Project INTRA: KNOWLEDGE SHARING STRATEGY Maribor Development Agency Potočnik A., Jurišić B., Šneider S. September 2016 Table of content I. Introduction .................................................................................................................................... 4 II. Exchange of experiences framework ............................................................................................ 5 The Beer`s performance indicators might be used for this purposes are depicted in picture 2 below. ................................................................................................................................................... 8 III. Project INTRA knowledge sharing and exchange of experience ............................................ 11 1. Project background ...................................................................................................................11 1.1 Project summary ............................................................................................................... 11 1.2 Project objectives, sub-objectives and summary of activities ..................................... 11 1.3 Identified stakeholders ..................................................................................................... 12 2. Knowledge sharing objectives of project INTRA ...................................................................15 3. Exchange of experience activities and knowledge sharing tools ........................................26 3.1 Tools in relation to four circles of Interregional Learning Scheme and four steps of knowledge sharing ....................................................................................................................... 26 3.2 Knowledge sharing toolkit ............................................................................................... 29 3.3 Knowledge Sharing Matrix ............................................................................................... 43 3.4 Evaluation of lessons learned.......................................................................................... 48 IV. Conclusions .................................................................................................................................. 50 V. References .................................................................................................................................... 51 Table 1: Explanation of sub-systems ...................................................................................................... 9 Table 2: Stakeholders within INTRA project.......................................................................................... 13 Table 3: Policy instruments tackled within INTRA ................................................................................. 16 Table 4: INTRA Output Indicators related to the Exchange of Experience Activity .............................. 25 Table 5: INTRA Result indicators .......................................................................................................... 25 Table 6: INTRA Policies and self-defined performance indicators ........................................................ 25 Table 7: INTRA knowledge sharing tools .............................................................................................. 27 Table 8: Exchange of Experience Activities .......................................................................................... 30 Table 9: Overview of indicator “No. of policy learning events organised” ............................................. 32 Table 10: Timeframe of policy learning events...................................................................................... 32 Table 11: Interregional Study visits ....................................................................................................... 34 Table 12: Interregional Thematic Workshops........................................................................................ 35 Table 13: Interregional Task Force meetings ........................................................................................ 37 Table 14: Regional Stakeholder Group meetings ................................................................................. 39 Table 15: Policy learning events / meetings of project partners in phase 2 .......................................... 40 Table 16: External events ...................................................................................................................... 41 Table 17: Knowledge sharing matrix ..................................................................................................... 43 Table 18: Template for the evaluation of lessons learned .................................................................... 49 Project INTRA: Knowledge Sharing Strategy (Version 1) | 2 / 51 Image 1: Viable System Model ................................................................................................................ 7 Image 2: Intra knowledge sharing cycle - internal ................................................................................... 8 Image 3: Beer`s performance measurement........................................................................................... 8 Image 4: Knowledge sharing cycle ........................................................................................................ 15 Image 5: Exchange of experience contribution to policy change - Interregional Learning Scheme (adapted from INTERREG IVC Study on Exchange of Experience Processes) ................................... 26 Image 6: 4 steps of knowledge sharing ................................................................................................. 28 Image 7: From lesson to implementation .............................................................................................. 48 Image 8: INTRA project partnership map .............................................................................................. 50 Project INTRA: Knowledge Sharing Strategy (Version 1) | 3 / 51 I. Introduction The present Knowledge Sharing Strategy (KSS) has been elaborated by the Maribor Development Agency (MRA), lead partner of INTRA project, with the contribution of FUNDECYT-PCTEX. The strategy is the first step to reach the aims targeted by INTRA project in terms of knowledge sharing. The strategy is meant to facilitate a productive process of knowledge transfer and dialogue between internal and external stakeholders, and will serve as the basis for the establishment of main tools and structures to create knowledge as well as communicate the results and outputs accumulated in the INTRA project efficiently. Furthermore, KSS describes the planning of internal/external knowledge sharing, the methods and channels to be used by all partners. The main objective of the knowledge sharing activities of INTRA is to ensure that all the main thematic outputs reach relevant target groups serving the capitalization of main results and to ensure effective involvement (not only dissemination) of relevant stakeholders, other projects and experts in the discussions. The KSS will be presented at the INTRA kick-off meeting and approved at the 1st SC Meeting. MRA will regularly update the strategy based on the feedback, good practices and monitoring activities of the project partners. Project INTRA: Knowledge Sharing Strategy (Version 1) | 4 / 51 II. Exchange of experiences framework The Interreg Europe programme was designed to support policy learning among the relevant policy organisations with a view to improving the performance of regional development policies and programmes . It allows regional and local public authorities and other players of regional relevance across Europe to exchange practices and ideas on the way public policies work, and thereby find solutions to improve their strategies for their own citizens. Exchange of experience is core activity within INTRA project and is based on Knowledge sharing strategy. The exchange will be based on the generation of knowledge, with additional platforms for exchange of specific knowledge to reach various stakeholder groups. This will achieve the clear identification of needs and demands of the SMEs on one hand, and mechanisms offered by policy instruments to cover those needs on the other hand. By matching the offer to the need and exposing potential gaps, existing interregional models can be transferred or used as the basis for developing specific tailor made models to fill the discrepancy gap between the opportunities policy instruments offer and needs existing among SMEs. The main reason for internal and external knowledge sharing is the capacity of evaluation and dissemination to key stakeholders and policymakers on the impact of action plans, governance arrangements, and practices for sustainable development to improve the science/policy interface for better governance in different regions of European Union. In general, knowledge sharing is defined as the process of exchanging knowledge (skills, experience, and understanding) among different groups and networks. By utilising it, it is possible to promote evidence-based practice and decision-making, as well as to trigger exchange and dialogue among project managers and policy-makers. It consists of activities that aim at sharing expertise and experience among stakeholders in situations in which knowledge sharing may not be an explicit goal, but knowledge and expertise are shared nonetheless. Knowledge