the future looks bright 2018 ANNUAL REPORT Inter-Community Hospital / Queen of the Valley Hospital / Foothill Presbyterian Hospital / Emanate Health Hospice A LETTER FROM MICHELLE STODDARD Continued from previous page. As you read the pages of this annual report, we have We continue to answer the call to be compassionate and become Emanate Health. The new name reflects our treat each person with dignity. Community outreach has evolution from stand-alone hospitals and a hospice to a always been part of the Emanate Health culture. From our health system with multiple ambulatory sites ranging from Get Enrollment Moving and Welcome Baby programs outpatient surgery and imaging centers to affiliations with to the Family Medicine Residency program, the focus on physician practices. The word emanate means “to come increasing access to care for everyone in the community is a from a source,” which seems fitting since the hospitals have longstanding commitment for us. been a source of health for decades. Our emergency departments have become a safe haven Annual reports are one small way to acknowledge our and primary care site for many people who don’t have friends, and it’s abundantly clear who and what made 2018 a medical home. Queen of the Valley Hospital remains such a successful year for Emanate Health Foundation. The one of the busiest emergency departments in LA County tremendous generosity of individuals, corporations, com- and is drastically undersized. The physicians and nurses munity organizations and foundations is changing lives. As are always there to provide safe and high-quality care, but evidenced by the powerful stories inside, each gift, pledge, the demand is great and it is time to expand! More triage bequest, grant award and volunteer effort enables Emanate areas. More patient beds. More treatment rooms. We’re Health to advance our mission of helping people in the preparing to embark on a $25 million capital campaign in San Gabriel Valley keep well. support of this critically important building initiative, and I The future looks bright for us. How can I say this with look forward to sharing the details. confidence? Let me start with the 700 volunteers who The past year has demonstrated the resourcefulness of “Queen of the show us on a daily basis that Emanate Health is a priority. our community has no limits. Our board members, donors Valley Hospital I am so inspired by them! I was raised in a home where and friends are compelled to make the world a better place remains one of the volunteerism was the status quo. I understood the im- and are endlessly creative in how they accomplish this. busiest emergency portance of doing what I could to care for others in our “As you read the Supporting events, volunteering, serving on boards and departments in community, which in turn gave me the feeling the com- pages of this annual committees, making annual contributions—these are a few LA County and is report, we have become munity would be there for me, too. Now, it seems more ways you have shown concern for the future while giving to drastically undersized. Emanate Health. The difficult to find the time; we are all so stretched in many the present. Thank you! The physicians and new name reflects nurses are always different directions—work, family, community obligations. our evolution from Our fundraising efforts are important, but the gifts of time Sincerely, there to provide safe stand-alone hospitals and high-quality care, and acts of kindness are priceless. and a hospice to a but the demand is Continued on next page. health system with great and it is time to multiple ambulatory expand! ” sites ranging from Michelle Stoddard outpatient surgery Chief Executive Officer, Emanate Health Foundation PAGE 37: and imaging centers THE CAMPAIGN FOR to affiliations with QUEEN OF THE VALLEY physician practices.” HOSPITAL PAGE 07/OUR STORIES Thomas Chong, MD; Martha Soria; Mitchell and Lisa Fuerst; Rob and Lori Curry; Fred Sparling; TABLE OF Jane Dietzel, RN; Maria Peacock CONTENTS PAGE 20/2018 EVENTS Craft Beer, Wine & Food Festival, 44th Annual Capitano PAGE Golf Classic, 29th Annual Gala, Light Up a Life 07 PAGE 24/2018 GIVING AND FINANCIALS Honor Roll, Legacy Friends, Gift In Kind Partners, COVER: Welcome Baby, an Endowment, Ways to Give, Financials Emanate Health community benefit program, provides PAGE 36/THANK YOU personalized and valuable Boards, Medical Staff Officers, Auxiliary Presidents support to both mother and and Messages from Emanate Health Foundation infant (see pages 18-19). Board Chairwoman Lisa Fuerst and Emanate Health PAGE PAGE PAGE PAGE PAGE President and CEO Robert H. Curry PAGE 09 11 13 15 17 19 ANNUAL REPORT ANNUAL 2018 “Our mission to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment is what anchors our decisions, large and small.” – ROBERT H. CURRY, PRESIDENT AND CEO, EMANATE HEALTH EMANATE HEALTH FOUNDATION FOUNDATION HEALTH EMANATE 4 FUN FACTS: When Thomas Chong was born, his parents hadn’t decided on an English PAGE name. When the nurse came to the bedside asking for the baby’s name, his parents looked at the Coming Home: 07 obstetrician standing by the bedside and asked for FAMILY MEDICINE RESIDENT THOMAS CHONG, MD his name—it was Thomas. Covina native Thomas Chong, MD, learned an early lesson about health THE ART OF FAMILY MEDICINE care: the importance of being present. According to Chinese tradition, Grateful for the Emanate Health residency program, Dr. Chong recog- family never leaves the bedside of ailing parents or grandparents; they take nizes those who made it possible, starting with his parents, Leanh and turns being there. Whenever his grandparents were hospitalized, Thomas Srun Chea Chong. “My parents had a profound effect on my work ethic was an important part of the family bedside rotation and frequently served and encouraged me every step of the way. When they arrived in the as translator between physician and patient. His curiosity about medicine United States from Southeast Asia, they learned English and worked was piqued. hard to become small business owners and provide for their three Community children.” Thomas credits his aunt and uncle, Ly and Long Chong, with Physician SONG-BROWN GRANT SUPPORTS FAMILY MEDICINE RESIDENCY recognizing his compassionate nature and encouraging him to pursue Dr. Chong is a second-year resident in Emanate Health’s Family Medicine a career in medicine. Residency program. In 2018, thanks to California’s Song-Brown primary care residency program grant offerings, $500,000 of awards provided sal- Dr. Chong’s medical mentors, Dr. Dien Van Pham and Dr. Minh Nguyen, “After completing ary and training cost support for residents in the Emanate Health program. demonstrated the art of patient care in the outpatient setting—how to the three-year Dr. Maili Dalla Tor, Family Medicine Residency program director, has high listen and try to resolve the problem most important to the patient. The residency, these hopes for the new family medicine residents working with the area’s under- Emanate Health Family Medicine Residency faculty taught him those with- family physicians ANNUAL REPORT ANNUAL served population. “There is a shortage of physicians willing to practice out homes or health insurance need the most time as they have the high- are in a unique 2018 in certain communities,” she explains. “After completing the three-year est chance of “slipping through the cracks.” Dr. Dumrong Tangchitnob position to remain residency, these family physicians are in a unique position to remain in our and Dr. Edward Tangchitnob encouraged him to maximize the use of in our community.” community and support patients from birth through the end of life.” technology to teach and treat patients. Dr. Chinhnam Hathuc, his Family Medicine Residency mentor, is always available to guide and advise, DR. MAILI DALLA TOR FAMILY MEDICINE COMING HOME whether it be about life or medicine. RESIDENCY Thomas Chong is one physician who is planning to stay. As a graduate of PROGRAM DIRECTOR UCLA and Ross University School of Medicine, he is ready to come home Discovering that every patient can’t be healed has been one of Dr. to practice his profession. He sees the uninsured and those in dire need Chong’s greatest challenges. “Recognizing the importance of communica- EMANATE HEALTH FOUNDATION FOUNDATION HEALTH EMANATE of health care, and wants to give back to the communities which nurtured tion is one of my most significant lessons. I’m not just treating the patient, his family. The Emanate Health “family feeling” in the hospitals appeals to but the family, too. Sometimes my patients can’t go home. I’m thankful I’m 6 his sense of belonging: familiar faces stop to say hello. here to help.” PAGE 09 Baby Love NEWBORNS FLOURISH THANKS TO COMMUNITY KINDNESS Seriously ill newborns have complex care needs. At Queen of the Valley Martha feels a unique connection to the NICU parents and can empathize, THANK YOU, Hospital’s 40-bed Newborn Intensive Care Unit (NICU), a specially trained as she and her husband Juan experienced the premature birth of one of GOLDEN STATE team works non-stop to provide the best care possible for these fragile their five children. “I give my heart to the mothers,” she explains. “I know Community FOODS! and tiny patients. Volunteer Martha Soria, along with the S. Mark Taper they are worried about their babies, and I understand. That’s why my goal Kindness Foundation and Golden State Foods, demonstrate their support for this is to connect, to hold hands with everyone as a community.” One of the values of vulnerable population through their time, gifts and grants.