Everything but fly the planes Our services on the ground keep the world in the air. In 1959, dnata began ground-handling operations with just five staff members. Today, we‟re the world‟s fourth largest combined air services provider with over 20,000 employees across five continents. We provide everything an airline needs beyond its planes, pilots and crews. Our Company - dnata In 1959, dnata was a small ground-handling operation with just five staff members. Today, we‟re one of the largest combined air services providers in the world with over 20,000 employees across the globe. Our vision for the future is to be the most admired - admired for our excellent customer service, our dedication to safety, and our imagination in developing innovative products. Today, our business can be found in 38 countries offering customers our expertise in ground handling, cargo, travel, and flight catering. Our Businesses The dnata group covers just about every aspect of the travel and aviation industry. We don‟t just deliver your baggage or the holiday of a lifetime – we help keep the promises you make to your family, clients and business partners. Ground handling Cargo Travel Flight Catering Careers at dnata India Are you keen to work for an organisation that aims to provide quality products and services to its customer? dnata may be the place for you. As a Group we are successful because we hire, engage and retain talented employees from around the world who match the „people‟ capabilities we need. However, equally important is that these talented employees have their own priorities and career aspirations met as individuals. This alignment is our work force strength and leads to our business success. Explore our Corporate Values below to see if they align with you as an individual and see why if you are a high performer you should join us to build a rewarding career. There are many reasons why you should join us, and these all link to our values as an organisation. People are what make our business such a great place to work and if you fit the values that align with working in our Group then we know you will enjoy being part of our future success and expansion. We challenge you to recognise your potential and discover your future. Our People We will recruit people of high caliber and train existing staff to enable them to continuously improve the business, in an environment that encourages teamwork, loyalty and commitment to our ongoing development and success. Our Service Excellence We deliver products and services of consistently high quality so as to secure the enthusiasm and loyalty of our customers. Our Safety We will protect our customers, staff and assets through a ceaseless commitment to international and all other appropriate safety standards and the adoption of practices which emphasise safety as a paramount personal responsibility. Our Imagination Through our people we will continue to be a market leader, providing products and services which successfully and profitably integrate the most advanced developments. Our Financial Strength "No matter how many millions we invest in the latest equipment, the biggest asset we have will always be our staff." H.H. Sheikh Ahmed Bin Saeed Al-Maktoum, Chairman of the Emirates Group dnata and you At dnata, our vision is to be the most admired air services provider. In order to become completely conversant with all travel operational procedures, new Management Trainees will begin by undertaking an intensive 52 week training programme. Technical training, On the job training and practical sessions will be provided. Here, the Management Trainee will be trained and exposed to every facets of travel arrangement viz, travel booking, changes, issuances, reissuances, car and hotel bookings, visa application formalities. Our extensive training will enable you to think quickly and out of the box, being sensitive to the needs of our customers (internal as well as external) and how to turn problems into opportunities. We are confident that the demands of the job and the multicultural team environment will contribute significantly to your personal growth. You will end up making long-lasting friendships with colleagues and develop a health rapport with the corporates. You will develop problem solving and teamwork skills which will make you a mature, balance and an independent person. Such a kind of personal development is truly invaluable. You shall be provided training on a regular basis as per the business requirements. We need to ensure that we respond to our customers in a warm, friendly and professional manner. Can you remain cool and calm when you encounter difficult situations and demanding customers ? Are you ready to walk that extra mile to delight your customer ? Do you believe in service excellence ? Do you want to work for an organization which is performance driven ? If you have answered “Yes” to all of the above questions, this could be the perfect career for you ! Your career at dnata At dnata, every task is exciting and your roster will include varied exposures. You will get an overall exposure to all the aspects of travel services. You will be paid a fixed stipend amount. As per the Management Traineeship program, you will be on a traineeship with us for one year. We want to reward you more fairly in view of global market trends. We also want to allow you to reinforce your career decision after a year. After gaining valuable experience in the corporate travel business, a Management Trainee moves on to the role of a Travel Executive / Consultant. Promotion is based on individual performance. Your career follows this path : Management Trainee → Junior Travel Consultant → Travel Consultant → Senior Travel Consultant / Assistant Manager → Manager As soon as your career as a Junior Travel Consultant begins, you become entitled to a range of benefits, including competitive pay and 22 days of annual leave, 10 casual leave, 15 sick leave, 15 Company declared holidays. You also become eligible for discounted travel, medical coverage, retirement benefits and participating in comprehensive insurance schemes. Plus, you get to explore a world of experiences when you work with us ! Dnata's business encompasses ground and cargo handling, inflight catering, travel and technology. We’re an essential part of aviation, although our horizon is strictly a ground view. But even from that perspective, we see unlimited opportunities ahead. Our services on the ground keep the world in the air. In 1959, dnata began ground-handling operations with just five staff members. Today, we’re the world’s fourth largest combined air services provider with over 20,000 employees across five continents. We provide everything an airline needs beyond its planes, pilots and crews MY role as a management trainee Account maintaining of the respective bank balance of Co. Account balance with airline agency. Credit controller. BTA Client ( business travel authorization). Credit Card Client. Receipt & payment. Remittance a) Local b) OverseasRespective bank, e.g. :- Amex, Hdfc, Citi. c) Making Receipt & Payment entries of customer in our company software, and knocking off.( I T Q financial system). d) Swipe of card according to payment made by customer. e) Issuing of Imprest money. At dnata, every task is exciting and your roster will include varied exposures. You will get an overall exposure to all the aspects of travel services. You will be paid a fixed stipend amount. As per the Management Traineeship program, you will be on a traineeship with us for one year. We want to reward you more fairly in view of global market trends. We also want to allow you to reinforce your career decision after a year. Dnata and you After gaining valuable experience in the corporate travel business, a Management Trainee moves on to the role of a Travel Executive / Consultant. Promotion is based on individual performance. Your career follows this path : Management Trainee → Junior Travel Consultant → Travel Consultant → Senior Travel Consultant / Assistant Manager → Manager As soon as your career as a Junior Travel Consultant begins, you become entitled to a range of benefits, including competitive pay and 22 days of annual leave, 10 casual leave, 15 sick leave, 15 Company declared holidays. You also become eligible for discounted travel, medical coverage, retirement benefits and participating in comprehensive insurance schemes. Plus, you get to explore a world of experiences when you work with us ! dnata CONSOLIDATED INCOME STATEMENT FOR THE YEAR ENDED 31 MARCH 2013 Note 2013 2012 AED m AED m Revenue 4 6,536 5,670 Other operating income 86 85 Operating costs 5 (5,807) (4,971) Operating profit 815 784 Finance income 43 42 Finance costs (41) (30) Share of results in associates and joint ventures 9 22 68 Profit before income tax 839 864 Income tax expense 6 (38) (35) Profit from discontinued operations 30 53 8 Profit for the year 854 837 Profit attributable to non-controlling interests 35 29 Profit attributable to dnata's Owner 819 808 CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31 MARCH 2013 Profit for the year 854 837 Currency translation differences (55) 2 Net investment hedge 18 12 (9) Actuarial losses on retirement benefit obligations net of deferred tax (59) (47) Share of other comprehensive income in associates net of deferred tax 9 (18) - Other comprehensive income (120) (54) Total comprehensive income for the year 734 783 Total comprehensive income attributable to non-controlling interests 35 28 Total