07 3139 6429 / 0429 897 982 Aboriginal and Torres Strait Redcliffe Hospital Islander Health Unit Indigenous Hospital Liaison Officer Ph: 07 3049 6791 If you have any feedback regarding the Aboriginal and Torres Strait Islander Team Leader Ph: 07 3139 6300 / 0436 690 306 Health Unit services, programs and initiatives, you can contact the Caboolture Hospital following: Indigenous Hospital Liaison Officer Ph: 07 5433 8249 / 0438 518 912 Mail to: Team Leader Ph: 07 3139 6300 / 0436 690 982 Aboriginal and Torres Strait Islander Health Unit, Building 26, Chermside After Hours Team Friday and Monday 12noon to Community Health Centre, 490 8.30pm Hamilton Road, Chermside QLD 4032. Saturday and Sunday 10am to 6:30pm Ph: 07 5433 8249 Email to: Indigenous Hospital Liaison Officer Ph: 07 3647 4183 [email protected] Indigenous Patient Journey Officer Ph: 0409 583 967 Alternatively, call and ask for our Safety and Quality Officer on Indigenous Acute and Primary Care / Sexual Health Team 3647 9531. Team Leader: Tracy Grant Ph: 07 3492 1851 What’s inside September/October 2019 Contact information .........................................................2 Why do we need to breast screen .....................................8 A word from the Director ...................................................3 Consumer Feedback .........................................................9 Better Together Plan .........................................................9 OUT & ABOUT New Adolescent Mental Health Service for Queensland ..10 Long Service Leave Awards ..............................................5 Expanded services support ............................................13 Caboolture, Kilcoy and Woodford Introducing the new art ..................................................14 Staff Excellence Awards ...................................................5 Supporting Strong and Healthy Football .........................17 Thank You St Columban’s College .....................................6 IHLO Room at Royal Brisbane and Women’s Hospital ........6 STAFF PROFILE Staff Yarns Shirts – new promotion ..................................7 Six new standards – Neressa Johnson ............................18 Presentation of RAP Committee Resources .......................7 IN FOCUS IN THE NEWS ..................................................................19 Introducing Chief Aboriginal and Torres Strait Islander WORD OF THE MONTH ....................................................19 Health Officer and Deputy Director-General of the Aboriginal and Torres Strait Islander Health Division ........8 Staff Yarns Poster ...........................................................20 Page 2 • I would like to thank everyone for This committee will be supported A word from the warm welcome to Metro North by localised Aboriginal and Torres Hospital and Health Service over the Strait Islander Health governance past two months. I am taken by how structures within Royal Brisbane the Director large Metro North is and the scope and Women’s Hospital, The Prince of work our Indigenous staff cover. Charles Hospital, Redcliffe Hospital, Caboolture and Kilcoy Hospitals, So far, I have had the opportunity and clinical directorate levels of to meet with many of our Executive Community and Oral Health and teams, staff and stakeholders Mental Health. These localised to gain an understanding of the committees have responsibility agenda and the focus ahead with for overseeing the Close the Gap the Metro North Hospital and Health agenda, Reconciliation Action Plans Service Better Together Aboriginal and the National Safety and Quality and Torres Strait Islander Health Standards. Plan 2019 – 2022. It has been seven years since I Over the next few months our team worked within Queensland Health will be organising a road show and I am excited about all the with each of our hospitals and positive changes that have been services to create awareness and made for our Aboriginal and Torres understanding around our Close the Strait Islander patients, families Gap agenda. Sherry Holzapfel and communities. I’m looking Director, Aboriginal and Torres There is a commitment Metro North- forward to working and being part Strait Islander Health Unit wide to ensure our four-year plan of the A&TSIHU, to bring my culture, will ensure all Aboriginal and Torres beliefs, initiatives and experiences. Strait Islander people accessing Metro North is already leading health services in Metro North will the way with the close the gap receive high quality person-centred initiatives; my goal is to ensure this care that is culturally responsive, great work continues and to work empowers self-care and choice and as a team to create better health is designed to improve health and outcomes for our people. wellbeing. I would like to acknowledge the The Better Together Plan will be former Acting Director, Paul Drahm, overseen by the Metro North for his commitment and dedication Aboriginal and Torres Strait Islander to our Indigenous health agenda. I Health Oversight Committee. The wish him all the best with his role group members include the Chief as Indigenous Service Manager at Executive Metro North and each Community and Oral Health. Executive Director from Metro North hospitals, directorates and clinical I look forward to working with you streams. all and continuing to meet with our community members as I settle into The committee also includes an the new role. Aboriginal and Torres Strait Islander staff representative, community Sherry Holzapfel representative, Hospital Liaison Director, Aboriginal and Torres Strait Officer and Institute of Urban Islander Health Unit Indigenous Health representative. Page 3 Indigenous nurse and midwife joins Metro North as new Director < Continued from P.1 Her most recent position was Her most recent position was “Coming from a primary health care working on Palm Island as the working on Palm Island as the background, continuity of care from integration/primary health services integration/primary health services hospital back to community is very manager integrating a new primary manager integrating a new primary important. Follow-up care is integral, health facility. health facility. as well as health promotion and prevention for our communities,” Sherry’s career commenced in Sherry’s career commenced in Sherry said. Toowoomba as an Indigenous Toowoomba as an Indigenous Health Worker. During this time, she Health Worker. During this time, she “Listening to the community needs balanced full time study, work and a balanced full time study, work and a will be at the forefront of this role young family. young family. and listening to our Indigenous staff. Cultural appropriateness is very Sherry commenced in mid-August She became one of the first important, and the only way to do and will lead the implementation Indigenous midwives at Toowoomba that is having more Indigenous staff of the new Metro North Hospital Hospital and was a respected working in the health system on the and Health Service Better Together clinician for Indigenous families. ground and in leadership roles. Aboriginal and Torres Strait Islander She joins Metro North at an exciting Health Plan 2019-2022 (Better “It’s been seven years since I worked time for Indigenous health with the Together) for Australia’s largest within Queensland Health and I recent launch of the Better Together public health service. am excited about