INFLUENCE OF STAKEHOLDERS INVOLVEMENT ON PROJECT OUTCOME: A CASE OF KIGUMO GIRLS ACADEMIC CENTRE OF EXCELLENCE PROJECT, MURANG’A COUNTY BY MACHARIA NJUGUNA SAMUEL A RESEARCH PROJECT REPORT SUBMITTED IN PARTIAL FULFILMENT FOR THE REQUIREMENTS OF THE MASTER OF ARTS DEGREE IN PROJECT PLANNING AND MANAGEMENT OF THE UNIVERSITY OF NAIROBI 2013 DECLARATION This Research project report is my original work and has not been presented for award of degree in any other university. SIGNATURE ……………………………………. DATE ………………………………. MACHARIA NJUGUNA SAMUEL This Research Project report has been submitted for examination with my approval as University supervisor. SIGNATURE ……………………………………. DATE ………………………………. EDITH KIMANI LECTURER DEPARTMENT OF EXTRAMURAL STUDIES UNIVERSITY OF NAIROBI ii DEDICATION To my family I dedicate this work for your continuous support and being close to me. Many thanks to you my wife Rhoda and the two boys Trevor and Travis for you had to sacrifice so much to set me free to accomplish this work. iii ACKNOWLEDGEMENT I sincerely wish to thank God for the strength and grace that has brought me this far. I am indeed indebted to my supervisor Edith Kimani for the guidance. My sincere gratitude to my great friends Josiah, Catherine, Wairambia and Charles who took their time to meticulously edit this work. I also wish to thank the Principal Kigumo Girls, Ms. Alice Wahome for the valuable information not forgetting the DEO and the District Commissioner’s office for the support. My two research assistants Ibongo and Martin for their tireless effort to reach all corners of the constituency. I truly appreciate my colleagues at Wamahiga Secondary School and my comrades from Thika class of University of Nairobi for their moral support.Last but not least my Lecturers from University of Nairobi led by Dr Lydia Wambugu for their academic support. To all may God bless you. iv TABLE OF CONTENTS Page DECLARATION ............................................................................................................................ ii DEDICATION ............................................................................................................................... iii ACKNOWLEDGEMENT ............................................................................................................. iv TABLE OF CONTENTS ................................................................................................................ v LIST OF TABLES ......................................................................................................................... ix LIST OF FIGURES ........................................................................................................................ x LIST OF ABBREVIATIONS AND ACRONYMS ...................................................................... xi ABSTRACT .................................................................................................................................. xii CHAPTER ONE: INTRODUCTION ......................................................................................... 1 1.1 Background to the Study ....................................................................................................... 1 1.2 Statement of the Problem ...................................................................................................... 5 1.3 Purpose of the study .............................................................................................................. 7 1.4 Objectives of the study .......................................................................................................... 7 1.5 Research Questions ............................................................................................................... 7 1.6 Significance of the Study ...................................................................................................... 7 1.7 Delimitation of the study ...................................................................................................... 8 1.8 Limitation of the Study ......................................................................................................... 8 1.9 Assumptions of the Study ..................................................................................................... 8 1.10 Definition of Significant Terms .......................................................................................... 9 1.11 Organization of the Study ................................................................................................... 9 CHAPTER TWO: LITERATURE REVIEW .......................................................................... 11 2.1 Introduction ......................................................................................................................... 11 v 2.2 ESP fund in Relation to Devolved Fund ............................................................................. 11 2.3 Stakeholders ........................................................................................................................ 12 2.4 Stakeholders identification and classification ..................................................................... 13 2.5 Project Cycle ....................................................................................................................... 14 2.6 Stakeholder Involvement: An Overview ............................................................................ 15 2.7 Classification of project outcome ....................................................................................... 16 2.8 Stakeholder Involvement and Project Outcome ................................................................. 17 2.8.1 Stakeholders Involvement in Projects Identification and Project Outcome ................ 19 2.8.2 Stakeholders Involvement in Project Planning and Project Outcome ......................... 21 2.8.3 Stakeholders Involvement in Project Execution and Project Outcome ....................... 23 2.8.4 Stakeholders Involvement in Project Review and Project Outcome ........................... 26 2.9 Theoretical Framework ....................................................................................................... 29 2.10 Conceptual Framework ..................................................................................................... 30 2.11 Summary of Literature Review ......................................................................................... 32 CHAPTER THREE: RESEARCH METHODOLOGY ......................................................... 33 3.1 Introduction ......................................................................................................................... 33 3.2 Research Design .................................................................................................................. 33 3.3 Target population ................................................................................................................ 33 3.4 Sample and Sampling procedure ........................................................................................ 34 3.5 Research Instruments .......................................................................................................... 36 3.6 Validity of the Research Instrument ............................................................................. 37 3.7 Reliability of the Instruments ......................................................................................... 38 3.8 Data collection Procedure ................................................................................................... 38 vi 3.9 Data Analysis ...................................................................................................................... 38 3.10 Ethical Issues .................................................................................................................... 39 3.11 Operationalization of the Variables .................................................................................. 40 CHAPTER FOUR: DATA ANALYSIS, PRESENTATION AND INTERPRETATION OF FINDINGS ................................................................................................................................... 42 4.1. Introduction ........................................................................................................................ 42 4.2. Background information .................................................................................................... 42 4.3 Project Initiation .................................................................................................................. 44 4.4 Involvement in Project Planning ......................................................................................... 48 4.5 Involvement in Project Implementation .............................................................................. 49 4.6 Involvement in Project Review ........................................................................................... 50 4.7 Satisfaction in terms of quality of facility and value for money spent ............................... 52 4.8 Correlation Analysis ........................................................................................................... 53 CHAPTER FIVE: SUMMARY OF FINDINGS, DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS ............................................................................................................ 56 5.1 Introduction ........................................................................................................................