Veolia in China Our mission: “Resourcing the world” Our mission: “Resourcing the world” Our sustainable solutions for municipalities and industries Leveraging over 160 years of expertise shared across the globe, Veolia’s key businesses focus on the areas of water, energy and waste. In China, Our businesses in China we provide environmental solutions in seven segments, many of which involve specialized experience and know-how. Providing Effective Solutions to Seven Segments Our Business Cases Through relentless pursuit in our specialized field, innovative services and cutting-edge expertise, we have been able to improve our environmental footprint and that of our customers, Achieving a better and more sustainable elevating local and urban environmental performance, future for all contributing to human progress and achieving a better and more sustainable future for all. Veolia’s Purpose serving as a compass for the Group through the Multifaceted Performance Indicators, Veolia has set itself the long-term mission to “Resourcing the world”, fully integrated into the Impact 2023 Strategic Program... and is committed to making a positive impact on the Earth and the environment. In over 100 sites operating and managed in China, Our actions in China Veolia has upheld its mission and vision, striving to become the benchmark company for ecological transformation. Achieving Environmental Performance Achieving Human Resources Performance IMPROVING ACCESS PRESERVING REPLENISHING TO RESOURCES RESOURCES RESOURCES Veolia offers operational Veolia develops solutions to Veolia provides solutions for solutions that consume fewer conserve resources and optimize creating new “secondary” environmental resources and are their use, while protecting their resources that will gradually more economically efficient, so as quality and efficiency throughout offset the increasing scarcity to expand both the potential and the usage cycle. of natural “primary” resources, the accessibility of the resources generating new opportunities for available. social and economic development that protect the environment. 3 Our sustainable solutions for municipalities and industries Through continuous business reinforcement and reforms, Veolia has In 2019, Veolia supplied 98 million people with drinking water and firmly committed to the sustainable development goals set by the UN. 67 million people with wastewater service. On behalf of our municipal We provide field-related expertise and global experience sharing, which clients, we provided waste collection services for 42 million residents enables us to play a vital role in treating and monitoring water at all stages and effectively processed 50 million tons of waste. In addition, we of the cycle, the entire waste lifecycle and every segment of the entire produced and provided 41 million MWh of energy for city and individual energy chain. Veolia supports the economic growth of its municipal customers, and managed 45,097 thermal energy facilities. and industrial customers with its effective solutions and promotes the development of circular economy industries. €27.189 178,780 Consolidated revenue employees all over the world Energy Air quality Waste services collection for buildings management Clean-up Industrial utilities Customer and treatment Smart cities Auditing, consulting, and integrated relationship Landfill of nuclear engineering, facilities management services design and build and biogas equipment and Energy Street recovery low level waste Smart distribution cleaning Soil Microgrids Cooling system industries and district remediation network management Energy Industrial production effluent treatment Desalination Drinking water distribution Drinking water Decommissioning production and dismantling Wastewater Biowaste Waste sorting, Hazardous Total waste collection treatment recycling waste treatment Management Waste and recovery and recycling Industrial process water to energy Wastewater Sludge Waste transfer Industrial cleaning treatment management center and maintenance and reuse 4 5 Our businesses in China Veolia brought its water services to China in the 1990s, and went on to provide In 2019, while upholding its long-term mission, Veolia Group rolled out waste management and energy services in the China market. its "Impact 2023" strategic plan and Veolia’s Purpose execution plan, In 2014, the group carried out a strategic reform, setting its mission to be dividing its Chinese business into 7 segments of expertise: Access to “Resourcing the world”, striving to tackle global resource problems and Water and Sanitation, Water Technologies, Solid Waste Treatment, reenergize economic and social developments with a holistic approach. Recycling & Valorization, Liquid & Hazardous Waste Treatment & Valorization, Local Loops of Energy, Energy Services for Buildings, and On site Services to Industrial Clients. Kedong Jiamusi Harbin Urumqi Chengde Beijing Dalian Tianjin Tangshan Hejian Cangzhou Yulin Taiyuan Binzhou 6,573 employees in China, spanning Jinan over 100 sites in around 40 cities. On our Qingyang Jining Lanzhou mission to “Resourcing the world”, we Hancheng Mengcheng are committed to sharing experience and Baoji Xi'an Nanjing Changzhou progressing together. Xiangyang Hefei Wuxi Tongling Shanghai Anji Chengdu Wuhan Chongqing Hangzhou Tonglu Yibin Changsha Access to Water and Sanitation Kunming Guangzhou Taiwan Solid Waste Recycling and Valorization Foshan Huizhou Deqing Valorization of Liquid & Hazardous Waste Jiangmen Hong Kong Local Loop of Energy Haikou Building Energy Services On Site Service to Industrial Clients Water Technologies：Treatment facilities and network provided by Veolia Water Technologies 6 7 LIQUID & HAZARDOUS WASTE LOCAL LOOPS OF ENERGY Providing effective solutions to TREATMENT & VALORIZATION seven segments We help our customers address their main We operate and maintain district heating and cooling environmental challenges in hazardous waste networks, as well as renewable energies plants, using management by ensuring compliant and safe biogas. management of hazardous waste with full traceability, storage or recycling, and contribute to We provide centrally produced heated water to improving environmental impact. residents and commercial buildings, offering an efficient, competitive and reliable source of We provide sustainable, compliant and cost- heating. With local loops of energy, we support ACCESS TO WATER AND SOLID WASTE TREATMENT, effective solution to some of today’s toughest waste new development and provide comfort to existing SANITATION RECYCLING & VALORIZATION challenges. projects. As a global expert in water operations, we manage We offer waste management solutions to help clients municipal water and wastewater treatment optimize their production flow, reduce treatment Treated 451,000 tons of Produced 5.8 million MWh of energy facilities, as well as networks through PPP (public- costs and lower their impact on the environment. hazardous waste private partnerships) contracts (with local or state authorities). Veolia is one of the major players in materials million people connected to recycling management and a circular economy Over clients served by 1 .4 We support local authorities by optimizing the cost specialist. We recycle many different kinds of waste 1,400 district heating networks of water, improving the quality of the service, and by and turn them into resources. hazardous industrial waste collection building innovative offers for communities. Provided 33.9 million people with Produced 1.7 million MWh of drinking water renewable Introduced billion m3 of drinking ON-SITE SERVICES TO 4 Water Technologies water to network INDUSTRIAL CLIENTS 3 Collected billion m of wastewater 1.5 We provide on-site services for various types of Treatment facilities and network provided by Veolia Industries: Oil & Gas, Petrochemicals, Mining and Water Technologies 11.6 million people connected to our ENERGY SERVICES FOR Metals, Automotive, Semiconductor etc. wastewater networks BUILDINGS We manage the full water cycle from process water to wastewater treatment and ZLD scheme, as well as the supply of energy and Industrial utilities to single Our solutions guarantee energy and utilities site or large industrial complex. supply performance. We ensure quality, availability and overall energy performance by reducing and controlling energy demand and optimizing O&M. 26.5 million m3 of cooling water produced Over contracts 120 3 42.6 million m of process water produced for clients 43 .4 million m3 of effluent treated * Key figures of Greater China in 2019 8 9 ACCESS TO WATER AND SANITATION Shanghai Pudong Water Concession Urumqi Wastewater Treatment Plant In 2002, the Shanghai government awarded Veolia In 2006, Veolia and its partners were awarded a a service contract, under which Veolia and Pudong contract for the operation and expansion of the city’s Water Company would set up a joint venture to fully Hedong Wastewater Treatment Plant, as well as manage the area’s water services with world-class investment in its phase 2 extension. It was the city’s standards. first public-private partnership project. It was the first full water management contract In Urumqi, Veolia runs six biogas generators that in China, and the first significant public-private turn sludge into renewable energy. It treats 2,700 m3 partnership in the country’s water industry, covering of sludge daily, generating 1,000,000 m3 of biogas water treatment, water distribution, network every month. Through cogeneration, the biogas