Network : connection failures during startup : disabling Windows logon optimization 379 Camille Garick Wed, May 13, 2020 Authentication Accounting Module AAM)™ 61 Warning Modify the registry at your own risk. EnvisionWare does not provide Windows support. Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. We recommend that your Operating System support team undertake these changes. Microsoft optimized Windows to enhance the user experience by creating the impression that the operating system starts up faster. This is achieved by having the login prompt display before the network is fully initialized. Additionally, existing users may be logged in with cached credentials. Drawbacks in a domain or corporate environment are that login scripts might not run, drives and printers might not be mapped, policies might not get applied until after logon and GPO software distribution may be delayed. This logon optimization can affect some EnvisionWare Products. EnvisionWare products that make connections across a network may fail to start correctly if the application or associated Windows service starts before the network is fully initialized. We recommend turning off Windows Logon Optimization on PC’s where EnvisionWare products are running. The Logon optimization can be disabled in the following ways: 1. Via Local Policy - Computer Configuration\Administrative Templates\System\Logon\Always wait for the network at computer startup and logon 2. Via Group Policy - Computer Configuration\Administrative Templates\System\Logon\Always wait for the network at computer startup and logon 3. As a Policy via Windows registry - HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\CurrentVersion\Winlogon with registry value SyncForegroundPolicy=dword:00000001 4. Via Windows registry - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon with registry value SyncForegroundPolicy=dword:00000001 5. As a Policy via Windows registry for Current User (only) - HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows NT\CurrentVersion\Winlogon with registry value SyncForegroundPolicy=dword:00000001 6. Via Windows registry for Current User (only) - HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon with registry value SyncForegroundPolicy=dword:00000001 Our Knowledge Base provides a range of information, however if you need technical assistance from one of our customer service team please create a support case at the EnvisionWare Customer Center. Information about our range of self-service solutions can be found at our website - www.envisionware.com. 1/2 Powered by PHPKB (Knowledge Base Software) Proprietary & Confidential. © 2020 EnvisionWare, Inc. Confidentiality and limited use. This article contains strictly confidential and proprietary information. It may not be shared with or transferred to any third party by any means in whole or in part without the written consent of EnvisionWare, Inc. Online URL: https://envisionware.knowledgebase.co/article-379.html 2/2 Powered by PHPKB (Knowledge Base Software).