COMPREHENSIVE SYSTEM ANALYSIS | Volume II: Service Plan City of Minot City of Minot COMPREHENSIVE SYSTEM ANALYSIS Volume II: Service Plan December 2013 Nelson\Nygaard Consulting Associates Inc. | i COMPREHENSIVE SYSTEM ANALYSIS | Volume II: Service Plan City of Minot Table of Contents Page 1 Introduction ......................................................................................................................1-1 Community Outreach ............................................................................................................................. 1-2 2 Vision, Goals, and Transit Planning Principles ................................................................2-1 Vision for Transit in Minot ..................................................................................................................... 2-1 Elements of the Complete Transit System .................................................................................... 2-3 Service Allocation and Design Principles .......................................................................................... 2-7 Service Allocation Goals................................................................................................................. 2-7 Service Design Guidelines .............................................................................................................. 2-9 3 Short-Term Service Plan ...................................................................................................3-1 Route Descriptions .................................................................................................................................. 3-4 Conceptual Schedules ........................................................................................................................... 3-7 Analysis of Short-Term Service Plan .................................................................................................. 3-7 Existing Passengers Served ............................................................................................................ 3-8 Population and Employment Served .......................................................................................... 3-12 Sample Trip Analysis ..................................................................................................................... 3-12 Operating Cost Estimates ................................................................................................................... 3-15 Fleet and Capital Needs .................................................................................................................... 3-16 Operational Considerations and Other Impacts ........................................................................... 3-16 Bus Stops .......................................................................................................................................... 3-16 School Service ................................................................................................................................. 3-17 Administrative Staffing ................................................................................................................. 3-17 4 Mid-Term Service Options ................................................................................................4-1 Option 1: Extend Weekday Service by Two Hours ....................................................................... 4-1 Option 2: Saturday Service ................................................................................................................. 4-2 Option 3: Earlier Morning Weekday Service Hours ...................................................................... 4-2 Option 4: Additional Midday Frequency on Core ROutes ............................................................ 4-3 Summary of Mid-Term Service Options ............................................................................................ 4-4 5 Long-Term Service Options ..............................................................................................5-1 Long-Term Option 1: Southwest Route .............................................................................................. 5-1 Long-Term Option 2: Northwest Route .............................................................................................. 5-2 Long-Term Option 3: Sunday Service ................................................................................................ 5-3 6 Downtown Transit Center ................................................................................................6-1 Potential Transit Center Sites ............................................................................................................... 6-1 Conclusions and Next Steps ........................................................................................................... 6-4 7 Marketing and Branding COnsiderations .........................................................................7-1 Branding of the System ........................................................................................................................ 7-1 System Information ................................................................................................................................ 7-3 Printed Materials .............................................................................................................................. 7-3 Electronic Information ...................................................................................................................... 7-3 Fare Information ............................................................................................................................... 7-6 ADA Paratransit and Accessibility Information .......................................................................... 7-6 Vehicles and bus stops .......................................................................................................................... 7-6 Transit Vehicles ................................................................................................................................. 7-6 Bus Stops ............................................................................................................................................ 7-7 Transfer Center ................................................................................................................................. 7-7 Nelson\Nygaard Consulting Associates Inc. | i COMPREHENSIVE SYSTEM ANALYSIS | Volume II: Service Plan City of Minot Branding and Marketing Considerations .......................................................................................... 7-8 8 Paratransit Servcies .........................................................................................................8-1 Existing Conditions ........................................................................................................................... 8-1 ADA Plan ............................................................................................................................................ 8-2 Implementation Action Items ........................................................................................................... 8-3 9 Fare Policy and Collection ...............................................................................................9-1 Introduction .............................................................................................................................................. 9-1 Fare Policy ......................................................................................................................................... 9-1 Fare Strategy and Structure .......................................................................................................... 9-1 Payment Type ................................................................................................................................... 9-1 Fare Validation/Collection ............................................................................................................. 9-1 Existing MCT Fare Collection System ................................................................................................. 9-2 Fare Policy ......................................................................................................................................... 9-2 Fare Structure ................................................................................................................................... 9-2 Payment Type ................................................................................................................................... 9-3 Fare Validation/Collection ............................................................................................................. 9-3 Fare System Technology Considerations ........................................................................................... 9-3 Currency Acceptance and Validation Fareboxes ...................................................................... 9-3 Magnetic Stripe Cards .................................................................................................................... 9-3 Smart Cards ...................................................................................................................................... 9-4 Implementation Action Items ..........................................................................................................